skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,256 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,256 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 2nd November 2025

268

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 3 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 3 months ago

“I found I was going round in circles if one item was wrong , its a horrible to do , then you run out of time”

Helpful Report

Posted 3 hours ago

“easy to book my ticket”

Helpful Report

Posted 7 hours ago

Hi Julia, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“I paid for the tickets didn’t get them”

Helpful Report

Posted 7 hours ago

Hi Fran, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 6 hours ago

“Very good,easy to use.”

Helpful Report

Posted 8 hours ago

Hi Martin, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“Poor experience.”

Helpful Report

Posted 8 hours ago

Hey Lewis, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 6 hours ago

“Never used an app like this i get weary but seems OK up to now”

Helpful Report

Posted 9 hours ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“Very easy to find what you're looking for and to book tickets”

Helpful Report

Posted 9 hours ago

Hi David, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“Super quick and easy to use and get event tickets”

Helpful Report

Posted 9 hours ago

Hi Diane, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“great and prompy service. easy to navigate the app”

Helpful Report

Posted 10 hours ago

Hi Bernard, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“done a good job in gettting my tickets”

Helpful Report

Posted 10 hours ago

Hi D, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“Easy to use pergect”

Helpful Report

Posted 11 hours ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“Easy to use thank you.”

Helpful Report

Posted 11 hours ago

Hi Deborah, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“Very easy to order and received confirmation email instantly. Great service”

Helpful Report

Posted 12 hours ago

Hi Amy, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 hours ago

“Allowed me to select tickets and logged me out twice”

Helpful Report

Posted 14 hours ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 13 hours ago

“The security outside "Fire" didn’t recognise the ticket, the fault my not be from Skiddle. The security working on this venue are unqualified, unprepared, unprofessional and aggressive, all they know to do is to tell you to go without even looking properly to your ticket to find out. So, i had the valid ticket with me, but they told me it wasn’t there, they pointed to a different direction saying i had to join "that queue over there", and when i got there they said is not here, they pointed for me to go back to the same spot i was. Then i went back again and the woman looked at my ticket up close and said that there is a private party happening therefore my ticket is not valid, even though the hour, date and location was right. I had to join this other queue again and managed to get in, only because i believe this other security guy didn’t scam the ticket, he didn’t care, he just gave me a plastic coin to get in, so i got in by lucky really. So annoying making me walk back and forth several times.”

Helpful Report

Posted 14 hours ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 13 hours ago

“Amazing, great service no complaints”

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Posted 16 hours ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle's services. Have a lovely day! HW Skiddle Customer Support Team

Posted 13 hours ago

“Very easy and straight forward to book tickets”

Helpful Report

Posted 1 day ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 13 hours ago

“This is the first time using Skiddle and I found it to be very user friendly.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 13 hours ago

“It’s good once you’ve figured it out. It took me a long time to find my tickets”

Helpful Report

Posted 1 day ago

Hey Naomi, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 13 hours ago

“Why are skiddle more expensive than other ticket sites.”

Helpful Report

Posted 1 day ago

Hi Elizabeth, Thank you for leaving a review. Skiddle is a self-service platform where event organisers are responsible for setting their own ticket prices. Ticket pricing structures are determined solely by the event organisers. Skiddle does not control or influence ticket prices. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 13 hours ago

skiddle is rated 4.4 based on 27,256 reviews