Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,514 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,514 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our concierge Matthew was extremely helpful and knowledgeable. He didn't pressure us and really seemed to want the best holiday for us. He also offered a great discount on the brochure price. Very very impressed up to now and I'd certainly recommend”

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Posted 9 years ago

“My first experience with Six Star Cruises and the Consultant was very helpful.”

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Posted 9 years ago

“first class booking service and answered any questions promptly and effeciently.”

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Posted 9 years ago

“It was not just me phoning them with queries but them phoning proactively. Lots of help booking seats on aircraft.”

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Posted 9 years ago

“Knowledgeable staff with time”

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Posted 9 years ago

“Laura Wing was so friendly and caring. Sent everything quickly. Excellent.”

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Posted 9 years ago

“With Six Star Cruises I have felt cared for and looked after during the booking process. I have been able to ask for different flights and discuss worries. Prior to cruises I have been able to ask for reassurance and extra information. After the cruise I can share how much I have enjoyed the experience.”

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Posted 9 years ago

“Efficient and friendly, checked on my cruise which had been sold out, found a cancellation and held it for me. Kept me i formed throughout.”

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Posted 9 years ago

“Excellent advice and attention to detail.”

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Posted 9 years ago

“Matt and Mark,who dealt with my booking,did a first class job. Highly efficient and professional”

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Posted 9 years ago

“Very good ten out of ten”

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Posted 9 years ago

“Staff are excellent and the service provided has been outstanding! As a result of your great service I recommended that my friend Mrs Halldora Hallgrimms'O'neill should contact you and book a cruise on Regent Seven Seas Navigator departing February 2017 as she has done exactly that, I look forward to receiving my John Lewis vouchers. Regards Deborah Suenson-Taylor”

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Posted 9 years ago

“Excellent holiday details, no real problems when booking, agreed price match.”

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Posted 9 years ago

“Friendly and efficient service. Gave some good advice”

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Posted 9 years ago

“Very professional, knowledgable and prepared to answer questions in a constructive manner.”

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Posted 9 years ago

“its all about people our 6 star contact was excellent and a good relationship was established, unfortunately on day of booking she went off on 2 week leave and communication was not as good.”

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Posted 9 years ago

“Poor after-sales service. My impression was once I paid the money, that was that! Although it was suggested at booking, e-tickets would be sent, they were not. I had to ring to ask. The tickets arrived the day the ship left - surely the despacher should have noticed they might not reach us? Dreadful website of excursion provider - the 10 tours from Rome included 6 airport transfers and the filters did not work. I spent a long time trying to find something which was available - but I had no problem booking with Seabourn. No pre-or post travel phone call (yet!)”

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Posted 10 years ago

Dear Mrs Payne Thank you for your review, We are a customer focused company feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. Please rest assured that the points you have raised in your review have been looked into and addressed. Again, we apologise for the difficulties you encountered. Kind Regards Customer Relations

Posted 9 years ago

“After attending your presentation at Cowarth Park on 11th October we made a booking with Oceania and the response from Six Star Cruises was exceptional”

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Posted 10 years ago

“Your prices for cruises are very competitive and your Staff very helpful and attentive.”

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Posted 10 years ago

“Had a problem getting a suite released on Seabourn. Maura did all she could to resolve the issue and it resulted in us being able to book the suite and cruise of our choice. Have used Six Star before and will do again”

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Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,514 reviews