skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,902 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,902 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am 75 Y.O.A. and this is the first time I have used Skiddle via computer to get tickets for an event although I have used other companies . When I do I can almost immediately print off the tickets .... no problem . I should admit my computer skills are not as good as those considerably younger than myself ... but I can usualy do everthing I need to . The Skiddle system is over complex , I have paid for my 4 tickets but I have no tickets ..... yet . I would be happier to have a piece of paper AKA a ticket(s) to hand over when I visit the event . I use the K.I.S.S. principle ..... Keep It Simple Stupid. obviously you don't Kind regards , Alan P,S. I have never ordered from Skiddle before .... despite what the tick box below says”

Helpful Report

Posted 1 month ago

Hi Alan, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 month ago

“All straightforward.”

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Posted 1 month ago

Hi Colin, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“User friendly App”

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Posted 1 month ago

Hi Jennifer, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Very efficient and straightforward booking process.”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use”

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Posted 1 month ago

Hi Tracey, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Quick and good value”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to get tickets”

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Posted 1 month ago

Hi Robert, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Usually a straightforward process to buy tickets, and they show immediately in the app. Does what I need it to do.”

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Posted 1 month ago

Hi Gez, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Everything was fast and easy to get a ticket”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“With an account it was quick and easy”

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Posted 1 month ago

Hi Simon, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Good service 👍”

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Posted 1 month ago

Hi Julie, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use site & no problems purchasing tickets.”

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Posted 1 month ago

Hi Peter, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Fast and simple booking experience. Queue management was fair and totally transparent.”

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Posted 1 month ago

Hi Davide, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Booked tickets no problem, sent several messages to custcare with no reply regards carer goes free and access ♿ ?”

Helpful Report

Posted 1 month ago

Hi Sarah, Thank you for your review. After receiving your feedback, I’m glad we were able to help resolve this query for you. We’d love to know how you feel about Skiddle since posting this review. Could I ask that you spare a few minutes to update your review? Thank you in advance! HW Skiddle Customer Support Team

Posted 1 month ago

“Attended in Bed by Ten event at the Warehouse in Leeds yesterday. Have attended many similar events in the past but this event was horrendous. Bouncers and staff were rude, the venue was overcrowded and surely a health and safety breech staff and security were obnoxious and rude over inflated prices small rum and coke small cider and a can of dark fruits cider £26 and I won't even go there with the toilets 🤮 it might be an event reminiscing the past but the venue is very much in the past sticky floors poor hygiene and no care for people shame on you jumping on the band wagon of other organised events no comparison”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to booked”

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Posted 1 month ago

Hey Jhavonice , Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Why do you insist on users downloading an app to access their tickets?”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to follow process”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Very easy process”

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Posted 1 month ago

Hi Bradley, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Great service quick to book”

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Posted 1 month ago

Hi Charles, Thank you for leaving a review. Happy to hear you find Skiddle easy to use Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 27,902 reviews