skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,898 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,898 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“User friendly not requiring passwords”

Helpful Report

Posted 11 months ago

Hi Robert, Thank you for leaving a review. I'm glad to hear you have had a positive experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“For dome reason i couldn't place my order tyr first day after trying 3 times. This was at the confirm payment part as it kept going back to the beginning. The next day I managed to but it took me to download the app again. But then could only see my tickets on the original app”

Helpful Report

Posted 11 months ago

Hey Roz, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first, so we can look into this further for you. Please can you contact us We are available via phone, email, and chatbot (help.skiddle.com). We can then raise this with our development team to see if this is something that can be looked into. Have a lovely day! Thanks, BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy thanks”

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Posted 11 months ago

Hi Sharlene, Thank you for leaving a review. I'm happy to hear you had an easy experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very worrying process as could not see gig Stax of soul Uppermill, Feb 26 ) on website and not on saddlewrrth civic website. thought facebook link was a scam.”

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Posted 11 months ago

Hi Fiona, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chatbot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. BP Skiddle Customer Support Team

Posted 11 months ago

“it was easy to access and get ticket..”

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Posted 11 months ago

Hi Richard, Thank you for leaving a review. I'm happy to hear you had an easy experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“How can it be so convoluted to book a couple of event tickets. Very stressful.”

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Posted 11 months ago

Hi Wendy, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 11 months ago

“All went swimmingly well Thank you 😊”

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Posted 11 months ago

Hi Diane, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Im glad you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very efficient service always!!”

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Posted 11 months ago

Hi Andrei, Thank you for leaving a review. Glad to hear you find Skiddle easly to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Very happy with how easy skiddle is to use”

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Posted 11 months ago

Hi Scarlett, Thank you for leaving a review. Glad to hear you find Skiddle easly to use Have a great time at the event 🎉 HW Skiddle Customer Support Team

Posted 11 months ago

“All good. Easy to do.”

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Posted 11 months ago

Hi John, Thank you for leaving a review. Glad to hear you find Skiddle easly to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Easy. So simple to follow the instructions, and will be booking Tickets for more events”

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Posted 11 months ago

Hi James, Thank you for leaving a review. Glad to hear you find Skiddle easly to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“No issues with Skiddle , from start to finish an easy transaction.”

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Posted 11 months ago

Hi Peter, Thank you for leaving a review. Glad to hear you enjoy using Skiddle Have a great time at the event 🎉 HW Skiddle Customer Support Team

Posted 11 months ago

“Payment was made difficult due to delay response”

Helpful Report

Posted 11 months ago

Hi Steve, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 11 months ago

“This system is a complete car crash. Forces you to download an app, you can't add tickets to the phone wallet. Would never use this again if I could avoid it. Unfortunately I can't give it fewer than one stars.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 11 months ago

“Few short questions, simple really.”

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Posted 11 months ago

Hi Ian, Thank you for leaving a review. Glad to hear you find Skiddle easly to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Quick and easy transaction”

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Posted 11 months ago

Hi Jason, Thank you for leaving a review. Glad to hear you find Skiddle easly to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Easy to set up and book and I will be using again”

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Posted 11 months ago

Hi Julie, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Very easy and straightforward system”

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Posted 11 months ago

Hi Lee, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Easy to access app and through venue.”

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Posted 11 months ago

Hi Chris, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Never used site before so not that simple but managed it in the end. Ordering was straightforward but getting the e tickets or printable ones was another matter. Can’t print until day before the concert.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your feedback. In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 11 months ago

skiddle is rated 4.4 based on 31,898 reviews