skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,902 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

270

Anonymous

Anonymous // 01/01/2019

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English

“Very easy to use”

Helpful Report

Posted 1 month ago

Hi Wendy, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Very easy process, clearly laid out”

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Posted 1 month ago

Hi James, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Simple, effective. Love skiddle”

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Posted 1 month ago

Hi Gary, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“As always a great service”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Really easy site to use, far more so than others lve tried to use. Quick and simple and hope to use again and again”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Excellent show. Superb acting and the setting was perfect.”

Helpful Report

Posted 1 month ago

Hi Rosalind, Thank you for leaving a review. Happy to hear you enjoy Skiddle's events. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“time limit is too short and so much information to fill in and I don't want to download an app to check my tickets”

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Posted 1 month ago

“Nice and easy and quick to book”

Helpful Report

Posted 1 month ago

Hi Belinda, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“outrageous fee for each ticket”

Helpful Report

Posted 1 month ago

Hi Mark, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use site got 2 tickets straight away with no problems. Excellent service”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Awful site to buy tickets from in the waiting room when i got through all tickets sold do not waste your time all morning waiting how can all tickets be sold by 11.07am. One very disappointed fan of this band”

Helpful Report

Posted 1 month ago

Hi Paula, Thanks for leaving a review. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“You get in the queue select tickets and they sell out whilst in your basket”

Helpful Report

Posted 1 month ago

Hi there, Thanks for leaving a review. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Quick response to my order.”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“very easy to navigate”

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Posted 1 month ago

Hi Brian, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Was easy and quick 🙏🏻”

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Posted 1 month ago

Hi Mariami, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“First time using and the timer did run out but got it all done on the second attempt”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Very easy and straightforward to use. Great that you can pick your seats too”

Helpful Report

Posted 1 month ago

Hi NIck, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Quick and easy”

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Posted 1 month ago

Hi Angela, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Very easy to navigate and easy to book”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 27,902 reviews