skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,024 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

Matt Phelan

Craig William Kneller

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really easy site to navigate and book tickets however, customer service not so great. We have tickets booked for Moby and want to upgrade to VIP and am still waiting for a response from a ‘chat’ yesterday morning. They will all be sold out by the time we get a reply…”

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Posted 1 hour ago

“Quite easy to use once you could by pass the payment plan option”

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Posted 2 hours ago

“Very easy to use”

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Posted 5 hours ago

Hi Alan, Thanks for the review. Glad to hear it was very easy to use. HT Skiddle Customer Support Team

Posted 5 hours ago

“Easy to understand, flew thru booking.”

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Posted 7 hours ago

Hi Margaret, Thank you for leaving a review. Glad to hear you found it easy and flew through it Have a lovely day! HT Skiddle Customer Support Team

Posted 6 hours ago

“I found the website very confusing and tried to use the contact box but it kept reverting to the menu 🤷‍♀️”

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Posted 7 hours ago

Hey Carol, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 6 hours ago

“Very difficult to negotiate, much more complicated than it needs to be. Terrible site, would put me off buying tickets through them again.”

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Posted 7 hours ago

Hey Lesley, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 5 hours ago

“Easy to navigate the app and purchase a phone charger.”

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Posted 7 hours ago

Hi Lesley, Thanks for the review. Glad to hear you found the app easy to navigate and the charger simple to purchase. Have a great day! HT Skiddle Customer Support Team

Posted 5 hours ago

“Very easy to book tickets”

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Posted 7 hours ago

Hi Carla, Thanks for the review. Glad to hear it was very easy to book tickets. Have a great day! HT Skiddle Customer Support Team

Posted 5 hours ago

“Amazing! Full of information and links to all the music events in every city! Vibes and easy to book 🙌🏼”

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Posted 8 hours ago

Hi Regan, Thanks for the review. Glad to hear you found it full of information and links to all the music events in every city, and that it was easy to book. Have a great day! HT Skiddle Customer Support Team

Posted 5 hours ago

“When looking for these tickets (24 July 2026 Hitchin Priory) I found them on the web site, but not in the app?? so I could'nt buy them thru the app. Also with I wanted to download the ticket PDF it asked for the order number which is 16-digils long, but the entry box only accepted 14-digits ! Having said all this, I was able to buy them with relatively ease. but please fix these silly errors”

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Posted 9 hours ago

Hi John Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 5 hours ago

“straightforward enough but need an easy option to add tickets to Google Wallet (and apple equivalent i guess)”

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Posted 9 hours ago

Hi There, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool where you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 5 hours ago

“What a ball ache! Tried to download a ticket took me and two friends about half an hour!! Hopefully the gig is a bit more enjoyable!!!”

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Posted 12 hours ago

Hi There, Thank you for your feedback. There are many different ways in which you can access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 5 hours ago

“Really easy to book”

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Posted 13 hours ago

Hi Sally, Thanks for the review. Glad to hear it was really easy to book. Have a good day! HT Skiddle Customer Support Team

Posted 5 hours ago

“It was not worth £35 for 2 ppl and we were standing for 4 hrs and when asked to let us go upstairs they said it’s gonna be £210 for benches upstairs and small screens overall not worth it it was so cramped and smelly”

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Posted 23 hours ago

Hi Noor , Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 5 hours ago

“skiddle is awesome, Down with ticket master”

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Posted 1 day ago

Hi Luke, Thanks for the review. Glad to hear Skiddle is awesome and you prefer it over Ticketmaster. Have a good day! HT Skiddle Customer Support Team

Posted 5 hours ago

“Very good app”

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Posted 1 day ago

Hi Samantha, Thanks for the feedback. We're glad you find the app very good. Have a great day! HT Skiddle Customer Support

Posted 1 day ago

“Easy to use, never had any problems 👌 10/10”

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Posted 1 day ago

Hi Fiona, Thanks for the feedback. We’re glad you found the app easy to use and that you could book tickets effortlessly. Have a great day! HT Skiddle Customer Support Team

Posted 1 day ago

“I buy majority of my tickets through Skiddke for over 12 months. I have always had an excellent experience with them. Any issues eg cancellations, they were dealt with efficiently.”

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Posted 1 day ago

Hi there, Thanks for the feedback. We’re glad you’ve had an excellent experience with Skiddle for over 12 months and that any issues like cancellations were dealt with efficiently. Have a great day! HT Skiddle Customer Support Team

Posted 1 day ago

“I had a lot of trouble with the Skiddle website with changing my password.”

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Posted 1 day ago

Hi Richard, Thanks for letting us know. Sorry you had trouble changing your password on Skiddle. Could you tell us what happened or any error messages you saw? If you prefer, you can contact our support with details and we’ll look into it. HT Skiddle Customer Support Team

Posted 1 day ago

“Everything was straight forward.”

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Posted 1 day ago

Hi there, Thanks for the feedback. We’re glad everything was straightforward for you. Have a great day! HT Skiddle Customer Support Team

Posted 1 day ago

skiddle is rated 4.4 based on 31,024 reviews