Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,166 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,166 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lisa who has managed our cruises before once again found the best value available. Not all about money it's the personal touches like port and starboard, flight links and transport links”

Helpful Report

Posted 11 hours ago

“The lady that dealt with me was very friendly. She found out all the information I needed and got me avery good price. Thankyou”

Helpful Report

Posted 19 hours ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that the lady you spoke with was very friendly and that she found out all the information that you needed. May I ask that you update you star rating on the review site if you did not mean to give us 1*. Rest assured your review will be passed on to Paula and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 18 hours ago

“Once again Sandie helped us find our perfect cruise at an excellent price”

Helpful Report

Posted 2 days ago

Dear Mr Jones, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. We are glad to hear that Sandie was able to find your perfect cruise at an excellent price! Thank you once again. Kind Regards Customer Relations.

Posted 1 day ago

“We have booked many cruises with Stacey and we have always found her to be very efficient and helpful.”

Helpful Report

Posted 2 days ago

Dear Lynn Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Stacey recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Excellent customer service once again from Elizabeth. We were on a bit of a tight deadline to secure a discount via the cruise company and Elizabeth quickly provided a quote, booked the trip, all within 24 hrs. Our cruise earlier this year was seamless, pre and post hotels, transfers and the cruise itself was amazing. A well put together package with a personal touch. Would highly recommend.”

Helpful Report

Posted 3 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Elizabeth recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“Somewhat detailed but quick and easy way of booking a cruise with my contact very keen to help in any way possible.”

Helpful Report

Posted 4 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Erin recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 day ago

“We have used Six Star services for all our cruises for as long as I can remember. They have always provided top rate service, their pricing is always competitive, when we've had to cancel, they are always on the customer's side and the personal service we've received is second to none. I'd particularly like to thank Stacey Williams whose knowledge of Regent Seven Seas cruises cannot be beaten. Nothing is too much trouble and a conversation with her adds to the pleasure of booking a new cruise.”

Helpful Report

Posted 4 days ago

Dear Paul Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Stacey recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“This is our first time using Six Star Cruises. Everything about them was top notch. Our consultant, Rebecca, was very knowledgeable about the ship, having sailed on The Splendour herself as well as several of her sister ships. She was also a real source of information regarding travelling to Antártica. She arranged our excursions as well as adapting our itinerary before the cruise so that we could extend our stay. Calls were returned at the agreed time and the whole process was made very simple. Excellent customer service. We were also contacted by the manager to ensure that everything had been seen to and we were happy.”

Helpful Report

Posted 5 days ago

Dear Mandy Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“We enjoyed our first cruise which we booked through Rebecca Rimmer. Everything was efficiently done to suit our needs. We would definitely recommend Six Star Cruises.”

Helpful Report

Posted 6 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Rebecca recently, it is so good to hear you enjoyed your first cruise. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“Sandie is always very helpful and responsive. Price is competitive ( I hope) and luckily we never had a situation for refund so can’t comment on that.”

Helpful Report

Posted 6 days ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Sandie recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 4 days ago

“Claire H was superb at dealing with our many questions and giving knowledgeable advice. We can't thank Claire enough!! This is our 2nd cruise now through Claire- it won't be our last! - one of their competitors (Imagine)was obnoxious and extremely aggressive in pushing a sale. Six Star Cruising are the opposite and delightful.”

Helpful Report

Posted 1 week ago

Dear Vicki Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Claire recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Excellent service, as always, from Donna Worsnip. We have worked exclusively with Donna for a number of years which allows her to tailor each journey to our requirements. We are very happy with Six Star and have no hesitation in recommending the company to our friends.”

Helpful Report

Posted 1 week ago

Dear Mr Scott Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Donna recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Excellent service as always by Katie Austin. She always goes the extra mile to ensure we get the best cruise from every point of view. Many thanks!”

Helpful Report

Posted 1 week ago

Dear Ian Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know that you received excellent service as always from Katie when booking your cruise. We are very glad to hear that Katie always goes the extra mile to ensure you get the best cruise. Rest assured your review will be passed on to Katie and her manager. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“We have just booked with Six star Cruises for the first time and Grant was extremely knowledgeable, friendly and efficient. Will certainly ask for Grant again.”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Grant recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Shirley was great!patient and informative. Thank you!”

Helpful Report

Posted 1 week ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Shirley and her manager and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 1 week ago

“Lisa & Rebecca both very helpful & knowledgable. I wouldn’t hesitate to use them again.”

Helpful Report

Posted 1 week ago

Dear Valued Guest, Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us. Rest assured your kind comments will be forwarded to Lisa, Rebecca and their managers and will be very much appreciated. Thank you once again. Kind Regards Customer Relations

Posted 1 week ago

“This is not the first time I have used Six Star. You definately get the feeling it is more a 'personalised' service than other Agents. Laura explained matters fully, endevoured to secure options more suited to our individual needs - and then made recommendaions.. but without any pressure. Overall a first class service - particulary being more 'customer centred' than others”

Helpful Report

Posted 1 week ago

Dear Geoff Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Laura recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“We have been booking with Six Star Cruises for many years. The fact that we always contact Donna to discuss a cruise before taking any further steps shows how much we rate the company and staff”

Helpful Report

Posted 1 week ago

Dear Peter Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Donna recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

“Great customer service by really helpful agent.”

Helpful Report

Posted 1 week ago

Dear Value Guest. Thank you for your 5* review. Six Star Cruises are always delighted to receive reviews of this nature and we would like to thank you for taking the time to share your experience with us with regards to the great customer service received from one of our helpful agents. Your review is very much appreciated. Thank you once again. Kind Regards Customer Relations.

Posted 1 week ago

“I have booked many times with Sixstarcrusing and it’s always a good experience. I use Dan McMahon who looks after all my requests efficiently and prices are very competitive. It’s a company that I can recommend with confidence.”

Helpful Report

Posted 1 week ago

Dear Guest Thank you for your 5 star review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to share your thoughts on the service delivered by Dan recently. Once again thank you for your review it is very much appreciated. Kind Regards Customer Relations

Posted 1 week ago

Six Star Cruises is rated 4.8 based on 5,166 reviews