skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 29,324 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 29,324 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Craig William Kneller

279

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Still waiting on a refund for a ticket I purchased & event was cancelled over 2 years now !!!! Was wary off buying from Skiddle again”

Helpful Report

Posted 6 days ago

Hi David, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. SA Skiddle Customer Support Team

Posted 2 days ago

“So easy to book tickets & so to look up events”

Helpful Report

Posted 6 days ago

Hi Noel, Thank you for leaving a review. I'm glad to hear you found using our website/app easy to book on and look up events. Have a lovely day! SA Skiddle Customer Support Team

Posted 3 days ago

“Hahahahahahahahahahahahahahaha now review the quality of this review”

Helpful Report

Posted 6 days ago

Hi there, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. SA Skiddle Customer Support Team

Posted 3 days ago

“where can I find the tickets I ordered”

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Posted 1 week ago

“Never had no problems booking”

Helpful Report

Posted 1 week ago

Hi Karen, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 4 days ago

“If I could give nought I would, had to get a neighbor to unravel the quagmire. Not everyone has a smart phone, some of us still like holding tickets when we enter a venue”

Helpful Report

Posted 1 week ago

Hi Stephen, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. SA Skiddle Customer Support Team

Posted 1 week ago

“Always a straight forward booking process...totally hassle free!”

Helpful Report

Posted 1 week ago

Hi Rochelle, Thank you for leaving a review. I'm glad to hear that you find booking event tickets with Skiddle straightforward and hassle-free. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 week ago

“Never fails 🙏”

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Posted 1 week ago

Hi Ian, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 1 week ago

“You wouldn’t accept payment from my card even tho I use it for all my other tickets on here which made me lose out on first release and caused me to spend more.”

Helpful Report

Posted 1 week ago

Hi Casey, Thank you for leaving a review. I can see this is the first time you have reached out to Skiddle. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. SA Skiddle Customer Support Team

Posted 1 week ago

“Mr Wilson’s Blowout was absolutely spectacular yet again - this was our third year attending to watch this amazing group and they never disappoint. Venue is also very good (Home Manchester)”

Helpful Report

Posted 1 week ago

Hi Candy, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. SA Skiddle Customer Support Team

Posted 1 week ago

“It was quick and efficient .”

Helpful Report

Posted 1 week ago

Hi Helen, Thank you for leaving a review. I'm glad to hear that you found using our website/app quick and efficient. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 week ago

“Very easy and satisfactory experience”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. I'm glad to hear that you find our website/app very easy and satisfactory. Have a lovely day! SA Skiddle Customer Support Team

Posted 1 week ago

“Straight forward for events and receiving tickets”

Helpful Report

Posted 1 week ago

Hi Dylan Thank you for leaving a review. I'm glad to hear that you found using our website/app straightforward for events and receiving tickets. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 week ago

“You are doing a great job 100%”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Have a lovely day! SA Skiddle Customer Support Team

Posted 1 week ago

“Really easy site to use”

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Posted 1 week ago

Hi Dundar, Thank you for leaving a review. I'm glad to hear that you find using our website/app easy. Have a lovely day! SA Skiddle Customer Support Team

Posted 1 week ago

“First time booking with skiddle.....and usually get to transfer tickets to my wallet, which I was unable to do?.”

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Posted 1 week ago

“Really easy booking process with clear pricing of the cost of the tickets. Immediate email with confirmation of my booking. Tickets are always available in the app nearer the time of the concert. Have used Skiddle before & will definitely use again”

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Posted 1 week ago

Hi there Thank you for leaving a review. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 week ago

“Quick and easy to book 🤷🏻‍♂️”

Helpful Report

Posted 1 week ago

Hi there Thank you for leaving a review. I'm glad to hear that you found our website/app very quick and easy to use. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 week ago

“Excellent site, love that you keep your old tickets so you can see where you've been 👍”

Helpful Report

Posted 1 week ago

Hi James, Thank you for leaving a review. I'm glad to hear that you found our website/app excellent to use. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 week ago

“I had never herd of skiddke until it came up. It was so easy to join a few simple questions and i was in. I can now look at the booking i made see my tickets and they also gave me tips on were to stay near to the venue i was going, which was very helpful. Also the there are events and other things of interest which i did not know about but skiddle has shown me. Grwat i would recommend anyone to sign up its free ans very informative great job”

Helpful Report

Posted 1 week ago

Hi Gillian, Thank you for leaving a review. Have a great time at the event 🎉 SA Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 29,324 reviews