skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,438 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,438 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Charlie Hall

Matt Phelan

Craig William Kneller

Agnieszka Baczewska

skiddle 5 star review on 19th February 2026

Robb Crow

skiddle 5 star review on 1st February 2026

Nafisat Adeboye

281

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Skiddle are way better , transparent and efficient/secure than Ticket Master”

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Posted 10 months ago

Hi Michael, Thank you for leaving a review. We are pleased to hear you have had an efficient booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 10 months ago

“So easy to use. Tickets ready straight away.”

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Posted 10 minutes ago

“Very happy with skiddle”

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Posted 19 minutes ago

“Simple and quick”

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Posted 40 minutes ago

“Fab night fab.venue would really recommend to go there”

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Posted 1 hour ago

“Very quick and easy”

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Posted 1 hour ago

“False advertising they say Australia vs USA in SoHo but it’s not an option to book tickets.”

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Posted 6 hours ago

“Disabled tickets and carer guides ,information about venues access ability, pricing and seating.”

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Posted 14 hours ago

Hi Eugene, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 4 hours ago

“Easy to use and pay for concerts and events”

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Posted 17 hours ago

Hi Max, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 4 hours ago

“Find it very clumsy to use. I also don't like being charged an extra 80p for rapid scan (whatever that is) when it's all digital anyway and I wasn't given an option not to use it. Nor do it like having to download an app just to buy a ticket. Given the choice I wouldn't use skiddle.”

Helpful Report

Posted 19 hours ago

Hi Hazel, Thank you for your feedback. A delivery/processing fee is applied to cover the cost of delivering your ticket. This may include options such as Royal Mail, eTickets, or RapidScan tickets. Only one delivery fee is charged per order, and it typically ranges from £0.50p to £3.00. This fee supports the systems used to dispatch your order or the technology used for scanning and validating your ticket at the event. It's clearly shown during checkout. While we understand that fees can be frustrating, we aim to keep them as low as possible to ensure we can continue providing top-tier service and secure ticketing solutions. I hope this helps. TA Skiddle Customer Support Team

Posted 4 hours ago

“Great website easy to use specially as I have dyslexia and dyspraxia”

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Posted 20 hours ago

Hi Hugo, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 4 hours ago

“Easy to use”

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Posted 20 hours ago

Hi Lisa, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 4 hours ago

“Easy to access and navigate.”

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Posted 21 hours ago

Hi, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 21 hours ago

“Fast easy!”

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Posted 22 hours ago

Hi Shona, Thank you for leaving a review. I'm glad you found it fast and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 21 hours ago

“•The VIP area was not fit for purpose • It was overcrowded and oversold • It was not accessible for wheelchair users • There were no safe viewing areas for disabled guests • Basic amenities (toilets and drinks) were unavailable • VIP guests were confined without choice • Staff communication was inconsistent and, at times, inappropriate • We left the event due to being told it was cancelled when it was not The use of terms such as "luxury" and "Gold Circle" created expectations that were not remotely met. Absolutely terrible experience 😡 I will be pursuing a refund as this event should have been cancelled !!!”

Helpful Report

Posted 23 hours ago

Hi Damian, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EA Skiddle Customer Support Team

Posted 21 hours ago

“Very straight forward”

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Posted 23 hours ago

Hi , Thank you for leaving a review. I'm glad you found it straight-forward with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 21 hours ago

“Simple and easy to book tickets”

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Posted 1 day ago

Hi , Thank you for leaving a review. I'm glad you found it simple and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 20 hours ago

“Easy to use, easy to choose your required amount of tickets, easy to checkout.”

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Posted 1 day ago

Hi Adam, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 20 hours ago

“Terrible service, no refunds allowed minutes after a wrong purchase”

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Posted 1 day ago

Hi Kadir, Thank you for your feedback. Face-value refunds are only available if the event is cancelled or postponed. This refund policy is set by our event organisers and was agreed to at the time of purchase. Unfortunately, we cannot offer refunds for any other reasons. If your situation does not meet the refund policy criteria, we recommend the following alternatives: - Privately transfer your tickets to a friend, family member, or trusted colleague. - Follow the steps below to transfer or resell your tickets easily. I hope this helps. TA Skiddle Customer Support Team

Posted 4 hours ago

“It was so easy to buy tickets.”

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Posted 1 day ago

Hi Carol, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 21 hours ago

“Very easy to use ticket's appeared immediately in the wallet of app I downloaded”

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Posted 1 day ago

Hi Karen, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 21 hours ago

skiddle is rated 4.4 based on 30,438 reviews