skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,516 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,516 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 2nd November 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 4 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 4 months ago

“Easy to follow. Updated immediately of your purchase. Tickets are in your Skiddle app.Straight forward”

Helpful Report

Posted 1 hour ago

Hi Ann, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 10 minutes ago

“I found booking through Skiddle was very good and easy the only thing I didn’t like was that there wasn’t enough time to fill in the form before I was timed out so tried again and again was timed out the third time I managed to get tickets so could do with exstending the time .”

Helpful Report

Posted 2 hours ago

Hi Jane, Thanks for leaving a review. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. HW Skiddle Customer Support Team

Posted 7 minutes ago

“Easy simple transaction.”

Helpful Report

Posted 2 hours ago

Hi Liz, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 10 minutes ago

“One Skiddle”

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Posted 2 hours ago

Hi Charmaine, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 10 minutes ago

“Price of piddle to book with Skiddle”

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Posted 4 hours ago

Hi Graham, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 11 minutes ago

“Would definitely recommend using Skiddle. Ordering was so easy and efficient. Immediate response.”

Helpful Report

Posted 4 hours ago

Hi Tim, Thank you for leaving a review. Happy to hear about your positive experience using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 11 minutes ago

“Easy transaction to use my credit”

Helpful Report

Posted 5 hours ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 11 minutes ago

“Ticket price as advertised was then subject to multiple surcharges - far better to simply advertise the actual cost to a consumer and then clarify that includes all fees”

Helpful Report

Posted 5 hours ago

Hi there), Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. In addition to the booking fee, a delivery/processing fee is applied to cover the cost of delivering your ticket. This may include options such as Royal Mail, eTickets, or RapidScan tickets. Only one delivery fee is charged per order, and it typically ranges from £0.50p to £3.00. This fee supports the systems used to dispatch your order or the technology used for scanning and validating your ticket at the event. It's clearly shown during checkout. While we understand that fees can be frustrating, we aim to keep them as low as possible to ensure we can continue providing top-tier service and secure ticketing solutions. HW Skiddle Customer Support Team

Posted 5 minutes ago

“Outstanding”

Helpful Report

Posted 19 hours ago

Hi Lee, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 hours ago

“ticket information wrong cannot download tickets to having trouble downloading the app”

Helpful Report

Posted 22 hours ago

Hi Anne, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 7 hours ago

“Easy and quick to book and confirmation sent quickly to”

Helpful Report

Posted 22 hours ago

Hi Zoe, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 hours ago

“Clunky website, seems more interested in harvesting data”

Helpful Report

Posted 23 hours ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 7 hours ago

“Dead easy to book tickets”

Helpful Report

Posted 23 hours ago

Hi Matt, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 7 hours ago

“Easy to use”

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Posted 1 day ago

“Fast and easy”

Helpful Report

Posted 1 day ago

Hi Paul, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Easy to use and reliable booking system”

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Posted 1 day ago

Hi Wend, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Easy and great service”

Helpful Report

Posted 1 day ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Best way to buy tickets for my favourite gigs”

Helpful Report

Posted 1 day ago

Hi Peter, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Easy to uses, quick and no hidden charges”

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Posted 1 day ago

Hi Stephen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 day ago

“Does not take AMEX Populated fields were cleared when I scrolled down so I had to re-enter information Too many steps just to download the tickets onto your phone Tickets under same booking are separate PDFs/QR codes rather than just one PDF/QR code per booking so all have to be downloaded and saved separately”

Helpful Report

Posted 1 day ago

Hi there, Thanks for your feedback. I’m sorry that we do not accept Amex for payment. Regarding the fields which were filled in and had cleared, if this issue happens again, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). Regarding downloading separate PDFs per ticket, this can allow tickets within the booking to be divided and shared, ensuring each person can hold their own ticket and enter the event individually. I hope this helps clarify. HW Skiddle Customer Support Team

Posted 1 day ago

skiddle is rated 4.4 based on 27,516 reviews