skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 30,728 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 30,728 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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Mark Anthony Power

Kenneth Sterling Charles

Richard Rodney Willsher

Charlie Hall

Matt Phelan

Craig William Kneller

285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Usually ticket purchases are fine, this time you asked me to change my password then didnt accept any of my choices, really not good”

Helpful Report

Posted 3 days ago

Hey There, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, HT Skiddle Customer Support Team

Posted 1 day ago

“Great venue and staff. Had a great time.”

Helpful Report

Posted 3 days ago

Hi Lawrence, Thank you for leaving a review. I'm glad you enjoyed your event! Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“It's very easy to book”

Helpful Report

Posted 3 days ago

Hi there, Thank you for leaving a review. I'm glad you find Skiddle easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“Great ticket sellers”

Helpful Report

Posted 3 days ago

Hi Melanie, Thank you for leaving a review. We appreciate your kind words! Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“Easy to order ticket. Be aware that not all ticket buyers are from the area where events are being held. In my experience, I am not from Brighton, and the address provided is not specified the actual location of the event ( ie, direction, etc…). If someone is from out of town, they will be spending time finding the actual location of the event due to unfamiliarity of the area”

Helpful Report

Posted 3 days ago

Hey Michael, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, JA Skiddle Customer Support Team

Posted 3 days ago

“Easy follow instructions”

Helpful Report

Posted 3 days ago

Hi there, Thank you for leaving a review. I'm glad you find Skiddle easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“Excellent service , easily completed and rapid sending of tickets”

Helpful Report

Posted 3 days ago

Hi David, Thank you for leaving a review. Really glad to hear you found the service excellent and easy Have a lovely day! HT Skiddle Customer Support Team

Posted 2 days ago

“Nice and easy,tickets straight to my phone,have used before and will again.”

Helpful Report

Posted 3 days ago

Hi Andrew, Thank you for leaving a review. Glad to hear you enjoyed service and found it easy to use Have a lovely day! HT Skiddle Customer Support Team

Posted 2 days ago

“Over £7 in handling charges for an e ticket - very disappointed”

Helpful Report

Posted 3 days ago

Hi Eleanor, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HT Skiddle Customer Support Team

Posted 1 day ago

“After buying 2 tickets for the balloon show I will never use skiddele again .Just about to buy tickets for skeggy reggae.noticed diddle was ther how about a refund sat in traffic over 2 hrs wasted day”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 1 day ago

“good cheap”

Helpful Report

Posted 3 days ago

Hi Brogan, Thank you for leaving a review. we are glad to see that you had a good experience with us Have a lovely day! HT Skiddle Customer Support Team

Posted 2 days ago

“When I pay for tickets I expect to be able to print them off”

Helpful Report

Posted 3 days ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 1 day ago

“So easy to sigh in and book tickets thank you”

Helpful Report

Posted 3 days ago

Hi Pauline, Thank you for leaving a review. I'm glad you find Skiddle so easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“First tiemused Skiddle- easy & quick.”

Helpful Report

Posted 3 days ago

Hi there, Thank you for leaving a review. Great to hear you find us quick and easy to use! Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“Easy to follow instructions.”

Helpful Report

Posted 4 days ago

Hi Richie, Thank you for leaving a review. I'm glad you find Skiddle easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“Quick and efficient”

Helpful Report

Posted 4 days ago

Hi Angela, Thank you for leaving a review. we are glad to hear you found it quick and efficient to use Have a lovely day! HT Skiddle Customer Support Team

Posted 2 days ago

“Ordered my ticket paying £11, only to not be let in. Whilst people who didn't have tickets were let in. i want a full refund”

Helpful Report

Posted 4 days ago

Hi Aidan, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. HT Skiddle Customer Support Team

Posted 1 day ago

“I don't like app. They drain memory on phone. Just like email with QR code. Book by advert on Google.”

Helpful Report

Posted 4 days ago

Hi Carol, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. HT Skiddle Customer Support Team

Posted 2 days ago

“Very simple to use with enough information.”

Helpful Report

Posted 4 days ago

Hi there, Thank you for leaving a review. I'm glad you find Skiddle simple to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 3 days ago

“Refused entry because my partner was wearing open toed shoes, nowhere on the T&c's does it state that closed toed shoes are a requirement or such information wasn't stated prior to purchasing the tickets online outside the venue. Disgraceful customer service from everybody involved!!”

Helpful Report

Posted 4 days ago

Posted 2 days ago

skiddle is rated 4.4 based on 30,728 reviews