Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,198 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,198 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second cruise I have booked thru Rebecca at Six Star and she is a delight to deal with very knowledgeable Great service again thank you”

Helpful Report

Posted 6 hours ago

Dear David Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 6 hours ago

“I have been booking my cruise holidays through Dan McMahon of Six Star Cruises for several years. Always competitive pricing with consistently high standards of knowledge and service. Unlike some travel providers - I am always able to communicate easily with Dan - even after the booking has been made. He is very patient & always available to answer questions I might have about a future trip. I would highly recommend Dan & Six Star Cruises”

Helpful Report

Posted 6 hours ago

Dear Angie Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Dan recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 6 hours ago

“Really excellant service fro Rebecca Rimmer , would most certainly highly recommend”

Helpful Report

Posted 11 hours ago

Dear Mr Rosen, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Rebecca and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 8 hours ago

“Shirley at six star was so helpful and experienced in sorting out our needs for a fabulous cruise and coordinating flights and transfers. As good as always, well done. Tom & Eileen”

Helpful Report

Posted 1 day ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Good service, good price. Dan was very helpful in sorting things out for two couples booking together and getting best deal on flights. Quick response on live chat, email, and phone.”

Helpful Report

Posted 1 day ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Dan and his manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 1 day ago

“Booking with Six Star Cruises was excellent. Super customer service with Sue. She told us enquire about our next river cruise while on board Uniworld which we did and got good discounts We were able to link our booking back to her and she gave us a further discount. So all in all we have a great price for our next cruise. Always a pleasure to deal with Sue”

Helpful Report

Posted 2 days ago

Dear John, Thank you so much for your 5-star review. We are always delighted to receive feedback of this nature, and we truly appreciate you taking the time to share your experience with Six Star Cruises. It’s fantastic to hear that your concierge was able to offer advice that led to extra discounts on your sailing — that’s exactly the kind of service we strive to provide to our valued guests. Thank you once again for your kind words and for choosing to sail with Six Star Cruises. Kind regards, Customer Relations

Posted 1 day ago

“I need 100% help when arranging my holiday and Six Star Cruises do just that. Nothing is too much trouble - Rachel is my go to person who answers all my questions and solves all my problems down to the endth degree. I would thoroughly recommend this company is you want six star service.”

Helpful Report

Posted 2 days ago

Dear Mrs Schiefersten Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. We are so pleased that you are happy with the service received and your dedicated concierge is able to answer any questions or queries you may have. Thank you once again and thank you for choosing to sail with Six Star Cruises! Kind Regards Customer Relations.

Posted 1 day ago

“Lisa Paterson was the cruise consultant that helped us with this, our first booking with Six Star Cruises. I would have no hesitation in recommending Lisa or this company. Indeed I would go as far as to say having previously booked 20 plus cruises this was the most outstanding service we have ever experienced. This booking was for a grand voyage type trip to help us celebrate a special occasion .It is the longest voyage we have undertaken and the most costly and we were keen to get the right fit for us, From our first call with Lisa she listened attentively to what we were looking for , was confident and patient in answering all of our ( many ) questions and deftly researched some of our more obscure enquiries. It was clear to us that she had a sound knowledge of the range of products but more than that she was really focussed on helping us to reach the right decision for us. I feel it is important to point out that this was quite the task requiring considerable patience given that we are those customers that have mastered a fine blend of picky and dithering! Ultimately we felt completely confident in our cruise selection and in choosing Six Star Cruises to book and manage that for us. Very importantly we also thought that the price we paid was extremely competitive and as this trip was at the very top end of our budget this was very important to us. We have taken 20 plus cruises and while this is our first booking with this company they and Lisa will in future be our first call. Many Many thanks Lisa for helping us with this booking and we look forward to many more. It was an absolute pleasure.”

Helpful Report

Posted 2 days ago

Dear Guests Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“My wife and I have used Six Star Cruises many times for sea cruises but this was our first River Cruise and was advised by Laura to try Scenic , although I was doubtful to say the least about river cruising I can only say it was an absolute joy , yes , more sedate than a sea cruise but no less enjoyable for that I really loved it and I am so gratefull to Laura for the recommendation and all the organizing she did to make the holiday so enjoyable. The only problem we encounted was down to BA and Munich Airport whe failed to load 46 bags onto the aircraft ,my wife received hers two days later and I have been advised by email I should receive mine tomorrow the 21st after landing on the 13th....this was very worrying for the past week . We found Munich Airport to be nothing short of chaotic .But as I say this was purely down to BA and the airport .”

Helpful Report

Posted 2 days ago

Dear Mr and Mrs Panks Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura, it is so good to hear how much you enjoyed your river cruise. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Our first time on a river boat very happy will defiantly do another.”

Helpful Report

Posted 2 days ago

Dear Mr Wood Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your experience, we are very pleased to hear that you enjoyed your river cruise. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Laura was excellent when we booked our latest cruise with Azamara. Flight times were just right, we were even lucky enough to be upgraded to business class on our outbound leg. Laura dealt with all our queries promptly. We would definitely recommend Laura and Six star cruises.”

Helpful Report

Posted 2 days ago

Dear Valued Guest, Thank you so much for your 5-star review! At Six Star Cruises, we are always delighted to receive feedback of this nature, and we truly appreciate you taking the time to share your experience with us. We’re thrilled to hear that Laura provided excellent service during your journey. Your kind comments will be passed on to Laura and her manager—they will be very much appreciated. Thank you once again for your feedback and for choosing Six Star Cruises. We look forward to welcoming you aboard again soon. Kind Regards Customer Relations

Posted 2 days ago

“Six star were recommended to us and I cannot fault the service that we have received. Booked a cruise to celebrate our 50th Wedding anniversary through Shirley, who matched a price I had previously been given and couldn’t have been more helpful and knowledgeable. I would certainly also now recommend to others.”

Helpful Report

Posted 3 days ago

Dear Valued Guest, Thank you so much for your 5-star review! At Six Star Cruises, we are always delighted to receive feedback of this nature, and we truly appreciate you taking the time to share your experience with us. We’re so pleased to hear that Shirley was able to assist in finding the perfect holiday to celebrate such a special occasion. Your kind words will be passed on to Shirley and her manager—they will be very much appreciated. Thank you once again for your feedback and for choosing to sail with Six Star Cruises. Kind Regards Customer Relations

Posted 2 days ago

“We always book with six star and have done so for the last 10 years, we have had the same concierge Laura Wing and she is very good. Laura knows exactly what we like, the standard we require and is very knowledgeable so is able to get us a good price. Very happy with the service we receive.”

Helpful Report

Posted 3 days ago

Dear Stephanie Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 3 days ago

“Rebecca was extremely helpful when booking our most recent cruise with Seabourn. We have used Six Star Cruises on several occasions as the price is usually very competitive compared to other companies and it is helpful to have a personal contact to reach out to with any queries.”

Helpful Report

Posted 4 days ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Rebecca and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 3 days ago

“Sandie Collier is very knowledgeable and gave us great customer service.”

Helpful Report

Posted 4 days ago

Dear Eileen, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Sandie and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 3 days ago

“Having used 6 star cruises for several years now I am always happy with price, service and the efficiency of the company’s personnel. Our latest bookings were with Lisa P, I found her friendly ,professional and efficient. Nothing was too much trouble and I was kept in the loop at all stages. The booking was a happy experience and it was in fact a joy to talk to Lisa.”

Helpful Report

Posted 4 days ago

Dear Joan Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“Just love booking with Six Star as I feel it is a very personal service. Dan is very knowledgeable, helpful and efficient and returns my calls/emails immediately and sorts everything out!”

Helpful Report

Posted 4 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Dan recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“Emma, was extremely knowledgeable and helpful with our booking.”

Helpful Report

Posted 5 days ago

Dear Linda Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Emma recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“We have been booking cruise with Sixstar for over 10 years now. All this time our cruise concierge Lisa Mallon as always provided us with exceptional service. Nothing is too much trouble Why use another company?”

Helpful Report

Posted 6 days ago

Dear Richard Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Lisa recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“We have just enjoyed a wonderful River Cruise with Scenic recommended by our cruise concierge Laura Wing. It was fabulous - food and service was fantastic and the Cruise Director was both informative and entertaining. Places visited were beautiful. The excursions were great too. Couldn't ask for more! We have used Laura for several years now and she is both helpful and knowledgeable and offers a friendly and professional service. Thank you Laura!!”

Helpful Report

Posted 1 week ago

Dear Josephine Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura, we are so pleased that you enjoyed your river cruise with Scenic. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

Six Star Cruises is rated 4.8 based on 5,198 reviews