Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,511 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,511 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you to Janet Cain for very efficient and helpful assistance. She dealt with my queries in a very prompt and friendly way. Well done1”

Helpful Report

Posted 7 years ago

Good Evening Paula, Thank you very much for taking the time to review the efficient, prompt, friendly and helpful service that Janet Cain has provided. We wish you a brilliant time on your cruise!

Posted 7 years ago

“Andrew worked extremely hard to get the trip for us - it was not straight forward. Confirmation email very simple and clear. Well done Mike Ison”

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Posted 7 years ago

Hello M Ison, Thank you for your kind review on the service that you have received from Andrew. It's wonderful to hear that Andrew worked extremely hard to ensure that he found a holiday to suit your preferences. Thank you again for choosing to book with Six Star Cruises. We hope you have a lovely time on your cruise!

Posted 7 years ago

“Once again a first class service. My usual cruise consultant, Donna, was on leave, but Stacey took over and dealt with my enquiry with the professionalism that I have come to expect from Six Star Cruises. Happy New Year to you all”

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Posted 7 years ago

Thank you Julie for your review and lovely comments. Happy New Year to you too from all of us at Six Star Cruises. Kind regards Six Star Team

Posted 7 years ago

“Great service , great prices , highly recomended !”

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Posted 7 years ago

Thank you for your five star review on our great service, great prices which we always try our best to delivery on every time! Thanks Six Star Team

Posted 7 years ago

“Thank you Janet Cain for recovering the tax element from our unused flights to Lisbon.We were able to have 4 days in Lisbon and then join our Viking Cruise which was excellent.You were very efficient.”

Helpful Report

Posted 7 years ago

Thank you so much for your review Trevor Stokes. I am so pleased that Janet Cain assisted you with your booking. What a great outcome for you. Enjoy your Viking Cruise and Lisbon and we look forward to speaking with you again soon. Thanks Six Star Team

Posted 7 years ago

“Efficient dealings with my query.”

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Posted 7 years ago

Thank you Robert Palmer for your lovely review. It's great to hear that you are happy with the service that you have received from our concierges. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“They went the extra mile. I had a complicated booking, and everything I asked for she made happen (over Christmas and New Year) at very competitive pricing. Stacey is brilliant.”

Helpful Report

Posted 7 years ago

Hello, Thank you for writing such a lovely review about the knowledgeable and professional service that you have received from Stacey. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Stacey was very helpful and efficient”

Helpful Report

Posted 7 years ago

Dear Lynn Kayne, Thank you for your feedback on the helpful and efficient service that you have received from Stacey. We wish you a wonderful time on your cruise!

Posted 7 years ago

“Sophie Milligan. Most efficient and pleasant and a pleasure to deal with”

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Posted 7 years ago

Thank you for reviewing the efficient and pleasant service that you have received from Sophie Milligan. We hope you have a wonderful time on your cruise!

Posted 7 years ago

“Stacey was very helpful, professional and courteous throughout the enquiry and booking processes. Six Star is a very good company that we are always happy to come back to.”

Helpful Report

Posted 7 years ago

Hi Andrea, Many thanks for taking the time to leave your lovely feedback on the helpful, professional and courteous service that you have received from Stacey. We appreciate your repeat business and we wish you a wonderful time on your cruise!

Posted 7 years ago

“Six Star really do go the extra mile offering and delivering on a level of customer service and attention to detail that's quite different from most other cruise holiday companies. We have seen evidence of this on a number of occasions but in our most recent experience the time and effort Six Star took to understand and resolve our query Involving liaising with the airline to make seat changes to flights that we're already booked and somehow not incurring an amended booking charge is just one of the many such examples. Impressed! Thank you!”

Helpful Report

Posted 7 years ago

Thank you Lee Earnshaw for your positive review. We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the excellent service that they have provided. It's very satisfying to hear your kind comments on the high level of service that Six Star Cruises have provided. Going above and beyond to assist with your bookings and queries. It is so rewarding to hear that you are happy with our service & we’re delighted that you’ve entrusted Six Star Cruises with your holiday. We hope you enjoy this cruise & we look forward to hearing all about it, on your return. We wish you Happy Travelling!

Posted 7 years ago

“Booking was acceptble, the staff on board relies too heavily on the client doing the research as to destinatio,n cabin configurations and ports. Staff should be absolutely transparent with the guest as to position/layout of laundry, staircases and staff entrance and exit in use 24 hours, your staff glossed ouver these details unless pressed.”

Helpful Report

Posted 7 years ago

Good Afternoon, Thank you for your review. Here at Six Star Cruises we strive to give the best possible service and appreciate your feedback. We are sorry that you are unhappy, If you would like to contact our customer relations department on 0207 1388302 and we will be happy to discuss any problems you may have encountered. We value your business and are working hard to earn your continued patronage, we hope you will give us the opportunity to do so.

Posted 7 years ago

“Stacey worked hard to find us what we wanted at the best possible price. We are very pleased with the service which we have received and would definitely recommend Six Star Cruises.”

Helpful Report

Posted 7 years ago

Dear Viv Saxon, We would like to take this opportunity to thank you for choosing to book with Six Star Cruises and taking the time to review the excellent service that you have received from Stacey. We wish you a lovely time on your cruise!!!

Posted 7 years ago

“Stacey provided me fantastic service. I am an experienced traveler but instead of trying to up sell me she worked with me to get what I wanted at the best possible price. Highly recomended”

Helpful Report

Posted 7 years ago

Hi Charles Ashton, We appreciate you taking the time to review Six Star Cruises following your booking with Stacey. Its great to hear that Stacey assisted with your booking in a professional and patient manner, finding yourself the perfect holiday. We wish you a fantastic time on your cruise!

Posted 7 years ago

“Booking so far has been very easy. Stacey has been most helpful and has managed to get a good package on the cruise we had selected.”

Helpful Report

Posted 7 years ago

Thank you for your lovely review and kind comments about our concierge Stacey. We are so glad that you are happy with knowledgeable service that Stacey has provided. We wish you a fantastic holiday!

Posted 7 years ago

“Very helpful and efficient service from enquiry through to booking cruise, happy to recommend.”

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Posted 7 years ago

Good Afternoon, Thank you for your positive review on the service that you have received from our concierges. We hope you have a lovely holiday!

Posted 7 years ago

“Really excellent service experienced when booking our cruise from enquiry through to confirmation. Friendly, efficient and knowledgeable”

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Posted 7 years ago

Dear Mr Peter David Smith, Thank you choosing to book with Six Star Cruises. We appreciate your kind comments on the informative service that you have received from our concierges, who helped to find yourself the perfect trip! We hope you have a fantastic time on your cruise.

Posted 7 years ago

“Feed back excellent and prompt.”

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Posted 7 years ago

Thank you for taking the time to review Six Star Cruises after placing your booking our excellent concierges. We wish you a fantastic time on your cruise!

Posted 7 years ago

“Excellent service from Donna and Tracy and Dan”

Helpful Report

Posted 7 years ago

Hello Mr Keith Austin Beckett, Thank you for reviewing the excellent service that you have received from Donna, Tracy and Dan. We hope you have an excellent time on your cruise!

Posted 7 years ago

“Ech time I have booked with Six Star cruises I have been impressed with the service. I have bookedbefore with Sandie, Donna and this time Dan”

Helpful Report

Posted 7 years ago

Dear Mrs Carol Nancy Clark, Many thanks for taking the time to review the excellent service that you have received from Sandie, Donna and Dan at Six Star Cruises. We’re delighted that you’ve entrusted Travel Club Elite with so many of your precious holidays. We wish you a lovely time on your cruise!

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,511 reviews