Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,511 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,511 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a regular client the only thing I have have to do is choose the itinerary. Everything else is all done for me quickly and efficiently all by friendly and responsive staff. No being held up by music and automated messages etc etc. Fabulous!”

Helpful Report

Posted 7 years ago

Dear Mr Edward James Reid, Thank you for taking the time to review the service that you have received from Six Star Cruises. It's great to hear that you are happy with the efficient and friendly service that you have received from ourselves. We wish you an excellent time on your cruise!!

Posted 7 years ago

“Estelle Peachey responded to my request for information in a very timely manner, which I appreciate. Holidays can be very stressful especially going long haul and to China etc. with its visa applications and its very useful to obtain info. to put your mind at rest.”

Helpful Report

Posted 7 years ago

Thank you for your 5* review on the review service that you have received from Estelle Peachey. It's great to hear that Estelle assisted with your booking in a timely manner and put your mind at rest. We wish you a wonderful time on your cruise!!

Posted 7 years ago

“Very nice staff. Always been very knowledgeable. I've now booked 5 or 6 cruises with them and all went to plan.”

Helpful Report

Posted 7 years ago

Thank you for the positive review. It's wonderful to hear that you are happy with the knowledgeable service that you have received from ourselves. We’re delighted that you’ve entrusted Six Star Cruises with so many of your precious holidays. We hope you enjoy your holiday & we look forward to hearing all about it, on your return!

Posted 7 years ago

“Just to let you know how impressed we were yesterday with the service provided by Katie Smith. Our usual concierge is the wonderful Maura McKenna but in her absence Katie made us feel just as well catered for. Lovely.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review the service that you have received from our concierge Katie Smith. It’s great to hear that Katie provided yourself with an excellent service, in Maura McKenna's absence. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Excellent service, Emma has been extremely helpful, we would recommend to friends, thank you.”

Helpful Report

Posted 7 years ago

Good Evening Mr Michael Cornford, Thank you for taking the time to write such a lovely review about our concierge Emma. It's great to hear that Emma assisted with your booking in a helpful manner. Thank you for recommending Six Star Cruises to your friends. We hope you have a wonderful holiday!

Posted 7 years ago

“Great service by people who really know what they are selling - even to the level of recommending a cabin which she had occupied on the ship!”

Helpful Report

Posted 7 years ago

Dear Mr Michael John Phillis, Thank you for writing such a lovely review about the knowledgeable service that you have received from ourselves. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Very helpful indeed. It wasn’t a straightforward booking..the consultant put in a great deal of time and effort to ensure I got the best deal”

Helpful Report

Posted 7 years ago

Thank you so much for your lovely review! It's wonderful to hear that you are happy with the helpful service that you have received from the concierge. Going above and beyond to find you the best deal! Have an excellent time on your cruise!

Posted 7 years ago

“Excellent service from Donna, Estelle and Rachael in sorting out our cruise with a very competitive offer”

Helpful Report

Posted 7 years ago

Dear Mr Mervyn Paul Simmonds, What a lovely review about our concierge Donna, Estelle and Rachael! It's great to hear that you are happy with the excellent service that you have received from the girls. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Excellent service and product knowledge”

Helpful Report

Posted 7 years ago

Thank you for your lovely review on the excellent service and product knowledge that you have received from the concierge. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Once again 6 star service from Emma very knowledgeable answers all my queries and provided very helpful suggestions”

Helpful Report

Posted 7 years ago

Thank you for your wonderful 5 * review. It's great to hear that you are happy with the knowledgeable service that you have received from Emma. Who assisted with you your queries in a helpful manner. We wish you an excellent time on your cruise!

Posted 7 years ago

“Stacey Williams . Stacey was very professional, knowledgeable and helpful when we booked our cruise.Despite frequent travelling internationally on both business and pleasure over the last forty years this was our first cruise.Stacey has a very pleasant manner and was able to help us differentiate between the various cruise lines and routes and advise us on a variety of issues including shore excursions.”

Helpful Report

Posted 7 years ago

Thank you J Williams for your lovely review. It's wonderful to hear your kind comments on the professional, knowledgeable and helpful service that you have received from Stacey Williams. We’re delighted that you’ve entrusted Six Star Cruises with your first cruise. Please be assured that Stacey will be recognised from the excellent service that she has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Thank you Beth for being so helpful and pleasant and efficient.”

Helpful Report

Posted 7 years ago

Dear Barbara Ickeringill. Thank you for you lovely review about our concierge Beth! It's great to hear that Beth provided yourself with a helpful, pleasant and efficient service. We hope you have a lovely time on your cruise!

Posted 7 years ago

“I started of speaking to Stacey on chat and I gave her my phone number and told her what I was looking for, within an hour she had cruise, flights and accommodation all sorted. Fantastic service. Looking forward to our cruise in February now.”

Helpful Report

Posted 7 years ago

Hello Georgina, Thank you so much for your kind comments on the efficient and fantastic service that you have received from Stacey. We wish you a wonderful holiday!

Posted 7 years ago

“Had the good fortune to deal with Laura Wing and when she went on holiday finished off with Laura Higgs. Both were extremely helpful and knowledgeable. The service was excellent”

Helpful Report

Posted 7 years ago

Dear Mr Robert Chadwick Bowley, Thank you for your fantastic feedback on the efficient, friendly and knowledgeable service that you have received from Laura Wing & Laura Higgs. We appreciate you taking the time to write this lovely feedback on our concierges and we hope that you have a wonderful time on your cruise!

Posted 7 years ago

“Stacey was quick to understand what we were looking for and not only gave good advice, she managed our booking effortlessly and efficiently. We would not hesitate to book with Stacey again”

Helpful Report

Posted 7 years ago

Thank you Marc Pepperman for your kind review. I am so pleased that you are happy with the excellent service you have received from Stacey, going above and beyond to assist you. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Although I already knew what I wanted to book, it turned out that it had very short availability - and this is for a Regent Seven Seas cruise in April 2021! However, Katy Porter went the extra mile and managed to get what we wanted and with a discount as well. The other agent that we rang the same Saturday morning (the one that sent us the brochure originally) said they'd enquire on the Monday and get back to us. They never did. Well done Katy.”

Helpful Report

Posted 7 years ago

Dear Mr Geoffrey Harry Holland, Thank you choosing to book with Katy Porter at Six Star Cruises. We appreciate your kind comments on the informative service that you have received from Katy, who helped to find yourself the perfect trip! We hope you have a fantastic time on board Regent Seven Seas

Posted 7 years ago

“The booking process was very friendly professional and ensured the price was right.”

Helpful Report

Posted 7 years ago

Dear Mr David Andrew Wakenshaw, Thank you for taking the time to review the friendly and professional service that you have received from ourselves. Thank you again for choosing to book with Six Star Cruises. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“fast and efficient - I was very impressed with Andrew Whittle”

Helpful Report

Posted 7 years ago

Thank you Miss Pauline Ann Dobb for your feedback. We are so pleased that Andrew Whittle assisted with your booking in a fast and efficient manner. We hope you have a brilliant time on your cruise!

Posted 7 years ago

“Excellent service from Katie Smith who patiently put together a package that meet our requirements at a price point that suited our budget. Thank you.”

Helpful Report

Posted 7 years ago

Good evening M Bowles, Thank you for taking the time to leave your 5* feedback on the excellent service that you have received from Katie Smith. It's wonderful to hear that Katie assisted with your booking in a patient manner. Ensuring that the cruise met your preferences. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Janet spoke clearly, dealt with my payment efficiently and checked the queries raised. She gave me enough time in a friendly manner.”

Helpful Report

Posted 7 years ago

Good Evening June Knowles, What a lovely review about our concierge Janet! It's wonderful to hear that Janet assisted with your payment in an efficient manner and answered all of your queries. We hope you have a brilliant holiday!

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,511 reviews