Name: skiddle
Rating: 4.40

“Cumbersome and not user friendly especially if you want to print your tickets.”

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Posted 16 hours ago

“Quite difficult to access titckets, lots of logging in and waiting for etickets.”

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Posted 3 days ago

“Wanky. Have to use the App. No other option.”

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Posted 4 days ago

“Nothing bad happened, just the user experience could be much better. The website is very dated and I couldn't donwload the ticket to apple wallet, it just didn't work.”

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Posted 4 days ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 23 hours ago

“im getting used to it now can difficult to navigate but this has improved re ently”

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Posted 4 days ago

Hey Barbara, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 23 hours ago

“Fuddle muddle”

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Posted 4 days ago

Hi Ian, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 23 hours ago

“I thought everything was great about this day festival and would recommend it except the food waiting time was not good. Between 5.30-6 pm it was 30 mins waiting time in the queue before even being served to take your order and then another 5-10 mins for your food. Please improve this for 2026. It wasn’t one single food place they all had long queues. Also chaos leaving the car park. No orderly queue. So cars pushing past you on both sides pushing in ahead of you and we had been waiting 30 mins longer yet so many cars pushed passed us and then grid locked. This could and should also be improved. For 2026 Love to see CHIC and Sister sledge was the best in 2025. Would give 5 stars if food was quicker and leaving the car park was more organised. Could there be more exits?”

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Posted 5 days ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 22 hours ago

“I want return but not yet”

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Posted 6 days ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 23 hours ago

“Unfortunately, this event was not as advertised on the leaflet, one music stand, and a lot of fairground rides which had to be paid for anyway. A little bit underwhelming.”

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Posted 6 days ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 day ago

“All good but not sure how to save it to wallet!”

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Posted 6 days ago

Hi Andrea Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY How to Download Your Ticket(s) to Apple Wallet: https://help.skiddle.com/en/articles/5741891-how-to-download-your-ticket-s-to-apple-wallet You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 23 hours ago

“I found it difficult to use and could not find where the ticket was to be procured.”

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Posted 1 week ago

Hi There, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 1 week ago

“I found it hard to negotiate and to download paper tickets. As an elderly person I like the reassurance of having a paper document.”

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Posted 1 week ago

Hi Margaret, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. MK Skiddle Customer Support Team

Posted 1 week ago

“I found it difficult to purchasing the tickets I.hsd to go on my bank mobile app for permisfion I eventually paid ny debit card. On purchasing tickets I had 3 options how to retrieve then all wnt to adverts or to get your app. Not impressed.”

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Posted 1 week ago

Hey Ann, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 1 week ago

“Found the experience very frustrating. All I wanted was to order tickets to the Chorley Flower Show, not to answer multiple questions and donate to charities or take up insurance options. My initial attempt at payment was not accepted (no, my time had not expired) and had to go through the procedure again. I did apply to the Harrogate Flower Show online and it was so easy and straight forward.”

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Posted 1 week ago

Hey Ian, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 1 week ago

“I found accessing my tickets quite complex but checking out was straightforward .”

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Posted 1 week ago

Hi there , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 week ago

“Site difficult to navigate once tickets purchased.”

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Posted 1 week ago

Hi Cara, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. If you ever have any trouble with our site please get in contact with us via our customer care email. custcare@skiddle.com OP Skiddle

Posted 1 week ago

“Booking was fairly simple but the excessive fees are quite ridiculous”

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Posted 2 weeks ago

Booking Fee: Hi, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. OP Skiddle

Posted 1 week ago

“Wasn’t able to connect to PayPal properly to use that to pay.”

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Posted 2 weeks ago

Hi Liz, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 2 weeks ago

“It took three attempts before I managed to buy the tickets as I was "timed out" twice. It meant starting again from scratch.”

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Posted 2 weeks ago

Hi There, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 2 weeks ago

“Used skiddle a few times without problems and have an account.This time for some reason it wouldn't allow me to log into my account.Eventually got my tickets by checking out as a guest.”

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Posted 2 weeks ago

Hey Geraint, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, MK Skiddle Customer Support Team

Posted 2 weeks ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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