skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,898 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and convenient to book, don't agree with the additional scanning fee.”

Helpful Report

Posted 11 months ago

Hi Arlene, Thank you for leaving a review. I'm glad you found Skiddle convenient and easy to use. In addition to the booking fee, a delivery/processing fee is applied to cover the cost of delivering your ticket. This may include options such as Royal Mail, eTickets, or RapidScan tickets. Only one delivery fee is charged per order, and it typically ranges from 50p to £1.50. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Pretty good so far 👌”

Helpful Report

Posted 11 months ago

Hi Dave, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear that you have had a positive experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Utterly flawless. Quick, clear, easy.”

Helpful Report

Posted 11 months ago

Hi Rachel, Thank you for leaving a review. I'm happy to hear you found Skiddle quick and easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy to book and navigate”

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Posted 11 months ago

Hi Nicky, Thank you for leaving a review. I'm happy to hear you found you found Skiddle very easy to book and navigate. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Quick and efficient”

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Posted 11 months ago

Hi there, Thank you for leaving a review. I'm glad to hear you found Skiddle quick and efficient to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Never had any problems with skiddle, even when I deleted my ticket, it was still on the system so I could get in.”

Helpful Report

Posted 11 months ago

Hi Mark, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad to hear you haven't had any problems with Skiddle and had a positive experience. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Paid for an event a week before. 3 days before it has had its date moved forward by 6 months. Tickets have been transferred. Can get a refund but lose the booking fee. Usual approach of these companies wanting something for nothing. Customers lose out through no fault of their own. Just buy on the door.”

Helpful Report

Posted 11 months ago

Hi Robin, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. BP Skiddle Customer Support Team

Posted 11 months ago

“Easy to use and email confirmation received straight away”

Helpful Report

Posted 11 months ago

Hi Moira, Thank you for leaving a review. I'm glad that you found Skiddle easy to use. Have a lovely evening! BP Skiddle Customer Support Team

Posted 11 months ago

“Easy peasy”

Helpful Report

Posted 11 months ago

Hi there, Thank you for leaving a review. I'm glad that you found Skiddle easy to use. Have a lovely evening! BP Skiddle Customer Support Team

Posted 11 months ago

“Easy and quick to use”

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Posted 11 months ago

Hi June, Thank you for leaving a review. I'm glad that you found Skiddle easy to use. Have a lovely evening! BP Skiddle Customer Support Team

Posted 11 months ago

“Efficient. But many steps to get the ticket without the app”

Helpful Report

Posted 11 months ago

Hi Sharon, Thank you for leaving a review. I'm glad that you had a positive experience with Skiddle. Have a lovely evening! BP Skiddle Customer Support Team

Posted 11 months ago

“Great fast & easy”

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Posted 11 months ago

Hi Kerrie, Thank you for leaving a review. I'm glad to hear you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Easy access as I have the skiddle app . Even easier to navigate”

Helpful Report

Posted 11 months ago

Hi Mark, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear that you had a easy experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Only problem being I can't get a refund. The link says, no re sale or refund?!”

Helpful Report

Posted 11 months ago

Hi Lisa, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and explain our refund policy. I look forward to hearing from you, BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy to order, great that adding any other tickets for same event they are added to original electronic tickets.”

Helpful Report

Posted 11 months ago

Hi Gerry, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad to hear that you found using Skiddle easy. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“I eventually gave up ordering tickets having given authorisation twice by my bank to confirm order. Your company advised me to use a different payment card. In addition why do you require information about gender & dates of birth when simply wanting to purchase tickets for an event?”

Helpful Report

Posted 11 months ago

Hi Ted Thank you for leaving a review. We only ask for these details if you're buying tickets. We mainly ask for your address so we can verify the card details used to place the order, dispatch physical ticket stock (for the events that do have this) and deter fraudulent orders. From time to time, we may use the address provided to recommend nearby events, regional newsletters (delivered via email) and to personalise your Skiddle content based on your location so you do not receive irrelevant content. As we mostly sell over 18s products, we do need to verify age. We do also use the info internally for demographics. As for your mobile number, we will only use this to send you SMS confirmations and get in touch with you if there are any updates to your order or event. Don’t worry though, your details are protected by our Privacy Policy so we won't sell your details to any third parties. BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy to use A pleasure”

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Posted 11 months ago

Hi Paul, Thank you for leaving a review. We are glad to hear you had a good experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Easy & straight forward & safe!! 👌”

Helpful Report

Posted 11 months ago

Hi there Thank you for leaving a review. I'm happy to hear you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Added cost, these were un expected! Constantly asking to contribute to other charities! Not welcomed when only purchasing gig tickets!”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. In addition to the booking fee, a delivery/processing fee is applied to cover the cost of delivering your ticket. This may include options such as Royal Mail, eTickets, or RapidScan tickets. Only one delivery fee is charged per order, and it typically ranges from 50p to £1.50. Please see the link below, which gives you more information on our fees. https://help.skiddle.com/en/articles/5323919-what-fees-am-i-charged BP Skiddle Customer Support Team

Posted 11 months ago

“Was good once I learnt how to put password in ! People never make it easy”

Helpful Report

Posted 11 months ago

Hi Tracey, Thank you for leaving a review. We are glad you had a positive experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

skiddle is rated 4.4 based on 31,898 reviews