“Festival was rescheduled twice and refund was offered.My request was never refunded. The ticket refunds were then handed back to the festival organizer. Now months later and many emails later, still not resolved. Emails are never signed and impossible to find any Go-to troubleshooter to resolve the matter, let alone a phone to reach a human. Im in US”
“The timer for buying the ticket ran out before I finished putting my details in and it was quite difficult getting the app. However the advertisement was good.”
“Positive, easy to book tickets. Negative, was informed I would receive an e-mail to confirm my purchase had been successful. 2 days later still nothing although funds have been taken from my account, so hopefully I have got tickets!”
“Requested a refund using the cool:off scheme, the request vanished a few days later so there was no proof that I had requested it and was then outside of the cool off period so I couldn’t request it again. They make it impossible to speak to customer service to get anything answered, terrible experience will not be using again”
“Awful, not at all user friendly, couldn’t find date i was looking for, had to put it in manually, would of used another ticket issuer if i could, would use you again unless there was definitely no other way of booking”
