skiddle Reviews

Name: skiddle
Rating: 4.42

4.4 Rating 17,545 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,545 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great app easy to use and buy great gig tickets well pleased.”

Helpful Report

Posted 16 hours ago

Hi David, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found booking tickets easy! Have a lovely day! MK Skiddle Customer Support Team

Posted 12 hours ago

“very simple and easy to use”

Helpful Report

Posted 1 day ago

Hi There, Thank you for leaving a review. We are glad you found our platform easy and simple to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

“I was happy how everything went, my only problem was the amount of time before it disconnects you, I realise this is probably my fault but if you are not use to paying things online you need more time ,it took me three attempts to finally purchase tickets , luckily I had my son close by to help.”

Helpful Report

Posted 2 days ago

Hi there, Thank you for leaving a review. This is a set time limit so that purchasing tickets is fair for all customers, and so tickets can be released if checkout is incomplete. We recommend creating a Skiddle account before purchasing, so that your details are saved and you don't exceed the time limit. Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

“A relatively simple process”

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Posted 2 days ago

Hi Laura, Thank you for leaving a review. We are glad you are happy with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

“Quick and easy”

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Posted 2 days ago

Hi Brian, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you found our platform easy to use! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 day ago

“Concise and efficient”

Helpful Report

Posted 3 days ago

Hi Mark, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you are happy with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 days ago

“Very easy to purchase and pay”

Helpful Report

Posted 4 days ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you are happy with our platform. Have a lovely day! MK Skiddle Customer Support Team

Posted 3 days ago

“Good. Easy to navigate”

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Posted 4 days ago

Hi E Patter, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had an easy experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 days ago

“Easy once I got my head around it!”

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Posted 1 week ago

Hi Rita, Thank you for leaving a review. I'm glad you could get to grips with Skiddle! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Managed to order my tickets easily and quickly, only downside was i tried to continue via facebook but it wouldn't work so had to continue as a guest but it was straight forward and i received my tickets via the app straight away.”

Helpful Report

Posted 1 week ago

Hi Leanne, Thank you for leaving a review. I'm glad you got your tickets, Facebook login doesn't work anymore, unfortunately, so would be worth making a new account! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Quite easy process”

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Posted 1 week ago

Hi Sam, Thank you for leaving a review. I'm glad it was easy enough for you! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“For someone who is not a technology genius I found it fairly straightforward”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Skiddle is for everyone! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Very straightforward booking process. Great to have group/ family option but sadly no option to book single child ticket so had to book adult ticket. Otherwise all good”

Helpful Report

Posted 1 week ago

Hi Sharon, Thank you for leaving a review. I'm glad the booking process was easy, tickets are listed by promoters as we are a self-service website so we unfortunately couldn't have changed that on our end. Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Easy to navigate”

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Posted 1 week ago

Hi Michael, Thank you for leaving a review. I'm glad you found Skiddle easy to navigate! Have a lovely day! JM Skiddle Customer Support Team

Posted 1 week ago

“Really quick n easy”

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Posted 1 week ago

Hi Joshua, Thank you for leaving a review. We'reglad you love our fast checkout. Have a lovely day! LB Skiddle Customer Support Team

Posted 1 week ago

“Very easy to buy tickets for festival and parking only downside is the actual line up of acts is a bit unclear”

Helpful Report

Posted 2 weeks ago

Hi Paul, Thank you for leaving a review. As Skiddle is solely the ticketing platform for event organisers to list their events, we only have the line up information the organiser provide. If you keep an eye on the event organisers social media, that will provide up to date line up information. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 1 week ago

“Easy to use. My only feedback would be that it is annoying that you have to download the app to get the tickets. It would be much better if they could jsut be emailed.”

Helpful Report

Posted 2 weeks ago

Hi Denise, Thank you for your feedback Did you know that you don't need to use the Skiddle app to access your tickets? You can get tickets as a printable PDF instead! Please see the below article on how to do this! https://help.skiddle.com/en/articles/5741869-how-to-download-the-pdf-version-of-your-ticket-s Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 2 weeks ago

“Quite hard to get tickets as I had to download an app. Thank goodness I had some young people with me to show me. If you could send tickets without app that would be great.”

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Posted 2 weeks ago

Hi there, Thank you for leaving a review. Did you know that you don't need the Skiddle app to access your ticket? Here is a handy video explaining how to access your tickets as PDFs! https://bit.ly/DownloadPDFTicket Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 2 weeks ago

“The only issue I have is that I wish I could be charged for my purchase in other denominations besides Euros. The conversion rate Euros to USD is extremely high.”

Helpful Report

Posted 2 weeks ago

Hi Andrea, Thank you for your feedback, Unfortunately, the currency we ask for at checkout is out of our hands. This is due to how the event organiser chooses what currency they accept for their events. Have a great time at the event 🎉 AH Skiddle Customer Support Team

Posted 2 weeks ago

“It was pretty easy to do like the set up and everything and was not stressful”

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Posted 2 weeks ago

Hi James, Thank you for leaving a review. We are glad to hear you found our booking process easy to use and not stressful. We hope to see you booking through Skiddle again. Have a lovely day! IJ Skiddle Customer Support Team

Posted 2 weeks ago

skiddle is rated 4.4 based on 17,545 reviews