Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,392 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,392 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andrew Freeman did it again for us, brilliant service, we're getting used to this 6* treatment from six star cruises”

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Posted 6 years ago

Dear Alex Lindsay, Thank you very much for your excellent feedback. It's great to hear that you are happy with the service that you have received from Andrew Freeman. We hope you have a excellent time on your holiday. Thank you for choosing Six Star Cruises!

Posted 6 years ago

“Estelle from customer services took over our booking with regent seven seas, and we were more than pleased with the help and service she gave to us. Nothing was too much trouble, and her helpful and cheerful approach was a pleasure to deal with.”

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Posted 6 years ago

Good Afternoon Gillian G Thank you for your 5 star review and special mention to the wonderful Estelle! She is an asset to the Six Star team and will be delighted with these comments! Thank you very much for booking with us again, we hope you have an amazing cruise!

Posted 6 years ago

“A very friendly chat with Stacey who was patient and discussed several options with us to ensure we booked exactly what we wanted. Thank you.”

Helpful Report

Posted 6 years ago

Good Afternoon Craig Scudder, Many thanks for your 5* review. It's wonderful to hear that you are happy with the pleasant and helpful service that Stacey has provided you when assisting with your booking. Thank you for choosing to book with Six Star Cruises. We hope you have a lovely time on your holiday!

Posted 6 years ago

“Keeley was very helpful.”

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Posted 6 years ago

Good Afternoon, Thank you for your feedback. It's great to hear that you are pleased with the helpful and kind service that Keeley has provided you when assisting with your booking. Thank you for choosing Six Star Cruises!

Posted 6 years ago

“Very helpful and efficient”

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Posted 6 years ago

Good Afternoon, Thank you for your 5 star review and feedback regarding our efficient concierge. Here at Six Star, all of our cruise concierge are trained to the highest standard so we are pleased you are happy with the service they provided. We hope you have a wonderful cruise!

Posted 6 years ago

“Happy, helpful and understanding.”

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Posted 6 years ago

Good Afternoon, Thank you very much for your review and comments regarding the service you received from us. Have a wonderful cruise with us!

Posted 6 years ago

“Our normal contact was not available, spoke to Janet regarding a few questions. Excellent response and nothing was too much trouble. Dealt with Andrew initially who was extremely helpful and he worked out a great holiday and we got a really good deal. Thank you to both.”

Helpful Report

Posted 6 years ago

Hello Izthewizz, Thank you for your 5 star review and special mention to the helpful Andrew . He is an extremely helpful member of the team and this feedback will be sent to his manager. Thank you for booking with us again, we look forward to hearing from you in the near future.

Posted 6 years ago

“Janet was very helpful to help us with a question and everything is now answered. She could not have been better.”

Helpful Report

Posted 6 years ago

Hello Peter Johnson, Thank you very much for your review and special mention to Janet. She is an asset to the Six Star Team and this feedback will be sent to her line manager. Thank you for booking with Six Star, we hope you have a wonderful time on your sailing!

Posted 6 years ago

“Spoke to Katy Porter a number of times before booking my Oceania cruise in 2020. She made every effort to answer all my questions to the best of her ability. Very pleasant to speak to and very efficient. Thanks Katy.”

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Posted 6 years ago

Good Afternoon Karen Barton, Thank you for your 5 star review regarding the service from our concierge Katy Porter. Thank you very much for booking with us again, we hope you have an amazing cruise!

Posted 6 years ago

“Just booked on Silversea for next year and received excellent service from Stacey. Very knowledgable and extremely helpful when asked if we could add a couple nights pre cruise in Venice Highly recommended”

Helpful Report

Posted 6 years ago

Thank you very much John B for your kind comments. It's fantastic to hear that you are pleased with the professional and helpful service that Stacey has provided you, answering all of your questions to their best potential. Stacey will be very pleased to hear your kind comments. We hope you have a lovely time on your holiday!

Posted 6 years ago

“vert helpful and efficient service. Have already booked with them again”

Helpful Report

Posted 6 years ago

Thank you so much Mary Addison for your acknowledgement. It's wonderful to hear that you are pleased with the helpful, efficient and informative service that our concierges have provided you. Thank you for choosing Six Star Cruises. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“Very easy booking process for Seabourn cruise in Caribbean. My initial dealings were with Stacey Williams and she was superb in providing great advise and getting us a good value trip. She responded quickly to follow up emails. I called in the evening to book and Katy Porter completed the booking process as Stacey had left for the day. Again, Katy was excellent also. I would have no hesitation recommending Six Star Cruises based on my initial dealings so far with both Stacey and Katy.”

Helpful Report

Posted 6 years ago

Hello Noel, Thank you for your 5 star review and special mentions regarding your service from Stacey and Katy. They are extremely helpful members of the team and this feedback will be sent to their managers. Thank you for booking with us Six Star Cruises, we look forward to hearing from you in the near future.

Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

Hello, Thank you very much for your review and comments regarding the service you received from us. Have a wonderful cruise with us!

Posted 6 years ago

“Very impressed with Stacey Williams for her expertise, efficiency and knowledge in dealing with every aspect of our booking. She is an asset to you. Glad to be booking through Six Star Cruises again for a Regent Seven Seas Cruise.”

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Posted 6 years ago

Dear Marion, Thank you very much for taking the time to leave your lovely feedback on the service that you have received from our concierge Stacey Williams. It's a pleasure to hear that you are pleased with the efficient and knowledgeable service that you have received from our concierge Stacey. Thank you for choosing to book with Six Star Cruises. We hope you have a superb time on your cruise.

Posted 6 years ago

“My consultant whom I had been dealing with wasn’t available so I spoke to Janet Cain who provided all the answers I needed to know! Janet was absolutely marvellous and very very patient’ nothing was too much troublexThank you again Janet:”

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Posted 6 years ago

Good Evening Carol, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the wonderful service that you have received from our concierge Janet Cain! Please be assured that Janet will be recognised for the excellent service that she has provided you. We hope you have a superb time on your cruise!

Posted 6 years ago

“Thank you Stacey. Your efficient yet personable and thorough approach made our Oceania booking experience so much easier than it may have been and we greatly appreciated your knowledgeable advice. Delighted to have booked with 6 Star Cruises again.”

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Posted 6 years ago

Good Evening Ros Pilcher, Thank you very much for your wonderful feedback! It's fantastic to hear that you are pleased with the excellent service that you have received from our concierge Stacey. We hope you have a brilliant time on your holiday!

Posted 6 years ago

“We were recommended by friends to book with Six Star cruises and were delighted by the friendly, efficient service from Stacey Williams and by the keen price for our chosen cruise.”

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Posted 6 years ago

Good Evening Eileen Aldwinckle, Thank you so much for your 5* feedback. It's a pleasure to hear that you are happy with the friendly and efficient service that Stacey Williams has provided you. Stacey is a credit to our team and she will be very pleased to hear your kind comments. We hope you have a fantastic time on your holiday! Thank you choosing Six Star Cruises.

Posted 6 years ago

“The consultant I spoke with, Estelle Peachey, was extremely helpful. She answered my queries although she had not been the consultant in charge of my booking.”

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Posted 6 years ago

Hello Margaret, Hello Mr Allan Michael Williams, Thank you for your feedback. It's great to hear that you are pleased with the helpful and kind service that our concierges have provided you when assisting with your booking. Thank you for choosing Six Star Cruises!

Posted 6 years ago

“I have spoken to Stacey Williams a number of times over the last year. I have found her to be very polite, helpful and very knowledgeable.”

Helpful Report

Posted 6 years ago

Good Evening Domenico Mansi, Thank you for taking the time to not only review Six Star Cruises but for your special mention to Stacey Williams. She is an asset to the Six Star team and will be thrilled with these comments. Have a wonderful cruise and thank you very much for booking with us!

Posted 6 years ago

“Really professional and helpful service from Janet and Sue. They made it easy to book our river cruise and also helped with parking at the airport. Would definitely recommend.”

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Posted 6 years ago

Good Morning Brian, Thank you very much for your wonderful review and special mentions to both Janet and Sue. They are both assets to the River Voyages team and will be thrilled with these comments. Have a wonderful cruise and thank you once again for booking.

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,392 reviews