skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,890 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

270

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“bought one ticket, immediately spammed with annoying emails, go away”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“really straightforward”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Fast and efficient.”

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Posted 1 week ago

Hi Brian, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to book and minimal time required”

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Posted 1 week ago

Hi Hafiz, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to use and not extortionate booking fee”

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Posted 1 week ago

Hi Hilary, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to book”

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Posted 1 week ago

Hi Karen, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to use, tickets on app, simple”

Helpful Report

Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“It kept timing out and tat was really frustrating as I had to re-enter all my personal details and bank information. Some of us need more time to complete the purchase.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for leaving a review. I'm sorry to hear that you feel 8 minutes isn't long enough at checkout. We believe this limit is enough time for customers to purchase and provides a fair chance for waiting customers to be able to purchase temporarily held tickets if checkout isn't complete. We want to make it fair for all customers booking tickets with us however we appreciate your feedback. HW Skiddle Customer Support Team

Posted 1 week ago

“Great efficient service.”

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Posted 1 week ago

Hi John, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Never had a problem with skiddle, very trustworthy sight would recommend getting all your tickets from here thank you.”

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Posted 1 week ago

Hi Liz, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Recently booked two tickets for the beach fest at Skegness in July had no problem with the booking side of things can’t wait for July now 😀”

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Posted 1 week ago

Hi Darren, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Quick and easy.”

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Posted 1 week ago

Hi Jane, Thank you for leaving a review. Happy to hear you find Skidle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“I tried to list a ticket I had bought for an earlier gig that I couldn't go to. The website said resell wasn't available yet the event was being advertised as being sold out on your website. I know people who were looking for tickets and closer to the date resell did become available and I directed them to your website after registering my ticket correctly for resale by you guys .. yet it didn't sell .. despite being "sold out" .. and this is with the extra insurance, which is a complete waste of time with so many exclusions in the cover. I will be using other agents in future. Society needs to go back to cash on the door.”

Helpful Report

Posted 1 week ago

Hi George, Thanks for your feedback. Re:Sell is a feature offered by Skiddle that allows you to resell your ticket(s), provided two criteria are met: The ticket type you purchased must be sold out. Note: "Currently unavailable" or "not on sale" tickets do not qualify for resale. The event promoter must have enabled the Re:Sell feature for that specific event. If your order is not eligible for Re:Sell, it means the promoter has not opted into this option for that event. Due to this being ultimately up to the event organisers, this is not within Skiddle's control. If Re:sell is unavailable due to the reasons outlined above, you can privately transfer your ticket(s) to someone else. For assistance with transferring your order, please visit our guide on how to transfer tickets: How do I send my tickets to someone else? - https://help.skiddle.com/en/articles/5303650-how-do-i-send-my-tickets-to-someone-else How do I move the order over to someone else’s Skiddle account? - https://help.skiddle.com/en/articles/5303358-how-do-i-move-the-order-over-to-someone-else-s-skiddle-account HW Skiddle Customer Support Team

Posted 1 week ago

“Very strange forward. Just had a bit of a problem with the password.”

Helpful Report

Posted 1 week ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“I've used skiddle for tickets a few times and had no issues. Saw my next gig on Facebook. M”

Helpful Report

Posted 1 week ago

Hi M, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy site to use and access tickets.”

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Posted 1 week ago

Hi Robert, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“it was really tough to actually get a ticket - the sytem seemed to crash and lag out lots of my friends did not get a ticket”

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Posted 1 week ago

“Very straight forward process”

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Posted 1 week ago

Hi Steven, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Try it and see as the user experience was not as clear. I beleive there was no option for Apple pay.”

Helpful Report

Posted 1 week ago

Hi Naomi, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Very quick in providing tickets but should be able to download tickets immediately..I now find myself with the cost taken immediately yet tickets cant be downloaded till end of March next year..makes me anxious but did this last year for the same band and all ended up well”

Helpful Report

Posted 1 week ago

Hi Lee, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. In order to prevent ticket touting and unauthorised duplication, your Rapidscan barcodes may be temporarily suspended. This action is taken by the event organiser and not Skiddle. As a result, Skiddle cannot release your tickets any earlier than the specified date and time listed in your order. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 27,890 reviews