skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,646 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

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Posted 8 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 8 months ago

Author didn't leave any comments.

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Posted 37 minutes ago

“App was easy to use and very straightforward which is all you ask for”

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Posted 3 hours ago

Hi Ioannis, Thank you for leaving a review. It is great to hear that you are finding Skiddle easy to use! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 2 hours ago

“I really don't like having to download yet another App and clutter my phonr. I want to be able to print my ticket at the point of purchase. And i find that having an online ticket causes delays when the signal is weak and the network is congested.”

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Posted 4 hours ago

“Bit surprised i cant print off the tickets at the time of purchase. As I've paid and its gone from my bank apart from an email, I've no proof of purchase. Also its down to me to print off the ticket when you decide its ok, therefore you have shifted the responsibility to the customer. Don't think that's right..”

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Posted 4 hours ago

“Good sight”

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Posted 4 hours ago

Hi Sandra, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 2 hours ago

“Add far too many extra in booking fees”

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Posted 5 hours ago

Hi Jason, Thank you for your feedback. Booking fees are applied to cover the costs of providing a secure ticketing service. We pay the full face value of your ticket to the event organiser, and the booking fee helps us cover the overheads involved in processing your order. The Rapid scan fee supports the systems used to dispatch your order or the technology used for scanning and validating your ticket at the event. It's clearly shown during checkout. I hope this helps. TA Skiddle Customer Support

Posted 2 hours ago

“I love skiddle, best app ever xx”

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Posted 5 hours ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 2 hours ago

“Always easy to complete the sale”

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Posted 6 hours ago

Hi Emma, Thank you for leaving a review. It is great to hear that you are finding Skiddle easy to use! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 2 hours ago

“amazing and easy to get my tickets”

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Posted 23 hours ago

Hi Laura, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“So so easy to order my tickets on the app and came through right a way”

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Posted 1 day ago

HiLilian, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 8 hours ago

“Was able to join queue for tickets 15 mins before start of pre-sale. As soon as they went on sale only took about 3 mins to order and pay, very easy and email confirmation received.”

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Posted 1 day ago

Hi there, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 8 hours ago

“Several attempts to process my payment and kept getting a payment declined. I had to process tickets and car parking as 2 separate transactions. I was anxious that the limited tickets would no longer be avaliable due to the multiple attempts that I had to make before my transactions finally processed.”

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Posted 1 day ago

Hey Eileen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, TA Skiddle Customer Support Team

Posted 8 hours ago

“Skiddle is simple to order through and often has some of the more obscure & intersting shows”

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Posted 1 day ago

Hi Andrew, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Very straightforward. As long as the tickets turn up on the App, it was a very good experience.”

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Posted 1 day ago

Hi Jacqueline, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Great service ,easy to navigate”

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Posted 1 day ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Easy to use”

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Posted 1 day ago

Hi Wendy, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“So explicit and straightforward. Thank you”

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Posted 1 day ago

Hi Saffie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Easy to navigate website . Found exactly what I was looking for . Super quick process and great communication.”

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Posted 1 day ago

Posted 8 hours ago

“The online system was extremely easy to use and fast and efficient.”

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Posted 1 day ago

Hi Simon, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Very straightforward. No problems .”

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Posted 1 day ago

Posted 8 hours ago

skiddle is rated 4.4 based on 29,646 reviews