Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service give by Andy Freeman as always!”

Helpful Report

Posted 6 years ago

Thank you for your review. It is lovely to hear when our concierge do so well. Have a fabulous holiday.

Posted 6 years ago

“Consultant very helpful and friendly - great service!”

Helpful Report

Posted 6 years ago

Thank you for your review. We, here at Six Star Cruises aim to give our customers the best possible personalised service and we are glad to have met your needs.

Posted 6 years ago

“Phoned up today as I had a query regarding our booking . I spoke to Estelle who went through it with me and dealt with it within minutes by speaking to Azamara and confirming that everything was ok . That was top class service.”

Helpful Report

Posted 6 years ago

Good Afternoon John T, Thank you for your 5 star feedback and special mention to Estelle for her excellent service. We hope you have an amazing cruise and thank you once again for booking.

Posted 6 years ago

“Laura was very helpful would book again”

Helpful Report

Posted 6 years ago

Dear Gillian Blakesley, Thank you so much for your lovely feedback. It's a pleasure to hear that you are pleased with the lovely and helpful service that Laura has provided you. We hope you have a lovely time on your holiday!

Posted 6 years ago

“Always helpful”

Helpful Report

Posted 6 years ago

Good Afternoon Peter Johnson, Thank you for your review. And thank you for your lovely words. We love it when a plan comes together! I hope you have a wonderful cruise and thank you for choosing Six Star Cruises!

Posted 6 years ago

“Stacey was extremely helpful in all aspects of my booking. She is very pleasant and answered any queries we had very promptly.”

Helpful Report

Posted 6 years ago

Good afternoon Lynn, Thank you for your 5 star review. I am so pleased to learn how much Stacey impressed you. Customer feedback means the world to us so thank you for taking the time to send it! I hope you have a wonderful time on board!

Posted 6 years ago

“Excellent service from Laura Wing very professional . All our questions were answered with regards to our future cruise .”

Helpful Report

Posted 6 years ago

Good Afternoon Gerald And Susan, Thanks for taking the time to leave us your review! That’s great news! We love hearing when our concierge’s have done us proud so thank you for taking the time to let us know. Thank you for booking with us and I hope you have the best time on board!

Posted 6 years ago

“Stacy gave great insight into the relative merits of the cruises we were contemplating and helped us take advantage of the Signature Savings Event. Professional from start to finish and I'm sure once we have fleshed out the remainder of our trip she will continue to help with the insider tips for getting the best deal and experience.”

Helpful Report

Posted 6 years ago

Good morning Jane, Thanks for your review. It is really important to us that we are providing the best possible service with each and every customer. We love it when everything goes to plan! I am so pleased that Stacey did everything she could to ensure she was booking your perfect holiday. Have a brilliant cruise and thank you for booking with us!

Posted 6 years ago

“Great service ..as usual !....always knowledgeable and helpful”

Helpful Report

Posted 6 years ago

Good morning John, Thanks for your review. We’re happy when our customers are, so it’s great to hear how pleased you are with our service. Thank you for choosing Six Star Cruises and I hope you have a wonderful time!

Posted 6 years ago

“Excellent service from Danielle”

Helpful Report

Posted 6 years ago

Good afternoon Iris Thanks for taking the time to leave your review. We’re happy when our customers are, so it’s great to hear how pleased you are with Danielle's service Thanks for choosing Six Star Cruises. Have a wonderful holiday!

Posted 6 years ago

“Thank you Danielle for your assurance today that all formalities have been completed. Thank you also for your understanding and efficiency.”

Helpful Report

Posted 6 years ago

Good afternoon Dom, Thank you for your 5 star review. I am so pleased to learn how much Danielle impressed you. Customer feedback means the world to us so thank you for taking the time to send it! I hope you have a wonderful time on board and thank you for choosing Six Star Cruises!

Posted 6 years ago

Good morning Dom, Thanks for taking the time to leave us your review! That’s great news! We love hearing when our concierge’s have done us proud so thank you for taking the time to let us know. I will make sure Danielle receives the recognition she deserves! Thank you for booking with us and I hope you have the best time on board!

Posted 6 years ago

“My agent Estelle went over and above her remit. She was charming, kind understanding and thorough in trying to resolve a difficult situation. She went out of her way to help me rebook a cruise after my sister and husband had to pull out of the cruise due to unforeseen circumstances. She also telephoned to clarify some issues when usually only emails are received.”

Helpful Report

Posted 6 years ago

Dear Carole, Thank you so much for your lovely feedback. It's a pleasure to hear that you are pleased with the lovely and helpful service that Estelle has provided you. We hope you have a lovely time on your holiday!

Posted 6 years ago

“I booked two cruises last week with Stacey Williams who I found to be so knowledgeable, professional and extremely helpful. She took time to research questions and ensured we could put two cruises back-to-back and keep the same cabin to avoid repacking and moving cabins on changeover day. I was extremely happy with the booking process which was done efficiently and Stacey answered all of my questions.”

Helpful Report

Posted 6 years ago

Good afternoon Viv, Thank you for your 5 star review. I am so pleased to learn how much Stacey impressed you. Customer feedback means the world to us so thank you for taking the time to send it! I hope you have a wonderful time on board!

Posted 6 years ago

“Have recently booked two cruises with Stacey Williams. I have found her to be helpful, efficient, reliable and knowledgeable. The price given was less that that available direct from Silversea, even when I was onboard Silver Spirit! Highly recommended - have previously booked a cruise through IMAGINE CRUISING-they are dire. Avoid at all costs.”

Helpful Report

Posted 6 years ago

Good evening, Thanks for your review. And thank you for your lovely words regarding our concierge Stacey. I am really pleased to learn she could find you your perfect holiday at a great price! I will make sure she receives the recognition she deserves. Have a fantastic cruise holiday and thank you for choosing Six Star Cruises!

Posted 6 years ago

“Booked a cruise yesterday with the help of Laura whose knowledge and expertise made the whole process an enjoyable experience. Her help was not only professional but also very friendly”

Helpful Report

Posted 6 years ago

“Booked a cruise yesterday with the excellent help of LAURA. We received all the information and opinion to make booking a enjoyable experience. Laura was very friendly and helpful but also extremely professional.”

Helpful Report

Posted 6 years ago

Good evening Martin, Thanks for your review! I am really pleased to learn how much Laura impressed you recently! We love having Laura as part of the team and we love it when customers realise how brilliant she is too. I will make sure she receives the recognition she deserves. Thank you for choosing Six Star Cruises and I hope you have a wonderful time!

Posted 6 years ago

“Informative conversation with Stacey who helped me to book a cruise providing insight into location, accomodation and general logistics. She made the whole process very easy and it was a very good experience. I believe that Six Star have put together a package that meets my requirements at a price that I feel feel as though I couldn't have improved upon.”

Helpful Report

Posted 6 years ago

Good afternoon, Thanks for taking the time to leave your review. We’re happy when our customers are, so it’s great to hear how pleased you are with our service. Thanks for choosing Six Star Have a wonderful holiday!

Posted 6 years ago

“Stacey did a great job in helping me navigate through all the options of our booking. She was friendly, knowledgeable and very efficient.”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you for your 5 star review. I am so pleased to learn how much Stacey impressed you. Customer feedback means the world to us so thank you for taking the time to send it!

Posted 6 years ago

“Estelle Peachey was very helpful and patient. A delight to deal with Thank you”

Helpful Report

Posted 6 years ago

Good afternoon, Thank you for your 5 star review. I am so pleased to learn how much Estelle impressed you. Customer feedback means the world to us so thank you for taking the time to send it!

Posted 6 years ago

“Rachel was very friendly and helpful. She answered all my questions and put my mind at rest. Excellent service.”

Helpful Report

Posted 6 years ago

Good afternoon Cyril, Thank you for your review. And thank you for your kind words regarding our concierge Rachel. It sounds like she did a fantastic job! I will make sure she receives the recognition she deserves. Have a wonderful cruise holiday and thank you for choosing Six Star Cruises!

Posted 6 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews