Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan made the booking extremely easy”

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Posted 8 years ago

“They were able to tailor a Cruise package which met our personal limitations at a cost within our budget. Your Sales Concierge, Dan McMahon, could not have been more helpful. So far he is providing follow-up contact and not handed us over to some "faceless" administrator which so often happens after one has paid the full cost!”

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Posted 8 years ago

“very good to deal with and a fair pricing policy helpful staff”

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Posted 8 years ago

“Very helpful and prompt communication from the concierge, Mr Matthew Cotton, who answered all my questions and processed my booking efficiently.”

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Posted 8 years ago

“One word, 'Erin'!”

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Posted 8 years ago

“Excellent assistance from Emma and colleagues”

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Posted 8 years ago

“I was very impressed and happy with Lisa who was very helpful with my booking.”

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Posted 8 years ago

“Going back to our reputable travel agent, no answering machines no mistakes.”

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Posted 8 years ago

“We always use six star cruises to book our holidays, very pleasant, very efficient.”

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Posted 8 years ago

“Excellent service and provided good selection of choice and competitive prices.”

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Posted 8 years ago

“Your cruise concierge was very helpful and patient, as I found out about several cruises before settling for one. She quickly grasped our specific needs and found the answers.”

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Posted 8 years ago

“Did what I requested. In the brochure which you sent to us it stated that if you book before 24June 2017 which we did you would send us 12bottles of Fine Wine is this still the case,please advise.”

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Posted 8 years ago

“Straight forward booking. Richard was very helpful and knowledgable about cruise line. Rang when he said he would and replied promptly to emails.”

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Posted 8 years ago

“I have been booking cruises now with Six Star for 4-years and must re cord by appreciation and gratitude to Richard Wishaw, Cruise Consierge for the unfailing help and assistance he has provided on every occasion one that period in booking many cruises. When booking through Richard, it is like having a close friend or family member taking care of everything where nothing is too much trouble and who always goes the extra mile. I am currently in the process of booking 2 further cruises and have valued deeply Richard's consistent approach in finding me the perfect cruise at a perfect price. I certain,ly value his efficiency, courtesy, detailed knowledge of travel and his unfailing sense of humour that adds to the whole booking experience. Thanks”

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Posted 8 years ago

“Very professional service. Will certainly use Six Star again to organise future cruises.”

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Posted 8 years ago

“Matthew was very helpful and managed our indecision with great patience. As this is the 6th cruise we have booked with him the whole experience is very friendly”

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Posted 8 years ago

“This was our first time booking a cruise through you. As my wife is disabled we require a wheelchair accessible cabin. Fortunately, one was available, but as it was on a lower deck than we usually book, and as we have never cruised with Seaboard before, we were concerned about visibility on the balcony,. But Caroline set our mind at rest by finding and sending a picture of the balcony which assured my wife that her view would not be obstructed by the metal panel below the rail. She also arranged our flight up grade and advised the airline of our seating preference.”

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Posted 8 years ago

“Maura was so helpful and patient throughout our booking process and rang back exactly when she said she would. She answered all our questions clearly and gave us helpful pointers to things we hadn't thought of. Obviously spending so much you want to ensure you're getting the best arrangements possible and I feel confident we will be delighted with our choice. This will be our 3rd cruise with Regent and booked through Six Star Cruises: hopefully it won't be the last! All the paperwork came through with no surprises. Now its just a 10 month wait!”

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Posted 8 years ago

“No pressure in the booking process, Dan was extremely patient with our booking as we were on another holiday when trying to book our next cruise, so far very pleased with our booking.”

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Posted 8 years ago

“From first enquiry to final booking Dom, our Cruise Concierge, looked after us, dealing professionally and in an always friendly and courteous manner to secure the best deal for us.”

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Posted 8 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews