skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,805 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,805 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Hazel Leith

Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

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Matt Phelan

286

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The country festival Scotland was cancelled twice still not had a refund !!!!”

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Posted 4 hours ago

“Quick and easy plus I like the way I could be put on list if an available ticket comes in as I'm hoping a friend will accompany me. So far I've only managed to buy one ticket.”

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Posted 6 hours ago

“Very easy to order from, plenty of information regarding the events and tickets easily accessible.”

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Posted 6 hours ago

“....all smooth”

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Posted 9 hours ago

“No hassle, very easy to use”

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Posted 11 hours ago

Hi There, Thank you for leaving a review. We are so glad to hear back from you and we are very pleased with your feedback on our services and how they were easy and no hassle. Have a lovely day! HT Skiddle Customer Support Team

Posted 11 hours ago

“First time of use - easy and straightforward”

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Posted 11 hours ago

Hi , Thank you for leaving a review. We are so glad to hear from you and we are also very pleased with your opinions on our services on how easy and straightforward it was for you. Have a lovely day! HT Skiddle Customer Support Team

Posted 11 hours ago

“You’re charging 17 pound for a car online compared to 5 pound at the door makes no sense”

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Posted 12 hours ago

Hi Arron, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HT Skiddle Customer Support Team

Posted 12 hours ago

“Was on website for tickets got them in my basket and pressed pay it threw me out serveral times so gutted understand its busy at time but if i can put them in my basket should mean they are mine to but for couple minutes. Dont get me wrong i have bout of here before been fine jyst frustrating”

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Posted 13 hours ago

Hey There, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 13 hours ago

“Easy to use”

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Posted 13 hours ago

Hi Marie, Thank you for leaving a review. We are so glad to hear back from you and very glad that you thought our service was easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“Very easy no hassle”

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Posted 15 hours ago

Hi Susan, Thank you for leaving a review. We are so glad to hear back from you and glad you found it easy and no hassle. Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“Easy and quick for the tickets”

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Posted 16 hours ago

Hi Neil, Thank you for leaving a review. We are so glad to hear back from you and very glad to hear your found it easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“First experience using - ticket selected . Selected pay and nothing . All In the space of approx 20 seconds . Then sold out . How is this fair process !”

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Posted 16 hours ago

Posted 13 hours ago

“All good 👍”

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Posted 17 hours ago

Hi There, Thank you for leaving a review. We are also glad to hear back from you and also very glad to hear you found the service all good. Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“They over sold tickets, lied to say there was no last entry, we weren’t let in and wasted our money.”

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Posted 23 hours ago

Hi Areej, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 13 hours ago

“Tickets booked within minutes no hassle”

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Posted 1 day ago

Hi Selina, Thank you for leaving a review. we are so glad to hear back from you and also very glad to hear that you had no problems with our service and it was no hassle. Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“No problem very clear booking system. Good communication”

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Posted 1 day ago

Hi Jayne, Thank you for leaving a review. We are so glad to hear back from you and also very glad to hear that you had no problems with our service and it was no hassle. Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“I loved Skiddle”

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Posted 1 day ago

Hi Fiona, Thank you for leaving a review. we are so glad to hear back rom you and your words are appreciated a lot. Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“Excellent great”

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Posted 1 day ago

Hi Susan, Thank you for leaving a review. We are so glad to hear back from you and we are very glad to hear that you thought our service was excellent, Have a lovely day! HT Skiddle Customer Support Team

Posted 13 hours ago

“the birthday party did ruin our time and wasted a lot of our time as we had to wait. if we knew prior to booking, then we would have not have booked on this day. however we were quite dissatisfied when coming this time as we weren’t aware that there will be a birthday party and we didn’t get to skate as much as we would have liked too. we would appreciate if we had a notice beforehand so we could have booked on another day because went we went last time it was perfectly fine! thank you.”

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Posted 1 day ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 13 hours ago

“Gig was at brighton marina and advertised as by volks/st Peters church. Shockingly poor gig.”

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Posted 1 day ago

Posted 13 hours ago

skiddle is rated 4.4 based on 30,805 reviews