skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,010 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,010 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

Matt Phelan

Craig William Kneller

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“skiddle is awesome, Down with ticket master”

Helpful Report

Posted 3 minutes ago

“Very good app”

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Posted 2 hours ago

Hi Samantha, Thanks for the feedback. We're glad you find the app very good. Have a great day! HT Skiddle Customer Support

Posted 2 hours ago

“Easy to use, never had any problems 👌 10/10”

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Posted 4 hours ago

Hi Fiona, Thanks for the feedback. We’re glad you found the app easy to use and that you could book tickets effortlessly. Have a great day! HT Skiddle Customer Support Team

Posted 4 hours ago

“I buy majority of my tickets through Skiddke for over 12 months. I have always had an excellent experience with them. Any issues eg cancellations, they were dealt with efficiently.”

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Posted 4 hours ago

Hi there, Thanks for the feedback. We’re glad you’ve had an excellent experience with Skiddle for over 12 months and that any issues like cancellations were dealt with efficiently. Have a great day! HT Skiddle Customer Support Team

Posted 4 hours ago

“I had a lot of trouble with the Skiddle website with changing my password.”

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Posted 5 hours ago

Hi Richard, Thanks for letting us know. Sorry you had trouble changing your password on Skiddle. Could you tell us what happened or any error messages you saw? If you prefer, you can contact our support with details and we’ll look into it. HT Skiddle Customer Support Team

Posted 4 hours ago

“Everything was straight forward.”

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Posted 6 hours ago

Hi there, Thanks for the feedback. We’re glad everything was straightforward for you. Have a great day! HT Skiddle Customer Support Team

Posted 4 hours ago

“Easy to use app no issues clear instructions for an old yin like me”

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Posted 8 hours ago

Hi Edward, Thanks for the feedback. We’re glad you found the app easy to use and that the instructions were clear. Have a great day! HT Skiddle Customer Support Team

Posted 4 hours ago

“Brilliant! Never heard of Skiddle before, but when I searched for MoS Festival 2027 it came up as the ticket vendor. So, in for a penny etc. I downloaded the app and got stuck in. Within a few minutes I'd set up and verified my new account, then bish, bash, bosh I'd only gone and bought my early bird tickets! No fuss or messing, e-tickets are showing in my account ready for next year. Superb 👍🏼”

Helpful Report

Posted 20 hours ago

Hi Matt, Thanks for the feedback. We’re glad you had a smooth start with Skiddle and that you could quickly set up your account and buy your early bird tickets. Have a great day! HT Skiddle Customer Support Team

Posted 4 hours ago

“I had so much fun♥️”

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Posted 22 hours ago

Hi Solange, Thanks for the feedback. We’re glad you had so much fun. Have a great day! HT Skiddle Customer Support Team

Posted 4 hours ago

“No problem great experience tickets provided promptly.”

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Posted 22 hours ago

Hi Delta, Thanks for the feedback. We’re glad you had a great experience and that the tickets were provided promptly. Have a great day! HT Skiddle Customer Support Team

Posted 4 hours ago

“Kids allowed?”

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Posted 23 hours ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 4 hours ago

“Easy to use”

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Posted 1 day ago

Hi Peter, Thanks for the feedback. We’re glad you found it easy to use. Have a great day! HT Skiddle Customer Support Team Kind regards, Team skiddle

Posted 3 hours ago

“Easy to navigate! Very user friendly”

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Posted 1 day ago

Hi Mary, Thanks for the feedback. We’re glad you found Skiddle easy to navigate and user-friendly. Have a great day! HT Skiddle Customer Support Team

Posted 3 hours ago

“Basic function didn't work. It couldn't give me my tickets either easily in pdf or on the app. Took multiple goes.”

Helpful Report

Posted 1 day ago

Hi Jonathan, Sorry to hear the basic function didn’t work and that you had trouble getting your tickets in PDF or on the app. Could you share what happened step by step or any error messages you saw? If you’d prefer, you can provide details so our support team can look into it. HT Skiddle Customer Support Team

Posted 3 hours ago

“Easy to navigate the site and plenty of options to obtain/download tickets. I like you have the opportunity to safeguard your tickets in case of cancellation. All.in all a painless process”

Helpful Report

Posted 1 day ago

Hi there, Thanks for the feedback. We’re glad the site is easy to navigate, that there are plenty of ticket options, and that the safeguarding feature gives you peace of mind. All in all a painless process. Have a great Day! HT Skiddle Customer Support Team

Posted 3 hours ago

“Easy peasey lemon squizzes”

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Posted 1 day ago

Hi there, Thanks for the feedback. We’re glad you found it easy. Have a great day! HT Skiddle Customer Support Team

Posted 3 hours ago

“To be really honest, I'm an accessible tickets user, and this year I couldn't get the tickets I required. You had to write an email showing your proof of accessibility (which I did) to receive a password to get the tickets. That was days ago now, and I've not heard a thing. I know this wasn't Skiddles' fault, so I'll change my 2 stars to 5 because the customer service was fantastic when I called.”

Helpful Report

Posted 1 day ago

Hi Michelle, Sorry to hear you’ve not heard back after sending proof of accessibility. Could you share when you sent the email and any references or details you received? if you prefer, you can provide details here, and we’ll pass them along to the team to look into. Warm regards, HT Skiddle Customer Support Team

Posted 3 hours ago

“Made me change password unnecessarily, requires you to print out the ticket to for access even after you’ve paid for a ticket online.”

Helpful Report

Posted 1 day ago

Hi there, Thanks for letting us know. Sorry you had to change your password unnecessarily and that ticket printing is required after online payment. Could you share what happened step by step or any error messages you saw? If you prefer, you can contact our support with details and we’ll look into it. HT Skiddle Customer Support Team

Posted 3 hours ago

“I’ve written poor because we went to the Venue at 7.30 pm got told to walk all the way up the road where people were being let in at the VIP gate at 8pm and we were told as a general admission ticket holder to walk all the way back down to the other entrance and the gate was closed anyway. There were so many people with tickets that were turned away because they didn’t get there at 6.00 and told should have read the small print. What an absolute rip off. And I felt sorry for the staff who had to keep telling everyone they couldn’t come in Just wanted your money once you were through the entrance.”

Helpful Report

Posted 1 day ago

Hi lorraine, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 3 hours ago

“Confusing”

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Posted 1 day ago

Hi Alison, Sorry to hear you found it confusing. Could you share a bit more detail about what was unclear or what happened so we can help clarify? HT Skiddle Customer Support Team

Posted 3 hours ago

skiddle is rated 4.4 based on 31,010 reviews