Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really efficient helpful staff”

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Posted 8 years ago

“Andy Freeman was both Professional and catered for my requirements perfectly.”

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Posted 8 years ago

“Sandie collier could not have been more helpful. she made the process enjoyable and exciting.”

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Posted 8 years ago

“Laura did exactly what she said she'd do and also came up with a good price. Although another big agent had told me that there were no balcony suites left (only ocean view), Laura managed to get one, so I'm impressed.”

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Posted 8 years ago

“Emma gave excellent and efficient service as usual fulfilling all of our wishes and givin g a very prompt response.”

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Posted 8 years ago

“The service we received from Emma was excellent. She was efficient, clear, helpful and thorough, without being at all pushy.”

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Posted 8 years ago

“Very efficient and friendly concierge # Andrew whittle. I have mobility issues and he did all that was asked off him to alleviate my anxieties over booking our holiday.”

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Posted 8 years ago

“Personable young man. At time of booking headline promotion "Case of Wine", Nil booking charge or credit card fees" Subsequently no wine as not above minimum spend. Thought the days of shoddy advertising was over. Won't book with Six Star again!!”

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Posted 8 years ago

“once again Six Star Cruises have given me super service helped me pick my cruise handled all the details which are many a minefield in fact, now all i have to do is PACK, kATIE WAS BRILLIANT,I WILL ASK FOR HER HELP AGAIN, rOBERT.”

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Posted 8 years ago

“Maura is very helpful”

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Posted 8 years ago

“Knowledgeable and pleasant staff dealt with my enquiry and a seamless transition between Katie and Andrew over first /second day and efficient hand back to Katie on the 3rd day. Managed to achieve my requirements through a combination of package arrangements with Regent and Private arrangements to/from ship to my satisfaction. Well done!”

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Posted 8 years ago

“As usual we booked with Maura, as usual she was friendly and efficient, nothing was too much trouble for her, that's why we keep coming back to Maura and Six Star.”

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Posted 8 years ago

“The Price.”

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Posted 8 years ago

“Responsive & knowledgeable.”

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Posted 8 years ago

“Booked with Mark Saxton. Very efficient and courteous.”

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Posted 8 years ago

“Helpful, knowledgeable, friendly, not pushy.”

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Posted 8 years ago

“Once again, excellent service from cruise concierge Emma Taylor.”

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Posted 8 years ago

“Excellent attention to detail Mark was very helpful, we would certainly use 6 star cruises in the future.”

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Posted 8 years ago

“Excellence”

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Posted 8 years ago

“The packages and cruises offered are really good value and the booking was fairly straight forward , However after booking and paying in full at the same time we then wanted to upgrade to club on a long haul flight. We were told we had to completely loose the flight bought and buy new flights. I checked this with BA direct and found this to be untrue and was able to upgrade direct with them for a fraction of what Six Star Cruises wanted. Beware if you want to change anything. Staff should be better trained .”

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Posted 8 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews