Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,400 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,400 reviews

Customer Service
Communication Channels	Telephone, Email

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Janet was very helpful, friendly and efficient. No problems.”

Helpful Report

Posted 7 years ago

Hi D.Roberts, Thank you for your kind review on the helpful, friendly and efficient service that you have received from Janet. We wish you a lovely time on your cruise!

Posted 7 years ago

“Given wrong information . Misleading, and frustrating .I Have booked several holidays with Six star , usually with Moira , and always has a very professional experience, and trusted that everything was dealt with efficiently. This time it was very messy, and mistakes were made. Dissapointed ☹️”

Helpful Report

Posted 7 years ago

Thank you for your review. We are a customer focused company feedback whether good or bad is extremely important to us, as it is only on the receipt of information such as this we can assess and improve the services that we offer. I am sorry to hear your experience has not been as efficient as previous bookings. We value your business and are working hard to earn your continued patronage, We hope you will give us the opportunity to do so. If you would like to discuss anything in further detail, please do not hesitate to contact us at pretravelcustomerrelations@cruise118.com Kind Regards Customer Relations Team.

Posted 7 years ago

“they were genuinely helpful and very nice people to deal with offering a personal service running through the planned holiday expertly in great detail”

Helpful Report

Posted 7 years ago

Dear Sue Gillman Thank you for your lovely review. We are so glad that you are happy with the helpful and personal service that you have received from ourselves,planning your holiday in excellent detail. We wish you a wonderful time during your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Catherine was very thorough and efficient”

Helpful Report

Posted 7 years ago

Hello Mr Ian Geoffrey Williamson, Thank you for taking the time to review Cruise 118 after placing your booking with Catherine. We are so glad that Catherine provided yourself with thorough and efficient service. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“We received very good and responsive service. Will definitely use Six Star again!”

Helpful Report

Posted 7 years ago

Professor Mark John Monaghan Thank you for your 5* review following your booking with Six Star Cruises. We are glad that you have happy with the responsive service that you have received from ourselves. We'd like to wish you a superb time on your cruise! We look forward to assisting with your bookings in the future.

Posted 7 years ago

“Ececevdecev”

Helpful Report

Posted 7 years ago

“First time I have contacted SixStarCruises and it all started with a "chat" on the website. Soon became a proper telephone conversation. Very impressed with Dan's knowledge, accuracy of information and genuine interest in my enquiry. Happily booked with him rather than direct with the cruise company who did not show the same interest or indeed discount ! Will certainly use you again.”

Helpful Report

Posted 7 years ago

Thank you for your positive feedback. We would like to take this opportunity to thank you for choosing to book with Six Star Cruises. We appreciate your high recommendation of ourselves and the excellent service that you have received from Dan. Who assisted with your booking in a knowledgeable manner. We look forward to assisting with your bookings in the future and wish you a brilliant time on your cruise!

Posted 7 years ago

“Excellent guidance and advice given by Sandie Collier as always. Another special cruise to look forward to.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review Six Star Cruises after placing your booking our excellent concierge Sandie. We wish you a fantastic time on your cruise!

Posted 7 years ago

“Made very helpful suggestions. Good at communicating the necessary info when you need it.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to leave lovely feedback on the service you have received from ourselves. It is a pleasure to hear that you have received helpful suggestions and good communication for ourselves. We hope that you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Great experience as always. Very comprehensive and professional service.”

Helpful Report

Posted 7 years ago

Hi Mr John Ballingall. Thank you for choosing to book with Six Star Cruises. It is very satisfying to hear your complimentary words regarding our comprehensive and professional service. We hope that you have a lovely time on your Cruise!

Posted 7 years ago

“Simon Collinge was extremely helpful when booking previously I preferred to deal with him again. Once again his service was impeccable, particularly as there were changes (many changes!) in our requirements. I wouldn't hesitate to recommend Simon to friends. T. Jones”

Helpful Report

Posted 7 years ago

Thank you for your lovely feedback about Simon Collinge. I am glad that Simon provided yourself with an extremely helpful service, especially when making changes to your booking. Thank you for recommending the excellent service that Simon has provided to your friends. Simon will be recognised for the excellent service that he has provided.

Posted 7 years ago

“Always has been reliable, quick and nice people on the phone”

Helpful Report

Posted 7 years ago

Thank you Damian Reid for your kind review. I am so pleased that you are happy with the polite and helpful service that you have received from ourselves. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Over the years that we have booked with six star cruises we have been fortunate to have as our concierge Sandie Collier, she is always very friendly and helpful, explaining all to us, and getting us the best deals.”

Helpful Report

Posted 7 years ago

Thank you Mrs Julie Diane Cox for your kind review. I am so pleased that you are happy with the excellent service you have received from the concierge, going above and beyond to assist you. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Excellent staff, excellent service”

Helpful Report

Posted 7 years ago

Thank you for your kind review. I am so pleased that you are happy with the knowledgeable service you have received from our consultants. Thank you again for choosing Six Star Cruises.

Posted 7 years ago

“Not my first cruise booked with Six Star and on each occasion there has been a consistently high level of service right from the first enquiry regarding a cruise upto embarking on the cruise itself.”

Helpful Report

Posted 7 years ago

Thank you Mr Trevor Hughes for your kind review. I am so pleased that our concierges assisted with your bookings in a helpful manner. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“My friends and I have booked a Christmas Market Cruise with Emily for December. We found her very helpful and would definitely book with her again”

Helpful Report

Posted 7 years ago

Thank you for your kind review and comments about Emily. I am so pleased that Emily assisted with your booking in a helpful manner. We hope that you have a wonderful time on your Christmas Market Cruise in December! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Our courier Emily, couldn’t have been more patient or more helpful. When we were undecided she persisted in trying to find something to suit our requirements. We would have given up had it not been for her.Christine Twigg”

Helpful Report

Posted 7 years ago

Thank you for your kind review and comments about Emily. I am so pleased that Emily assisted with your booking in a patient and helpful manner, ensuring that she found yourself a cruise to suit your preferences. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Excellent service from Mark Saxton and SSC as ever. Mark is always polite and professional he responds promptly and deals with any queries that we may have. I would very much recommend SSC to my friends and family without hesitation.”

Helpful Report

Posted 7 years ago

Thank you Mrs Sandra Joyce Samuel for your kind review and comments about Mark Saxton. I am so pleased that Mark assisted with your booking in a polite and professional manner. Responding promptly to your queries. Thank you for recommending our services to your friends and family. We appreciate your repeat business. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Have recently booked with Emily, excellent service throughout, answered all our questions and nothing was too much trouble.”

Helpful Report

Posted 7 years ago

Thank you for your kind review and comments about Emily. I am so pleased that you are happy with the excellent service that you have received from Emily, answering all of your questions to her best potential. Thank you for choosing to book with Six Star Cruises.

Posted 7 years ago

“Booking was no problem 5* for that. But to only be told 1.1/2 das before travelling that your cruise is now not a cruise. Not happy. Unable to book anything else because of the time. Appreciate that water levels are not controllable but the problem did not occur overnight.”

Helpful Report

Posted 7 years ago

We totally appreciate how frustrating it must have been to have your cruise cancelled at such a late date. I can assure you that as soon as we were informed by Emerald that your cruise was no longer operating, due to the low water levels, we contacted you. Due to the very nature of the problem the cruise lines have been holding off cancellations as the situation could have changed had it rained sufficiently to operate the cruise. Thank you for booking us as we value your custom.

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,400 reviews