skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,180 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,180 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Matt Phelan

Craig William Kneller

280

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Was buying tickets for two events. Didn't see a continue shopping option when the first ticket was in my basket. So had to go through the process twice. Other than that it was easy.”

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Posted 5 hours ago

“Easy peasy ...”

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Posted 8 hours ago

“It all seems fine.”

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Posted 3 days ago

Hi James, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 2 days ago

“Convenient site for booking gigs but a little clunky for a silver surfer to navigate.”

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Posted 6 days ago

Hi Phillip, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 5 days ago

“Very easy to use and little stress in ordering. Was in a queue for barely any time and got the tickets without any issues. Have been using Skiddle for years and have never had anything bad to say about them.”

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Posted 1 week ago

Hi , Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 week ago

“Skiddle deliver excellant service”

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Posted 1 week ago

Hi Caroline, Thank you for leaving a review. I'm glad you found it excellent with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 week ago

“I have found the service to be quite reliable And have never encountered any problems so I would recommend it to others”

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Posted 1 week ago

Hi Darren, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 1 week ago

“Fairly straightforward, it didn't recognise that I'd been on before: so when I tried to register I went through the whole form before it said the email had been used before. That was a bit annoying”

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Posted 1 week ago

Hey Andy, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 1 week ago

“Simple and easy”

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Posted 1 week ago

Hi Francis, Thank you for leaving a review. It is great to hear that you are finding Skiddle easy to use! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 week ago

“Easy to purchase”

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Posted 1 week ago

Hi Maureen, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 week ago

“Easy to use.”

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Posted 1 week ago

Hi Nick, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 week ago

“Always been ok”

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Posted 2 weeks ago

Hi Sarah, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 weeks ago

“I am not too good at ordering on line . I tend to think I have done the whole thing but then I go back through the order and do it just in case it didn't go through the first time but that's just me.”

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Posted 2 weeks ago

Hi Lynda, Thank you for leaving a review. I'm glad you found it easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 weeks ago

“Quick.and easy purchase of festival ticket . 🙂”

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Posted 3 weeks ago

Hi Kim, Thank you for leaving a review. I'm glad you found it quick and easy with Skiddle! Have a lovely day! EA Skiddle Customer Support Team

Posted 2 weeks ago

“No problem booking my tickets and very straight forward. Just in to my email when it’s time for the gig”

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Posted 3 weeks ago

Hi James, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 weeks ago

“It was easy enough to book but there is not enough information about what each ticket entitles you too, which makes it difficult to decide what ticket to get. More info would be very helpful.”

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Posted 3 weeks ago

Hey Chantal, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 3 weeks ago

“it could be made slightly easier by allowing the ticket to be avilable at the time.”

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Posted 3 weeks ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 3 weeks ago

“Found it easy to use to order and pay for my ticket online”

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Posted 3 weeks ago

Hi Majorie, Thank you for leaving a review. We are glad you had an easy experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 3 weeks ago

“Thought it was naughty that tickets went in sale at exactly 10am, immediately the first batch of tickets were 'sold out' so had no choice but to buy the second release of tickets at a higher price, some later however the first release of tickets were up for sale at a cheaper price.”

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Posted 4 weeks ago

Hi Andrew, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. TA Skiddle Customer Support Team

Posted 3 weeks ago

“Nice and easy transaction. Would have got 5 stars if I was able to buy the amount of tickets I needed in one transaction (limited to 8), I needed 13.”

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Posted 1 month ago

Hi Ian, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Please be aware that the event organiser decides how many tickets can be purchased at one time, as they are the ones who promote their event through Skiddle. Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 30,180 reviews