skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 28,650 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 28,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

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03333 01 01 01

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skiddle 5 star review on 1st February 2026

276

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

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Posted 6 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 6 months ago

“Easy process.”

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Posted 1 hour ago

“Always get tickets off here, never no problems 😃”

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Posted 1 hour ago

“Customer Services are fantastic. They soon sorted my mistake, my fault, out. Many thanks”

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Posted 1 hour ago

“Very easy to use Great can't wait for show”

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Posted 3 hours ago

Hi Gin, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely time! EA Skiddle Customer Support Team

Posted 2 hours ago

“Very easy to book the tickets and easy to use”

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Posted 3 hours ago

Hi Donna, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“Very good experience”

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Posted 3 hours ago

Hi there, Thank you for leaving a review. I'm glad you had a good experience with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“Fast and easy booking”

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Posted 4 hours ago

Hi Helen, Thank you for leaving a review. I'm glad you found it fast and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“Quick and easy”

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Posted 4 hours ago

Hi Jean, Thank you for leaving a review. I'm glad you found it quick and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“Easy to use, great service.”

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Posted 4 hours ago

Hi there, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“This is only the second time I have used it ,but find the process easy to follow.”

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Posted 4 hours ago

Hi Jean, Thank you for leaving a review. I'm glad you find our processes with Skiddle easy! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 hours ago

“Good but I emailed as soon as I’d booked my tickets about a PA card and provided evidence and have had no response whatsoever so far. My husband who has. MS is worrying he won’t be able to manage. So not good overall so far.”

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Posted 4 hours ago

Hi There , Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 2 hours ago

“The customer support team were very friendly, attentative & provided what I needed promptly.”

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Posted 5 hours ago

Hi Andre, Thank you for leaving a review. I'm glad we could assist you and give you a good experience! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 hours ago

“I always get my tickets here!!! So easy, ya tickets are on ya phone👍👍👍”

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Posted 6 hours ago

Hi Caroline, Thank you for leaving a review. I'm glad you're able to access your tickets with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 hours ago

“Very easy to sign in, book and pay using the app.”

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Posted 6 hours ago

Hi Angie, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 6 hours ago

“Very easy, quick process”

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Posted 6 hours ago

Hi there, Thank you for leaving a review. I'm glad you found it quick and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 6 hours ago

“Extremely Disappointed - Not Worth £30 Per Ticket I attended the K-pop Live show at Freight Island on Saturday with my young daughter, and unfortunately it was a huge letdown on multiple fronts. Timing Issues: The show was advertised to run from 10:30am to 1:30pm. We arrived in plenty of time, but the entertainment didn't start until around 11am, and the K-pop performers didn't come on stage until approximately 11:30am - a full hour late with no explanation or apology. Terrible Setup for Children: The audience was primarily children aged 4-10 with their parents, yet the venue had a standing dance floor layout with no tiered seating. The children couldn't see over the adults in front of them. When we tried to put our daughter on our shoulders so she could actually see the performers, we were told this wasn't allowed due to health and safety. So the children - the target audience - couldn't see the show they came for. There were screens upstairs, but if I wanted to watch on a screen, I could have done that at home for free. Misleading Performance: The performers didn't resemble the characters from the programme at all. As my daughter said, "I don't even know which one is Rumi - she hasn't got the outfit on or look like her." This was really confusing and disappointing for the children. Barely Any K-pop: The K-pop performers sang for only about 30 minutes before taking a break. After the break and more filler entertainment (about 20 minutes), they came back and sang just their top 2 K-pop songs before switching to covers of songs like Taylor Swift. At that point we left early - this was supposed to be a K-pop show, not a generic pop covers performance! For £30 per ticket, this was massively disappointing and felt like poor value. I would not recommend this event to other families.”

Helpful Report

Posted 6 hours ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EA Skiddle Customer Support Team

Posted 5 hours ago

“Offers to check out as guest but still makes you give all details and so not really checking out as guest at all. Makes you download the app. Not great. Too busy on each page and there's too many pages to go through. Not easily seen how to pay.”

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Posted 7 hours ago

Hey Sarah, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 5 hours ago

“Easy to use, straightforward, no issues”

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Posted 9 hours ago

Hi there, Thank you for leaving a review. I'm glad you found it quick and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 6 hours ago

“First time using this site, I encounter no issues and got the tickets I was hoping to get.”

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Posted 1 day ago

Hi Ian, Thank you for leaving a review. I'm glad you were able to get your tickets with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 6 hours ago

“Simple and effective. No complications or waiting, fair pricing and easy to use. Great!”

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Posted 1 day ago

Hi Michelle, Thank you for leaving a review. I'm glad you found it simple and effective with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 5 hours ago

skiddle is rated 4.4 based on 28,650 reviews