Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,393 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,393 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. I emailed Katie on a Saturday asking her about a Seabourn cruise.She was immediately back to me with an excellent price. By Monday morning the cruise and flights were all booked and confirmation sent to me. A truly great service and experience.”

Helpful Report

Posted 6 years ago

Good Afternoon, Many thanks for taking the time to review the friendly, pleasant and efficient service that Katie has provided you. We would like to take this opportunity to thank you for choosing to book with Six Star Cruises. We hope you have a lovely time on your holiday!

Posted 6 years ago

“Stacey was extremely helpful and found us a suite on a Silversea cruise when we were on a waitlist with another agent. A very efficient and prompt service. A big 'thank you' again Stacey. Ann P.”

Helpful Report

Posted 6 years ago

Hello, Many thanks for your 5* review. It's wonderful to hear that you are happy with the brilliant and helpful service that Stacey Williams has provided you when assisting with your booking. Thank you for choosing to book with Six Star Cruises. We hope you have a lovely time on your holiday!

Posted 6 years ago

“Always helpful, polite and extremely prifessional. Have used them many times. A very personal service.”

Helpful Report

Posted 6 years ago

Thank you so much for your acknowledgement. It's wonderful to hear that you are pleased with the helpful, efficient and informative service that our concierges have provided you. Thank you for choosing Six Star Cruises. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“Catherine as ever was so patient with us as we needed to check out various cruises with Regent & Seabourn - she arranged extra days in Sydney and the Hotel looks wonderful. We are both really looking forward to our next Cruise. A BIG THANK YOU AGAIN CATHERINE. Maria”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you so much for your 5* feedback. It's a pleasure to hear that you are pleased with the pleasant and professional service that Catherine has provided you when assisting with your booking. Catherine will always go above and beyond to assist with her customers, so its a pleasure to hear that her hard work has been recognised for the excellent service that she has provided. Thank you for choosing Six Star Cruises. We hope you have a lovely holiday.

Posted 6 years ago

“Katie Porter was very efficient and helpful when I rang the company to find out prices for a cruise. She rang back with information at the time we had arranged. We studied the quotation for 24 hours and then spoke to Katie's colleague, Adam. We had a few queries but, in the end, decided to follow all Katie's recommendations re flights, cabin grade etc.”

Helpful Report

Posted 6 years ago

Good Afternoon Penny Rowland, Thank you so much for your review. It's a pleasure to hear that you are happy with the wonderful service and attention to detail that Katy Porter has provided you. She is an asset to the Six Star Cruises team and will be delighted with these comments. Have a lovely time on your cruise!

Posted 6 years ago

“Very good customer service from Six Star Cruises and competitive price offered by their rep Katy Porter who dealt with our booking very efficiently. Have used Six Star Cruises previously and they have always been very helpful.”

Helpful Report

Posted 6 years ago

Good Afternoon, Many thanks for your 5* feedback. It's wonderful to hear that you are happy with the service and attention to detail that Katy Porter has provided you. Have great time on your cruise!

Posted 6 years ago

“Six Star Cruises are a very good company to deal with. Everything is clearly explained and I found them to be very good value. Stacy Williams (their representative who I dealt with) was a delight and could not have been more helpful.”

Helpful Report

Posted 6 years ago

Hello Terry Kirton, Many thanks for taking the time to email us with your kind comments about Stacey Williams. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. Have a fabulous cruise and thank you again for booking!

Posted 6 years ago

“Stacey Williams was very helpful & efficient with her communication ,very good customer service skills”

Helpful Report

Posted 6 years ago

Good Afternoon Adrienne Bloom, Many thanks for taking the time to review the friendly, pleasant and efficient service that Stacey has provided you. We would like to take this opportunity to thank you for choosing to book with Six Star Cruises. We hope you have a lovely time on your holiday!

Posted 6 years ago

“This is just the second time I have used them in 10 years. Love the fact that one has a dedicated contact person(Dan). Dan responded exactly how and when he said he would. He was also able to iffer a discount compared with booking direct with the cruise line. So far so good!”

Helpful Report

Posted 6 years ago

Good Afternoon Mr Dixon, Thank you for your review on the efficient Dan. He's been with the company a while and is a real asset to us. I am happy to hear you're pleased with the service he provided. Thank you for booking with us again, have a wonderful cruise!

Posted 6 years ago

“Stacey Williams was very helpfull and efficient. She got us what we wanted at a very competitive price.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your five star feedback and special mention to Stacey. She is an asset to the Six Star team and we are happy you are pleased with the service she provided. Have a wonderful cruise and thank you for booking.

Posted 6 years ago

“Estelle was extremely helpful. Listened carefully to me and after promptly contacting the cruise line I was having problems helped me by passing on my concern and getting an email address at head ofice for me to take the matter further.”

Helpful Report

Posted 6 years ago

Dear Michael Ambrose, Thank you very much for your 5* feedback. It's a pleasure to hear that you are happy with the efficient, informative and helpful service that our concierge Estelle has provided you. We hope that you have a wonderful time on your holiday!

Posted 6 years ago

“WOW!!!. What a great experiance i've just had booking a Seabourn Cruise for my Wife and I. Andy Freeman was and is our concierage and he has done everything for us. He has booked the first night dining in Thomas Keller restuarant, has my Johnnie Walker Black and Bacardi ready for our suite and even got us Business class through BA and already has selected our seats..... NOW HOW IS THAT FOR SERVICE!!!! Thank you so much Andy! Legend”

Helpful Report

Posted 6 years ago

Hello Darren, Many thanks for your 5* review. It's wonderful to hear that you are happy with the brilliant and helpful service that Andy has provided you when assisting with your booking. Once again sincere thanks for taking the time to contact us, please be assured that Andy will be recognised for the service he has provided. Thank you for choosing to book with Six Star Cruises. We hope you have a lovely time on your holiday!

Posted 6 years ago

“Very good support from Mathew the travel consultant. However the end result in pricing was no different from what I could have achieved myself. I didn't see any benefit on this occasion in consolidating the whole package with Six Star beyond just paying a deposit to secure the holiday against paying the whole cost up front”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to submit your review with your kind comments about Matthew. When booking with Six Star Cruises, we provide a Concierge Service throughout your journey with us - Which includes, our concierges looking after your booking and making sure your holiday runs smoothly. You can contact your concierge at any time with any questions/enquiries regarding your booking with Six Star Cruises. If you have any further questions, please don't hesitate to contact your Cruise Concierge or our Customer Service Team on 08082747745.

Posted 6 years ago

“Great service from Estelle Peachey - very responsive and very helpful”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you so much for your review. it's a pleasure to hear that you are pleased with the professional and helpful service that you have received from Estelle Peachey. Have a fantastic time on your holiday!

Posted 6 years ago

“Andrew Whittle was very responsive to my requests. Always got back to me in a timely manner and gave me a good price for my cruise.”

Helpful Report

Posted 6 years ago

Thank you for your lovely feedback. It's a pleasure to hear that you are happy with the wonderful service that you have received from our concierge Andrew Whittle who assisted with your booking in a efficient manner and at an excellent price! We hope you have a lovely holiday!

Posted 6 years ago

“Sophie Milligan answered all my questions and solved some outstanding payment issues. She did it in a friendly and conscientious way, making me feel an important client.”

Helpful Report

Posted 6 years ago

Hi Sue, Many thanks for taking the time to review the service that Sophie Milligan has provided you, answering all of your questions to her best potential and resolving the issues that you encountered. Sophie is a brilliant member of our team and she will be very pleased to read your lovely feedback. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“Very helpful agent, nothing was too much trouble even though I sent her off on a wild goose chase initially -looking for a river cruise this August when I meant next year!”

Helpful Report

Posted 6 years ago

Dear Sue Boardman, Thank you so much for your 5* review. We are very pleased to hear that you are happy with the helpful service that you have received from ourselves hear at Six Star Cruises. We are happy to hear that our concierge manged to find you the perfect cruise. We hope you have a wonderful holiday!

Posted 6 years ago

“Cleared up an issue in an efficient, friendly manner. Very helpful.”

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Posted 6 years ago

Hello John, Thank you for your feedback. It's wonderful to hear that you are happy with the efficient, friendly and helpful service that you have received from ourselves. We hope you have a lovely time on your holiday.

Posted 6 years ago

“So far I am extremely pleased with the booking experience I await confirmation.”

Helpful Report

Posted 6 years ago

Thank you very much for your review. We are pleased to hear that you are please with the service that you have received from ourselves. Have a lovely time on your cruise!

Posted 6 years ago

“My husband rang Six Star Cruises this morning to arrange our restaurant reservations of our oncoming cruise with Silverseas in November. He spoke to Keeley Degriffa and she was extremely helpful in organising our requirements. We are always very happy with the treatment received with Six Star Cruises.”

Helpful Report

Posted 6 years ago

Dear Aidan Nugent, Many thanks for taking the time to leave your excellent feedback on the helpful service that our concierge Keeley Degriffa has provided you when assisting with your Silversea booking. We hope you have a lovely time on your cruise in November!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,393 reviews