skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,428 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,428 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

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English

“First time I’ve used it since Stone Valley, the Flawless process gives you the confidence you need when spending your money 👍”

Helpful Report

Posted 1 month ago

Hi Colin, Thank you for leaving a review. I'm glad you found our processes flawless at Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Was sold tickets to an event but upon arrival we were informed the tickets were fake what a joke completely ruined valentines day for us”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 1 month ago

“Getting app to work, was impossible”

Helpful Report

Posted 1 month ago

Hey Sami, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 1 month ago

“Order very smoothly”

Helpful Report

Posted 1 month ago

Hi Hiroki, Thank you for leaving a review. I'm glad you were able to order smoothly with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Took ages Kept going round in circles”

Helpful Report

Posted 1 month ago

Hey Juliet, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 1 month ago

“Very easy to do”

Helpful Report

Posted 1 month ago

Hi Tracy, Thank you for leaving a review. I'm glad you found it very easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Very easy to set up and easy too book tickets.”

Helpful Report

Posted 1 month ago

Hi Helen, Thank you for leaving a review. I'm glad you found it easy to book with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Easy to book, but would have preferred to have my tickets visible in my email without having to download them via pdf (using Adobe)”

Helpful Report

Posted 1 month ago

Hi Patricia, Thank you for leaving a review. I'm glad you found it easy with Skiddle! I apologise you might've found the ticket part difficult, but you can always download them in the app or add them to your wallet, rather than downloading as a PDF. EA Skiddle Customer Support Team

Posted 1 month ago

“easy process to obtain tickets”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. I'm glad you found it easy to get tickets with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“I use Skiddle regularly and never have a problem. By far the best ticket selling platform.”

Helpful Report

Posted 1 month ago

Hi Clive, Thank you for leaving a review. I'm glad you always find it easy to book with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Easy to use,no problems getting tickeys booked.”

Helpful Report

Posted 1 month ago

Hi Derek, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Very good,no problems”

Helpful Report

Posted 1 month ago

Hi Arthur, Thank you for leaving a review. I'm glad you found it easy and don't experience problems with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Not used site for a while but it was easy and quick to use and get the tickets I wanted.”

Helpful Report

Posted 1 month ago

Hi Julie, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Love this app simplistic and easy to use tickets sent to my wallet for safekeeping easy to pay overall i would highly recommend this app”

Helpful Report

Posted 1 month ago

Hi Caroline, Thank you for leaving a review. I'm glad you found it simple and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Paying for refund protection and not being able to get a refund without gp proof is diabolical. Lost £110 because I’m not feeling well but can’t get to doctors until Monday”

Helpful Report

Posted 1 month ago

Hi Jade, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 1 month ago

“Very simple process and good clear instructions and follow up confirmation email”

Helpful Report

Posted 1 month ago

Hi John, Thank you for leaving a review. I'm glad you found the instructions clear and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Super easy to book. Good communication about pre sale etc.”

Helpful Report

Posted 1 month ago

Hi Vicky, Thank you for leaving a review. I'm glad you found it easy to book with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“Smooth process.”

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Posted 1 month ago

Hi Elaine, Thank you for leaving a review. I'm glad you found it a smooth process with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

“When a venue is postponing the performance, how you meant to get a refund as it is not on the app should be made a lot easier”

Helpful Report

Posted 1 month ago

Hi Shawn, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 1 month ago

“Whole booking process was quick, straightforward and easy to do. Most impressed.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. I'm glad you found it straight forward and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 29,428 reviews