Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service but the addition of an administration charge in the account which I had to query and have removed took the gloss of everything”

Helpful Report

Posted 10 years ago

“We are so looking forward to the booking we have made with Oceania Mariner, to enjoy the experience their journey beginning from London to Rio on 11 Dec.2015 , and returning from Santiago on 07 Jan 2016 to London. The itinerary is superb and the Cape Horn section of the cruise, in particular, is really something to be on a cruise vessel. Dick and Joan Turpin”

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Posted 10 years ago

“We usually book directly with Seabourn but the advertisement in the Telegraph looked too good to be true with Six Star Cruises. The sales person was efficient, friendly and extremely helpful. Even after upgrading our cabin on board, we still received a better deal, financially, than if we had gone to the company direct. Who knows, maybe this could be the start of a new way of booking our holidays for us. Let's hope so, as it was much easier than organizing everything ourselves, which we normally do.”

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Posted 10 years ago

“A call from Debbie South ... no waffle ... straight to the point ... very efficient ... and the cruise was booked with Seabourn for October ... This was my first experience of six star.”

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Posted 11 years ago

“We've booked with six star a number of times, I would recommend them to anyone as they are really easy to deal with. They'll check prices, flights, hotels and more than one cruise which, if you're not sure which to go for, is really helpful. I also like the fact that last year I dealt with Emma Taylor and this year I could deal with the same person, it's a nice feeling of continuity!!”

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Posted 11 years ago

“Sandie was very through, patient and extremely helpful when we were deciding about our next cruise. She telephoned when she said she would and allowed us to take our time to come to the decision. Thank you. Mr and Mrs Allan”

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Posted 11 years ago

“Our first time booking with Six Star Cruises, our travel concierge Michael was the best travel adviser I have ever dealt with, answering all our queries & requirements professionaly, knowledgeably and kindly. Calls were promptly returned. We would definitely recommend Six Star to others.”

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Posted 11 years ago

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Posted 11 years ago

“Ben Trinder was efficient, with an excellent manner, understood our needs, supplied the information we wanted promptly and was reassuring for first time customers. When he said he would ring back, he did just that! This is worth a great deal! The documentation provided is very clear, recording all our requests Between our first inquiry and booking a few days later, the price had dropped and we were told immediately, even though it was clear we were going to book.....impressive! We will get back to you when we have been but, to date, we are very impressed Pam Dowson and Joan Gaffiney”

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Posted 11 years ago

“So far my experience has been very good. Katy was helpful and patient with my booking.”

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Posted 11 years ago

“Reasonably effective service with a helpful and polite customer approach.”

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Posted 11 years ago

“Both cruises that we have booked have been handled in a very helpful and professional manner. We have been informed of any special offers and privileges, and where any adjustments have been requested, such as extra nights pre cruise, they have been organised with the least amount of hassle. We have yet to put all of this to the test, with our first Six Star Cruise in July, but hopefully all will proceed as efficiently as the booking process.”

Helpful Report

Posted 11 years ago

“excellent service from Emma Gray - will use your service for every cruise Elaine Spence”

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Posted 11 years ago

“confirmation stated that we would fly from Manchester whereas we booked from Heathrow. Original confirmation stated that we would have B2 veranda cabin, amended confirmation e.mail states B4 cabin. Flight now changed to Heathrow.”

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Posted 11 years ago

“My 3rd concierge I've experienced and as pleased as I've always been in the past with the service I expect now. A great team !????”

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Posted 11 years ago

“Excellent.”

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Posted 11 years ago

“We were very impressed with Emma. She was very efficient, nothing was to much trouble and went the extra mile to get us what we wanted.”

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Posted 11 years ago

“I had a very fast response from Katy Porter whilst booking our cruise. She was extremely helpful and managed to get me a good price for the cruise. The documents from AMA waterways took long to come through though - the fact that this was a late booking may have contributed to this. Otherwise I am very happy with the level of service received. Thank You.”

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Posted 11 years ago

“Fast friendly and responsive to our group (4) needs. Competitive pricing and attentive staff. Booked and confirmed within a day or so. Will book again in the future with this organisation.”

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Posted 11 years ago

“Very good service Donna was very pleasant to talk to and went to a great deal of trouble to get us on the ship as we had a late booking we are looking forward to comparing your ship to our past experiences on Silver Seas.”

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Posted 11 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews