skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,742 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,742 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

Matt Phelan

Craig William Kneller

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast service signed up to the waiting list and was contacted within a day to more released tickets”

Helpful Report

Posted 3 minutes ago

“Awful unnecessary app”

Helpful Report

Posted 22 minutes ago

Hi There, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 16 minutes ago

“Easy to use.”

Helpful Report

Posted 1 hour ago

Hi Anita, Thank you for leaving a review. we are very glad to hear from you and hear your opinions on how easy it was for you to use out service. Have a lovely day! HT Skiddle Customer Support Team

Posted 57 minutes ago

“Quick and easy with no hassles”

Helpful Report

Posted 3 hours ago

Hi Lee, Thank you for leaving a review. We are so glad to hear back from you and glad to hear you found it quick and easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 hours ago

“Great easy to use no issues with it at all.”

Helpful Report

Posted 3 hours ago

Hi there, Thank you for leaving a review. We are so glad to hear back from you and glad you found our service easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 2 hours ago

“Very easy to buy and good prices”

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Posted 3 hours ago

Hi Santa, Thank you for leaving a review. We are so glad to hear back from you and very glad top hear that you thought the service was very easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Northern/70’s all dayer. We’ve listened to all the feedback both positive and negative and a few things being implemented to improve the experience for everyone. More seating and tables on the ground floor will be put in. A no drinks on the dancefloor policy implemented with loads of signs in place.”

Helpful Report

Posted 4 hours ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 51 minutes ago

“I was unable to use my American Express card or PayPal to pay via American Express after multiple attempts. This is not the first time it happens to me when booking via Skiddle. Why offer it if you know it won’t work? Very disappointing and confusing – it wastes people’s time”

Helpful Report

Posted 9 hours ago

Hi Alexey, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 35 minutes ago

“Took me a lot of time to see my ticket”

Helpful Report

Posted 15 hours ago

Hi Cletus, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 1 hour ago

“easy to use after goining through all the fill them in boxes used apple pauy and that normally populates your information. I had used skiddle before but it didnt recognise my email or passwaortd (saved on iphone) let see how it plans out in the future”

Helpful Report

Posted 17 hours ago

Hey Stuart, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 hour ago

“Quick and easy and confirmation straight away 👍”

Helpful Report

Posted 18 hours ago

Hi Nicola, Thank you for leaving a review. We are so glad to be hearing back from you and glad to hear that you found our service quick and easy. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Much improved booking experience this year. Tickets easy to put in Apple Wallet.”

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Posted 20 hours ago

Hi Olaana, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are so glad to be hearing from you and we are very appreciative of your opinions on how easy it was to put in Apple Wallet Have a lovely day! HT Skiddle Customer Support Team

Posted 47 minutes ago

“Easy to use to make bookings.”

Helpful Report

Posted 1 day ago

Hi John, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 21 hours ago

“The additional fees are extortionate. To be charged £4.65 in various fees on a ticket that costs £30 is daylight robbery. I cannot fathom the justification for charging £1.60 to email and e-ticket. If I could purchase a ticket on a different platform for the same event then I would.”

Helpful Report

Posted 1 day ago

Hi Phil, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HT Skiddle Customer Support Team

Posted 1 hour ago

“Really easy to use no problems at all great Booking service”

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Posted 1 day ago

Hi Corrie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 21 hours ago

“Easy to use and prompt”

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Posted 1 day ago

Hi Jim, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 21 hours ago

“You should be able to get the tickets as soon as you have paid for them.”

Helpful Report

Posted 1 day ago

Hi Stephen, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 34 minutes ago

“Quick and easy. Quick response.”

Helpful Report

Posted 1 day ago

Hi Michael, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 21 hours ago

“Booking easy, with clear instructions and payment options available. Response immediate with tickets purchased. Great service.”

Helpful Report

Posted 1 day ago

Hi Anne, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 21 hours ago

“Shocking service!”

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Posted 1 day ago

Posted 53 minutes ago

skiddle is rated 4.4 based on 30,742 reviews