skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,817 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,817 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Hazel Leith

Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

Matt Phelan

286

Anonymous

Anonymous // 01/01/2019

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English

“Over booked tickets wasn’t allowed in to the event”

Helpful Report

Posted 6 minutes ago

“Really easy to use!”

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Posted 17 minutes ago

“Very easy to access and use.”

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Posted 24 minutes ago

“It was just easy to book the ticket within 10 minutes. It was done very efficient.”

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Posted 35 minutes ago

Hi Aminah, Thank you for leaving a review. We are so glad to hear from you and pleased to hear that you found our services easy to use and very efficient. Have a lovely day! HT Skiddle Customer Support Team

Posted 25 minutes ago

“I am disabled and could not attend concerts without the support from these guys nothing is too much trouble xx”

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Posted 49 minutes ago

Hi Lisa, Thank you for leaving a review. We’re glad to hear our team could support you and that nothing was too much trouble. Have a lovely day! HT Skiddle Customer Support Team

Posted 43 minutes ago

“Overall an easy process and really pleased I was able to get the tickets I wanted”

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Posted 1 hour ago

Hi Ruth, Thank you for leaving a review. We’re glad to hear the process was easy and that you were able to get the tickets you wanted. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Very straightforward booking tickets”

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Posted 1 hour ago

Hi Helen, Thank you for leaving a review. We are glad to hear you found it very straightforward. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Very straightforward”

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Posted 1 hour ago

Hi Lynda, Thank you for leaving a review. We are glad to hear you found it very straightforward. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Easy to use”

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Posted 3 hours ago

Hi Tracey, Thank you for leaving a review. We are so glad to hear from you and very glad you found our service easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Great and easy to use”

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Posted 3 hours ago

Hi There, Thank you for leaving a review. We are so glad to hear from you and very pleased to hear that you found our services easy and great to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Very easy process and professional”

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Posted 4 hours ago

Hi There, Thank you for leaving a review. We are so happy to hear from you and pleased you thought our services was very easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Easy to use, lot's of options, and was very quick in bringing up my tickets”

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Posted 6 hours ago

Hi there, Thank you for leaving a review. We are so glad to hear from you and very pleased you found our service easy to use, with lots of options, and quick in bringing up your tickets. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“The country festival Scotland was cancelled twice still not had a refund !!!!”

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Posted 15 hours ago

Hi There , Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 1 hour ago

“Quick and easy plus I like the way I could be put on list if an available ticket comes in as I'm hoping a friend will accompany me. So far I've only managed to buy one ticket.”

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Posted 17 hours ago

Hi Hazel, Thank you for leaving a review. We’re glad to hear you found it quick and easy, and that the list option is useful for you while you’re hoping for a friend to accompany you. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“Very easy to order from, plenty of information regarding the events and tickets easily accessible.”

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Posted 18 hours ago

Hi there, Thank you for leaving a review. We are so glad to hear from you and pleased you found the information about events and tickets easy to access. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“....all smooth”

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Posted 20 hours ago

Hi Mike, Thank you for leaving a review. We are so glad to hear from you and that everything was smooth. Have a lovely day! HT Skiddle Customer Support Team

Posted 1 hour ago

“No hassle, very easy to use”

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Posted 23 hours ago

Hi There, Thank you for leaving a review. We are so glad to hear back from you and we are very pleased with your feedback on our services and how they were easy and no hassle. Have a lovely day! HT Skiddle Customer Support Team

Posted 22 hours ago

“First time of use - easy and straightforward”

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Posted 23 hours ago

Hi , Thank you for leaving a review. We are so glad to hear from you and we are also very pleased with your opinions on our services on how easy and straightforward it was for you. Have a lovely day! HT Skiddle Customer Support Team

Posted 23 hours ago

“You’re charging 17 pound for a car online compared to 5 pound at the door makes no sense”

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Posted 1 day ago

Hi Arron, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HT Skiddle Customer Support Team

Posted 23 hours ago

“Was on website for tickets got them in my basket and pressed pay it threw me out serveral times so gutted understand its busy at time but if i can put them in my basket should mean they are mine to but for couple minutes. Dont get me wrong i have bout of here before been fine jyst frustrating”

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Posted 1 day ago

Hey There, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 day ago

skiddle is rated 4.4 based on 30,817 reviews