skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,585 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,585 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 16th August 2026

Kenneth Sterling Charles

Richard Rodney Willsher

288

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to use”

Helpful Report

Posted 1 week ago

Hi Julia, Thanks for leaving a review. Glad you found it quick and easy to use. Have a lovely day! HT Skiddle Customer Support Team

Posted 5 days ago

“I waited approximately 50 minutes in the queue. It was annoying to have to start all over if a mistake was made. I also don't understand the system well enough to make any comments on it, but I was waiting just before start time and as the queopened I clicked on....how that left me to only get 4th release tickets is kind of ridiculous”

Helpful Report

Posted 1 week ago

Hi there, Thanks for your feedback. I’m sorry to hear you had a long queue wait and that starting over after a mistake was frustrating. If you’d like to share more details about your experience or need help with a specific booking, you can reach out to our support team. Have a great day! HT Skiddle Customer Support Team

Posted 5 days ago

“Great service”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. Great to hear you found the service good. Have a lovely day! HT Skiddle Customer Support Team

Posted 5 days ago

“Super easy & quick, just downloaded the App & it looks like it could be really useful.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for leaving a review. I’m glad you found it super easy and quick, and that the app looks like it could be really useful. Have a lovely day! HT Skiddle Customer Support Team

Posted 5 days ago

“It was my first time this year 2026 going to reggae land and me and my family loved it”

Helpful Report

Posted 1 week ago

Hi Patie, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events, as this review platform is purely for how you found your booking experience. Please amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 5 days ago

“Ist time heard of it”

Helpful Report

Posted 1 week ago

Hi there, Thanks for leaving a review. I’m glad you heard of it. Have a lovely day! HT Skiddle Customer Support Team

Posted 5 days ago

“Easy to book and tickets appeared immediately on the app”

Helpful Report

Posted 1 week ago

Hi Darren, Thanks for leaving a review. I’m glad you found it easy to book and that the tickets appeared immediately on the app. Have a lovely day! HT Skiddle Customer Support Team

Posted 5 days ago

“I bought tickets for Balloons and Tunes Perth 2025, which was postponed until 2026, that was then cancelled and one email said they would get round to refunding, another said we only had 7 days following the email confirming cancellation! Day light robbery!! Disgusted, just theft in my eyes! Below it asks how long customers services took to respond to my email, they never!”

Helpful Report

Posted 1 week ago

Hi Tracey, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first, so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try to get this resolved for you. I look forward to hearing from you, HT Skiddle Customer Support Team

Posted 5 days ago

“Very easy to purchase my tickets”

Helpful Report

Posted 1 week ago

Hi Lisa, Thanks for leaving a review. Glad you found it very easy to purchase your tickets. Have a lovely day! HT Skiddle Customer Support Team

Posted 5 days ago

“Quick and supportive customer service”

Helpful Report

Posted 1 week ago

Hi there, Thanks for leaving a review. I’m glad you found our customer service quick and supportive. Have a great day! HT Skiddle Customer Support Team

Posted 5 days ago

“At the beginning seemed to me a bit complicated, but generally looks alright”

Helpful Report

Posted 1 week ago

Hi Anna, Thank you for your review. We appreciate your feedback and are pleased to learn that you reassessed your initial thoughts. It’s great to see that you found the experience to be satisfactory despite its initial complexity. We value your input and look forward to serving you again. HT Skiddle Customer Support Team

Posted 5 days ago

“Easy to book and sort and use app”

Helpful Report

Posted 1 week ago

Hi Emma, Thank you for leaving a review. I’m glad you found it easy to book tickets through the app. Have a lovely day! FR Skiddle Customer Support Team

Posted 1 week ago

“Amazing line up, loved the event, the only reason I have given it 3 stars is we paid for VIP and it definitely wasn't a VIP experience. Poorly organised bar, long waiting times, my friend ordered a vodka soda and was given either a vodka lemonade or vodka tonic, which when you have salicylate intolerance and cannot tolerate quinine is not good, luckily I realised but then had to queue again to highlight the error at which point I was told there was no soda water. People could get close to the stage on the other side without being crushed, no VIP access to other stages which would have been great as they were packed. Only slight benefit was slightly nicer toilets. Would suggest that VIP needs to be reviewed in future. In short great event, fab line-up, just wished I hadn't paid the extra for VIP and wouldn't pay for it again unless it has a serious upgrade.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. FR Skiddle Customer Support Team

Posted 1 week ago

“Easy to navigate and book tickets”

Helpful Report

Posted 1 week ago

Hi Marlene, Thank you for leaving a review. I am glad that you found our site easy to navigate and book tickets with Have a lovely day FR Skiddle Customer Support Team

Posted 1 week ago

“After joining the que, l was being updated on my position. I eventually bought the ticket with ease within the estimated waiting time. Kudos...”

Helpful Report

Posted 1 week ago

Hi (first name/ there), Thank you for leaving a review. I am glad that Our services made booking easier for you. Have a lovely day! FR Skiddle Customer Support Team

Posted 1 week ago

“I bought my tickets.. Only to find out that I needed to download your app...before I could actually use them.. This 8 eventually managed to do while standing at the said venue...then it said i needed to buy the tickets..... I'd already purchased the tickets. .a supervisor had to sort everything out for me..........”

Helpful Report

Posted 1 week ago

Hi Dawn, Thank you for your feedback. I am sorry that you had trouble accessing your ticket for your event. If there is anything else we can improve on or if you have any further issues feel free to reach out. FR Skiddle Customer Support Team

Posted 1 week ago

“Easy to navigate”

Helpful Report

Posted 1 week ago

Hi Fiona, Thank you for leaving a review. I’m glad you found Skiddle easy to navigate. Have a lovely day! FR Skiddle Customer Support Team

Posted 1 week ago

“The weekend event isn't clearly described. It’s actually unclear whether the ticket is for one event or both. There is only one date on the ticket. It’s confusing.”

Helpful Report

Posted 1 week ago

Hi Halina, Thank you for your feedback. Skiddle is a self-service platform, and the event organisers determine the ticket pricing structure themselves. So here at Skiddle, we do not choose the tickets or the ticket information; that is all up to the event organisers, Have a lovely day! HT Skiddle Customer Support Team

Posted 5 days ago

“Very easy to use”

Helpful Report

Posted 1 week ago

Hi David, Thank you for leaving a review. I’m glad you found skiddle very easy to use. Have a lovely day! FR Skiddle Customer Support Team

Posted 1 week ago

“Be very careful about buying tickets from Skiddle. They deliberately make it incredibly difficult to contact them if you have any issues. They owe me £160 refund from the end of May and it has been impossible to find out what is going on. The worst approach to customer services I have ever seen.”

Helpful Report

Posted 1 week ago

Hi Steve, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I will have a member of our support team to contact you to try and resolve this issue. FR Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 31,585 reviews