skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,431 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Charlie Hall

Matt Phelan

Craig William Kneller

Agnieszka Baczewska

skiddle 5 star review on 19th February 2026

Robb Crow

skiddle 5 star review on 1st February 2026

Nafisat Adeboye

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 10 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 10 months ago

“Easy to use and pay for concerts and events”

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Posted 1 hour ago

“Find it very clumsy to use. I also don't like being charged an extra 80p for rapid scan (whatever that is) when it's all digital anyway and I wasn't given an option not to use it. Nor do it like having to download an app just to buy a ticket. Given the choice I wouldn't use skiddle.”

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Posted 2 hours ago

“Great website easy to use specially as I have dyslexia and dyspraxia”

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Posted 3 hours ago

“Easy to use”

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Posted 3 hours ago

“Easy to access and navigate.”

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Posted 4 hours ago

Hi, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“Fast easy!”

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Posted 5 hours ago

Hi Shona, Thank you for leaving a review. I'm glad you found it fast and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“•The VIP area was not fit for purpose • It was overcrowded and oversold • It was not accessible for wheelchair users • There were no safe viewing areas for disabled guests • Basic amenities (toilets and drinks) were unavailable • VIP guests were confined without choice • Staff communication was inconsistent and, at times, inappropriate • We left the event due to being told it was cancelled when it was not The use of terms such as "luxury" and "Gold Circle" created expectations that were not remotely met. Absolutely terrible experience 😡 I will be pursuing a refund as this event should have been cancelled !!!”

Helpful Report

Posted 6 hours ago

Hi Damian, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EA Skiddle Customer Support Team

Posted 4 hours ago

“Very straight forward”

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Posted 6 hours ago

Hi , Thank you for leaving a review. I'm glad you found it straight-forward with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“Simple and easy to book tickets”

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Posted 7 hours ago

Hi , Thank you for leaving a review. I'm glad you found it simple and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“Easy to use, easy to choose your required amount of tickets, easy to checkout.”

Helpful Report

Posted 7 hours ago

Hi Adam, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“Terrible service, no refunds allowed minutes after a wrong purchase”

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Posted 8 hours ago

“It was so easy to buy tickets.”

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Posted 8 hours ago

Hi Carol, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“Very easy to use ticket's appeared immediately in the wallet of app I downloaded”

Helpful Report

Posted 9 hours ago

Hi Karen, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“No issues at all”

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Posted 9 hours ago

Hi, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

“All went straightforward to book”

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Posted 21 hours ago

“Firstly the Weather can't be helped but how you deal with it can. Disorganised, no plans, no communication ans clueless staff. Toilets closed, shreks swamp as a dance floor, staff who have zero idea about where anything is or how its run. We were told by a member of staff the event was being shut down shortly due to the weather to then find out, after we had left, that it wasnt. We were then told that as we had left we weren't allowed back in. Also the signage needs greatly improving. This could of been a brilliant event despite the weather but poor management and communication turned it into an expensive one hour day out.”

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Posted 23 hours ago

“I'd prefer to have my tickets available without having to download an app or provide personal information.”

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Posted 1 day ago

“Easy and quick! Thanks 👍🏼”

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Posted 1 day ago

“Het was eenvoudig kaartjes Garage Nation bestellen bij Skiddle”

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Posted 1 day ago

Hi Esmerelda, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 4 hours ago

“It was easy to order tickets for the festival via Skiddle. My wife and I look forward to the music festival.”

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Posted 1 day ago

Hi, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 4 hours ago

skiddle is rated 4.4 based on 30,431 reviews