Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emma Gray Many, many thanks for your attention and patience regarding my recent inquiry on available cruises next year for our celebratory voyage to commemorate our Diamond Wedding.”

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Posted 6 years ago

Good Afternoon, Thank you for your feedback and five star review. We are happy to hear you are pleased with the service Emma provided you with, making your anniversary plans as special as possible. Congratulations and have a fabulous cruise!

Posted 6 years ago

“Excellent service, good advice given as the person had visited the places we were going to.”

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Posted 6 years ago

Hello Tina Corrine Reid, Thank your for taking the time to send us feedback. It's great to hear you were provided with excellent service as well as personal experience from your concierge. We hope you have a lovely cruise.

Posted 6 years ago

“excellent support from Estelle. Always prompt when answering questions and does give the feeling that she really cares which has nt always been the case with six star”

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Posted 6 years ago

Good Afternoon Stephen Reilly, Thanks for your feedback. It's a pleasure to hear that you are pleased with the prompt and helpful service that you have received from Estelle. We hope you have a brilliant time on your cruise!

Posted 6 years ago

“Great friendly helpful concierge,”

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Posted 6 years ago

Good Afternoon Mrs Melanie Jane Hales, Thank you for your feedback and five star review. We are pleased to hear you are happy with the friendly helpful service you received from us. Have a wonderful time on your cruise!

Posted 6 years ago

“Excellent customer service as always. Helen and Andy are extremely efficient, helpful and friendly. We have just booked a cruise and are looking forward to our holiday.”

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Posted 6 years ago

Hello, Thank you for taking the time to review Six Star and your kind comments towards the service that Helen and Andy provided. We hope you have a wonderful cruise!

Posted 6 years ago

“Phoned today to pay the balance on our cruise and spoke to Sophie Milligan - she was very friendly and extremely helpful and answered all my queries patiently.”

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Posted 6 years ago

Thank you for your review and comments regarding Sophie and the service delivered in the phone call. Thank you again for booking with SixStar Cruises and we sincerely wish you a happy holidays.

Posted 6 years ago

“Spoke with Janet Caine. It was a pleasure to wind up the final payment on my cruise with such a pleasant lady. Janet was engaging and informative, checking that all my necessary documentation was in order and sending me on my way completely reassured. Thank you Janet.”

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Posted 6 years ago

Thank you Robert for your review. I am so pleased Janet assisted you with your booking ensuring that you left the call with everything in order and resolved in one call. I would like to wish you a happy holiday from all of us at SixStar Cruises.

Posted 6 years ago

“I needed to sort out a couple of queries and spoke to Janet Cain who although not the original person we booked the cruise with was so diligent and helpful.Six star service”

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Posted 6 years ago

Thank you for you for submitting your Five Star review and commenting on our service and Janet Cain. I am so pleased Janet assisted you with your queries in a diligent and helpful manner. Have a fantastic holiday.

Posted 6 years ago

“Just started dealing with Stacey Williams... how refreshing to converse with a person with experience and knowledge of their product. I am confident that I have found the right person, in the right Company!”

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Posted 6 years ago

Thank you so much for your review Paul and lovely comments about Stacy Williams. Stacy is very knowledgeable and an asset to SixStar Cruises. I am so pleased she was able to assist you with your booking. Thanks again for booking with us.

Posted 6 years ago

“Amazing company!! Very friendly, very efficient and great service. We've been using Six Star Cruises for many years and they really do live up to their name.”

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Posted 6 years ago

Thank you for your review Mrs Firth. Here at SixStar Cruises we strive to give the best possible service and appreciate your feedback. I am so pleased we provide you with a remarkable experience every time you book with us, I'm sure it will continue for many more years. Thank you again for booking with SixStar Cruises.

Posted 6 years ago

“Review specifically for Janet Cain: She dealt with my queries and payment in a professional and friendly way.”

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Posted 6 years ago

Here at SixStar Cruises we strive to give the best possible service and appreciate your feedback. Thank you so much for taking the time to send in your comments regarding Janet Cain. Kind regards The SixStar Team

Posted 6 years ago

“Good service”

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Posted 6 years ago

Thank you for your review Mr Brian Harry Standish. Here at SixStar Cruises we strive to give the best possible service and appreciate your feedback.

Posted 6 years ago

“Very helpful every time, always a prompt reply and ready to do extra Work to make the booking arrangement easier.”

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Posted 6 years ago

Thank you for your review. Here at SixStar cruises we strive to give the best possible service and appreciate your feedback. Thank you for booking with us.

Posted 6 years ago

“After upgrading we had difficulty in getting the correct boarding documents but with the help of Janet Cain at Six Star Cruises the problems were quickly resolved. Great customer service”

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Posted 6 years ago

Thank you for review and comments regarding Janet Cain. I am extremely pleased you received your boarding documents from Janet. Thank you again for booking with SixStar Cruises.

Posted 6 years ago

“Thanks for helping to organise our first cruise – which was also a surprise gift as well! Special Mentions to Emily Whiteside who persevered with all the requests, concerns and trepidations. From the Chauffeur collection to the return Chauffer journey everything was perfectly arranged and timed. Suggestions made and everything included in our booking was exceptional. An amazing experience !”

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Posted 6 years ago

Thank you for your review and comments regarding Emily Whiteside. I am so pleased she was able to assist you with your booking, especially your first cruise. Thanks again for your booking.

Posted 6 years ago

“Dan was incredibly helpful - thank you”

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Posted 6 years ago

Thank you for submitting your review and comments regarding Dan. May I take this opportunity in thanking you for your booking.

Posted 6 years ago

“Cruise Concierge Katie Smith gave us excellent service; always prompt in responding and giving relevant and accurate information. A pleasure to deal with.”

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Posted 6 years ago

Thank you so much for your review and comments regarding Katie Smith. We are extremely customer focused and receiving positive feedback is always very pleasing. We are so happy Katie was able to assist you with your booking. Thank you

Posted 6 years ago

“very EFFICIENT”

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Posted 6 years ago

Hi Mr David Jeremy Illingworth, Thank you for your feedback. It's great to hear that you are pleased with the efficient service that you have received from ourselves. Have a lovely time on your holiday!

Posted 6 years ago

“Great service from Emma on our last two cruises. This time again - speedy, helpful & efficient. Confident with our plans when Emma has made the arrangements including flights, hotels, transfers & assistance.”

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Posted 6 years ago

Dear Mrs Kim Stephanie Roberts, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the helpful and efficient service that Emma has provided you. We hope you enjoy your holiday!

Posted 6 years ago

“Great Service From Katie Smith !!!!”

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Posted 6 years ago

Hello Mr Roger Britz, Thank you for your feedback. We are so pleased that you are happy with the great service that you have received from our concierge Katie Smith. Have a brilliant time on your holiday!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,339 reviews