Thank you for taking the time to review your recent purchase!
I just tried to give you a call to resolve this but unfortunately, reached your voicemail.
I'm sorry to hear you haven't received this confirmation!
Your Rapidscan tickets are delivered via email immediately after purchase and are also available in your account/app. I have just resent your collection email for ease.
For more information, you can check out the following FAQ section:
Hello Samuel Thank you for taking the time to leave a review. Great to speak to you earlier and I'm happy to see that you now have access to your tickets! As mentioned, you can access your tickets and resend your collection email at any time by logging into skiddle.com/orders or the by downloading the app. For more information, you can check out the following FAQ section: https://help.skiddle.com/hc/en-us/sections/360001447231 Don't forget! You can always give our friendly Customer Care team a call on 03333 010101 and we will always be more than happy to help. Kind regards Shelby
“Booking process was straightforward for an upcoming show. Unfortunately the show was cancelled but Skiddle immediately informed me of the refund process and timescale. The money was refunded quickly and I am happy for them to hold my booking fee as a credit for future purchases as these are strange times for everyone.”
“Easy to use but I didn't actually receive my tickets via email.”
Posted 1 week ago
Hi Mrs C H Sawyer
Thanks for taking the time to leave your review.
Our collection emails are automatically sent to your inbox as soon as your transaction completes, so I'm sorry to hear that your confirmation email did not reach you.
For future reference, this email can be sent at any point by heading to www.skiddle.com/orders.
I can see that your ticket was redeemed on the night, so I'm happy that you were able to access your tickets either via the Skiddle App or from your order history online.
I hope this information helps and that you had a great time at the event.
