skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 28,091 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 28,091 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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skiddle 5 star review on 28th December 2025

Itajaci DE ROUESE

Gerry Byrne

skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

Anonymous

skiddle 5 star review on 9th August 2025

Kerrijo Looker

Deborah Marshall

272

Anonymous

Anonymous // 01/01/2019

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English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

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Posted 5 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 5 months ago

“All good no issues”

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Posted 54 minutes ago

“Nice and easy to use.”

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Posted 2 hours ago

“seems to have been some improvements, much quicker to book tickets and now in my apple wallet”

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Posted 2 hours ago

“V easy booking procedure”

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Posted 2 hours ago

“Spot on got tickets & email straight away. Excellent”

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Posted 3 hours ago

“Very easy to use”

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Posted 3 hours ago

“I always order from skiddle and I have mostly been happy with their service. However this time I tried to book two tickets for the noughty90sfest in Brighton, it says on the festivals website that they offer a complimentary carers ticket. The email on their site i have contacted and had no response, so I emailed skiddle and only got one reply confirming that is the correct email address. I gave up waiting and I have now paid full price for the carers ticket, I know this isn't skiddles fault, however I am getting pretty much the same response from both parties.”

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Posted 3 hours ago

Hi Maria, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you and explain our PA/Carers ticket process in more detail. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 5 minutes ago

“Easy and smooth”

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Posted 4 hours ago

“Great customer service”

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Posted 4 hours ago

“Brilliant easy to use app”

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Posted 5 hours ago

“Frustrating passwords phone code and then a PDF unable to open till day before”

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Posted 5 hours ago

“Very easy and convenient to use.”

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Posted 5 hours ago

“I can't get my tickets. Not used skiddle before and am worrying because the concert is tomorrow. Halifax Minster Motown concert.”

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Posted 6 hours ago

Hi Angela, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool, in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have just tried to give you a call to discuss the points raised, and glad we got to speak. SA Skiddle Customer Support Team

Posted 18 minutes ago

“A charge for a digital ticket ON TOP of a booking fee is insane”

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Posted 6 hours ago

Hi Jack Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering a booking fee credit on a future purchase and further information about this can be found within your automated refund email. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try to get this resolved for you. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 36 minutes ago

“Easy to use”

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Posted 10 hours ago

Hi Julie, Thank you for leaving a review. I'm glad to hear that you found our website/app easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 hours ago

“All good i guess .. all I did was purchase tickets which was a smooth transaction”

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Posted 19 hours ago

Hi Jon, Thank you for leaving a review. I'm glad to hear that you had a smooth transaction when purchasing tickets. Have a lovely day! / Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 7 hours ago

“Clear and easy to use”

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Posted 19 hours ago

Hi there, Thank you for leaving a review. I'm glad to hear you found our website/app clear and easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 hours ago

“Good service easy to use”

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Posted 20 hours ago

Hi Joanne, Thank you for leaving a review. I'm glad to hear that you found our service good and our platform easy to use. Have a lovely day! SA Skiddle Customer Support Team

Posted 7 hours ago

“Very complicated process to get tickets.”

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Posted 23 hours ago

“Long-winded website even when buying as a guest. Lower ticket price in the advertising until 31st January. We booked on the 12th January and all the lower priced tickets had 'sold out'. We booked as a group of 20 individually and all said the website was terrible”

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Posted 1 day ago

skiddle is rated 4.4 based on 28,091 reviews