skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,820 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 9 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 9 months ago

“Very happy, no fuss , once tickets were approved and paid for it was a straight forward experience. Great to download onto PDF and a good no messing around experience. Thankyou.”

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Posted 52 minutes ago

“Convenient and easy to book. Access to the app is easy so tickets can't get lost”

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Posted 6 hours ago

“An easy transaction.”

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Posted 6 hours ago

“Easy to book tickets 😁”

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Posted 6 hours ago

“Little bit expensive for outdoor Warrington tbh Maybe £25 would be more reasonable as not in the parr hall 🙁”

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Posted 7 hours ago

“Dynamic ticket pricing for a pub.Absolute Joke.”

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Posted 9 hours ago

Hi Ian, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. TA Skiddle Customer Support Team

Posted 8 hours ago

“Quick easy purchase”

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Posted 9 hours ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Yeah very easy to order my item”

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Posted 10 hours ago

Hi Joanne, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Worked fine and tickets go into my wallet”

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Posted 11 hours ago

Hi Martin, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Great service. Tickets appeared immediately”

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Posted 11 hours ago

Hi Cal, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Should be allowed refunds on tickets”

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Posted 11 hours ago

Hi Izzy, Thank you for your feedback. Please be aware that Skiddles' refund policy states that refunds can only be issued if events are cancelled or postponed. Skiddle cannot issue refunds without direct authorisation from the event organiser or venue. This means, that we need written proof that the event organiser has agreed to a refund. I hope this helps. Tom Skiddle

Posted 8 hours ago

“Really easy to book with clear easy to follow guide”

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Posted 12 hours ago

Hi Richard, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 8 hours ago

“Very easy to use and book tickets on, however charging a delivery fee for online tickets seems ridiculous.”

Helpful Report

Posted 13 hours ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. TA Skiddle Customer Support Team

Posted 8 hours ago

“First class”

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Posted 1 day ago

Hi Steven, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 14 hours ago

“Shambles - Can't log on via my phone, the App sends me to my emails, the email tells me to click the link, the link does not work - well done! Workaround - I am able to log on via the website, (I wanted to do it via the App so the tickets cold be put straight into my Apple Wallet). Further problems! Now I'm logged in via the website, in my profile where my tickets are held, it tells me the tickets are not available for download/print for TWO months - why??? I want the tickets now, so the job is done and dusted. I don't have this sort of issue with Eventbrite or Universe?”

Helpful Report

Posted 1 day ago

Hi Lee, Thank you for your feedback. Please be aware that Skiddle takes no part in the organisation or running of the event, meaning that we also have no control over when the purchased tickets are released to customers. The event organiser decides when they would like to send the tickets out to customers; this could be months before the event or days before. I hope this helps. TA Skiddle Customer Support Team

Posted 14 hours ago

“Very easy to use. Downloaded tickets. Job done!!”

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Posted 1 day ago

Hi Debbie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 14 hours ago

“No fuss or confusion from this site”

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Posted 1 day ago

Hi There , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

“It was very straight forward”

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Posted 1 day ago

Hi there, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

“Easy to use.”

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Posted 1 day ago

Hi there, Thank you for leaving a review. We are glad you found booking with Skiddle easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

“Beautiful quality!”

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Posted 1 day ago

Hi Christine, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

skiddle is rated 4.4 based on 29,820 reviews