skiddle Reviews

Name: skiddle
Rating: 4.43

4.4 Rating 17,836 Reviews

93 %

of reviewers recommend skiddle

Company Reviews

Metrics

Info

4.4

Based on 17,836 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About skiddle:

Primary ticket agency and events guide

Visit Website

Phone:

03333 01 01 01

Write Your review

Tell us how skiddle made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

196

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and easy to use, with a variety of payment options available”

Helpful Report

Posted 4 days ago

Hi There, Thank you for leaving a review. We are glad to hear you found our site quick and easy to book through, and appreciated the variety of payment options we provide upon check out. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“Easy to follow instructions done immediately.Very happy thank you”

Helpful Report

Posted 4 days ago

Hi Kenneth, Thank you for leaving a review. We are glad to hear you found our site easy to follow in order to purchase your tickets. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 3 days ago

“Found booking straightforward,”

Helpful Report

Posted 4 days ago

Hi Arlene, Thank you for leaving a review. We are glad to hear you found our booking system straightforward to purchase through. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“Excellent. Very happy indeed”

Helpful Report

Posted 4 days ago

Hi Darrin, Thank you for leaving a review. We are glad to hear you are happy with your purchase through Skiddle. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“All event details clear and nice easy set up and purchase of tickets.”

Helpful Report

Posted 4 days ago

Hi Mark, Thank you for leaving a review. We are glad to hear you had all the event information you required and were able to purchase your tickets easily. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“Expensive booking fees”

Helpful Report

Posted 4 days ago

Hi Sian, Thank you for the feedback. Booking fees are charged simply because we pay the full face value of your ticket back to the event organiser. A booking fee is added per ticket and is calculated as a percentage of the face value. It's always displayed before you add any tickets to your basket. The booking fee is the margin that Skiddle applies in order to cover the cost of providing a secure ticketing service. This includes overheads such as debit/credit card processing fees, VAT, customer services, call handling, account management, administration, website development, secure server costs, profit, and a few tea bags for staff brews! IJ Skiddle Customer Support Team

Posted 3 days ago

“So easy to book my tickets great site”

Helpful Report

Posted 5 days ago

Hi There, Thank you for leaving a review. We are glad to hear you found our site easy to book your tickets through. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“The event was the 30th anniversary of Peach. However there was no to music to reflect this so very disappointing.”

Helpful Report

Posted 5 days ago

Hi There, Thank you for your feedback. It seems your review is referring to an event rather than your experience using our booking platform. If you would like to leave a review of an event you attended, you can do so on the Skiddle listing. Please just head to the event on Skiddle and leave your feedback on the ‘reviews’ tab. By leaving a review on the listing, the promoter can gather feedback on their events as this review platform is purely for how you found your booking experience. We would really appreciate it if you could amend your review to let us know how you found using Skiddle as a booking platform. IJ Skiddle Customer Support Team

Posted 3 days ago

“Was complicated and annoyed me and wanted me to pay an insurance fee for 3 pound tickets madness”

Helpful Report

Posted 5 days ago

Hi There, Thank you for your feedback. I am sorry to hear you found our booking platform complicated. Refund Protection is offered on every order, no matter the price, this is an opt in service you do not have to purchase on top of your ticket price. IJ Skiddle Customer Support Team

Posted 3 days ago

“Awkward to access booked tickets, why can't the actual tickets just be emailed to me, rather than being emailed a link to then have to enter access details, faff I don't need.”

Helpful Report

Posted 5 days ago

Hi There, Thank you for your feedback. We do not provide the tickets directly attached to the email as we request customers to input a piece of security to make it harder for others to access your tickets. IJ Skiddle Customer Support Team

Posted 3 days ago

“Skiddle consistently have an incredible selection of events and due to their close contact with their users I am yet to miss an event I have been wanting to attend”

Helpful Report

Posted 5 days ago

Hi William, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are so glad to hear you are a regular user of Skiddle and appreciate our close contact with customers. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 3 days ago

“It was easy, straighforward and I loved the updates on my phone.”

Helpful Report

Posted 5 days ago

Hi There, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear you found our site straightforward to use and appreciate the phone updates. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“Very easy to use, apparently safe and emailed tickets sent out promptly!”

Helpful Report

Posted 5 days ago

Hi Stephen, Thank you for leaving a review. We are glad to hear you found our site easy to book through and that your confirmation email arrived swiftly. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“Very Simple to use - email straight away verifying plus ticket 🎟 👌🏻”

Helpful Report

Posted 5 days ago

Hi Stephanie, Thank you for leaving a review. We are glad to hear you found our site simple to book through and received your confirmation email straigth away. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“One of the easiest sites to use”

Helpful Report

Posted 5 days ago

Hi There, Thank you for leaving a review. We are glad to hear you find us one of the easiest booking platforms to use. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 3 days ago

“User friendly”

Helpful Report

Posted 5 days ago

Hi There, Thank you for leaving a review. We are glad to hear you found our site user friendly. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“The lady i spoke to was really kind and helpful. She was able to cancel my ticket so that i could rebook for the correct day. She was really quick and gave me all the information i needed. Genuinely impressed with the cusromer service.”

Helpful Report

Posted 5 days ago

Hi Kimberly, Thanks for taking the time to leave a review. Your feedback helps shape Skiddle in things that really work great, and changes you’d like to see. We are glad to hear you received great customer service from our team here at Skiddle, and were provided with all the information you required. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“What to say mmm”

Helpful Report

Posted 5 days ago

Hi There, Thank you for leaving a review. Have a great time at the event 🎉 IJ Skiddle Customer Support Team

Posted 3 days ago

“Easy to buy through, quick”

Helpful Report

Posted 5 days ago

Hi Jeanette, Thank you for leaving a review. We are glad to hear you found us quick and easy to book through. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

“Easy to use booking service”

Helpful Report

Posted 5 days ago

Hi Ann-Marie, Thank you for leaving a review. We are glad to hear you found our booking service easy to use. Have a lovely day! IJ Skiddle Customer Support Team

Posted 3 days ago

skiddle is rated 4.4 based on 17,836 reviews