Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“found the right cruise and dealt with all aspects very efficiently”

Helpful Report

Posted 6 years ago

Good Afternoon Michael, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the efficient service that you have received from ourselves. We hope you have a wonderful time on your holiday!

Posted 6 years ago

“Booked two cruises with Andy this week (we're very fortunate), one was from his 'offers' email which we wouldn't have thought about otherwise. Andy's brilliant, super helpful, knows nearly everything and finds out for certain anything he's not sure about. Very prompt confirmation from Six Star on both occasions. Very happy to recommend.”

Helpful Report

Posted 6 years ago

Hello Gill, Many thanks for your 5* review. It's wonderful to hear that you are happy with the brilliant and helpful service that Andy has provided you when assisting with your booking. Thank you for choosing to book with Six Star Cruises. We hope you have a lovely time on your holiday!

Posted 6 years ago

“Very good service from Andrew.”

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Posted 6 years ago

Thank you Mrs Margaret Mary Hand, I am so pleased that Andrew assisted you with your booking. Thank you again for booking with us.

Posted 6 years ago

“This was the first time we booked with Six Star Cruises, and from our first initial enquirers to the final booking, we found our consultant Helen to be very knowledgeable and helpful in building an itinerary around our requirements, which included stop overs and hotels in several cities.”

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Posted 6 years ago

Many thanks for taking the time to email us with your kind comments about Helen. We work extremely hard here at SixStar Cruises to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. Once again sincere thanks for taking the time to contact us, please be assured that Helen will be recognised for the service she has provided.

Posted 6 years ago

“As always a quick and efficient response”

Helpful Report

Posted 6 years ago

Dear Mrs Wendy Evelyn Donovan, Thank you so much for your feedback. It's very satisfying to hear that you are happy with the helpful and efficient service that our concierges have provided you. Have a fantastic time on your cruise!

Posted 6 years ago

“Karan Bhalla was very good and very helpful doing my booking”

Helpful Report

Posted 6 years ago

Dear Mr Alan Gray Watson, Thank you very much for your 5* feedback. It's a pleasure to hear that you are happy with the efficient, informative and helpful service that our concierge have provided you. We hope that you have a wonderful time on your holiday!

Posted 6 years ago

“Very Professional Katie Smith is a Star !!!”

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Posted 6 years ago

Dear Mr Roger Louis Britz, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and time the time to review the helpful that Katie Smith has provided you when assisting with your booking. Have a fantastic time on your cruise!

Posted 6 years ago

“Called Stacey last night to enquire about a cruise. I only had 20 minutes to sort it as I was going out. She organised flights from our chosen airports very efficiently. I left all our details with her to sort whilst I was out. When I returned I got an e mail to say our cruise was all booked. Thank you Stacey.”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to email us with your kind comments about Stacey Williams. We work extremely hard here at SixStar Cruises to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. Once again sincere thanks for taking the time to contact us, please be assured that Stacey will be recognised for the service she has provided.

Posted 6 years ago

“I've booked a few cruises via Six Star Cruises, all for travel on Regent Seven Seas and always receive excellent customer service; most recently from Keeley in connection with my documentation and payment for our October cruise and Dan McMahon who has been a great help in developing options for this same cruise and indeed our next cruise in May20.”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to submit your review and kind comments about our specialist cruise concierge. We work extremely hard here at SixStr Cruises to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. Once again sincere thanks for taking the time to contact us, please be assured that all the concierge mentioned will be recognised for the service provided.

Posted 6 years ago

“We are very impressed by the service we have received so far. This is the first time we have booked with yourselves and anytime we have phoned we have had great service from whoever answered the phone. A special thank you to Andrew who dealt with our enquiry and subsequent booking in such a friendly and professional manner. We are impressed and would certainly recommend and use six star cruises again in the future!”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to email us with your kind comments about Andrew. We work extremely hard here at Cruise 118 to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. Once again sincere thanks for taking the time to contact us, please be assured that Andrew will be recognised for the service he has provided.

Posted 6 years ago

“Very helpful. Lots of excellent advice. Went beyond the necessary. Ten out of ten.”

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Posted 6 years ago

Thank you for your wonderful five star review. I am so pleased you are happy with the service you received when booking your holiday. Thanks again for booking with us.

Posted 6 years ago

“We were fortunate to connect with Stacey Williams who was extremely helpful, patient, knowledgeable and professional. She took great care to ensure our booking suited our individual needs and preferences.”

Helpful Report

Posted 6 years ago

Thank you for your review, our customer service is very important to us. I am so pleased that Stacey Williams assisted you with your booking and found you a cruise that suits your individual requirements. Thank you again for booking with us.

Posted 6 years ago

“This is the first time that I have booked a cruise with Six Star Cruises and will not be the last. I found Stacey Williams extremely helpful, informative, patient and above all very friendly.”

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Posted 6 years ago

Thank you so much Malisa for your review and lovely comments about Stacey Williams. We wish you a wonderful cruise and look forward to hearing from you on your return. Thank you again for your booking.

Posted 6 years ago

“Andrew is always so helpful and efficient. He also has a super sense of humour”

Helpful Report

Posted 6 years ago

Dear Mrs Anne Elizabeth Dixon, Thank you very much for you feedback. We work extremely hard hear at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Please be assured that Andrew will be recognised for the helpful and efficient service that he has provided you. Have a wonderful time on your cruise!

Posted 6 years ago

“Booked two future cruises with Catherine Divan in the last few months. Service and attention to detail was excellent, well done Catherine.”

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Posted 6 years ago

Many thanks for your 5* feedback. It's wonderful to hear that you are happy with the service and attention to detail that Catherine Divan has provided you. Have great time on your cruise!

Posted 6 years ago

“Helen Conway - Well done - very fast booking and no complications. Very easy to talk to .Thank you”

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Posted 6 years ago

Good Afternoon, Thank you so much for your feedback. It's a pleasure to hear that you are happy with the excellent service that Helen Conway has provided you. Have a brilliant holiday!

Posted 6 years ago

“Have just came of the phone to Keeley who helped me with two cruise bookings and payments. Excellent customer service and her attention to detail was superb. Always nice to feel that you are a special customer and that the concierge has time to ensure everything is in order on all aspects of the booking. Will definitely try to deal with Keeley on future bookings.”

Helpful Report

Posted 6 years ago

Hello Ken Aitken, Thank you so much for your review. It's a pleasure to hear that you are happy with the wonderful service and attention to detail that Keeley has provided you. Keeley will be very happy to hear your fantastic comments. Once again thank you very much for your high recommendation. We wish you a lovely time on your cruise!

Posted 6 years ago

“Excellent company to book with, customer service is second to none. Spoke to Keeley today and she dealt with my queries very efficiently.”

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Posted 6 years ago

Thank you for your five star review and lovely comments about Keeley. I am so pleased Keeley was able to assist you with your booking and queries efficiently. Thanks you again for booking with SixStar Cruises.

Posted 6 years ago

“Have just booked a Baltic cruise. Customer service superb, and we are looking forward to our holiday.”

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Posted 6 years ago

Good Afternoon, Thank you for your feedback and kind words. We are pleased to hear you are happy with the customer service you received from us. Have a fantastic cruise in the Baltic!

Posted 6 years ago

“Excellent Good recommendation and value combining all our wishes John Beacock”

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Posted 6 years ago

Hello Mr John Philip Beacock, Thank you for your kind words and five star review. We are pleased to hear you are happy with the recommendation to use Six Star. We look forward to hearing from you again in the near future, have a wonderful cruise!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,339 reviews