Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,392 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

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4.8

Based on 5,392 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donna was wonderful to deal with, very friendly, well informed and put together a very good trip.”

Helpful Report

Posted 6 years ago

Hi Mr Stuart Neil Appleton, Thank you so much for your wonderful feedback. We are very pleased to hear that you are happy with the wonderful service that Donna has provided you when assisting with your booking and tailor making a holiday to suit your preferences. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“This was our first booking made with Six Star and am happy to say that the help given by Emma Gray, cruise concierge, was excellent.”

Helpful Report

Posted 6 years ago

Dear Mr Campbell, Many thanks for taking the time to review the excellent service that you have received from our concierge Emma Gray. Emma is a fantastic member of our team and she will be very happy to read you lovely comments. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“Never used your Company before. Very easy booking process with knowledgable agent who was also good to speak to. Hopefully this will be the first booking of many!!”

Helpful Report

Posted 6 years ago

Dear Mr Andrew John Bell, Thank you very much for your wonderful feedback. It's brilliant to hear that you are happy with the 5* service that you have received from ourselves hear at Six Star Cruises. We wish you a lovely time on your holiday!

Posted 6 years ago

“Superb customer service. Second cruise booked via Six Star and certainly won't be the last. Thoroughly recommended.”

Helpful Report

Posted 6 years ago

Good Evening Mr Neil Wayland, Thank you very much for your review. It's a pleasure to hear that you are happy with the Excellent customer service that you have received from ourselves hear at Six Star Cruises. We work extremely hard here at Six Star Cruise so it is always a pleasure to hear that our hard work has been recognised. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“First class”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We hope you have a lovely holiday.

Posted 6 years ago

“First class service”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are very pleased to hear that you are happy with the first class service that you have received from Six Star Cruises. We hope you have a fantastic holiday!

Posted 6 years ago

“This is the first time that I have used Six Star Cruises but I’m sure that it will not be the last. The service and support provided by Stacey Williams was first class. She was prompt in her responses, very personable and very professional. it was a pleasure to have her help in organising what will be a very special trip celebrating both my husband and my 60th birthday year. Thank you.”

Helpful Report

Posted 6 years ago

Good Afternoon Julie Garbutt, Thank you for your review and special mention to Stacey Williams. We are pleased to hear you were impressed with her service and we look forward to hearing from you again very soon! Have a wonderful cruise and thank you for booking!

Posted 6 years ago

“Hi all Just a short note to tell you how pleased we were to deal with Katy Porter today. We’ve arranged cruises with Katy before and on all occasions she has been marvellous. We’ve booked a Seabourn Caribbean cruise for January 2020 and on the ship will book an April 2020 Far East cruise, not forgetting to put this through Katy and 6 Star. Kind regards to all.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for this amazing review on the brilliant Katy Porter. She has been a part of the Six Star team for a while and is a real asset. Please rest assure that her manager will be made aware of this wonderful review! Have a fabulous cruise!

Posted 6 years ago

“Sue was extremely helpful in showing me how to check in on line for our holiday! Many Thanks”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for your feedback and special mention to the helpful Sue. Have a fantastic cruise and thank you for booking!

Posted 6 years ago

“I have to say that 6 Star are amazing. Katy Porter has been a fabulous concierge for several cruises that 6 Star have arranged for us - nothing was too much trouble - everything has gone off without a hitch and we would not hesitate in recommending the Company to anyone requiring top level service.”

Helpful Report

Posted 6 years ago

Good Afternoon Peter and Julie Smith, Thank you for your 5 star review and special mention to the ever helpful Katy. She is an asset to the Six Star team and will be delighted with these comments. Thank you for booking with us and your recommendation, have a wonderful cruise!

Posted 6 years ago

“Having previously booked our cruise Janet arranged our car parking and confirmed all our details with patience and courtesy.”

Helpful Report

Posted 6 years ago

Good Afternoon, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the 5* after service that Janet has provided you. We hope you have an excellent time on your holiday!

Posted 6 years ago

“Sophie was as usual very efficient and sorted everything out just as you would expect from 6 stat cruise”

Helpful Report

Posted 6 years ago

Good Morning, Many thanks for your 5* feedback. It's wonderful to hear that you are happy with the service and attention to detail that Sophie has provided you. Have great time on your cruise!

Posted 6 years ago

“We have taken several cruises with Six Star because we know we will receive personal, excellent service. Matthew Cotton always deals with any problems, gives advice, help no matter what we throw at him. Our vacation starts the minute we make the booking.”

Helpful Report

Posted 6 years ago

Good Morning Mr Arthur Patrick Stanley, Thank you so much for your review. It's a pleasure to hear that you are happy with the wonderful service and attention to detail that Matthew Cotton has provided you. He is an asset to the Six Star Cruises team and will be delighted with these comments. Have a lovely time on your cruise!

Posted 6 years ago

“Excellent as usual. Trudy was extremely helpful, as on our last voyage FJL”

Helpful Report

Posted 6 years ago

Hello Mr Frederick James Lace, Thank you for your feedback. It's wonderful to hear that you are happy with the efficient, friendly and helpful service that you have received from ourselves. We hope you have a lovely time on your holiday.

Posted 6 years ago

“Janet had to do an huge amount of work on our behalf to organise a price drop with Oceania on a B2B cruise, she was pleasant, courteous and professional and saved us a large amount of money and included extras. Thank you Janet for all your hard work. Christine”

Helpful Report

Posted 6 years ago

Hi Christine, Many thanks for taking the time to review the service that Janet has provided you, answering all of your questions to her best potential and resolving the issues that you encountered. Janet is a brilliant member of our team and she will be very pleased to read your lovely feedback. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“Knowledgeable and helpful. Feel like the team know what they are talking about.”

Helpful Report

Posted 6 years ago

Dear Mr David Taylor, Thank you very much for your 5* feedback it's a pleasure to hear that you are pleased with the knowledgeable and helpful service that you have received from ourselves. We hope you have a superb time on your holiday!

Posted 6 years ago

“Friendly and helpful with booking process but missed a saving of around £3,000 from booking 2 legs of cruise separately rather than whole cruise as one. Information given on drinks package was misleading. Not advised that excursions included in the price covered only around one third of the excursions available. Got a good deal for us on return flught.”

Helpful Report

Posted 6 years ago

Good Afternoon Mr David Arnold Sugden, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the friendly and helpful service that you have received from ourselves. We are sorry that you feel as though the drinks package and excursion information provided to you was misleading. We are glad to hear that you have received a good deal from ourselves and we wish you an excellent time on your cruise.

Posted 6 years ago

“First cruise purchase through Six Star and very impressed with Sue who went out of her way to provide us with information on all the alternatives we were considering. No pressure to buy which we also valued. Very professional - impressed so far - if balance of support remains as high they will have an ongoing customer”

Helpful Report

Posted 6 years ago

Good Afternoon Mr Kenneth Leonard Holdcroft, Thank you very much for your kind comments. We are very pleased to hear that you are happy with the professional service that you have received from Sue at Six Star Cruises. Sue is wonderful member of our team who will always go above and beyond to assist with her customers. Thank you for choosing Six Star Cruises. We hope you have a lovely time on your cruise!

Posted 6 years ago

Thank you Mr Kenneth Leonard Holdcroft for your kind comments. It's fantastic to hear that you are pleased with the professional service that our concierge Sue has provided you. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. We hope you have a lovely time on your cruise!

Posted 6 years ago

“Another Regent cruise booked with help & guidance from Andrew Freeman. Andrew ensures the best possible customer experience , his attention to detail is First Class.”

Helpful Report

Posted 6 years ago

Hello, Thank you for your email, I hope this reply finds you well. Thank you for your wonderful review on the helpful Andrew Freeman, please be advised that this positive feedback will be given to his manager. Thank you for booking, have a fantastic time!

Posted 6 years ago

“Excellent service. I emailed Katie on a Saturday asking her about a Seabourn cruise.She was immediately back to me with an excellent price. By Monday morning the cruise and flights were all booked and confirmation sent to me. A truly great service and experience.”

Helpful Report

Posted 6 years ago

Good Afternoon, Many thanks for taking the time to review the friendly, pleasant and efficient service that Katie has provided you. We would like to take this opportunity to thank you for choosing to book with Six Star Cruises. We hope you have a lovely time on your holiday!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,392 reviews