“made me create an account despite clicking "continue as guest" and then spams me with crappy emails about reviews.”
Posted 3 days ago
Hello there, thanks for taking the time to submit your review.
I'd like to speak to you regarding the issues you raised within your review but the order reference number unfortunately isn't valid.
We're always looking to improve the service we provide which is why we ask for your valued feedback regarding your ticket booking experience.
We do, however, understand that some customers prefer not to receive recommendations for events etc so it's really easy to control you notifications by heading to https://www.skiddle.com/members/editprivacy/
A guest account is always created so that you can access your tickets via your order history 24/7 and in case you misplace the ticket collection email in your inbox.
“The link on instagram did not work but when I typed it out in the search bar it came right up. The site was overall user friendly and pretty straight forward. This is very new to me so I'm excited to see how it goes! :)”
“It was ok but I did nt like the timer it was too short for me to get my card and fill in the details, thank you for getting back to me so promptly with a solution”
Posted 2 weeks ago
Hello Liz
Thank you for taking the time to leave a review.
I have just tried to give you a call to offer some advice sadly, I reached your voicemail.
Here at Skiddle, it is our endeavour to make the ticket buying experience as seamless as possible for all our customers.
We recently implemented a number of ways to save you reaching for your purse every time you want to purchase tickets. If you are looking for an even quicker way to buy tickets, that is also safe, you could try using the Skiddle app to make your purchase!
Within the Skiddle app, we offer both Apple and Android Pay, as well as a brand new 'saved cards' feature (currently only available for iOS). This feature securely remembers your card details and only requires you to enter your CVV number to buy tickets again.
Here is a helpful FAQ https://help.skiddle.com/hc/en-us/articles/360006613878-
I hope this information helps and thanks again for using Skiddle.
Kind Regards
Shelby
