Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,339 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My assistant was Stacey Williams. I found her to give exceptional customer service. The price was good and she was very helpful and reliable in all aspects of booking. Would definitely recommend.”

Helpful Report

Posted 6 years ago

Good Morning Marilyn Harris, Thank you for your 5 star review and fabulous feedback on Stacey. She is extremely helpful and a real asset to the Six Star team. Have a wonderful cruise and thank you for booking with us!

Posted 6 years ago

“Nothing seemed to be to much trouble for Estelle who dealt with our complex requests and needs in a very efficient, friendly and speedy way and giving us a great price. I big thank you to the team who have never let me down over a number of years cruising. Don't go cruising without SixStarCruises.”

Helpful Report

Posted 6 years ago

Good Evening Mr Ian Simpson, Thank you very much for your wonderful review on the efficient Estelle! She is an asset to the Six Star team and these comments will be sent to her manager. Thank you for booking with us again, we look forward to hearing from you in the near future! Have an amazing cruise!

Posted 6 years ago

“really efficient and knowledgable cruise consultant”

Helpful Report

Posted 6 years ago

Good Evening, Thank you for your 5 star review and feedback regarding our efficient concierge. Here at Six Star, all of our cruise concierge are trained to the highest standard so we are pleased you are happy with the service they provided. We hope you have a wonderful cruise!

Posted 6 years ago

“Katie was really helpful and booked me an excellent deal on next year’s Rhone river cruise.”

Helpful Report

Posted 6 years ago

Dear Ms Kathrine King, We would like to take this opportunity to thank you for choosing to book with Cruise118 and taking the time to review the helpful service that Katie has provided you when assisting with your booking. We hope you have a wonderful time on your Rhone River Cruise next year!

Posted 6 years ago

“Great, fast, and friendly service from Stacey and she got us a good deal too. I’ve used SixStar for many years and have always found them to be excellent.”

Helpful Report

Posted 6 years ago

Good Evening, Thank you so much for your kind feedback. It's a pleasure to hear that you are happy with the excellent and friendly service that Stacey has provided you. Stacey is a wonderful member of our team who will always go above and beyond to assist with her customers. We hope you have an excellent time on your holiday!

Posted 6 years ago

“Stacey put a wonderful package to tailor our needs. Great service.”

Helpful Report

Posted 6 years ago

Hello Mr D Jones, Thank you very much for your feedback. It's fantastic to hear that you are pleased with the wonderful service that you have received from our concierge Stacey, who tailor made your package holiday to suit your needs. Thank you for choosing Six Star Cruises. We hope you have a fantastic holiday!

Posted 6 years ago

“Janet was very helpful and kind”

Helpful Report

Posted 6 years ago

Hello Solange Therson Coffie, Thank you for your feedback. It's great to hear that you are pleased with the helpful and kind service that Janet has provided you when assisting with your booking. Thank you for choosing Six Star Cruises!

Posted 6 years ago

“Donna was wonderful to deal with, very friendly, well informed and put together a very good trip.”

Helpful Report

Posted 6 years ago

Hi Mr Stuart Neil Appleton, Thank you so much for your wonderful feedback. We are very pleased to hear that you are happy with the wonderful service that Donna has provided you when assisting with your booking and tailor making a holiday to suit your preferences. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“This was our first booking made with Six Star and am happy to say that the help given by Emma Gray, cruise concierge, was excellent.”

Helpful Report

Posted 6 years ago

Dear Mr Campbell, Many thanks for taking the time to review the excellent service that you have received from our concierge Emma Gray. Emma is a fantastic member of our team and she will be very happy to read you lovely comments. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“Never used your Company before. Very easy booking process with knowledgable agent who was also good to speak to. Hopefully this will be the first booking of many!!”

Helpful Report

Posted 6 years ago

Dear Mr Andrew John Bell, Thank you very much for your wonderful feedback. It's brilliant to hear that you are happy with the 5* service that you have received from ourselves hear at Six Star Cruises. We wish you a lovely time on your holiday!

Posted 6 years ago

“Superb customer service. Second cruise booked via Six Star and certainly won't be the last. Thoroughly recommended.”

Helpful Report

Posted 6 years ago

Good Evening Mr Neil Wayland, Thank you very much for your review. It's a pleasure to hear that you are happy with the Excellent customer service that you have received from ourselves hear at Six Star Cruises. We work extremely hard here at Six Star Cruise so it is always a pleasure to hear that our hard work has been recognised. Thank you for choosing Six Star Cruises.

Posted 6 years ago

“First class”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We hope you have a lovely holiday.

Posted 6 years ago

“First class service”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are very pleased to hear that you are happy with the first class service that you have received from Six Star Cruises. We hope you have a fantastic holiday!

Posted 6 years ago

“This is the first time that I have used Six Star Cruises but I’m sure that it will not be the last. The service and support provided by Stacey Williams was first class. She was prompt in her responses, very personable and very professional. it was a pleasure to have her help in organising what will be a very special trip celebrating both my husband and my 60th birthday year. Thank you.”

Helpful Report

Posted 6 years ago

Good Afternoon Julie Garbutt, Thank you for your review and special mention to Stacey Williams. We are pleased to hear you were impressed with her service and we look forward to hearing from you again very soon! Have a wonderful cruise and thank you for booking!

Posted 6 years ago

“Hi all Just a short note to tell you how pleased we were to deal with Katy Porter today. We’ve arranged cruises with Katy before and on all occasions she has been marvellous. We’ve booked a Seabourn Caribbean cruise for January 2020 and on the ship will book an April 2020 Far East cruise, not forgetting to put this through Katy and 6 Star. Kind regards to all.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for this amazing review on the brilliant Katy Porter. She has been a part of the Six Star team for a while and is a real asset. Please rest assure that her manager will be made aware of this wonderful review! Have a fabulous cruise!

Posted 6 years ago

“Sue was extremely helpful in showing me how to check in on line for our holiday! Many Thanks”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you for your feedback and special mention to the helpful Sue. Have a fantastic cruise and thank you for booking!

Posted 6 years ago

“I have to say that 6 Star are amazing. Katy Porter has been a fabulous concierge for several cruises that 6 Star have arranged for us - nothing was too much trouble - everything has gone off without a hitch and we would not hesitate in recommending the Company to anyone requiring top level service.”

Helpful Report

Posted 6 years ago

Good Afternoon Peter and Julie Smith, Thank you for your 5 star review and special mention to the ever helpful Katy. She is an asset to the Six Star team and will be delighted with these comments. Thank you for booking with us and your recommendation, have a wonderful cruise!

Posted 6 years ago

“Having previously booked our cruise Janet arranged our car parking and confirmed all our details with patience and courtesy.”

Helpful Report

Posted 6 years ago

Good Afternoon, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the 5* after service that Janet has provided you. We hope you have an excellent time on your holiday!

Posted 6 years ago

“Sophie was as usual very efficient and sorted everything out just as you would expect from 6 stat cruise”

Helpful Report

Posted 6 years ago

Good Morning, Many thanks for your 5* feedback. It's wonderful to hear that you are happy with the service and attention to detail that Sophie has provided you. Have great time on your cruise!

Posted 6 years ago

“We have taken several cruises with Six Star because we know we will receive personal, excellent service. Matthew Cotton always deals with any problems, gives advice, help no matter what we throw at him. Our vacation starts the minute we make the booking.”

Helpful Report

Posted 6 years ago

Good Morning Mr Arthur Patrick Stanley, Thank you so much for your review. It's a pleasure to hear that you are happy with the wonderful service and attention to detail that Matthew Cotton has provided you. He is an asset to the Six Star Cruises team and will be delighted with these comments. Have a lovely time on your cruise!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,339 reviews