Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,389 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,389 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again we have found the help and service we get from your company, was truly Out standing. Today it was Estelle Peachey who helped us, and went out of her way to get things sorted for us. But I must say any number of your staff deserve the credit. Being helpful, nothing is too much trouble for them Peter Anderson”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for your 5 star review and special mention to Estelle. We are so pleased to hear you are happy with the service you have received! Have a wonderful time on your cruise and thank you for choosing Six Star!

Posted 6 years ago

“We have dealt with many travel agents in the past, but Stacey Williams is one of the best. She is professional, knowledgeable, friendly and courteous. She was able to meet all our requirements for our upcoming cruise. She is a great asset to the company. Thank you Stacey.”

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Posted 6 years ago

Good Morning Joyce, Thank you very much for this feedback and great review of the fabulous Stacy Williams! You're right, she is an asset to the Six Star team and she will be delighted to hear this. Enjoy your cruise and thank you for booking.

Posted 6 years ago

“Stacey Williams was clear and concise regarding all aspects when enquiring and to booking my River Cruise, also very friendly and pleasant, I might write again following my return of the Rivercruise to see if everything turns out as Stacey promised.”

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Posted 6 years ago

Hi Colin, Thank you for your review on the helpful Stacy Williams. We are delighted to hear you are pleased with the standard of service she provided. We hope you enjoy your river cruise and please do let us know how you find it! Thank you for booking.

Posted 6 years ago

“Hannah as always was very good. Easy to chat to & clear & concise giving us all the information required”

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Posted 6 years ago

Good Afternoon Mr Keith Donlon, Thank you for your 5 star review and special mention to Hannah. She is a real asset to the Six Star team and will be delighted with your feedback. Have a wonderful cruise and thank you for booking.

Posted 6 years ago

“very pleasant and helpful Stacey”

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Posted 6 years ago

Good Afternoon Mrs Irene Betty Hyams, Thank you for your review and special mention to the helpful Stacey. We hope you have a fantastic cruise and thank you once again for booking.

Posted 6 years ago

“MATTHEW COULD NOT HAVE BEEN MORE HELPFUL AS MY REQUEST WAS NOT STRAIGHTFORWARD ! HE SORTED IT OUT WITH NO TROUBLE OR FUSS AND WE ARE MORE THAN HAPPY WITH THE SERVICE....YOU WILL SEE WE HAVE BOOKED WITH YOU BEFORE. AND HOPEFULLY AGAIN !”

Helpful Report

Posted 6 years ago

Hello Mr Ian Lichtenfeld, Thank you for your 5 star review and special mention to the helpful Matthew. He is an extremely helpful member of the team and this feedback will be sent to his manager. Thank you for booking with us again, we look forward to hearing from you in the near future.

Posted 6 years ago

“Usual excellent service from Matthew Cotton. Problems solved. Advice correct. This is why we now always use this Service and strongly recommend friends and fellow Travel Club members to do the same.”

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Posted 6 years ago

Good Morning, Thank you for taking the time to review the wonderful Matthew Cotton! He is an asset to the Six Star team and will be delighted with this feedback. Thank you very much for your recommendation, we look forward to hearing from you in the near future.

Posted 6 years ago

“Perfect service ..as usual !”

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Posted 6 years ago

Hello John, Thank you very much for your review and comments regarding the service you received from us. Have a wonderful cruise with us!

Posted 6 years ago

“Both Dan McMahon and Estelle Peachey were very helpful, both at the initial booking stage, and then again when my payment balance was due. All the details were repeated, so that I knew every piece of information was correct before we go on the holiday. Email confirmations were sent very promptly too.”

Helpful Report

Posted 6 years ago

Thank you for your five star review and lovely comments regarding Dan and Estelle. Customer service is very important to us therefore it is fantastic to read your review. Thank you again for booking with SixStar Cruises.

Posted 6 years ago

“I recently contacted Six Starbucks Cruises for help with a booking and was assisted by Donna Worsnip, the most amazing , patient and helpful person I have encountered in a very long time. Donna was able to arrange so much more than I could have done, and now we have the most amazing holiday to look forward to. I will 100% use this service again (especially Donna) Thanks so much”

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Posted 6 years ago

Good Afternoon Anne Kenealy, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the wonderful service that Laura has provided you. Donna is a wonderful asset to our team, she will always go above and beyond to assist with her customers. Thank you for choosing Six Star Cruises. We hope to assist you in the future.

Posted 6 years ago

“My assistant was Stacey Williams. I found her to give exceptional customer service. The price was good and she was very helpful and reliable in all aspects of booking. Would definitely recommend.”

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Posted 6 years ago

Good Morning Marilyn Harris, Thank you for your 5 star review and fabulous feedback on Stacey. She is extremely helpful and a real asset to the Six Star team. Have a wonderful cruise and thank you for booking with us!

Posted 6 years ago

“Nothing seemed to be to much trouble for Estelle who dealt with our complex requests and needs in a very efficient, friendly and speedy way and giving us a great price. I big thank you to the team who have never let me down over a number of years cruising. Don't go cruising without SixStarCruises.”

Helpful Report

Posted 6 years ago

Good Evening Mr Ian Simpson, Thank you very much for your wonderful review on the efficient Estelle! She is an asset to the Six Star team and these comments will be sent to her manager. Thank you for booking with us again, we look forward to hearing from you in the near future! Have an amazing cruise!

Posted 6 years ago

“really efficient and knowledgable cruise consultant”

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Posted 6 years ago

Good Evening, Thank you for your 5 star review and feedback regarding our efficient concierge. Here at Six Star, all of our cruise concierge are trained to the highest standard so we are pleased you are happy with the service they provided. We hope you have a wonderful cruise!

Posted 6 years ago

“Katie was really helpful and booked me an excellent deal on next year’s Rhone river cruise.”

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Posted 6 years ago

Dear Ms Kathrine King, We would like to take this opportunity to thank you for choosing to book with Cruise118 and taking the time to review the helpful service that Katie has provided you when assisting with your booking. We hope you have a wonderful time on your Rhone River Cruise next year!

Posted 6 years ago

“Great, fast, and friendly service from Stacey and she got us a good deal too. I’ve used SixStar for many years and have always found them to be excellent.”

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Posted 6 years ago

Good Evening, Thank you so much for your kind feedback. It's a pleasure to hear that you are happy with the excellent and friendly service that Stacey has provided you. Stacey is a wonderful member of our team who will always go above and beyond to assist with her customers. We hope you have an excellent time on your holiday!

Posted 6 years ago

“Stacey put a wonderful package to tailor our needs. Great service.”

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Posted 6 years ago

Hello Mr D Jones, Thank you very much for your feedback. It's fantastic to hear that you are pleased with the wonderful service that you have received from our concierge Stacey, who tailor made your package holiday to suit your needs. Thank you for choosing Six Star Cruises. We hope you have a fantastic holiday!

Posted 6 years ago

“Janet was very helpful and kind”

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Posted 6 years ago

Hello Solange Therson Coffie, Thank you for your feedback. It's great to hear that you are pleased with the helpful and kind service that Janet has provided you when assisting with your booking. Thank you for choosing Six Star Cruises!

Posted 6 years ago

“Donna was wonderful to deal with, very friendly, well informed and put together a very good trip.”

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Posted 6 years ago

Hi Mr Stuart Neil Appleton, Thank you so much for your wonderful feedback. We are very pleased to hear that you are happy with the wonderful service that Donna has provided you when assisting with your booking and tailor making a holiday to suit your preferences. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“This was our first booking made with Six Star and am happy to say that the help given by Emma Gray, cruise concierge, was excellent.”

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Posted 6 years ago

Dear Mr Campbell, Many thanks for taking the time to review the excellent service that you have received from our concierge Emma Gray. Emma is a fantastic member of our team and she will be very happy to read you lovely comments. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“Never used your Company before. Very easy booking process with knowledgable agent who was also good to speak to. Hopefully this will be the first booking of many!!”

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Posted 6 years ago

Dear Mr Andrew John Bell, Thank you very much for your wonderful feedback. It's brilliant to hear that you are happy with the 5* service that you have received from ourselves hear at Six Star Cruises. We wish you a lovely time on your holiday!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,389 reviews