skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,212 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,212 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 7 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“I've organized tickets through Skiddle many times... Easy to book and pay for. Easy to access the tickets through my account on the day at the Venue. Many concerts available to choose from, keeping my social calendar full 👍”

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Posted 3 minutes ago

“Easy to book and pay”

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Posted 30 minutes ago

Hi Karen , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 10 minutes ago

“Easy to use”

Helpful Report

Posted 3 hours ago

Hi there , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 35 minutes ago

“Easy enough to do,, only thing didn't like was that I was timed”

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Posted 3 hours ago

Hi Siobhan , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 35 minutes ago

“easy and fast”

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Posted 3 hours ago

Hi There , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 34 minutes ago

“Very easy to book. Easy access to locate tickets once purchased.”

Helpful Report

Posted 4 hours ago

Hi Jenny, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 33 minutes ago

“Dates are very confusing and after in a smaller font, this happened to me where I booked the wrong tickets for the wrong Dave as the font is so small and it’s not like I can even attempt to get a refund…”

Helpful Report

Posted 4 hours ago

Hey James, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 32 minutes ago

“Prison straight forward”

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Posted 4 hours ago

Hi Mary , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 33 minutes ago

“Great and easy”

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Posted 5 hours ago

Hi Leanne, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 34 minutes ago

“Very straight forward and quick”

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Posted 7 hours ago

Hi Sharon , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 34 minutes ago

“Easy to use. Very user friendly.”

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Posted 19 hours ago

Hi Paul , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 hours ago

“Great easy booking”

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Posted 21 hours ago

Hi David, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 hours ago

“Skiddle is so easy and simple to use to book all my live club gig tickets. I've used them for ages, its so quick and easy, easy to pay and your tickets are stored in the app and easily scanned at the venue.”

Helpful Report

Posted 21 hours ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 hours ago

“First time I ordered tickets to what should be an amazing night. Will be able to update to 5 stars after the show.”

Helpful Report

Posted 22 hours ago

Hi Tim , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 7 hours ago

“Easy and quick”

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Posted 1 day ago

Hi there, Thank you for leaving a review. I'm glad you found it easy and quick with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 23 hours ago

“I've been using skiddle for a few years. straight forward no going around in circles when buying tickets & there delivered instantly to you to download if you havent got an account.”

Helpful Report

Posted 1 day ago

Hi Caroline, Thank you for leaving a review. I'm glad you found it straight forward with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 23 hours ago

“I accidentally purchased three VIP ticket deposits for a Grace Jones and Sister Sledge concert through Skiddle and realised within seconds that the event was strictly 18+. The tickets were intended for myself and two teenagers, so the booking was unusable. I tried to cancel immediately, but Skiddle does not allow any cooling-off period whatsoever — not even when a mistake is spotted literally seconds after purchase. I had also paid extra for refund protection, which turned out not to cover this type of situation. Customer support simply sent a standard response saying refunds are only available if the event is cancelled or postponed and suggested I try to pass the tickets to someone else or contact the promoter. In practice this means if you make even a tiny mistake during checkout, you are locked in instantly with no opportunity to correct it. For a ticketing platform handling expensive events, that feels unnecessarily rigid and very unfriendly to customers. Buyers should be extremely careful before clicking purchase, because Skiddle offers absolutely no flexibility if something goes wrong.”

Helpful Report

Posted 1 day ago

Hi, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 1 day ago

“Quick and easy booking system”

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Posted 1 day ago

Hi Paula, Thank you for leaving a review. I'm glad you found it quick and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 23 hours ago

“Easy to use. Clear instructions. Only problem I had was for accessibility. I know it isn't a Skiddle problem but clearer signposting would be helpful”

Helpful Report

Posted 1 day ago

Hey Penny, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 23 hours ago

“Very easy to use”

Helpful Report

Posted 1 day ago

Hi there, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 23 hours ago

skiddle is rated 4.4 based on 29,212 reviews