Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,387 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,387 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I truly believe that you set the standard for the industry when I compare the experience of booking with six star and every other competitor. An excellent service.”

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Posted 6 years ago

Hello, Thank you very much for your review and comments regarding the service you received from us. Have a wonderful cruise with us!

Posted 6 years ago

“A very professional organisation. Importantly they have staff who know the ships, and if you are open they can help you get the perfect fit for you for your cruise.”

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Posted 6 years ago

Good Afternoon, Thank you very much for your review and comments regarding the service you received from us. Have a wonderful cruise with us!

Posted 6 years ago

“I have booked every cruise since my husband passed away with Hannah at 6 star cruises. I cannot praise her highly enough. She knows what I like, goes out of her way to make my booking experience easy and always checks with me before and after my cruise to see if everything was OK. Highly recommend 6 star cruises.”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you for taking the time to leave us your review. It’s amazing to hear what a great job Hannah did, finding you, your perfect holiday. We strive to give the best service possible and it sounds like your time with Hannah reflects this. I will make sure they receive the recognition they clearly deserve. Thanks for choosing Six Star Cruises and I hope you have a fantastic time on board!

Posted 6 years ago

“Worked hard to meet our requirements on a relatively complex package.”

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Posted 6 years ago

Good Afternoon, Thank you so much for your lovely feedback. It's a pleasure to hear that you are pleased with the lovely and helpful service that our concierges have provided you. We hope you have a lovely time on your holiday!

Posted 6 years ago

“excellent always helpful”

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Posted 6 years ago

Good Afternoon, Thank you for your 5 star review and comments regarding our efficient Six Star Cruises team! We hope you have a wonderful cruise and thank you for booking with us!

Posted 6 years ago

“Most helpful & professional thank you.”

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Posted 6 years ago

Good Afternoon, Thank you very much for your review and comments regarding the service you received from us. Have a wonderful cruise with us!

Posted 6 years ago

“Immaculate service and response from Estelle once again. Excellent in every way.”

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Posted 6 years ago

Thank you so much for your acknowledgement. It's wonderful to hear that you are pleased with the helpful, efficient and informative service that Estelle has provided you. Thank you for choosing Six Star Cruises. We hope you have a wonderful time on your cruise!

Posted 6 years ago

“I occasionally contact the concierge department and one person in particular. She is excellent, helpful, immediate in her response and always effective in gaining an outcome. Thank you Estelle.”

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Posted 6 years ago

Good afternoon, Thanks for your review. I am really pleased to learn that how happy you were with the service you received from Janet recently. We are very proud to have Estelle as a member of our team and we love it when customers realise how brilliant she is too! I hope you have a wonderful time on board and thank you for choosing Six Star Cruises!

Posted 6 years ago

“I found all members of staff extremely helpful and very patient with me. Great service.”

Helpful Report

Posted 6 years ago

Good Afternoon, Thank you very much for your lovely feedback. We hope you have a fantastic time on your holiday!

Posted 6 years ago

“six star service”

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Posted 6 years ago

Good afternoon, Thank you for your review. And thank you for your lovely words. I hope you have a wonderful cruise and thank you for choosing Six Star Cruises!

Posted 6 years ago

“Agent was very patient and completed our booking to our requirements.”

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Posted 6 years ago

Good afternoon, Thanks for taking the time to leave your review. We’re happy when our customers are, so it’s great to hear how pleased you are with our service. Thanks for choosing Six Star Have a wonderful holiday!

Posted 6 years ago

“Exceptional service, very friendly, and competitive pricing”

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Posted 6 years ago

Good Afternoon, Thank you for your review. And thank you for your lovely words. We love it when a plan comes together! I am pleased you were happy with our service I hope you have a fabulous cruise and thank you for choosing Six Star Cruises!

Posted 6 years ago

“Have just booked my 4th Silversea cruise with you and all through Dan who is very much on the ball. What he says is what he delivers and all in a very simple friendly way. A friend has also just booked with him. Well done.”

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Posted 6 years ago

Good Afternoon, Thank you for your review. And thank you for your lovely words. We love it when a plan comes together! I hope you have a wonderful cruise and thank you for choosing Six Star Cruises!

Posted 6 years ago

“The holiday consultants go that step further to help and advise. I have never come across more polite, courteous and kind staff. As you get older small things to do with booking holidays soon get out of context but the consultants here help you understand and get problems sorted and in proportion. I have booked a few holidays now with Sixstar and would not go anywhere else to book my holiday.”

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Posted 6 years ago

Good Afternoon Lynn Hewison, Thanks for your review! I am so pleased to learn that booking with us was a pleasant experience. It sounds like our concierges did a brilliant job, finding your perfect holiday. I will make sure the concierges receive the recognition they deserves! Have a wonderful time on board and thank you for choosing Six Star Cruises!

Posted 6 years ago

“We booked our Azamara cruise (from Southampton to Barcelona) via SixStar because their price was slightly cheaper than booking directly on the Azamara website and it included the cost of the flight home from Barcelona. Stacey Williams handled the booking very efficiently and was a pleasure to deal with.”

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Posted 6 years ago

Good Afternoon Peter , Thanks for your review! I am really pleased to learn how impressed you were with our concierge Stacey. She is constantly going the extra mile and impresses us here daily! We love it when customer realise how fantastic she is too. Thanks for choosing Six Star Cruises and I hope you have a brilliant time on board!

Posted 6 years ago

“This time we booked with Stacey, very efficient, friendly, informative and helpful. Our booking was dealt with quickly and with everything to our expectations and price. We look forward to our next cruise!”

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Posted 6 years ago

Good Afternoon, Thanks for your review. And thank you for taking the time to send our concierge, Stacey your feedback! It really means the world to us. Thank you for choosing Six Star Cruises. Have a wonderful holiday!

Posted 6 years ago

“Booked a number of cruises with Sixstar Cruises as usual very professional, warm and friendly, nothing to much trouble and very helpful”

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Posted 6 years ago

Hi Michael, Thank you for your review. We, here at Six Star Cruises aim to give our customers the best possible personalised service and we are glad to have met your needs.

Posted 6 years ago

“We have just booked our third cruise in two years and always ask to deal with Stacey as she is so organised ,knowledgeable professional and very friendly. Unlike other companies I have dealt with in the past [Imagine and ROL] there is no high pressured selling with Six Star-plus you consistently come up with the best price.What more could one ask for!”

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Posted 6 years ago

Good Afternoon Felicity, Thank you for your 5 star feedback and special mention to Stacey for her excellent service. We hope you have an amazing cruise and thank you once again for booking.

Posted 6 years ago

“Stacey Williams has been extremely helpful booking our cruise. Nothing has been too much trouble! I've recommended her to our friends!”

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Posted 6 years ago

Good evening Barbara, Thank you for your 5 star review. I am so pleased to learn how much Stacey impressed you. We are very proud to have her as a member of the team. Customer feedback means the world to us so thank you for taking the time to send it! I hope you have a wonderful time on board and thank you for choosing Six Star Cruises!

Posted 6 years ago

“Andrew Freeman is a fabulous asset to Six Star Cruises! I have dealt with Andy for a number of cruise bookings now and he has always been super efficient, friendly, professional and helpful. He is also knowledgeable and unflappable. A pleasure to chat to and always follows up on every aspect of our bookings. Thank you again Andy for your assistance.”

Helpful Report

Posted 6 years ago

Good evening Pamela, Thank you for your review. It is really important to us that we are providing the best possible service with each and every customer. We love it when everything goes to plan! I am so pleased that Andy did everything he could to ensure he was booking your perfect holiday. It's even more impressive that he has helped you on numerous occasions. I will make sure he receives the recognition he deserves. Have a brilliant cruise and thank you for booking with us!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,387 reviews