skiddle Reviews

Name: skiddle
Rating: 4.39

4.4 Rating 27,104 Reviews

89 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 27,104 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

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skiddle 5 star review on 3rd November 2025

269

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your ap was difficult to use and I struggled to locate the ticket I purchased. Making it mandatory to download tickets to your as is a complete no-no. Go back to postal tickets!!”

Helpful Report

Posted 1 week ago

Hi Ian, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 6 days ago

“Very easy process with clear instructions.”

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Posted 1 week ago

Hi Jenny, Thank you for leaving a review. Happy to hear you find Skiddle easy & clear to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 6 days ago

“Quick and easy to use”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle quick & easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Very good never had a problem 👍💯”

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Posted 1 week ago

Hi Arron, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to use”

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Posted 1 week ago

Hi Mark, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“It wasn’t to bad, had help from my friend 🙁”

Helpful Report

Posted 1 week ago

Hey Tracey, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Super duper excellent Booked concert 👍👍👍👍👍”

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Posted 1 week ago

Hi Gerard, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Yes first time of using to buy tickets but really Good to access”

Helpful Report

Posted 1 week ago

Hey Robert, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Very quick service”

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Posted 1 week ago

Hi Janet, Thank you for leaving a review. Happy to hear you enjoy Skiddle's service. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Stress free booking ,so easy”

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Posted 1 week ago

Hi Pauline, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Really enjoyed the ghost 👻 walk around old portsmouth last night . The characters were great and very funny .”

Helpful Report

Posted 1 week ago

Hi Claire, Thank you for leaving a review. Happy to hear you enjoy Skiddle's events. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Worked ok ,couple of attempts to navigate the site .”

Helpful Report

Posted 1 week ago

Hey Julie, Thank you for taking the time to leave your feedback. Here at Skiddle, we always aim to put our customers first. Can you elaborate on your feedback, and give suggestions on how we can improve? You can forward on your feedback via our ChatBot at help.skiddle.com and a member of the team will pick this up. Thanks, HW Skiddle Customer Support Team

Posted 1 week ago

“Received an email to inform me that more tickets had become available and a link. Easy process to buy further tickets and my app updated quickly.”

Helpful Report

Posted 1 week ago

Hi Nick, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Easy to navigate”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to navigate. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Great site, easy to use.”

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Posted 1 week ago

Hi Ian, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Too many perso.nal question for a simple ticket too many information that we must pit 2 or 3 times same info. Impossible to habe easyly the ticket”

Helpful Report

Posted 1 week ago

Hi Benoit, Thank you for your feedback. Here at Skiddle, we always aim to put our customers first so I am keen to get this resolved for you. I have sent an email to the email address we have on your account to try and get this resolved for you. I look forward to hearing from you, HW Skiddle Customer Support Team

Posted 1 week ago

“Ordered tickets on 23rd October for 1st November event at Tewkesbury Abbey. Can't download tickets until 31st October, and now have email to say that seating has been changed, but I can't see any information to show how this might affect me. Useless - will try to avoid using Skiddle again.”

Helpful Report

Posted 1 week ago

Hi Donald, Thank you for leaving a review. In order to assist you with a specific query, please contact customer support directly with your order details. We are available via phone, email and chat bot (help.skiddle.com). If you need our assistance during the weekend when our offices are closed, our most common queries can be found via help.skiddle.com. HW Skiddle Customer Support Team

Posted 1 week ago

“Very easy to navigate.”

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Posted 1 week ago

Hi there, Thank you for leaving a review. Happy to hear you find Skiddle easy to use. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

“Very expensive and clunky for what it is. If you are charing these high booking fees, then it should be easy to use and not force registration and more data mining on you.”

Helpful Report

Posted 1 week ago

Hi Iain, Thank you for your feedback. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. Booking fees are non-refundable - this is across the board with all booking platforms. However, Skiddle are one of the only platforms offering booking fee credit on a future purchase and further information about this can be found within your automated refund email. HW Skiddle Customer Support Team

Posted 1 week ago

“Facile à manipuler”

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Posted 1 week ago

Hi Gustave, Thank you for leaving a review. Happy to hear you enjoy using Skiddle. Have a lovely day! HW Skiddle Customer Support Team

Posted 1 week ago

skiddle is rated 4.4 based on 27,104 reviews