skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,905 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,905 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 20th December 2025

Carrie Skidmore

skiddle 5 star review on 29th November 2025

James Alexander Luter

skiddle 5 star review on 2nd November 2025

270

Anonymous

Anonymous // 01/01/2019

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English

“Tickets straight to my phone app. Easy”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“easy to book, excited for the show”

Helpful Report

Posted 1 month ago

Hey Conner, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“This is the first time I've used skiddle, wow! where have I been? Quick. Stressless. Easy site. Everything fab! Thank you skiddle”

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Posted 1 month ago

Hi Ali, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Good Service”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Cool works well thanks”

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Posted 1 month ago

Hi Kenneth, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to navigate, costs clearly outline, quick to make payment.”

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Posted 1 month ago

Hi Gemma, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Using slkiddle was quite straight forward to use”

Helpful Report

Posted 1 month ago

Hey there, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“Brilliant efficient service”

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Posted 1 month ago

Hi David, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Easy to use and speedy”

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Posted 1 month ago

Hi Paul, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“It is easy and straightforward to buy tickets on Skiddle; I’ve never had any issues”

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Posted 1 month ago

Hi Alex, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“So simple its scary, especially if you've ordered before as all your details are remembered and auto populated. You just have to click and buy!!!”

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Posted 1 month ago

Hi Jason, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“It’s easy and straightforward”

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Posted 1 month ago

Hi Kerry, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“This was my first time using skiffle, The transaction was so easy and straight forward”

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Posted 1 month ago

Hi Graham, Thank you for leaving a review. Glad to hear you find Skiddle easy & straightforward to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Super easy to book”

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Posted 1 month ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“A+ straight forward”

Helpful Report

Posted 1 month ago

Hi there, Thank you for leaving a review. Glad to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Very easy and quick transaction”

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Posted 1 month ago

Hi Ruth, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

“Fees are steep”

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Posted 1 month ago

Hi Anne, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HW Skiddle Customer Support Team

Posted 1 month ago

“Relatively simple process”

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Posted 1 month ago

Hey Mandy, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 month ago

“I have paid £67.57 for 3 tickets ..posh loos and bar..its not clear whether i have to buy 3 entrance tickets as well and there is no contact number”

Helpful Report

Posted 1 month ago

Hi Isobel, Thank you for leaving a review. Our review platform is for leaving a review of your experience rather than stating queries. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 month ago

“Had no problems booking and was welcome at the event have now booked more thanks”

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Posted 1 month ago

Hi Mick, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 month ago

skiddle is rated 4.4 based on 27,905 reviews