Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,515 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,515 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our cruise concierge Emma was excellent , extremely knowledgable, and friendly. We couldn't have asked for better.”

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Posted 10 years ago

“Emma Taylor very helpful and quick to respond. Also help from others good when Emma unavailable.”

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Posted 10 years ago

“This was the first time that I had used Six Star Cruises and I was very impressed. I have been aware of their existence for a while and received emails with their offerings but remained loyal to my previous cruise company. On this occasion their offer could not be matched by my existing agent so decided to give Six Star a go. I was attracted by their offer, and very impressed with the professionalism with which they dealt with my requirements. If the experience continues on this vein I will be very content. The proof of the pudding is in the eating!”

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Posted 10 years ago

“My inquiry regarding the cruise was made over the telephone and the help and advice I received was excellent .”

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Posted 10 years ago

“An excellent cruise consultant who was very knowledgeable (questions answered before I could ask them!), very kind and very patient. The booking of the cruise and the additional travel and hotel arrangements could not of been made easier. Overall a first class experience and I will certainly recommend you to friends and family.”

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Posted 10 years ago

“I had excellent service from Catherine Divan when planning a cruise. I always find Six Star Cruise consultants very knowledgable regarding the cruise opotions.”

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Posted 10 years ago

“Very helpful - and patient. Took the time to ensure I got Exactly what I wanted.”

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Posted 10 years ago

“Very helpful staff and Hannah was extremely helpful”

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Posted 10 years ago

“Sandie Collier, our Cruise Concierge, quickly homed in on our requirements and we soon had our cruise booked with comprehensive information in a very pleasant booking. Have used Sandie before and would be delighted to book through her again”

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Posted 10 years ago

“We were dealt with efficiently and having used 6 star before it was more straightforward”

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Posted 10 years ago

“On arrival at Miami airport no car to pick us up, stood for 30 minutes in the humidity, after a 9 hours flight and a further hour getting through immigration. After enquiring how much longer we would have to wait, she pulled over a 10 seater yellow van with a unfriendly driver who took us to the hotel. Not a good start to the holiday. Did not receive holiday pack so no luggage labels, had to ask at the port, delayed my getting on ship. The car from the hotel to the ship and the car from the ship to the airport coming back was excellent and on time. Still have the same problem dealing with you. Ring 6 times with any queries to a booking and you will get 6 different people and have to explain what was said to someone else you had spoken the previous day. there seems to be a lot of part time staff as when ever you ask to speak to a named person, the are on leave or off until the next day or so. You need to make the experience of spending thousands of pounds a bit more special. Your current system suites you but not the customer. All the operators I have dealt with have bee very helpful. John Lloyd”

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Posted 10 years ago

“Very helpful and they explain all information clearly.”

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Posted 10 years ago

“We have booked cruises through Six Star Cruises on a number of occasions. We have always thought them very efficient and professional. Nothing is too much trouble and their knowledge of the Cruise market is second to none. We have of course dealt with other operators in this market but Six Star Cruises stand out way higher than the best of the rest.”

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Posted 10 years ago

“Ben was very quick and the booking was easy. He contacted the person I was traveling with me after my booking trip.”

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Posted 10 years ago

“Sue was extremely helpful and nothing was too much for her. She arranged everything very efficiently, as indeed all your concierge staff do.”

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Posted 10 years ago

“The sense of calmness on this smaller ship was wonderful, along with hastle free boarding & disembarking. the food was excellent, but we struggled to get bookings for the speciality restaurants. the wines were superb.the biggest downside for me was the entertainment which was solely aimed at a much older age group than mine.”

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Posted 10 years ago

“Efficient and friendly service and able to accommodate our needs well! It is important when you are booking several add ons with a cruise to have confidence that it will all work.”

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Posted 10 years ago

“I will probably not use Six Star Cruises again as I found them not competitive. The last cruise booked was £400 cheaper elsewhere! Service was ok until I mentioned the above and I have heard nothing since. If you are not competitive you will lose customers.”

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Posted 10 years ago

Good Afternoon, following on from your conversation with Jolie i do Believe we have managed to restore your faith with us. Regards Lynsey

Posted 10 years ago

“From the moment I picked up to the phone to booking my excursions and dinner arrangements the service as been simply brilliant Donna my appointed travel concierge as been wonderful in all aspects from offering sailing options to airports to pre and post cruise hotels. Nothing was too much trouble as we did change our minds considerably and we feel we have got the best deal available. I highly recommend this route to booking a Six Star cruise and if the holiday is as good as the customer service I can`t wait for April!!!”

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Posted 10 years ago

“I would like to commend Richard Wishaw who was the consultant who looked after my recent booking. His responses , both accurate and speedy were great and his advice and clarity, in what could be a bit of a minefield was superb. Well Done!”

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Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,515 reviews