skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,154 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Matt Phelan

Craig William Kneller

280

Anonymous

Anonymous // 01/01/2019

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English

“kept saying they were sold out but they werent!”

Helpful Report

Posted 1 month ago

Hi there, Thanks for your feedback — we understand how frustrating that experience must have been. Ticket availability on Skiddle is managed directly by the event organiser, and once tickets are marked as sold out on the platform. We’d recommend keeping an eye on the event listing for any updates, or contacting the event organiser directly for the most accurate and up-to-date information regarding ticket availability. If you have any further questions, feel free to get in touch with our support team — we’re always happy to help. Best regards, TA Skiddle Customer Support

Posted 1 month ago

“Very quick software.”

Helpful Report

Posted 1 month ago

Hi John, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad that you are finding Skiddle user-friendly! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Tried to book in just before 1pm for a 1-3 pm slot, but it had time expired. I was in the Hall but they could do nothing.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for feedback. All tickets on Skiddle are sold on a first-come, first-served basis unless otherwise specified. Due to high demand, tickets for popular events may sell out very quickly. We understand that it can be disappointing when tickets sell out, but unfortunately, as Skiddle is not the event organiser, we cannot confirm if additional tickets will be released. Have a great day! TA Skiddle Customer Support

Posted 1 month ago

“Easy purchase.”

Helpful Report

Posted 1 month ago

Hi Keith, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Easiest way to purchase tickets + transparent upfront pricing”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Skiffle is a very easy platform to use to book and buy tickets.”

Helpful Report

Posted 1 month ago

Hi there, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Paguei meu bilhete para Maio e não recebi”

Helpful Report

Posted 1 month ago

Hi Isaura, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try to get this resolved for you. I look forward to hearing from you, SA Skiddle Customer Support Team

Posted 1 month ago

“Excellent service 👏🏻 👍🏻 👌🏼 x”

Helpful Report

Posted 1 month ago

Hi Dezzie, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

Author didn't leave any comments.

Helpful Report

Posted 1 month ago

Hi Shaun, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“App was easy to use and very straightforward which is all you ask for”

Helpful Report

Posted 1 month ago

Hi Ioannis, Thank you for leaving a review. It is great to hear that you are finding Skiddle easy to use! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“I really don't like having to download yet another App and clutter my phonr. I want to be able to print my ticket at the point of purchase. And i find that having an online ticket causes delays when the signal is weak and the network is congested.”

Helpful Report

Posted 1 month ago

Hi Simon, Thanks for your feedback — we understand your concerns. You don’t need to download an app to use Skiddle; tickets can be accessed via your email or browser. We recommend screenshotting or downloading your ticket in advance to avoid signal issues at the venue. I hope this helps. TA Skiddle Customer Support

Posted 1 month ago

“Bit surprised i cant print off the tickets at the time of purchase. As I've paid and its gone from my bank apart from an email, I've no proof of purchase. Also its down to me to print off the ticket when you decide its ok, therefore you have shifted the responsibility to the customer. Don't think that's right..”

Helpful Report

Posted 1 month ago

Hi William, Thanks for your feedback — we understand why this might feel frustrating. Your confirmation email acts as proof of purchase, and your tickets are securely stored in your Skiddle account as soon as the order is complete. In some cases, tickets are released closer to the event date — this is set by the event organiser and helps prevent fraud. You don’t need to print your tickets; they can be shown on your phone, and we recommend downloading or screenshotting them in advance to avoid any issues on arrival. TA Skiddle Customer Support

Posted 1 month ago

“Good sight”

Helpful Report

Posted 1 month ago

Hi Sandra, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“Add far too many extra in booking fees”

Helpful Report

Posted 1 month ago

Hi Jason, Thank you for your feedback. Booking fees are applied to cover the costs of providing a secure ticketing service. We pay the full face value of your ticket to the event organiser, and the booking fee helps us cover the overheads involved in processing your order. The Rapid scan fee supports the systems used to dispatch your order or the technology used for scanning and validating your ticket at the event. It's clearly shown during checkout. I hope this helps. TA Skiddle Customer Support

Posted 1 month ago

“I love skiddle, best app ever xx”

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Posted 1 month ago

“Always easy to complete the sale”

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Posted 1 month ago

Hi Emma, Thank you for leaving a review. It is great to hear that you are finding Skiddle easy to use! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“amazing and easy to get my tickets”

Helpful Report

Posted 1 month ago

Hi Laura, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear that you are enjoying using Skiddle! Have a lovely day! TA Skiddle Customer Support Team

Posted 1 month ago

“So so easy to order my tickets on the app and came through right a way”

Helpful Report

Posted 1 month ago

HiLilian, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Was able to join queue for tickets 15 mins before start of pre-sale. As soon as they went on sale only took about 3 mins to order and pay, very easy and email confirmation received.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. We are glad to hear that you had a positive experience using Skiddle! Have a great time at the event 🎉 TA Skiddle Customer Support Team

Posted 1 month ago

“Several attempts to process my payment and kept getting a payment declined. I had to process tickets and car parking as 2 separate transactions. I was anxious that the limited tickets would no longer be avaliable due to the multiple attempts that I had to make before my transactions finally processed.”

Helpful Report

Posted 1 month ago

Hey Eileen, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, TA Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 30,154 reviews