skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,322 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,322 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

Helpful Report

Posted 8 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 7 months ago

“Easy on the browser as you can choose your seats better versus the app”

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Posted 5 hours ago

“Good,, but can only book up to 8 tickets which I did, then had to book another 2 tickets as there is 10 in my group.”

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Posted 9 hours ago

“Simple and efficient to use, provides all the relevant information.”

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Posted 9 hours ago

“Details of the concert arrived so i booked using the on-line portal. I have used this before and it works well. On receipt of the ticket purchase I can then either run off the tickets or use the app.”

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Posted 10 hours ago

Hi Anthony, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 10 hours ago

“Great service”

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Posted 11 hours ago

Hi Joanne, Thank you for leaving a review. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 10 hours ago

“Never had any problems Brilliant service”

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Posted 11 hours ago

Hi Jayne, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 10 hours ago

“This time booking a ticket from my phone worked first time but this isn't always the case, sometimes I've had to logon to another device to make the booking.”

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Posted 13 hours ago

Hi Fiona Thank you for leaving a review Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 10 hours ago

“Excellent straight forward and easy”

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Posted 14 hours ago

Hi there, Thank you for leaving a review. I'm glad to hear that you found the process straightforward when purchasing tickets. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 10 hours ago

“Slow, stressful, kept egg timing”

Helpful Report

Posted 16 hours ago

Hi Melanie, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. SA Skiddle Customer Support Team

Posted 10 hours ago

“Very quick and easy AA”

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Posted 1 day ago

Hi Nicola, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 17 hours ago

“Very easy website to navigate for concert tickets.”

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Posted 1 day ago

Hi Caroline, Thank you for leaving a review. I'm glad to hear you found our website easy to navigate to the tickets you wanted to buy. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 17 hours ago

“Very easy to navigate to the tickets I required and super easy to book and pay for them.”

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Posted 1 day ago

Hi Diane, Thank you for leaving a review. I'm glad to hear that you found our website/app easy to navigate to the tickets you wanted to buy. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 17 hours ago

“Easy way to buy tickets to great gigs I love it!”

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Posted 1 day ago

Hi Jade, Thank you for leaving a review. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 day ago

“Very easy to use”

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Posted 1 day ago

Hi Sharon, Thank you for leaving a review. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 day ago

“I cannot download my tickets have followed various links and downloaded Adobe but still cannot print them off. Isn't there an easier way to print off the tickets ?”

Helpful Report

Posted 1 day ago

Hi Kathleen, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. SA Skiddle Customer Support Team

Posted 1 day ago

“Easy to do and download the app for being a first time used”

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Posted 1 day ago

Hi Dawn. Thank you for leaving a review. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 day ago

“Quick and easy”

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Posted 1 day ago

Hi Michael, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 1 day ago

“Purchasing the tickets was relatively straightforward but description on the tickets not the best and I’d probably have more success speaking with the President of USA, than trying to get a response to an issue from customer services.”

Helpful Report

Posted 1 day ago

Hi (first name/ there), Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. SA Skiddle Customer Support Team

Posted 1 day ago

“Purchase of ticket was quick and easy.”

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Posted 1 day ago

Hi Andy, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 1 day ago

“First time using Skiddle & booking gig tickets was easy & straightforward . Now signed up to receive new gig notifications by email ,”

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Posted 1 day ago

Hi Mike, Thank you for leaving a review. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 day ago

skiddle is rated 4.4 based on 29,322 reviews