skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,154 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Matt Phelan

Craig William Kneller

280

Anonymous

Anonymous // 01/01/2019

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English

“Had a fab night”

Helpful Report

Posted 1 month ago

Hi Gillian, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Great for booking events”

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Posted 1 month ago

Hi Paul, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Quick and easy checkout process, and easy to find events.”

Helpful Report

Posted 1 month ago

Hi Caroline, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“I have booked eith skiddle a few times now. Easy procedure. One great thing though i got a credit refund valid 10 years for a csncelled event which I have now got other tickets for”

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Posted 1 month ago

Hi there, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Always first class booking tickets with Skiddle. Never any problems👍”

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Posted 1 month ago

Hi John, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Easy to use and a simple process from start to finish. Follow up emails and informed responses”

Helpful Report

Posted 1 month ago

Hi Kevin, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Not good! I have still not received an email for the ticket confirmation but can receive an email to leave a review??”

Helpful Report

Posted 1 month ago

Hi Abbie, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 3 weeks ago

“Great and easy to use”

Helpful Report

Posted 1 month ago

Hi Darryl, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Purchased tickets for Saturday night for Britfest Our mistake should have been the Friday for the artists we wanted to see. skiddle bounce back and forth to then say they can’t do anything and even says I may just get ignored”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. We are committed to ensuring that both our website and app display clear, accurate information so you can book the correct tickets easily. However, we strongly recommend double-checking your order details carefully before placing your booking to avoid any issues. We cannot guarantee that we will be able to swap your tickets. Ticket changes are subject to approval by the event organiser, and we are dependent on their authorisation before making any adjustments. I hope this helps. TA Skiddle Customer Support

Posted 1 month ago

“Easy to use website and booking procedure good payment processing . Thank you.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Very professional and discreet”

Helpful Report

Posted 1 month ago

Hi Dominic, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Very easy to use”

Helpful Report

Posted 1 month ago

Hi Paul, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Can someone please explain why the Girlypop Freight Island tickets are now 2 for £22 when we are led to believe the early bird tickets are cheaper, I’ve paid £27 each! Doesn’t make any sense to me.”

Helpful Report

Posted 1 month ago

Hi Carla, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. TA Skiddle Customer Support Team

Posted 1 month ago

“Got your app on my phone so printed in festive”

Helpful Report

Posted 1 month ago

Hi Carol, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 1 month ago

“After paying for the event, I did not receive any email confirmation. I was then required to register an account to retrieve my tickets. I have checked my junk folder, yes”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. Registering and setting up a Skiddle account before purchasing tickets is optional. You can purchase tickets through signing up as a guest, and we can send the ticket confirmation to your email. If you did not recieve the confirmation email the first time, you may have entered your email incorrectly. If this does occur, you can contact our support team and they will be able to assist you in retrieving your order. I hope this helps. TA Skiddle Customer Support

Posted 1 month ago

“The booking for Ramblin Roots Revue was fine but I lost over £200 for a festival called 'Midnight Sun' in Stornoway that was due to take place between 25 to 27 May 2023. I was in continual contact with Skiddle while receiving updates but ultimately I did not receive any refund. That was a shocking experience with Skiddle.”

Helpful Report

Posted 1 month ago

Hi Dunky, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 1 month ago

“Flawless booking experience. I may be slightly biased because I managed to get a ticket to a 300 capacity Enter Shikari gig, but I refreshed at the right time and everything went smoothly.”

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Posted 1 month ago

Hi Andrew, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Found venue and simple to book and pay”

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Posted 1 month ago

Hi Sheila, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“It was very easy to book ticket. Site recognised my phone number and took me straight to my account. All I had to do was fill in credit card details. All completed within minutes 😀”

Helpful Report

Posted 1 month ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“i love skiddle aways a good place to get tickets and always safe and never a scam”

Helpful Report

Posted 1 month ago

Hi Olivia, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 30,154 reviews