skiddle Reviews

Name: skiddle
Rating: 4.41

4.4 Rating 23,638 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 23,638 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 13th April 2025

Tracey Hartley

skiddle 5 star review on 11th April 2025

250

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Look good”

Helpful Report

Posted 2 hours ago

“The booking process was clear and easy to fellow”

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Posted 3 hours ago

“Easy to use website for booking tickets.”

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Posted 3 hours ago

“Easy app to use . Everything clear to understand”

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Posted 4 hours ago

“Excellent site and so easy to use. Great notifications of gigs as they appear meant I’ve been able to get tickets as soon as they’re on sale.”

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Posted 5 hours ago

“Simple quick and easy booking”

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Posted 10 hours ago

Hi Stuart Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Easy booking, no problem with site booking”

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Posted 10 hours ago

Hi Kieran Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“It was really easy to book tickets online and it all went smoothly. They are much easier than ticketmaster”

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Posted 10 hours ago

Hi Mary, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“I found the experience of booking relatively straight forward but I feel like there should be more transparency regarding booking fees and handling fees. My tickets were £7.50 each, perfect £15, easy but then with additional fees it added an extra £5 and I think that’s unfair, everything should be in the total cost.”

Helpful Report

Posted 10 hours ago

Hi Raksha, A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. AB Skiddle Customer Support Team

Posted 8 hours ago

“always easy never a problem”

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Posted 11 hours ago

Hi Jamie, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Very good, received confirmation for concert tickets promptly.”

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Posted 11 hours ago

Hi Elizabeth , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Easy safe processs”

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Posted 13 hours ago

Hi Sharon Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Great app. Easy reliable”

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Posted 14 hours ago

Hi Maxine, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“I had to make a number of attempts to buy a ticket before success the next day. The accommodation map showing nearby hotels doesn't work on my tablet and phone. The app seems slow.”

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Posted 1 day ago

Hi James Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 8 hours ago

“Very easy to use”

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Posted 1 day ago

Hi Julia Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Easy swift booking system Good prices”

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Posted 1 day ago

Hi Lesley , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Yes the transaction was good, looking forward to the event”

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Posted 1 day ago

Hi Paul, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“absolutely love Skiddle. Use it all the time to get my tickets! Would recommend”

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Posted 1 day ago

Hi there , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Very easy to book my tickets”

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Posted 1 day ago

Hi Wren, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

“Very easy to complete form . Lots of good marketing”

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Posted 1 day ago

Hi Melanie Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 8 hours ago

skiddle is rated 4.4 based on 23,638 reviews