skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,508 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 2nd November 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 4 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 3 months ago

“Outstanding”

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Posted 7 hours ago

“ticket information wrong cannot download tickets to having trouble downloading the app”

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Posted 10 hours ago

“Easy and quick to book and confirmation sent quickly to”

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Posted 10 hours ago

“Clunky website, seems more interested in harvesting data”

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Posted 11 hours ago

“Dead easy to book tickets”

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Posted 11 hours ago

“Easy to use”

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Posted 12 hours ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 12 hours ago

“Fast and easy”

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Posted 13 hours ago

Hi Paul, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Easy to use and reliable booking system”

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Posted 13 hours ago

Hi Wend, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Easy and great service”

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Posted 14 hours ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Best way to buy tickets for my favourite gigs”

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Posted 14 hours ago

Hi Peter, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Easy to uses, quick and no hidden charges”

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Posted 16 hours ago

Hi Stephen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Does not take AMEX Populated fields were cleared when I scrolled down so I had to re-enter information Too many steps just to download the tickets onto your phone Tickets under same booking are separate PDFs/QR codes rather than just one PDF/QR code per booking so all have to be downloaded and saved separately”

Helpful Report

Posted 16 hours ago

Hi there, Thanks for your feedback. I’m sorry that we do not accept Amex for payment. Regarding the fields which were filled in and had cleared, if this issue happens again, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). Regarding downloading separate PDFs per ticket, this can allow tickets within the booking to be divided and shared, ensuring each person can hold their own ticket and enter the event individually. I hope this helps clarify. HW Skiddle Customer Support Team

Posted 12 hours ago

“Easy booking with no hassle”

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Posted 17 hours ago

Hi Keeley, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“User friendly fast and efficient transaction”

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Posted 17 hours ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Good service, as always. Simple and straightforward to use. Tickets in the app.”

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Posted 17 hours ago

Hi P K, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Easy to use,tickets available on placing order.”

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Posted 17 hours ago

Hi Andrew, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“Does what it says. Never had any problems.”

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Posted 18 hours ago

Hi Emma, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 12 hours ago

“So far so good”

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Posted 1 day ago

Hi Chris, Thank you for leaving a review. Happy to her you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 19 hours ago

“Reserved 2 tickets for Doof in park , but because I was working and didn’t see email stating I had 10 minutes to buy , I lost out ,they were for my daughters Christmas, disappointed & disgruntled customer , probably wouldn’t use again”

Helpful Report

Posted 1 day ago

Hi Laura, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 19 hours ago

“Easy and very user friendly”

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Posted 1 day ago

Hi Wendy, Thank you for leaving a review. Happy to her you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 19 hours ago

skiddle is rated 4.4 based on 27,508 reviews