Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,147 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time with we've booked with Dan McMahon. His help is professional and timely and we still chose to book our business class airfare through him even though it was a bit more than the airline rate. We had a very good deal on the cruise and felt we wanted to keep the whole booking with Dan. My sister-in-law has already said she'll book with him next time.”

Helpful Report

Posted 5 months ago

Dear Monica, Thank you for your 5* Review and choosing to book with us again! Six Star Cruises are always delighted to receive reviews of this nature and appreciate when guests take the time to share their experience with us. We are very glad to hear that you find your experience with Dan to be professional, it is also great that the deal Dan was able to offer on your sailing, resulted in you deciding to book your business class flights with us. Dan certainly is an asset to our sales team. Rest assured your comments have been forwarded to Dan and his manager and were greatly received. Kind Regards Customer Relations.

Posted 5 months ago

“The booking experience was very smooth. Stacey discussed all the parts of the package and ensured that I was completely aware of everything. She is always so engaging but completely professional and I would recommend her without reservation.”

Helpful Report

Posted 5 months ago

Hello Stephen Thank you so much for your 5 star review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Stacey was so helpful when assisting with your cruise and we appreciate your very kind comments Kind Regards Customer Relations

Posted 5 months ago

“Always a pleasure booking through Claire - great personal service.”

Helpful Report

Posted 5 months ago

Dear Sue Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know it’s a pleasure for you to book with Claire, along with her personal service. Rest assured your review will be passed on to Claire and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 5 months ago

“Stacey was as helpful and responsive as always and we had our next cruise booked with the minimum of fuss, but all the information required. Top class, in a world where this is not always the case!!”

Helpful Report

Posted 5 months ago

Dear Mr Nuttall Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know how helpful Stacey was when booking your cruise. Rest assured your review will be passed on to Stacey and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 5 months ago

“Polite. Professional staff. Helpful. Competitive prices. Can be reached by email or free phone calls.”

Helpful Report

Posted 5 months ago

Hello Thank you so much for your recent review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that you found Katie professional and helpful when assisting with your cruise, I will certainly pass on your comments to Katie and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 5 months ago

“Very helpful and friendly”

Helpful Report

Posted 5 months ago

Hello Thank you so much for your 5 star review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to share your experience, it is very much appreciated. Once again thank you for lovely comments, Kind Regards Customer Relations

Posted 5 months ago

“Stress free booking with Stacey, everything sorted in a very short time . I'm very confident using six star as I've used them many times .”

Helpful Report

Posted 5 months ago

Hello Thank you so much for your 5 star review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Stacey was so helpful when assisting with your cruise and made it stress free Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 5 months ago

“Elizabeth was fantastic. Came together in no time with everything we requested.”

Helpful Report

Posted 5 months ago

Hello Thank you so much for your review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Elizabeth was so helpful when assisting with your cruise, I will certainly pass on your comments to Elizabeth and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 5 months ago

“As always Dan was speedy, efficient and professional in setting up our cruise for next Jan. This is probably the fifth or sixth cruise Dan has booked for me and his standards have never slipped.”

Helpful Report

Posted 5 months ago

Hello Mr Dixon Thank you so much for your review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Dan was so helpful when assisting with your cruise, I will certainly pass on your comments to Dan and his manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 5 months ago

“Well served by both Stacey and Erin when booking my next cruise”

Helpful Report

Posted 5 months ago

Hello Thank you so much for your review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Stacey and Erin were so helpful when assisting with your cruise, Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 5 months ago

“Just booked a Seaborne cruise for 6 people and Lisa P made the whole process seem very simple. Changes and adjustments were handled quickly and efficiently and now we just have to look forward to our holiday.”

Helpful Report

Posted 5 months ago

Dear Tony Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Lisa made the whole process seem very simple when booking your cruise. We are very glad to hear that changes and adjustments were handled quickly and efficiently and that you are now looking forward to your holiday. Rest assured your review will be passed on to Lisa and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 5 months ago

“I booked my river cruise with Dan McMahon, as usual he is very helpful and professional. I feel he really understands what I want and helps me get it thank you.”

Helpful Report

Posted 5 months ago

Dear Sheena Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Dan was as usual helpful and professional when booking your river cruise. We are very glad to hear that Dan understands what you want and helps you get it. Rest assured your review will be passed on to Dan and his manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 5 months ago

“Shirley was very helpful and knowledgeable I would be more than happy to book with her in the future”

Helpful Report

Posted 6 months ago

Hello Thank you so much for your review, SixStar Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Shirley was so helpful when assisting with your cruise, I will certainly pass on your comments to Shirley and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 6 months ago

“Shirley was extremely helpful in arranging our forthcoming cruise on Explora 2 and we look forward to booking with her help again in the future.”

Helpful Report

Posted 6 months ago

Dear Mr Wellings, Thank you for your review. Six Star Cruises are always delighted to receive reviews of this nature. Thank you for taking the time to share your experience with us. I am glad that Shirley was extremely helpful in arranging your forthcoming cruise and will be very grateful for you taking the time to leave a glowing review. Rest assured your comments will be forwarded to Shirley and her manager. Thank you once again, Customer Relations.

Posted 6 months ago

“What is this email really telling me I made a genuine enquiry and you’ve told me nothing”

Helpful Report

Posted 6 months ago

Dear Guest, I am very sorry to hear that you are not happy with the service received from Six Star Cruises. In order for us to investigate this matter and to make sure that we provide the answerers in which you are seeking, please can you forward the email correspondence received to customer.relations@worldtravelholdings.co.uk Many thanks. Kind Regards Customer Relations

Posted 6 months ago

“Always book with Dan at 6 star cruises. Very knowledgeable and informative on all cruise lines, and does his best to ensure that you get the best package available”

Helpful Report

Posted 6 months ago

“Shirley is our go-to cruise consultant and, as usual, she did not disappoint. She is incredibly knowledgeable and professional.”

Helpful Report

Posted 6 months ago

“Elizabeth Wright at Six Star Cruises is always my first choice when looking for a cruise. I always receive a first class service. Even when I book a cruise on board, I always make sure the booking is passed to Elizabeth who contacts me on my return and deals with everything.”

Helpful Report

Posted 6 months ago

“A really good booking experience. Emma was efficient and very helpful and kept us updated throughout the process.”

Helpful Report

Posted 6 months ago

“Again superb service from Six Star and particularly the cruise counsellor who secured an excellent cabin booking on a very sought after cruise at an extremely competitive price. All done at speed with professionalism and attention to detail.”

Helpful Report

Posted 6 months ago

Six Star Cruises is rated 4.8 based on 5,147 reviews