skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,199 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

Write Your review

Tell us how skiddle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 7 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“First time I ordered tickets to what should be an amazing night. Will be able to update to 5 stars after the show.”

Helpful Report

Posted 57 minutes ago

“Easy and quick”

Helpful Report

Posted 3 hours ago

Hi there, Thank you for leaving a review. I'm glad you found it easy and quick with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“I've been using skiddle for a few years. straight forward no going around in circles when buying tickets & there delivered instantly to you to download if you havent got an account.”

Helpful Report

Posted 4 hours ago

Hi Caroline, Thank you for leaving a review. I'm glad you found it straight forward with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“I accidentally purchased three VIP ticket deposits for a Grace Jones and Sister Sledge concert through Skiddle and realised within seconds that the event was strictly 18+. The tickets were intended for myself and two teenagers, so the booking was unusable. I tried to cancel immediately, but Skiddle does not allow any cooling-off period whatsoever — not even when a mistake is spotted literally seconds after purchase. I had also paid extra for refund protection, which turned out not to cover this type of situation. Customer support simply sent a standard response saying refunds are only available if the event is cancelled or postponed and suggested I try to pass the tickets to someone else or contact the promoter. In practice this means if you make even a tiny mistake during checkout, you are locked in instantly with no opportunity to correct it. For a ticketing platform handling expensive events, that feels unnecessarily rigid and very unfriendly to customers. Buyers should be extremely careful before clicking purchase, because Skiddle offers absolutely no flexibility if something goes wrong.”

Helpful Report

Posted 4 hours ago

Hi, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 2 hours ago

“Quick and easy booking system”

Helpful Report

Posted 4 hours ago

Hi Paula, Thank you for leaving a review. I'm glad you found it quick and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“Easy to use. Clear instructions. Only problem I had was for accessibility. I know it isn't a Skiddle problem but clearer signposting would be helpful”

Helpful Report

Posted 4 hours ago

Hey Penny, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 2 hours ago

“Very easy to use”

Helpful Report

Posted 7 hours ago

Hi there, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“So far so good..booking and payment easy and plenty of quick responses / confirmations sent to me. Excellent service so far.. Will see on the night if it all goes as smoothly.. hope so 🤞”

Helpful Report

Posted 7 hours ago

Hi Paul, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“So easy to do”

Helpful Report

Posted 7 hours ago

Hi Susan, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“Rip off charging 2.50 extra for a ticket find the host supplier”

Helpful Report

Posted 9 hours ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 9 hours ago

“Very easy to do”

Helpful Report

Posted 10 hours ago

Hi there, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“Easy to use”

Helpful Report

Posted 1 day ago

Hi David, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“Easy to book”

Helpful Report

Posted 1 day ago

Hi Patrick, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“Used before very good”

Helpful Report

Posted 1 day ago

Hi John, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“Clear, quick and easy to book.”

Helpful Report

Posted 1 day ago

Hi Kim, Thank you for leaving a review. I'm glad you found it clear and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“I didn't enjoy it whatsoever and I don't think it's suitable for Chesham”

Helpful Report

Posted 1 day ago

Hey Edward, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 9 hours ago

“Very easy to use”

Helpful Report

Posted 1 day ago

Hi Phil, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“Easy to use lots of different events to book and alot of early bird prices that can save you alot of money in the long run i would use them agian without any problem .”

Helpful Report

Posted 1 day ago

Hi there, Thank you for leaving a review. I'm glad you found it easy to book with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“The process of getting my ticket was simple and easy to understand.”

Helpful Report

Posted 1 day ago

Hi Gerlad, Thank you for leaving a review. I'm glad you found it simple and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 9 hours ago

“Simple and efficient, but to many costs...”

Helpful Report

Posted 1 day ago

Posted 9 hours ago

skiddle is rated 4.4 based on 29,199 reviews