skiddle Reviews

Name: skiddle
Rating: 4.40

4.4 Rating 31,741 Reviews

88 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 31,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 26th August 2026

290

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Refund policy too strict. We are only human every one makes mistakes a 24hr window cancellation policy not even in place for booking errors! Appalling. Instead capitalising on genuine honest booking mistakes. I contacted your company regarding a mistake within minutes of making the order - yet you do nothing to help and just take the money.”

Helpful Report

Posted 2 months ago

Hey Terrie, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first so I have raised this with our development team to see if this is something that can be looked into. Thanks, JA Skiddle Customer Support Team

Posted 2 months ago

“Really easy to purchase tickets with link”

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Posted 2 months ago

Hi there, Thank you for leaving a review. I'm glad you found Skiddle easy to use! Have a great time at the event 🎉 JA Skiddle Customer Support Team

Posted 2 months ago

“Easy to use and got my tickets”

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Posted 2 months ago

Hi Mark, Thank you for leaving a review. I'm glad you found Skiddle easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“As always straight forward & easy site to purchase tickets”

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Posted 2 months ago

Hi Lorraine, Thank you for leaving a review. I'm glad you always enjoy using Skiddle! Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“Great quick service”

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Posted 2 months ago

Hi Philip, Thank you for leaving a review. I'm glad you found Skiddle quick and easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“Extremely easy app to navigate”

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Posted 2 months ago

Hi Mrs Fox, Thank you for leaving a review. I'm glad you find the Skiddle app easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“Easy, least, too book tickets!!!!”

Helpful Report

Posted 2 months ago

Hi Kevin, Thank you for leaving a review. I'm glad you find Skiddle easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“Seemed unnecessarily complicated to just buy some tickets. I was told my password had to be changed and it took 3 goes to get an acceptable one. Purchased the tickets but now have to wait a week for them to be printable - not great!”

Helpful Report

Posted 2 months ago

Hey Brian, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, JA Skiddle Customer Support Team

Posted 2 months ago

“Booking procedure was easy, clearly organised with straightforward instructions.”

Helpful Report

Posted 2 months ago

Hi there, Thank you for leaving a review. I'm glad you found it so easy to book with Skiddle! Have a great time at the event 🎉 JA Skiddle Customer Support Team

Posted 2 months ago

“Easy to book and instant tickets.”

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Posted 2 months ago

Hi there, Thank you for leaving a review. I'm glad you found Skiddle easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“got to the venue but could not get in.I needed a phisical ID. You never mentioned as I booked”

Helpful Report

Posted 2 months ago

Hi there, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, JA Skiddle Customer Support Team

Posted 2 months ago

“Great experience, apart from the extra 40p added for "scan fee" (?) at the end. Cheeky! £10 for ticket. £1.25 for booking fee. Both notified clearly beforehand. But total bill was £11.65, so if there are 10,000 taking the shuttle bus, someone's doing nicely from the sneaky top-up!”

Helpful Report

Posted 2 months ago

Hi William, Thank you for leaving a review. I'm glad you enjoyed your overall Skiddle experience. For more information on how our fees work, you can visit the following article: https://help.skiddle.com/en/articles/5323919-what-fees-am-i-charged Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“I found it very easy to book my tickets”

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Posted 2 months ago

Hi Andrew, Thank you for leaving a review. I'm glad you were easily able to book your tickets. Have a great time at the event 🎉 JA Skiddle Customer Support Team

Posted 2 months ago

“Very good, easy to use, good navigation, using paper ticket, looking forward to the event!”

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Posted 2 months ago

Hi Mhairi, Thank you for leaving a review. I'm glad you find Skiddle nice and easy to use. Have a great time at the event 🎉 JA Skiddle Customer Support Team

Posted 2 months ago

“Easy shopping process and checkout”

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Posted 2 months ago

Hi Karen, Thank you for leaving a review. I'm glad you found Skiddle easy to use. Have a great time at the event 🎉 JA Skiddle Customer Support Team

Posted 2 months ago

“Easy to use and easy to navigate”

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Posted 2 months ago

Hi Kevin, Thank you for leaving a review. I'm glad you find Skiddle easy to use and navigate. Have a lovely day! / Have a great time at the event 🎉 JA Skiddle Customer Support Team

Posted 2 months ago

“Very good and easy to navigate when booking tickets accommodation etc. very happy with experience”

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Posted 2 months ago

Hi Stephen, Thank you for leaving a review. I'm glad you find Skiddle easy to use for your bookings! Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“Advertised an event as 16+. On arriving the venue stated it was 18+ and that Skiddle regularly did this. My daughter was refused entry as a result so 3 tickets wasted. Have emailed and filled out Skiddle contact forms - no response ever received. Crooks”

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Posted 2 months ago

“Easiest site I have used for a long time. Thank you.”

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Posted 2 months ago

Hi Christina, Thank you for leaving a review. I'm glad you find Skiddle so easy to use. Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

“Brilliant. I found your platform easy to use, and my ticket is saved and easy for me to access. I will definitely be using you again.”

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Posted 2 months ago

Hi Kate, Thank you for leaving a review. I'm glad you had such a positive experience with Skiddle, and that you'll be using us again soon! Have a lovely day! JA Skiddle Customer Support Team

Posted 2 months ago

skiddle is rated 4.4 based on 31,741 reviews