skiddle Reviews

Name: skiddle
Rating: 4.42

4.4 Rating 17,557 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,557 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

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Phone:

03333 01 01 01

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193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really difficult to follow and my ipad was not able to download - am in process of trying to work out how to get the tickets printed as I have paid but my receipt won't be accepted as tickets - worrying”

Helpful Report

Posted 8 months ago

“Vip area a rip off paid 19 extra each for 2 overpriced tuck vans, 3 seats, no cover, toilets were filthy, no hand towel, bar was expensive they were buying in 4 tins of red stripe for £6.25 and selling for £7.00 each! No special view area. Infact stayed in main area as toilets were cleaner and no queues. They also cut short Duallers set as acts were running late, came for Duallers and Billy Ocean.”

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Posted 8 months ago

“I still have been a able to view or print my ticket. First, it was several failed purchases and now after I managed to secure a ticket I am still unable to access the actual ticket 😡😡😡 It's been a stress dealing here. U wanted a feedback feedback you got.”

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Posted 8 months ago

“I dont like the need to download your app. If I book a ticket on line on my computer I want to be able to download and print it off immediately.”

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Posted 9 months ago

Hi Gregory, Thank you for your feedback. However, you can still access your tickets without downloading the app directly from the confirmation email. I have attached an article below which explains how you are able to download the PDF version of your tickets which you can either show on your phone or print out and take to the event with you. Download tickets: https://bit.ly/3WKrGJY Thanks, BW Skiddle Customer Support Team

Posted 8 months ago

“Stage crew that were not paying attention to problems happening on stage as they were too busy on their phones or chatting. Abysmal non-existent lighting, tiny stage, joke security staff flaunting their authority and changing the re-entry situation, no sign of posters indicating what times what bands were on main stage. One band over-running by 45 minutes. THE ONLY good thing was the high quality of the main stage bands who were all amazing. Sorry, but we speak as we found”

Helpful Report

Posted 9 months ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 9 months ago

“Carl Cox on the beach should have been cancelled due to bad weather. Drinks overpriced and sets were all shortened and sound was poor. Left after a couple hours.”

Helpful Report

Posted 9 months ago

Hi Gary, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 9 months ago

“Good information and easy to book. Poor sound system at Carl Cox on the beach. You could hear the crowd noise more than the DJs. Good sound should be a priority at any music event.”

Helpful Report

Posted 9 months ago

Hi Louise, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 9 months ago

“The atmosphere was good, 911 definately got the event started, before they came on it was like kareoke to cover songs. Sound and lighting was poor. You couldn't hear what the bands were saying at times, the lights blurred out the bands. Seem to be alot of time between bands comimg on that the DJ had to carry. Parking was an absolute scam. Nobody checking tickets, no reg number given. Plenty of free parking there. East17, 5ive and Blue were also brilliant but I've been to much better run festivals so would not choose this event again.”

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Posted 9 months ago

Hi Claire, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 9 months ago

“Hasting Pier was ridiculous. One screen for women’s game. Where were the multiple screens. Also tiny screen. Closest table was 30 + ft away. Couldn’t even see the ball. Left at halftime. £6 a ticket! For what! Assure you if it was a men’s game it wouldn’t be like this.”

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Posted 9 months ago

“Security staff lie to me and said they would keep my cooler box till I return for it. It was My late mam's. No apologies or empathy given, intact they laughed at my son when he asked he could look in the bins. I tried to find what you could take in before we went and couldn't find any information. The disabled toilet, the gentleman on their was letting people use it that didn't have passes and then said they were full at 6 o'clock. Why have wheelchair accessible toilets and let anyone use them. I supported my brother who has cerabl palsy and did not think this was a good accessible place. I have been on the past and would honestly say. It has gone down hill.”

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Posted 9 months ago

Hi Karen, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. LEB Skiddle Customer Support Team

Posted 9 months ago

“Website confusing, can't currently access tickets , website unclear.”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your feedback. There are many different ways in which you are able to access your tickets. You can locate your order using our handy order finder tool in which you have the ability to resend your confirmation email (https://bit.ly/3WmjLTr). From this email, you can download your tickets as a PDF. Downloading your tickets: https://bit.ly/3WKrGJY You are also able to log into the app to access your tickets in your order history, or via skiddle.com/orders. EM, Skiddle Customer Support Team

Posted 9 months ago

“Still waiting for conformation !!! The festival is sat morning and it’s now Thursday”

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Posted 9 months ago

“Was very disappointed to find that booking through skiddle cost me more that it would have paying at the venue. I think this needs to be reviewed I wouldn't have minded paying a booking fee but £2.05 per ticket was a joke !!!”

Helpful Report

Posted 9 months ago

Hi there, Thank you for your feedback. Skiddle is a self-service platform and the event organisers determine the ticket pricing structure themselves. Due to this, ticket prices are subject to change as agreed upon purchase. In the circumstances that promoters run a promotion\offer\reduction on the price of tickets, we're unfortunately unable to issue a refund. EM Skiddle Customer Support Team

Posted 9 months ago

“The event was organise that well ran out of beer and food. And last band could come on due to rain”

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Posted 9 months ago

Hi Jane, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EM, Skiddle Customer Support Team

Posted 9 months ago

“Poor - it could be you or it could be me. I thought I booked 27th July at 10.30 but the tickets showed 20th July at 10.30. Forgive me if I made the error and I forgive you. We can come on the 20th so all is well”

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Posted 9 months ago

“I ordered ticket online for the Thai festival I received a thank you email but have not yet got the tickets is been 2 weeks now and I don't know if i would get it straight away or near to the event”

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Posted 9 months ago

“Just don't like the interface”

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Posted 9 months ago

Hi Ritika, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. Have a great day! JR Skiddle Customer Support Team

Posted 9 months ago

“Out of all the acts that were advertised there was about a quarter of them there. Fun fair was 1 ride, roller disco a joke,bar prices extortionate, but the dj on the main stage was pretty good”

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Posted 9 months ago

“Last minutes plans got here too be told not letting people In till seven and show doesn’t start till 8 not good for our first time visiting let’s see how it pans out”

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Posted 10 months ago

Hi Christie, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. LC Skiddle Customer Support Team

Posted 9 months ago

“Queued 50 mins for a drink in the heat, sound quality was really poor. Left after 3 hours”

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Posted 10 months ago

Hi Tania, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. EC Skiddle Customer Support Team

Posted 10 months ago

skiddle is rated 4.4 based on 17,557 reviews