Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,511 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,511 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andrew, who has assisted us previously, phoned asking if we were thinking of another cruise. We told him what we would ideally like & he found a cruise to our exact requirements within seconds. Well done that man. Together we chopped& changed flights and arranged a pre-cruise stay for the one night. Transfers here & there etc. Brilliant.”

Helpful Report

Posted 7 years ago

Hello Mrs Susan Ward, We appreciate you taking the time to Six Star Cruises following your booking with Andrew. Who assisted with your booking in a willing and thorough manner and helping you with all your requirements for your sailing. Wish you an excellent time on your cruise!

Posted 7 years ago

“From start to finish Six Star cruises provided a really good service. Stacey was extremely friendly and helpful and immediately sorted out problems we had because of a flight cancellation. She was very patient with all my questions and helped us put together a really good package for our holiday. I have recommended Six Star cruises to others for their customer relations and good prices”

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Posted 7 years ago

Thank you so much for your review and for recommending Six Star Cruises. Stacey is one of our most knowledgeable cruise concierge and always ensures her customers receive remarkable service. Thank you again for your booking.

Posted 7 years ago

“Knowledgable, friendly and reasonably competitive. Was able to quote a price for upgraded flights over a year away due to the breadth of their business.”

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Posted 7 years ago

Hi David, Thank you for your kind review on the Knowledgeable and friendly service that you have received from ourselves. It's great to hear that we were able to assist with the upgrade of your flights. We hope you have a fantastic holiday!

Posted 7 years ago

“vERY HELPFUL”

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Posted 7 years ago

Thank you Mr Lipscombe for your review. We hope you have a fantastic holiday!

Posted 7 years ago

“You could not get better support to book a cruise, thank you Sandie”

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Posted 7 years ago

Thank you Mr James Joseph Cole, What a lovely review about our concierge Sandie! We hope you have a lovely holiday!

Posted 7 years ago

“The professional, patient help I received from Sandie Collier was first class. I have recommended Sixstar to my friends”

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Posted 7 years ago

Good Afternoon Mr James Joseph Cole, Thank you for your kind review. We are so glad that you are happy with the first class service that you have received from Sandie Collier! Thank you very much for recommending Six Star to your friends. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Always use Six Star Cruises and specifically Donna Worsnip who thankfully I can contact direct. The service and information provided is efficient and always specific to my needs. Donna having dealt with my wife and I before knows what we are looking to get out of a cruise vacation and always exceeds my expectations on options and prices. Communication and information flow is brilliant and no request not met. Brilliant concierge service!!!”

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Posted 7 years ago

Thank you Mr David Brian Ellis. I am so pleased that Donna assisted you with your cruise booking. We aim to deliver a remarkable experience to all our customers and it certainly proves that Donna has delivered! Thank you again for booking with Six Star Cruises.

Posted 7 years ago

Hello David, Thank you very much David, for your thumbs up! It is always so rewarding when customers are pleased with our service & come back to book again. We appreciate your high recommendation of Donna Worsnip. Who provided you with efficient service, ensuring that she found you the perfect cruise to suit your preferences and exceed your expectations. Once again, it’s lovely to hear that you are so happy with our service. Please feel free to email, or call, on your return as it will be great to hear your impressions. We wish you a lovely time on your cruise!

Posted 7 years ago

“Emma Taylor- Just to let you know Emma is always so helpful. Wouldn't book a cruise without her.”

Helpful Report

Posted 7 years ago

Thank you for your review and lovely comments about Emma Taylor, I am so pleased she books your perfect cruise time and time again. Thank you again for your booking.

Posted 7 years ago

“The staff are so helpful with the booking process giving a confidence that your booking is in extremely good hands.”

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Posted 7 years ago

Dear Captain Angela Mary Blythe Muxworthy, Thank you so much, for taking the time to write such a glowing review of Six Star Cruise. It was a pleasure to assist you with your booking. We hope you have a lovely holiday!

Posted 7 years ago

“EMILY WHITESIDE - This girl is beyond exceptional!”

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Posted 7 years ago

Thank you for you wonderful review on our concierge Emily! We hope you have a fantastic time on your cruise!

Posted 7 years ago

“Brilliant, friendly service from Emily. Couldn't fault it. She booked a last minute cruise for me in October. Whilst on board I booked another. Something went wrong and the booking form didn't get to Six Star Cruises. As soon as she heard about it she took over and sorted out all the problems with the minimum of fuss. Couldn't ask for better. Many thanks.”

Helpful Report

Posted 7 years ago

Dear Mona Wootton, We appreciate you taking the time to review Six Star Cruises following your booking with Emily. It's great to hear your compliments on the helpful service that you have received from Emily, resolving any problems that occurred. We will ensure that Emily is made aware of you fantastic Feedback! We wish you a lovely time on your cruise!

Posted 7 years ago

“We originally planned to use Six Star Cruises to test an offer from another agent we had used over many years. Dan responded within an hour to our request and provided a very competitive quote. Whilst financially Dan delivered the best deal, he went further by offering another flight solution that was much cheaper as well! In summary, we were a bit reluctant to move from an agent we had used for many years, the proposition and service post deposit has been first class.”

Helpful Report

Posted 7 years ago

Good Morning, Thank you for your 5* review following your booking with Dan at Six Star Cruises. We appreciate your high recommendation on the excellent service that Dan has provided yourself, managing to find a fantastic deal! Please be assured that Dan will be recognised for the brilliant service that he has provided. We wish you a wonderful time on your cruise and look forward to assisting with your bookings in the future.

Posted 7 years ago

“Very happy with the service from Dan. He went out of his way to get me exactly what I wanted. Haven’t used Six Star before but will definitely use them again”

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Posted 7 years ago

Thank you for you wonderful review! Its great to hear that you are happy with the service that you have received from Dan. Who went out of his way to ensure that your cruise suited your preferences. We wish you a brilliant holiday!

Posted 7 years ago

“It was a pleasure to deal with Six Star Cruises. Emails were always replied to promptly and when discussing the cruise over the phone, Emily was very knowledgeable and professional. We would highly recommend Six Star.”

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Posted 7 years ago

Thank you Mr Barry Roy Groves for your 5 Star review. I am glad to hear that you are happy with the efficient and timely service you have received from Emily. Please be assured that Emily will be recognised for the service he has provided. And thank you for your recommendation to Six Star Cruises We hope you have a brilliant holiday!

Posted 7 years ago

“As usual, always a first rate service. Very impressive.”

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Posted 7 years ago

Thank you Mrs Gillian Rosemary Tyndall for your kind review. I am so pleased that our concierges assisted with your booking in a professional manner. We hope you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Excellent service - I have a wonderful rapport with Paula Molloy - she looks after me in every way”

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Posted 7 years ago

Thank you for your kind review. I am so pleased that you are happy with the excellent service you have received from Paula, going above and beyond to assist you. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Today I spoke to Sophie Milligan as I was having a difficult time booking and putting together meal arrangements on a cruise over Christmas and New Year. Apparently the cruise website was playing up. Sophie sorted it and sent me an email to confirm. I have booked several holidays via Six Star Cruises all of which have been great, all the staff go that little bit extra to take the worry out of it which as you get older it is appreciated. Thankyou.”

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Posted 7 years ago

Thank you Colin Hardingham for taking the time to leave lovely feedback on the service you have received from Sophie. It is a pleasure to hear that you have received helpful suggestions and good communication. We hope that you have a wonderful time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 7 years ago

“Very efficient and at a good price”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review Six Star Cruises after placing your booking our excellent concierges. We wish you a fantastic time on your cruise!

Posted 7 years ago

“Disappointing”

Helpful Report

Posted 7 years ago

Thank you for your review, Here at Six Star Cruises we strive to give the best possible service and appreciate your feedback. We are sorry that you are unhappy, If you would like to contact our customer relations department on 0207 1388302 and we will be happy to discuss any problems you may have encountered. We value your business and are working hard to earn your continued patronage, we hope you will give us the opportunity to do so.

Posted 7 years ago

“Friendly and prompt service, as always, from Emma Taylor in our recent cruise booking with Regent Seven Seas.”

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Posted 7 years ago

Dear Mr Vincent Ralph Cockrell, Thank you choosing to book with Emma Taylor at Six Star Cruises. We appreciate your kind comments on the informative service that you have received from Emma, who helped to find yourself the perfect trip! We hope you have a fantastic time on board Regent Seven Seas

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,511 reviews