Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,411 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,411 reviews

Customer Service
Communication Channels	Telephone, Email

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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our concierge Shirley McCue was extremely helpful and made the whole process much easier.”

Helpful Report

Posted 1 month ago

Dear Kenneth Thank you for your review, We are pleased to hear that Shirley made the process easier for you. Providing helpful, supportive service at every step is exactly what we aim for, and it’s wonderful to know Shirley delivered just that. Your comments have been shared with her, and we’re sure they’ll be greatly appreciated. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“We have just booked another cruise with Laura Wing who was very helpful as usual. Laura also booked our flights and hotel and dealt with all our queries efficiently Thank you so much x”

Helpful Report

Posted 1 month ago

Dear Jennifer Boast, Thank you so much for your lovely feedback. We are delighted to hear that Laura once again provided you with such helpful and efficient service, taking care of your cruise, flights, and hotel arrangements with ease. She will be so pleased to receive your kind comments. We truly appreciate your continued trust in us and hope you have a fantastic upcoming cruise! Kind regards, Customer Relations

Posted 2 weeks ago

“I’ve booked with Rebecca numerous times and it never ceases to amaze me what patience she has in getting me exactly the cruise I want. I would thoroughly recommend her and Six Star Cruises for their brilliant service and attention to detail.”

Helpful Report

Posted 1 month ago

Dear Rita Schiefersten, Thank you so much for your wonderful feedback and for your continued loyalty. We are delighted to hear that Rebecca has consistently provided you with such patient, attentive service in helping you find the perfect cruise each time. She will be absolutely thrilled to receive your kind words. Your recommendation means a great deal to us, and we truly appreciate your trust in Six Star Cruises. We look forward to assisting you again soon. Kind regards, Customer Relations

Posted 2 weeks ago

“Have been recommending Dan at 6 Star to anyone interested in cruising for many years Just booked another two cruises and Dans excellent service is still top notch same It gives you confidence”

Helpful Report

Posted 1 month ago

Dear Tony Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Have been recommending Dan at 6 Star to anyone interested in cruising for many years Just booked another two cruises and Dans excellent service is still top notch same It gives you confidence”

Helpful Report

Posted 1 month ago

Dear Tony Cowan, Thank you so much for your continued loyalty and for recommending Dan over the years. We are delighted to hear that his service remains consistently top-notch and gives you the confidence when booking your cruises. Dan will be thrilled to receive your kind feedback. We truly appreciate your trust in Six Star Cruises and hope you have an amazing time on your upcoming trips. Kind regards, Customer Relations

Posted 2 weeks ago

“Donna was brilliant. She put together a travel plan that totally suited our travel needs and worked hard to find an arrangement that suited perfectly. She found information quickly and efficiently and even worked for us on her day off. A true professional.”

Helpful Report

Posted 1 month ago

Dear Rosmac, Thank you so much for your wonderful feedback! We are absolutely delighted to hear how pleased you were with the service Donna provided. She truly goes above and beyond for her customers, and it is fantastic to know she was able to create a travel plan that suited your needs perfectly. Your kind words about her dedication and professionalism, especially taking the time to assist even on her day off will mean a great deal to her and the wider team. We really appreciate you taking the time to share your experience and look forward to helping you plan another unforgettable trip in the future. Kind Regards, Customer Relations

Posted 1 month ago

“Six star service from Katie”

Helpful Report

Posted 1 month ago

Dear Trevor, Thank you so much for taking the time to share your feedback, we really appreciate it! We are absolutely delighted to hear that you received “six star service” from Katie. She is a valued member of our team, and your kind words will mean a great deal to her. Providing exceptional service is what we strive for, so it is wonderful to know we made your experience such a positive one. We look forward to helping you again in the future. Thank you once again, Kind Regards Customer Relations

Posted 1 month ago

“Rebecca was wonderful with her hwlpmand advice re booking our amazing cruise.”

Helpful Report

Posted 1 month ago

Dear Mr Rae Thank you for your review, We are very pleased to hear that Rebecca was able to help with your booking and provide helpful advice for your cruise. She always goes the extra mile to make sure everything is just right. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Customer service was very good”

Helpful Report

Posted 1 month ago

Dear Guest Thank you for your review, We are so pleased to hear that you found our customer service to be very good. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 month ago

“Shirley was very helpful and got us exactly what we wanted - delighted with the service.”

Helpful Report

Posted 1 month ago

Dear Frances Thank you for your review, We are pleased to hear that you are delighted with the service provided by Shirley. Its great that Shirley was able to get what you wanted and was very helpful. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 1 month ago

“Unfortunately I had an ankle injury before I went and had to wear an ankle brace and walk with the aid of a stick. I could do all slow activities and we had the most wonderful guide in Monet’s garden who used short cuts and a route with no steps apart from Monet’s house. The guide in Rouen was superb and went at the right pace.On board the staff were superb. The food couldn’t be more delicious and the rooms were beautifully kept.”

Helpful Report

Posted 1 month ago

Dear Pam Vanheems, Thank you very much for taking the time to share such a detailed and thoughtful review. We are sorry to hear about your ankle injury prior to your trip, but we are so pleased that you were still able to enjoy your experience. It is wonderful to hear how supportive and accommodating your guides were, particularly at Monet’s garden and in Rouen, ensuring you could explore comfortably at the right pace. We are also delighted that you enjoyed your time on board, from the attentive service provided by the staff to the quality of the food and the standard of your accommodations. Thank you once again for your kind comments, we truly appreciate you sharing your experience and hope to welcome you on another cruise in the future. Kind regards, Customer Relations

Posted 1 month ago

“We had fantastic service from Shirley. She took lots of time in helping us book our prefect cruise and flights. We kept changing our mind on several options but she was very patient and we got a great overall price and itinerary. We have used Six Star on many occasions and always had great service.”

Helpful Report

Posted 2 months ago

Dear Ruth Thank you for your review, We are happy to hear that Shirley provided such fantastic service and took the time to help you find the perfect cruise and flights. We understand that planning the ideal itinerary can take a few changes along the way, so it’s wonderful to know her patience and expertise made the process enjoyable for you. It also means a great deal to us that you’ve chosen Six Star Cruises on multiple occasions and continue to receive consistently great service. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 1 month ago

“I have being in contact with Jill Davison. I must say she has been exceptional in sorting out our cruise issues. I have found her to be helpful, kind and very patient. Jill is an asset to Six Star cruises, I will definitely use Six Star in the future especially Jill if possible .”

Helpful Report

Posted 2 months ago

Dear Lynda, Thank you very much for taking the time to share your feedback. We are delighted to hear that Jill provided such exceptional support and helped resolve your cruise concerns with care, patience, and professionalism. Your kind comments will be passed on to Jill, who will be thrilled to receive this recognition. We look forward to assisting you again in the future. Kind regards, Customer Relations.

Posted 2 months ago

“Rebecca has always been very helpful and found us exactly what we are looking for every time we go on holiday. Would not book with any one else.”

Helpful Report

Posted 2 months ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

“Cruise was great but the two hour delay in getting though passport control at Lisbon was terrible as a result there was no taxi waiting for our transport to the ship so it was 35 euros it cost us to get a taxi to the ship.”

Helpful Report

Posted 2 months ago

Dear Guest Thank you for taking the time to share your feedback. We’re really pleased to hear that you enjoyed your cruise overall. We’re sorry to learn about the delay you experienced going through passport control in Lisbon and the inconvenience this caused on arrival at the port, including having to arrange your own taxi. While passport control is managed by local authorities and outside of our control, we do understand how frustrating this must have been after a long journey. We appreciate you highlighting this and for your kind comments about the cruise. Many thanks Customer Relations

Posted 2 months ago

“Laura is so polite and helpful. She managed to answer all my questions and nothing was too much trouble. Everything went well and we had a brilliant cruise.”

Helpful Report

Posted 2 months ago

Dear Sharon Thank you so much for your feedback, We are happy to hear that Laura was polite, helpful, and able to answer all your questions, making the booking process smooth and stress free. It’s wonderful to know everything went well and that you had a brilliant cruise. We’ll be sure to pass on your lovely comments to Laura. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

“Rebbe a was a delight to work with she made the whole booking very easy and was very helpful”

Helpful Report

Posted 2 months ago

Dear Doreen Thank you for your review, We are happy to hear that Rebecca was a delight to work with and made your booking process easy and stress free. It’s great to know she was so helpful throughout, we will be sure to pass on your kind words to her. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

“Really enjoyed the cruise. Rebecca was great making the booking process easy, accommodating all our changes. The staff on the ship were amazing. The ship was pristine. Entertainment really good. The trips were ok. The food was fantastic, best ever. Despite trying to get into one of the Resteraunts for months prior to departure we could not get in. I’m sure there was capacity for every guest to go once.”

Helpful Report

Posted 2 months ago

Dear Rosemary Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. We are very pleased to hear that you really enjoyed your cruise. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

“Absolutely great. How Shirley McCue managed to come up with the package that she did for us we will never know. The hotel she booked for us in Rome prior to us boarding our cruise ship was fantastic , and the cost unbelievable and we will be requesting a further few nights next year there when we re visit Rome. All drivers arrived on time and except one surly looking individual meeting us in Athens ,were pleasant and helpful. We are telling all those we met on our cruise how well our trip was organised by Shirley and they could not believe the price we paid . Thanks a million Shirley will be back later this year with another challenge for you !!!”

Helpful Report

Posted 2 months ago

Dear Valued Guest, Thank you so much for taking the time to leave such a wonderful review. We are delighted to hear how impressed you were with the package Shirley put together for you, from the excellent hotel in Rome to the well‑organised transfers and great value overall. It is fantastic to know everything came together so smoothly and that you are already considering returning next year. We will be sure to pass on your kind comments to Shirley. Your recommendation is very much appreciated and we look forward to helping you again later this year. Kind Regards Customer Relations.

Posted 2 months ago

“This is not the first time I've used Six Star. We booked Silver Sea and it was amazing. What was equally impressive was the attendant organisation by Six Star specifically Laura. Flights, taxis,updates etc..were first class. Communication was always there as well as essential 'heads up' when appropriate. The best Agents I have ever used =and I've used a few!! Geoff Williams”

Helpful Report

Posted 2 months ago

Dear Geoff Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 months ago

Six Star Cruises is rated 4.8 based on 5,411 reviews