skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,998 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 28th December 2025

Itajaci DE ROUESE

Gerry Byrne

skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

Anonymous

skiddle 5 star review on 9th August 2025

Kerrijo Looker

Deborah Marshall

272

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Hi I put 2 simply as I emailed about accessibility. I know the Christmas and new year holiday but I've still had no reply! Still need help.parking where .is the 3 hrs parking for blue badge holders as well. Can I bring chairs along with my powered wheel chair. Can I bring water to take medication.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for leaving a review. I cannot see that you have emailed us. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 21 hours ago

“It kept timing out and had dark grey boxes over the credit card info so I had to keep retrying”

Helpful Report

Posted 6 days ago

Hi Esther, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 6 days ago

“Have to download app to get tickets”

Helpful Report

Posted 6 days ago

Hi Shaun, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 6 days ago

“Not worth the ticket I ended up going somewhere else better”

Helpful Report

Posted 1 week ago

Hi Sherine, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 week ago

“Had real issues trying to buy tickets. Paid with paypal but confirmation wasnt sent .eventually payment timed out after a couple of days . I tried so many times and the situation kept happening. I eventually set up skiddle account and then the transaction went through easily.”

Helpful Report

Posted 1 week ago

Hi Lynne, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“We will never go to this again after what was a shambles of a show as we couldn't see anything and the act was nothing like k-pop.. we left 20 mins in to the show as my child was very stressed due not getting a glimpse of the performance . The adults was pushing there wat to the front of the stage with children on there shoulders so all the smaller kids at the back couldn't see...absolutely should've got a refund as we was only there 20 minutes..very disappointed and felt so bad for our child who was looking forward to it for weeks but was very upset and left very 😞 and just wanted to go home”

Helpful Report

Posted 1 week ago

Hi Debra, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 week ago

“Went on the website purchased a ticket all well and good but then said I have to download an app to get my actual ticket. I tried doing it but with no success I’m stuck there what do I do?”

Helpful Report

Posted 1 week ago

Hi Lisa, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Would not let me order 3 tickets on a table of 4, so ended up ordering a 4th and will see if I can find a friend to come with us.”

Helpful Report

Posted 3 weeks ago

Hi there, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 3 weeks ago

“Too complicated”

Helpful Report

Posted 4 weeks ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 4 weeks ago

“Easy enough to use but doesn’t answer any questions I had. Chat bot was we’ll a chocolate tea pot was more useful then that. Q&A doesn’t answer anything to do with blue light… Email well it says pretty much dont use it and the same with the phone line.”

Helpful Report

Posted 1 month ago

Hi Rebecca, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Very confusing when booking tickets as 3 different times for entry came up making all of us confused what time we should get there,and if we would be allowed in later or lose our tickets 🤦‍♂️”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Does not take AMEX Populated fields were cleared when I scrolled down so I had to re-enter information Too many steps just to download the tickets onto your phone Tickets under same booking are separate PDFs/QR codes rather than just one PDF/QR code per booking so all have to be downloaded and saved separately”

Helpful Report

Posted 1 month ago

Hi there, Thanks for your feedback. I’m sorry that we do not accept Amex for payment. Regarding the fields which were filled in and had cleared, if this issue happens again, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). Regarding downloading separate PDFs per ticket, this can allow tickets within the booking to be divided and shared, ensuring each person can hold their own ticket and enter the event individually. I hope this helps clarify. HW Skiddle Customer Support Team

Posted 1 month ago

“Booked tickets no problem, sent several messages to custcare with no reply regards carer goes free and access ♿ ?”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your review. After receiving your feedback, I’m glad we were able to help resolve this query for you. We’d love to know how you feel about Skiddle since posting this review. Could I ask that you spare a few minutes to update your review? Thank you in advance! HW Skiddle Customer Support Team

Posted 1 month ago

“I have paid £67.57 for 3 tickets ..posh loos and bar..its not clear whether i have to buy 3 entrance tickets as well and there is no contact number”

Helpful Report

Posted 1 month ago

Hi Isobel, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Why are skiddle more expensive than other ticket sites.”

Helpful Report

Posted 1 month ago

Hi Elizabeth, Thank you for leaving a review. Skiddle is a self-service platform where event organisers are responsible for setting their own ticket prices. Ticket pricing structures are determined solely by the event organisers. Skiddle does not control or influence ticket prices. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“More expensive then onsite tickets”

Helpful Report

Posted 1 month ago

Hi Saqib, Thank you for leaving a review. Skiddle is a self-service platform where event organisers are responsible for setting their own ticket prices. Ticket pricing structures are determined solely by the event organisers. Skiddle does not control or influence ticket prices. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Absolutely ridiculous amount of money grabbing.”

Helpful Report

Posted 1 month ago

Hi Lenny, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Joined the pre-sale queue for Fatboy Slim on Brighton Beach July 18th (he's playing the 17th and 19th too) and there was around 10k ahead of me. It advised wait times and that this time and person count data would be updated at set time intervals. Not only did those intervals change but there was no warning this waiting was in vain as just I was about to be allowed to buy it sold out ! Now I know you can't predict how many tickets are bought per customer and the site did of course then say hey ! Don't worry ! Why not try another date ? Fine, looks for the button or banner. Nothing. Search the site, no record of these gigs. No indication whatsoever of how I navigate to queue for another date. So I went in to my email account, found the invitation for pre-sale the selected the 19th. Bingo I'm in ! And I got my tickets. But come on, why make it so hard ????? Just give us a button or write the instructions on how we do it ourselves in words. Make it easy for a customer to give you money, we shouldn't have to guess.”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Really hard to access tickets - required me to download an app or a PDF. Just attach it to the email, will make it so much easier and more people will use it.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 1 month ago

“Option to buy 6 for 5 tickets option was there but charged for 6 tickets at checkout and no option to rectify this!”

Helpful Report

Posted 2 months ago

skiddle is rated 4.4 based on 27,998 reviews