skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,410 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

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Posted 8 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 8 months ago

“Great ro order and easy”

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Posted 2 hours ago

“I hate the screen that makes it look as if you have to create an account to buy tickets. Having a red asterisk next to password, even though filling that field is not required, is very misleading. Even asking for one at all when "continue as guest" has been clicked is too much. If you click continue as guest, it should be that the only thing you have to put in is your email adress.”

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Posted 3 hours ago

“I had to enter my e-mail address and other details 6 times before it went through so not the easiest process”

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Posted 4 hours ago

“EASY TO DO”

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Posted 5 hours ago

“Easy booking process, user friendly”

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Posted 5 hours ago

“So easy and quick to book tickets.”

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Posted 5 hours ago

“Easy to used”

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Posted 7 hours ago

Hi Ian, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are finding Skiddle to be user-friendly. Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 6 hours ago

“Perfect, easy to use app”

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Posted 7 hours ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle and it is great to hear that you are finding it to be user-friendly. Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 6 hours ago

“I had to phone Skiddle today regarding a change of email address meaning I couldn’t access tickets if bought. Thanks to the lovely man I spoke to my problem was fixed within 3 or 4 minutes of chatting to him. I was so worried about this and honestly can’t thank you enough for your help xx”

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Posted 7 hours ago

Hi Sharon, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you had a great experience when using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 6 hours ago

“Great communication and helped me sort out a couple of issues without any problems.”

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Posted 8 hours ago

Hi Simon, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are finding Skiddle to be user-friendly. Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 6 hours ago

“My grandaughter loved it”

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Posted 8 hours ago

Hi Jason, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you had a great experience when using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 6 hours ago

“Quick, seamless, fully understandable comms. Perfect.”

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Posted 9 hours ago

Hi Darren, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle and it is great to hear that you are finding it to be user-friendly. Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 6 hours ago

“website was very easy to use, i feel safe knowing my tickets are secure and easily accessible :-)”

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Posted 9 hours ago

Posted 6 hours ago

“Good platform for me to access for events. Efficient and comprehensive.”

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Posted 9 hours ago

Posted 6 hours ago

“Skiddle emailed me asking for a review so here is my honest experience. I logged on to purchase a first release ticket literally 1 minute after they were on sale, it allowed me to add my ticket to the basket but by the time checkout loaded told me they were sold out, I believe this is touts buying them all up. To add insult to injury that unavaialble ticket seemed to stay in my basket meaning that I couldn't check out with a 2nd release ticket as I was stuck in a loop with an unavailable ticket in my basket and no actual basket page to remove it. I had to clear my browser cache and cookies to try again. Worse still is the £1 on top of the booking fee to have my tickets emailed to me and the cheek to ask optionally for more at checkout to "fund their projects" always feel like you are being squeezed for that little bit extra when buying tickets and I find it distasteful, even more so because they all do it meaning there is no viable option to avoid. I understand the need to cover costs but this is a step too far and given that you have to add it then it should be part of the displayed price.”

Helpful Report

Posted 11 hours ago

Hi Ben, Thanks for your feedback—we’re sorry to hear about your experience. Tickets are sold on a first-come, first-served basis, and high demand can mean items added to a basket are no longer available by the time checkout completes. This is due to the speed at which allocations can sell out. Basket timeouts and availability are outlined in our terms. All fees, including booking and delivery charges, are clearly displayed before payment. Optional contributions are entirely voluntary and can be deselected at checkout. We appreciate your comments and will continue working to improve the booking experience. TA Skiddle Customer Support Team

Posted 6 hours ago

“Easy enough to book, no stress”

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Posted 1 day ago

Hi Luane, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you found Skiddle user-friendly! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 12 hours ago

“Wouldnt load at all on my phone, then when I finally got in to book my tickets I realised I was unsure about something so sent a question. Nthing came back - No reply at all.. !!”

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Posted 1 day ago

Hi Andree, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, TA Skiddle Customer Support Team

Posted 12 hours ago

“Essy ordering and delivery”

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Posted 1 day ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you found Skiddle user-friendly! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 12 hours ago

“Done quickly”

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Posted 1 day ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you had a good experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 12 hours ago

“What a simple app to use, great”

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Posted 1 day ago

Posted 12 hours ago

skiddle is rated 4.4 based on 29,410 reviews