Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,515 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,515 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always book cruises through six star, I always deal with Emma Taylor. The company are very efficient, pleasant to deal with, you can deal with the same person (in my case Emma Taylor) so booking becomes stress free. Would unhesitatingly recommend using company.”

Helpful Report

Posted 10 years ago

“I was very impressed with your company and particularly Hannah Grey who dealt with my booking. Hannah was very considerate knowing that I was a bit nervous booking this holiday on my own after my husband died in November last year. I will certainly use your company again.”

Helpful Report

Posted 10 years ago

“We used to book with Bolsover and due to an issue with Cunard giving our cabin away and Bolsover not informing us we moved to Sovereign who were very good on price, however we went to a presentation by Six Star Cruises and met a delightful young lady Called Emma. We promised to give Six Star Cruises a try and true to our word we are. Our cruise is being handled by Sandie, the process is very personalised and friendly, any questions or information is easily obtainable as they give you a direct line. So far so good up to now we cannot find any fault with Six Star Cruises. Regards A.Kay”

Helpful Report

Posted 10 years ago

“Very helpful in providing exactly what I wanted with my choice of cruise line, hotels & airline. Ben Trinder, my concierge was very efficient in providing a comprehensive quote with all the details and at a great price. Great service and no problem in recommending these guys to anyone.”

Helpful Report

Posted 10 years ago

“I am very pleased by the efficient and helpful service I received by Mark Saxton Everything was professional and I am glad I booked again with your company”

Helpful Report

Posted 10 years ago

“Maura proved to be very helpful and capable regarding our booking Thank you”

Helpful Report

Posted 10 years ago

“The staff are so knowledgable and always get back to you when they say they will. Staff are friendly, easy to talk to and willing to accommodate requests from customers. You can always get through on the telephone numbers and if you leave a message they will get back to you. I have no hesitation in using six star again.”

Helpful Report

Posted 10 years ago

“This is the second time we have booked through six star cruises,and hopefully the outcome will be just as satisfactory. We are waiting our final invoice.”

Helpful Report

Posted 10 years ago

“Only just had contact with company. The concierge advisors are very helpful & have helped me to proceed with my booking. Hopefully the initial positive experience will continue.”

Helpful Report

Posted 10 years ago

“Very knowledgable and helpful man on the phone. He was charming and responsive to our requirements - need I say more!”

Helpful Report

Posted 10 years ago

“Responsive and helpful without being pushy. Happy to offer ideas and advice. So far I've booked 5 cruises through them and plan to do more!”

Helpful Report

Posted 10 years ago

“Put the enquiry in one day, the next day it was all confirmed back to me and we then paid the deposit”

Helpful Report

Posted 10 years ago

“From my initial contact enquiring about a holiday I was very impressed with the service I received. Everything was followed up and any queries I had were answered very efficiently. Before I booked I researched Sixstar cruises to ensure that I picked the right holiday. We are so looking forward to this cruise and I am confident that everything will go like clockwork. The two Matthews at Sixstar that I dealt with were excellent in helping me so thank you to them both.”

Helpful Report

Posted 10 years ago

“Very helpful & professional service”

Helpful Report

Posted 10 years ago

“I recently took a short cruise on Crystal Serenity and my cruise consultant was Joe Morrison. I couldn't fault the service I received. I booked at the last minute as I was very uncertain whether to do it or not. I had recently lost my husband and had doubts as to whether I wanted to cruise alone. From the start Joe was very reassuring. Crystal treat solo travellers very well. I boarded in Malta and was immediately impressed by this beautiful ship. Having cruised on other Six Star ships I believe that Crystal compare very favourably with them. Joe was so helpful and even suggested what I chose to eat at Prego and Silk Road, the specialist restaurants on board. I would have no hesitation whatsoever in booking again with Six Star Cruises and would certainly use Joe's services. His telephone manner was so friendly. Thank you Joe. You made it so easy and I hope to be in touch again in the not too distant future.”

Helpful Report

Posted 10 years ago

“Our cruise consultant Emma Gray was excellent from start to finish! She listened to our requirements for our holiday and then arranged the package which included a week at an all-inclusive hotel in Barbados -Crystal Cove - and a week cruising the Caribbean on the Silversea ship, Silver Whisper. Both were excellent. Crystal Cove is ideally placed on a white sandy beach for a relaxing holiday; the staff are efficient and friendly and all drinks, meals and water-sports are included. It was the fist time we had cruised with Silversea and found the suites fabulous with a luxurious bathroom (with bath, shower and twin vanity basins), walk-in wardrobe and butler service in addition to the normal amenities found with other cruise-lines. We were cruising to celebrate a special anniversary and our butler organised a special celebration for us to mark it. All-in-all - a wonderful experience!!”

Helpful Report

Posted 10 years ago

“This was my first time booking a cruise, it was Anthony Donovan that I spoke to, he explained everything to that was all of great help. I made my booking with him and he said he would contact me in a few days time to make sure everything was ok and yes he did, such a nice person who seemed to know what he was talking about. I couldnt of wished for anymore help. Thank you Anthony Donovan you are a star !!!”

Helpful Report

Posted 10 years ago

“We have always had excellent service from our 'cruise concierge' Erin Madine, and when she was away, Maura McKenna stood in admirably. Nothing is too much trouble.”

Helpful Report

Posted 10 years ago

“Have used many tour operator over the years and usually parted the ways after some disaster or other e.g. arranging tours in the States and Mexico longer than the 3-months visitors visa or having us walk to the bottom of the Grand Canyon to the Indian village which was some 100 miles along the canyon!! You've - to date well got to keep you on your toes - have been very efficient and helpful. The one future problem you face is we live a quarter of a mile from ROL's office and I was at school with the founder!!”

Helpful Report

Posted 10 years ago

“Very professional, very helpful. Extremely efficient.”

Helpful Report

Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,515 reviews