skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 25,400 Reviews

90 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 25,400 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mohammed Fazli

Janine Clark

Christine Bowman

264

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to sort out”

Helpful Report

Posted 12 hours ago

“Quite easy to do and get the tickets I wanted. Easy to pay with PayPal.”

Helpful Report

Posted 14 hours ago

“All fine and efficient. But for some reason on my PC I had to minimize the screen to see the Buy/Confirm buttons etc.”

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Posted 21 hours ago

“Easy to register and access”

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Posted 1 day ago

“I found the booking site Afternoon tea and flower show tickets difficult to differentiate”

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Posted 2 days ago

“It was great fun, only you guys need to installl lockers, there is nowhere to leave your valuables Thank you for a great experience otherwise. Katrin & friends”

Helpful Report

Posted 4 days ago

Hi Katrin, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 22 hours ago

“Easy to use website”

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Posted 4 days ago

Hi Nicolas, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 days ago

“Went well for first time user although first ticket payment did not go through for some reason second time worked ok”

Helpful Report

Posted 5 days ago

Hey Gary, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 4 days ago

“It was easy”

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Posted 5 days ago

Hi Leyla , Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 days ago

“Very easy booking tickets just found it a bit difficult at first how to retrieve tickets as never used before”

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Posted 6 days ago

Hi Dee, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 4 days ago

“Once the app is downloaded it was easy to follow”

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Posted 6 days ago

Hey There, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, AB Skiddle Customer Support Team

Posted 4 days ago

“Quite straightforward”

Helpful Report

Posted 1 week ago

Hi Jessica, Thank you for leaving a review. We are pleased to hear you have had an easy booking experience with us! Have a lovely day! AB Skiddle Customer Support Team

Posted 1 week ago

“Easy to use, would be more useful if it had all event info in the ticket section, after you’ve purchased as I struggled to find the age restrictions for my concert”

Helpful Report

Posted 1 week ago

Hi There, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. AB Skiddle Customer Support Team

Posted 1 week ago

“I like the app and it gives events local to you - which is great. However I find the level of personal information they require, to open the app and book the tickets is intrusive.”

Helpful Report

Posted 1 week ago

Hi , Thank you for leaving a review. We are glad you had a positive experience with Skiddle! We only ask for these details if you're buying tickets. We mainly ask for your address so we can verify the card details used to place the order, dispatch physical ticket stock (for the events that do have this) and deter fraudulent orders. From time to time, we may use the address provided to recommend nearby events, regional newsletters (delivered via email) and to personalise your Skiddle content based on your location so you do not receive irrelevant content. As we mostly sell over 18s products, we do need to verify age. We do also use the info internally for demographics. As for your mobile number, we will only use this to send you SMS confirmations and get in touch with you if there are any updates to your order or event. Don’t worry though, your details are protected by our Privacy Policy so we won't sell your details to any third parties. Have a lovely day! MK Skiddle Customer Support Team

Posted 1 week ago

“Not easy for frist timer”

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Posted 1 week ago

Hi Clive, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a lovely day! OP Skiddle Customer Support Team

Posted 1 week ago

“I’m not very experienced with technology so I did find it difficult. I had discounts for more tickets but the option never came on screen so I missed out”

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Posted 1 week ago

Hi, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Thank you for sharing your experience on Skiddle and we will be sure to look at ways to make this easier for the future. Have a lovely day! OP Skiddle Customer Support Team

Posted 1 week ago

“Decent transaction”

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Posted 1 week ago

Hi Michael, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 week ago

“Very easy to use, helpful app to keep track of different artists and when they are performing.”

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Posted 1 week ago

Hi, Thank you for leaving a review. We at skiddle are so happy to hear you are happy with our facilities. Have a lovely day! OP Skiddle Customer Support Team

Posted 1 week ago

“Easy to book even a last minute car park ticket although price went up -bit cheeky tbh”

Helpful Report

Posted 1 week ago

Hi Rebecca, Thank you for leaving a review. We are glad you had a positive experience with Skiddle! Have a lovely day! MK Skiddle Customer Support Team

Posted 1 week ago

“Was easy and quick to buy tickets.”

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Posted 1 week ago

Hi, Thank you for leaving a review. We are so glad you found Skiddle easy to use. Have a lovely day! OP Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 25,400 reviews