skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 31,897 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was in a queue waiting so was online to buy at 10am and within a matter of the first minutes the cheaper tickets had ‘sold out’ and I was removed from the queue. I had to buy 3 tickets at the 3rd on sale price which was considerably higher. Had I not already told my daughters about the event, I wouldn’t have bought them as ridiculously expensive. I think you are exploiting customers and in the current cost of living crisis, you should think about catering more fairly for customers. I imagine there are so many children across the city that could only dream of attending such an event.”

Helpful Report

Posted 11 months ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. Skiddle is a self-service platform where event organisers are responsible for setting their own ticket prices. The waiting list operates on a first-come, first-served basis. There is no guarantee you will receive a notification. The sooner you join, the higher your chance of receiving an offer. Skiddle Support cannot alter your position on the waiting list or guarantee access to tickets. Skiddle is not responsible for any technical issues, glitches, or delays during checkout. We do apologize that you couldn't get the cheaper tickets. Can you elaborate on your feedback and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. I look forward to hearing from you, MK Skiddle Customer Support Team

Posted 11 months ago

“I need a refund I didn’t use the ticket”

Helpful Report

Posted 11 months ago

Hi Kurtis, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, MK Skiddle Customer Support Team

Posted 11 months ago

“Used skiddle on a number of occasions top app, easy to navigate”

Helpful Report

Posted 11 months ago

Hi John, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 11 months ago

“Scam. Booking fee on every ticket and pay to have it on my phone”

Helpful Report

Posted 11 months ago

Hi James, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HW Skiddle Customer Support Team

Posted 11 months ago

“Excellent very easy”

Helpful Report

Posted 11 months ago

Hi Haydn, Thank you for leaving a review. I'm glad you have found Skiddle very easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy and straightforward to use”

Helpful Report

Posted 11 months ago

Hi there, Thank you for leaving a review. I'm happy to hear you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy website to navigate and book tickets.”

Helpful Report

Posted 11 months ago

Hi Troy, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I glad that you have found Skiddle easy to navigate. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Wry ways to access tickets All websites should be this easy”

Helpful Report

Posted 11 months ago

Hi Jamie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Easy to navigate really straight forward”

Helpful Report

Posted 11 months ago

Hi Thomas, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I glad you have had a positive experience with Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy to use. No issues.”

Helpful Report

Posted 11 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear you have found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Easy and quick to use Like seeing all my tickets on place”

Helpful Report

Posted 11 months ago

Hi Rachael, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad tht you have found Skiddle quick and easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“It was so easy to book my tickets very straight forward and stress free brilliant”

Helpful Report

Posted 11 months ago

Hi Beverley, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found Skiddle easy and stress free. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very quick and easy”

Helpful Report

Posted 11 months ago

Hi Lowri, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear you find Skiddle quick and easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Always easy to order”

Helpful Report

Posted 11 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found Skiddle easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“It was easy and straightforward”

Helpful Report

Posted 11 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you find using Skiddle straightforward. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“The process was straightforward”

Helpful Report

Posted 11 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found the Skiddle process quick and easy to use. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Had no problems booking this event”

Helpful Report

Posted 11 months ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm happy to hear you had no problems using Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Very easy and ticket email sent within seconds of completing booking. Great.”

Helpful Report

Posted 11 months ago

Hi Karen, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. I'm glad you found the Skiddle process quick and easy to use. Have a lovely evening! BP Skiddle Customer Support Team

Posted 11 months ago

“I'm 67 and for this old fart it was a breeze to navigate through and get my tickets”

Helpful Report

Posted 11 months ago

Hi Kevin, Thank you for leaving a review. I'm happy to hear that you found it a breeze to navigate Skiddle. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

“Easy and convenient to book, don't agree with the additional scanning fee.”

Helpful Report

Posted 11 months ago

Hi Arlene, Thank you for leaving a review. I'm glad you found Skiddle convenient and easy to use. In addition to the booking fee, a delivery/processing fee is applied to cover the cost of delivering your ticket. This may include options such as Royal Mail, eTickets, or RapidScan tickets. Only one delivery fee is charged per order, and it typically ranges from 50p to £1.50. Have a lovely day! BP Skiddle Customer Support Team

Posted 11 months ago

skiddle is rated 4.4 based on 31,897 reviews