skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,932 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,932 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 28th December 2025

Itajaci DE ROUESE

Gerry Byrne

skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

Anonymous

skiddle 5 star review on 9th August 2025

Kerrijo Looker

Deborah Marshall

272

Anonymous

Anonymous // 01/01/2019

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English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 5 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 5 months ago

“Easy to navigate and order tickets.”

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Posted 8 hours ago

“It's the first time I used skiddle and found it straightforward to use. I would use them again.”

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Posted 9 hours ago

“Easy to use”

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Posted 13 hours ago

Hi Tabitha, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 10 hours ago

“It kept timing out and had dark grey boxes over the credit card info so I had to keep retrying”

Helpful Report

Posted 14 hours ago

Hi Esther, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 10 hours ago

“Quite convenient to use. Got a better price for a resale ticket than elsewhere I could find. Great to have a PayPal payment option as it allows to use my American Express card linked to it.”

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Posted 15 hours ago

Hi Alexey, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 10 hours ago

“Very fast and safe tickets received in minutes”

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Posted 15 hours ago

Hi Craig, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 14 hours ago

“Have to download app to get tickets”

Helpful Report

Posted 16 hours ago

Hi Shaun, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 14 hours ago

“loved it the last few years. ive never had a problem with queues. Straight in on general adimission Going again this year. Sys Kisstory. brilliant day out... love Julie”

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Posted 1 day ago

Hi Julie, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 18 hours ago

“Easy and straight forward to book tickets”

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Posted 1 day ago

Hi Leslie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 18 hours ago

“Outstanding”

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Posted 1 day ago

Hi Nnamdi, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 18 hours ago

“straightforward easy process”

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Posted 1 day ago

Hi Elizabeth, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Easy to do”

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Posted 1 day ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Easy to book tickets.”

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Posted 1 day ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“We pay for a ticket got to the venue then got questioned for id got some one to bring his passport which is the only id he has and his birth certificate and then the security were saying that he wasn’t thirteen and that wasn’t his id when we know full well it was and haven’t received a refund then we asked what do you want us to do when we have brought his id then was saying that we need to bring his real id which it was his real id.they didn’t like the fact that he didn’t look the age they they wanted him to.”

Helpful Report

Posted 1 day ago

Hi Katelynn, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 day ago

“Very easy to use”

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Posted 1 day ago

Hi Kay, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Quick and easy, app is also easy to download”

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Posted 1 day ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Attended kpop live 28/12/25 sheff. Got to say THE WORST even I have ever been to. Queued 45 mins in freezing cold AFTER doors have opened with hundreds of other little kids and parents to then enter a filthy venue and a massive disappointment. My kids and many other couldn't actually see the show, vocals were inaudible, one merch stand selling cheap tat, one glitter station, hardly the k pop extravaganza that was advertised and I expected. I wouldn't have attended for free however I paid over £100 for 3 tickets. The organisers should be ashamed. Will never attend forge again or book through skiddle as a result.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 day ago

“Amazing quite easy to purchase tickets online super quickly. I say it was great to purchase with SKIDDLE”

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Posted 2 days ago

Hi Itajaci, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“I don't think I will be purchasing any thing else from this site hadva family emergency and we couldn't attend & I can't claim the funds back which I think is a scandalous rule I purchased 3 ti let's too.”

Helpful Report

Posted 2 days ago

Hi Cleo, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 day ago

“I have had a consistently excellent experience using Skiddle to book tickets. The website is clear, straightforward and easy to navigate, making the whole booking process quick and stress-free. Tickets are delivered promptly,via email and all event information is clearly laid out, which gives real confidence when booking. What really stands out is the reassurance Skiddle provides as a trusted and legitimate ticketing platform. I have used it on multiple occasions for live music and events and have never encountered any issues. Communication is clear, confirmation emails arrive instantly, and the process feels secure from start to finish. Skiddle also offers helpful online support resources, which is particularly reassuring if you have any questions before an event. Overall, it is a reliable, user-friendly service that I would highly recommend to anyone looking to book tickets with confidence. I will definitely continue using Skiddle for future events.”

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Posted 2 days ago

Hi Gerry, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Great to hear about your positive experience using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

skiddle is rated 4.4 based on 27,932 reviews