Name: skiddle
Rating: 4.40

“Tickets were sold for a high price on the platform and for a half price at the door”

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Posted 8 hours ago

“The worst app ever”

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Posted 1 day ago

“I bought a ticket for in it together but i just had a family emergency and it said i cannot refund so i lost £44 so please skiddle can you refund me”

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Posted 1 day ago

“Can’t fault the bands tonight (23/5/26)but the total lack of understanding on the part of the organisers who should know better was appalling. Over an hours wait to get to the bar so missed a lot of the support acts. They may have apologised during the show but they should know better. Spoilt the night really. Very amateurish on their part. Driven by greed. Too many tickets sold, well above what they were capable of accommodating. The organisers need to do better and most certainly should apologise”

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Posted 1 day ago

“It was awful. There were sniffer dogs but no ID checks - and half the crowd were no more than 16 years old. The bars served spirits IN CANS - and looked like the kind of set ups you find at your local fair. The Glitterbox room was empty and souless and the rest of the spaces were rammed and pushy & shovy and full of horrifically dressed children. The sound system was awful and nobody seemed to notice or cared how bad it was. It was the very worst of the Home Counties and none of the London vibe we were expecting. We left after an hour. I’d rather have haemorrhoids lanced with no anaesthetic than darken those doors again.”

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Posted 2 days ago

“Fuming spent £276 7 tickets see 1 man fin Taylor he wasn't there ... Legitimately advertised till last minute... No change schedule I feel completely robbed... Absolute clowns to not refund me money!!!! Don't waste Ur money company a complete joke... Not in good way thieving bastards”

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Posted 2 days ago

Hi Richard, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EA Skiddle Customer Support Team

Posted 2 days ago

“The ticket cost was taken twice from my account.Cannot get in touch with the company.”

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Posted 3 days ago

Hi Adrian, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, EA Skiddle Customer Support Team

Posted 2 days ago

“Usually, when I order tickets on line, I can quickly download an e-ticket. Not so with Skiddle. Some of us are less computer savvy than others. I didn't expect to have to download the app, and did not find it straightforward to access the tickets.”

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Posted 4 days ago

Hi , Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY

Posted 2 days ago

“Tried to order tickets to fantazia early bird, sysytem was down and not letting mne order. Got a text meaage to say all up and running now, weny back on and they had all sold out.”

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Posted 5 days ago

Hey , Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 2 days ago

“Purchased standard tickets that were full price, from the same page as a current offer with 50% discount was on...Why show 2 offers when clearly the discounted offer is the best deal. Waited a long long long time for customer service call.”

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Posted 5 days ago

Hey , Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 2 days ago

“Awful experience, tickets where on sale before 11am, tgen when i did manage to get 2 and go to pay they disappeared from my basket”

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Posted 5 days ago

Hey , Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 2 days ago

“They don’t reply to queries.”

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Posted 5 days ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, EA Skiddle Customer Support Team

Posted 2 days ago

“Glitch on the website meant i lost my early bird tickets”

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Posted 1 week ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, TA Skiddle Customer Support Team

Posted 6 days ago

“Wouldn’t let me use my bank card kept saying payment failed but I had money in my bank.”

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Posted 1 week ago

Hi Millie, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. TA Skiddle Customer Support Team

Posted 6 days ago

“A no show , rubbish”

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Posted 1 week ago

Hi Brendan, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. TA Skiddle Customer Support Team

Posted 6 days ago

“Always there are difficulties with finding ordered tickets in the app”

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Posted 1 week ago

Hi Kateryna, Thank you for your feedback. To quickly locate your ticket order, use our Order Finder Tool available at: www.skiddle.com/orders/orderfinder.php To successfully retrieve your order, please enter all of the following information exactly as it was used at checkout: - Surname (last name of the person who placed the order) - Last 4 digits of the payment card used to make the purchase - Phone number provided at the time of booking - Total order amount (e.g. £28.50) Make sure all the details match exactly with what was entered when the order was placed. I hope this helps. TA Skiddle Customer Support Team

Posted 6 days ago

“Not Happy with their customer service. Was very disappointed when I couldn’t attend an event on Saturday. Paid for ticket protection thinking it was beneficial. Listed for resell. No communication from them and they seem to be very arrogant about how they go about their business. Will be using DICE next time.”

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Posted 1 week ago

Hey), Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, EA

Posted 1 week ago

“Glitches, PayPal took my money but no ticket. Then money was refunded. This happened 3 times, I gave up in the end.”

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Posted 1 week ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, TA Skiddle Customer Support Team

Posted 1 week ago

“Impossible to navigate”

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Posted 1 week ago

Hey Mark, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, TA Skiddle Customer Support Team

Posted 1 week ago

“Skiddle is rubbish. My son bought 2 tickets for me but I cannot access them.”

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Posted 2 weeks ago

Hi Terence, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY

Posted 2 weeks ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

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