Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,156 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,156 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Claire H was superb at dealing with our many questions and giving knowledgeable advice. We can't thank Claire enough!! This is our 2nd cruise now through Claire- it won't be our last! - one of their competitors (Imagine)was obnoxious and extremely aggressive in pushing a sale. Six Star Cruising are the opposite and delightful.”

Helpful Report

Posted 16 hours ago

Dear Vicki Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Claire recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 15 hours ago

“Excellent service, as always, from Donna Worsnip. We have worked exclusively with Donna for a number of years which allows her to tailor each journey to our requirements. We are very happy with Six Star and have no hesitation in recommending the company to our friends.”

Helpful Report

Posted 16 hours ago

Dear Mr Scott Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Donna recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 15 hours ago

“Excellent service as always by Katie Austin. She always goes the extra mile to ensure we get the best cruise from every point of view. Many thanks!”

Helpful Report

Posted 18 hours ago

Dear Ian Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that you received excellent service as always from Katie when booking your cruise. We are very glad to hear that Katie always goes the extra mile to ensure you get the best cruise. Rest assured your review will be passed on to Katie and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 17 hours ago

“We have just booked with Six star Cruises for the first time and Grant was extremely knowledgeable, friendly and efficient. Will certainly ask for Grant again.”

Helpful Report

Posted 1 day ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Grant recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Shirley was great!patient and informative. Thank you!”

Helpful Report

Posted 1 day ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Shirley and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 21 hours ago

“Lisa & Rebecca both very helpful & knowledgable. I wouldn’t hesitate to use them again.”

Helpful Report

Posted 1 day ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Lisa, Rebecca and their managers and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 21 hours ago

“This is not the first time I have used Six Star. You definately get the feeling it is more a 'personalised' service than other Agents. Laura explained matters fully, endevoured to secure options more suited to our individual needs - and then made recommendaions.. but without any pressure. Overall a first class service - particulary being more 'customer centred' than others”

Helpful Report

Posted 1 day ago

Dear Geoff Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“We have been booking with Six Star Cruises for many years. The fact that we always contact Donna to discuss a cruise before taking any further steps shows how much we rate the company and staff”

Helpful Report

Posted 1 day ago

Dear Peter Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Donna recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Great customer service by really helpful agent.”

Helpful Report

Posted 2 days ago

Dear Value Guest. Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us with regards to the great customer service received from one of our helpful agents. Your review is very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 21 hours ago

“I have booked many times with Sixstarcrusing and it’s always a good experience. I use Dan McMahon who looks after all my requests efficiently and prices are very competitive. It’s a company that I can recommend with confidence.”

Helpful Report

Posted 2 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Dan recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Rebecca was great, finding us the holiday we wanted. She was always on hand if we had any questions. Would highly recommend.”

Helpful Report

Posted 2 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Great value cruise packages and great service. This is the second cruise we have booked with Shirley McCue and we’re happy and confident that Shirley is working hard to ensure our cruise runs smoothly. We’ve used traditional High Street travel agents in the past but feel Six Star Cruises are able to get the best deals and happy to use their services”

Helpful Report

Posted 2 days ago

“Our cruise concierge was Shirley McCue. From our first communication with Shirley in October 2024 to the ending of our cruise in July 2025, and her concern beyond that, Shirley has guided us through in a wonderful way, particularly as this was our first riverboat cruise. I cannot speak highly enough of her professionalism in booking, with answers to our many questions, her desire to make us feel at ease and confident with our planning, her concern for our cruise experience, plus her very genuine friendliness and desire to make sure we were happy. I believe Shirley is a great asset to Six Star Cruises and it is clear she LOVES her job and gains pleasure from helping others. Thank you Shirley and Six Star Cruises”

Helpful Report

Posted 3 days ago

Dear Lynda Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Shirley recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Laura was very helpful from booking all the way though to joining our cruise. We were independent travellers and we had good communication whilst travelling through Europe to join the cruise. Forgot to put the star rating on the last submission but it was 5*”

Helpful Report

Posted 4 days ago

Dear Brian Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura was very helpful when booking your cruise. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind regards Customer Relations

Posted 3 days ago

“I cannot understate how much having Rebecca Rimmer as our contact person/ cruise concierge has enhanced our experience of booking cruises. We came to cruising late never having done one before and have now done three cruises since February: two with SixStar and one with another company...Japan, Mediterranean and Baltic ..and here we are considering a third cruise in the same year. I feel confident that Rebecca will find us the best deal. I truly appreciate the combination of professionalism and personality she displays. Thank you Rebecca. We look forward to working with you again.”

Helpful Report

Posted 1 week ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rebecca most certainly is an asset to our Six Star Cruise team. Rest assured your lovely comments have been forwarded to Rebecca and her manager. Thank you once again. Kind Regards Customer Relations.

Posted 1 week ago

“Laura at six star has been a star for us , helpful, knowledgeable, and always an available to help with anything. Her passion for what she does shines through in every contact with her. My wife and I would wholeheartedly recommend her and Six star to anyone who cruises. She handled everything for our most recent Azamara cruise which was fantastic, we can’t wait for the next one.”

Helpful Report

Posted 1 week ago

Dear Anthony Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura has been a star. We are very glad to hear that Laura was helpful, knowledgeable, and always available to you, it is great to know that you and your wife would wholeheartedly recommend Laura and Six Star Cruises. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Have booked several cruises through Six Star with the help of Laura. Prompt, friendly service. Invariably can provide the best price. Will be in contact again when we want to organise another cruise.”

Helpful Report

Posted 1 week ago

Dear Jo Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that Laura was prompt and provided you with a friendly service when booking your cruise. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Absolute perfection.”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that your booking journey was absolute perfection. Rest assured your review will be passed on to Laura and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“We had a fabulous Silver Sea cruise organised by Shirley, it was excellent value for money with hotels and excursions organised before and after the cruise, unfortunately we had a problem with transfers so my only suggestion would be to consider using a different company for transfers”

Helpful Report

Posted 2 weeks ago

Dear Linda, Thank you for your 5* Review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your comments will be forwarded to Shirley and her manager and will be very much appreciated. We are very sorry to hear that you faced issues with your transfers. Please can I assure you that Six Star Cruises is committed to providing an exceptional standard of service and it is important to us that each of our customers receives the service that exceeds his or her expectation. If you would like us to look into the transfer issues further please email your complaint to customer.relations@worldtravelholdings.co.uk Thank you once again. Kind Regards Customer Relations

Posted 2 weeks ago

“Laura was very helpful. Patient and kind and would happily come to her again for Uture holiday bookings . There were a few admin issues which Laura attended to promptly and nothing was too much trouble . Thankyou .”

Helpful Report

Posted 2 weeks ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 2 weeks ago

Six Star Cruises is rated 4.8 based on 5,156 reviews