skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,034 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

Matt Phelan

Craig William Kneller

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Its frustrating I paid for my tickets ,can't down load them sent off a message saying can't down load my tickets got a message back saying there were a number of ways I can down load the tickets. none of which worked. down loaded the app ( which I should not have to do to get my tickets) would not accept any of my passwords. I now find out I can't down load the tickets till the day before the event. So I don't know if I am going or not.”

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Posted 44 minutes ago

“Excellent”

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Posted 2 hours ago

“So easy to purchase tickets on skiddle and being able to store your ticket in the app is extra convenient.”

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Posted 4 hours ago

“73 years old not very tech had to get help and they found site difficult to use, had to go through process 4 times as kept saying common password please change nightmare but got there looking forward to the event now Neil”

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Posted 4 hours ago

“I resent having to download an app to get a ticket to see my niece perform in her band I prefer just email me the ticket not a choice of print it out or get the app.”

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Posted 5 hours ago

“A little frustrating and annoying. I noticed my address was an old one, so went and changed it first. Despite doing so, I kept displaying my old address and kept popping u during "checkout" forcing me to have to renter my current address numerous times.”

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Posted 5 hours ago

“Very easy to book”

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Posted 5 hours ago

“💪👍👍🙌🏻🙌🏻👍👍👍👍👍👍💪”

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Posted 5 hours ago

“My review of skiddle is very good 😃”

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Posted 7 hours ago

“Poorly managed by two young girls. With two small items in goody bag. Got no makeover or any other treats or goodies. The food wasn't the best and not great for vegetarian options. We didn't even recieve a goody bag as they couldn't manage numbers. Not impressed after paying £45. Could I kindly recieve refund”

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Posted 16 hours ago

“Really easy site to navigate and book tickets however, customer service not so great. We have tickets booked for Moby and want to upgrade to VIP and am still waiting for a response from a ‘chat’ yesterday morning. They will all be sold out by the time we get a reply…”

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Posted 21 hours ago

“Quite easy to use once you could by pass the payment plan option”

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Posted 22 hours ago

“Very easy to use”

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Posted 1 day ago

Hi Alan, Thanks for the review. Glad to hear it was very easy to use. HT Skiddle Customer Support Team

Posted 1 day ago

“Easy to understand, flew thru booking.”

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Posted 1 day ago

Hi Margaret, Thank you for leaving a review. Glad to hear you found it easy and flew through it Have a lovely day! HT Skiddle Customer Support Team

Posted 1 day ago

“I found the website very confusing and tried to use the contact box but it kept reverting to the menu 🤷‍♀️”

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Posted 1 day ago

Hey Carol, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 day ago

“Very difficult to negotiate, much more complicated than it needs to be. Terrible site, would put me off buying tickets through them again.”

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Posted 1 day ago

Hey Lesley, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 day ago

“Easy to navigate the app and purchase a phone charger.”

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Posted 1 day ago

Hi Lesley, Thanks for the review. Glad to hear you found the app easy to navigate and the charger simple to purchase. Have a great day! HT Skiddle Customer Support Team

Posted 1 day ago

“Very easy to book tickets”

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Posted 1 day ago

Hi Carla, Thanks for the review. Glad to hear it was very easy to book tickets. Have a great day! HT Skiddle Customer Support Team

Posted 1 day ago

“Amazing! Full of information and links to all the music events in every city! Vibes and easy to book 🙌🏼”

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Posted 1 day ago

Hi Regan, Thanks for the review. Glad to hear you found it full of information and links to all the music events in every city, and that it was easy to book. Have a great day! HT Skiddle Customer Support Team

Posted 1 day ago

“When looking for these tickets (24 July 2026 Hitchin Priory) I found them on the web site, but not in the app?? so I could'nt buy them thru the app. Also with I wanted to download the ticket PDF it asked for the order number which is 16-digils long, but the entry box only accepted 14-digits ! Having said all this, I was able to buy them with relatively ease. but please fix these silly errors”

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Posted 1 day ago

Hi John Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 1 day ago

skiddle is rated 4.4 based on 31,034 reviews