skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,300 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,300 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

Matt Phelan

Craig William Kneller

285

Anonymous

Anonymous // 01/01/2019

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English

“Easy to use”

Helpful Report

Posted 3 hours ago

“From purchasing our tickets to attending Reggaeland is very simple.”

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Posted 5 hours ago

“Very easy to book tickets”

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Posted 6 hours ago

“Skiddle booking experience was as expected.”

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Posted 7 hours ago

“Always easy and intuitive to book with Skiddle”

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Posted 8 hours ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I am glad you find our system easy and intuitive to use. Have a lovely day! / Have a great time at the event 🎉 FR Skiddle Customer Support Team

Posted 8 hours ago

“I spoke to a gentleman about a problem with the email address . He was very good fixed it in less than 5 minutes very good communication . I only with i asked his name as he desrves to be recognised for how good he was at his job.”

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Posted 8 hours ago

Hi Adele, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. i am glad our customer service was helpful to you. Have a lovely day! FR Skiddle Customer Support Team

Posted 8 hours ago

“easy to order”

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Posted 9 hours ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I am glad our site was easy to order with. Have a lovely day! FR Skiddle Customer Support Team

Posted 8 hours ago

“PayPal on offer but unable to process but card entry worked fine Receipt from booking immediately with download ticket instructions”

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Posted 9 hours ago

Hi Lorraine, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a lovely day! FR Skiddle Customer Support Team

Posted 8 hours ago

“Easy to use site”

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Posted 9 hours ago

Hi Stuart, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad that you found our site easy to use and navigate. Have a lovely day! FR Skiddle Customer Support Team

Posted 8 hours ago

“great service,easy to use”

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Posted 10 hours ago

Hi (first name/ there), Thank you for leaving a review. I am happy to here that our site was quick and easy to use. Have a lovely day! FR Skiddle Customer Support Team

Posted 10 hours ago

“Quick and easy to use”

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Posted 10 hours ago

Hi Jonathan, Thank you for leaving a review. I am glad to here our services were quick and easy for you to navigate. Have a lovely day! FR Skiddle Customer Support Team

Posted 10 hours ago

“High demand tickets, but process worked well.”

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Posted 12 hours ago

Hi there, Thank you for leaving a review. Glad you enjoyed our service Have a lovely day! FR Skiddle Customer Support Team

Posted 10 hours ago

“Easy to use Quick simple transaction”

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Posted 12 hours ago

Hi Andrew, Thank you for leaving a review. I am glad that our system was quick and easy for you to use Have a lovely day! FR Skiddle Customer Support Team

Posted 10 hours ago

“i signed up for pree sale tickets. when purchasing my ticket that i had waited for. i had the first sale tickets ready and stupid skiddle decided that it wanted to change my password half way through a purchase with made me loose my ticket place and had to pay for the next release! this should not be alloud when half way through purchasing’ had to pay an extra £20 for tickets because of this error”

Helpful Report

Posted 12 hours ago

Hi Corran, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first. We do ask customers to update their passwords regularly to ensure accounts stay secure. I can only apologise for any inconvenience this caused. FR Skiddle Customer Support Team

Posted 10 hours ago

“Very efficient when I had a ticket issue”

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Posted 12 hours ago

Hi Denise, Thank you for leaving a review. I am glad we were able to fix any issues you had. Have a lovely day! FR Skiddle Customer Support Team

Posted 10 hours ago

“Great choice of events and easy booking”

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Posted 13 hours ago

Hi Andrea, Thank you for leaving a review. I am glad that you found it easy to book events with Skiddle. Have a lovely day! FR Skiddle Customer Support Team

Posted 10 hours ago

“Great site for purchasing tickets. Very good communication and frequent reminders wjen your favourite artist tickets come on sale. Once purchasing the tickets, the whole process was efficient and speedy. Constantly keeps you updated once purchased.”

Helpful Report

Posted 13 hours ago

Hi Carolyn, Thank you for leaving a review. I am glad that you found the communication and updates about artists useful, as well as finding the booking system efficient and easy to use. Have a lovely day! FR Skiddle Customer Support Team

Posted 10 hours ago

“Easy to buy tickets on-line, but absolute nightmare trying to get any response from customer service. Impossible to get past AI chat line- been waiting over a week for reply to query.”

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Posted 13 hours ago

Hi Dean, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I am sorry about the wait with customer support. I have notified our team and someone will be in touch shortly. I look forward to hearing from you, (initials) Skiddle Customer Support Team

Posted 10 hours ago

“Very efficient”

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Posted 16 hours ago

Hi Kane, Thank you for leaving a review. I am glad you found our site efficient. Have a lovely day! FR Skiddle Customer Support Team

Posted 14 hours ago

“Had problems with the password because not used it for a while, which is frustrating when you are pledging for a top ticket for a popular concert. Had to sign in as visitor in the end as it wouldn’t accept a new password, took ages.”

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Posted 16 hours ago

Hi Toni, Thank you for your feedback. I am sorry you had problems with logging in. I hope this has been sorted for you. If not feel free to contact customer support for further assistance. FR Skiddle Customer Support Team

Posted 14 hours ago

skiddle is rated 4.4 based on 31,300 reviews