Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,512 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,512 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stacey Williams was extremely helpful and very knowledgeable. She knew all about where we wanted to go and made it easy for me to book with her!! I felt very confident that we will have an amazing holiday! Thank you Stacey 😊”

Helpful Report

Posted 8 years ago

Thank you Barbara Salamon for your kind review. I am so pleased that Stacey Williams assisted with your booking in a helpful and knowledgeable manner. We hope you have a fantastic time on your cruise! Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“I would just like to thank Rachael Butterworth for all her help with our queries, I found her to be so helpful nothing was to much trouble and thank you for the wine.”

Helpful Report

Posted 8 years ago

Many thanks for taking the time to email us with your kind comments about Rachael. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. Once again sincere thanks for taking the time to contact us, please be assured that Rachael will be recognised for the service she has provided

Posted 8 years ago

“Very professional competent service.”

Helpful Report

Posted 8 years ago

Many thanks for taking the time to send in a review. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. Thanks again for your booking.

Posted 8 years ago

“First time contacting Six Star Cruises and so far excellent service from Katie and Stacey - very polite and helpful”

Helpful Report

Posted 8 years ago

Thank you for your kind review. I am so pleased that you have received excellent service from Katie and Stacey. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Thank you to Maura at six star for her friendly, helpful professional manner . She has booked our holiday several times now, and is wonderful . She has such attention to detail , which adds to the overall enjoyment of your holiday . Well done Maura .”

Helpful Report

Posted 8 years ago

Thank you Mrs Kerley for your kind review. I am so pleased that Maura has assisted with your booking in a friendly, professional and helpful manner. We appreciate your repeat business and your time to contact us. Please be assured that Maura will be recognised for the service she has provided. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“It is really too soon to say but I think it went very well. We have not yet had the paperwork that we were promised, though”

Helpful Report

Posted 8 years ago

Thank you Mr Felton for your review. I apologise for your inconvenience, in regards to the paperwork you have not yet received. I have notified the correct department to resolve this. We hope you have a wonderful cruise. Thank you again for choosing to book with Six Star.

Posted 8 years ago

“We used Six Star Cruises to book our last cruise, which was a few years ago now. With the confidence of that experience I called again to discuss our next adventure. Katy Porter took the call and to my surprise and subsequent delight she was the cruise concierge we dealt with on the last occasion. Same cheerful, professional and helpful person. What more can one ask for? Oh, and we booked our cruise.”

Helpful Report

Posted 8 years ago

Thank you David Mallac for your kind review. We appreciate your repeat business. I am so pleased that Katy Porter assisted with your booking in a cheerful, professional and helpful manner. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. We hope you have a wonderful cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“We have just booked a tailor made cruise and land stay with Mark Saxton and can only praise his helpfulness in putting together a package for us. He helped with upgraded flights and a pre cruise visit to Siem Reap. We had a few questions and he was able to answer these in full and very quickly. Very much looking forward to our trip next February / March.”

Helpful Report

Posted 8 years ago

Thank you Mrs Bates for your kind review. I am so pleased that Mark Saxton has assisted with your tailor made cruise, upgrading flights and arranging a pre cruise visit to Siem Reap, We hope that you have a wonderful cruise. Thank you again for choosing to book with Six Star.

Posted 8 years ago

“Andrew Freeman is an excellent travel consultant. Nothing is too much trouble for him and he thinks of every detail. He always returns calls and never rushes conversations and gives very helpful advise. Also, despite putting in a lot of work on quotes he never presses us to book - and sometimes we don’t! We have now booked 3 cruises with Six Star and anticipate booking more.”

Helpful Report

Posted 8 years ago

Thank you for your review about the efficient service you have received from Andrew. I hope you have a wonderful time. Thanks again for choosing Six Star Cruises

Posted 8 years ago

“I would like to take this opportunity to sincerely thank Andrew Whittle for his outstanding customer service skills in effectively booking my cruise to the Caribbean. He was very tolerant and understanding when my pension lump sum was delayed and he kept my original booking 'live' until my pension formalities were confirmed and paid. He also ensured that i got the best deal available on the market, his customer service skills are outstanding and he is a credit to the organisation, thank you Andrew. In addition i would also like to mention Katy who contacted me to check all was well with my booking, she conducted last minute checks and confirmed my booking, she was an absolute pleasure to deal with. Customer service skills displayed by Andrew and Katy are rare indeed and they should be congratulated for their performance. I will be recommending Six Star Cruises to my friends and colleagues and i will be using the comapny again for my future holiday plans, once again my sincere thanks to Andrew and Katy.”

Helpful Report

Posted 8 years ago

Thank you Stephen Ledsham for your kind review. I am so pleased that Andrew and Katy has provided excellent service, understanding your requirements and assisting with your booking. We hope you have a wonderful holiday. Thank you again for booking with Six Star Cruises.

Posted 8 years ago

“Efficient, pleasant service.”

Helpful Report

Posted 8 years ago

Thank you for your review and kind comments regarding the service you have received from Six Star Cruises. Thanks again for booking with Six Star Cruises.

Posted 8 years ago

“Very professional service from Sandie Collier and colleagues.”

Helpful Report

Posted 8 years ago

Thank you Mrs Dowden for your review. I am so pleased that you are happy with the service you have received from Sandie Collier and her colleagues. We hope you have a lovely time on your cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Katie has been so polite and helpful in many ways. She has pointed out suitable suites for us and gave us a good price for our package. She is very approachable and very tolerant with us whilst we made up our mind about our new booking. Thanks Katie.”

Helpful Report

Posted 8 years ago

Thank you Peter Green for your lovely review. I am so pleased that you are happy with the helpful service you have received from Katie. We hope you have a wonderful cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Emma could not have been more helpful and sorted out the trip that we wanted, thank you”

Helpful Report

Posted 8 years ago

Thank you Mr Newton for your lovely review. I am so pleased that you are happy with the helpful service you have received from Emma. We hope you have a wonderful cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

Thank you Mr Newton for your kind review. I am so pleased that Emma has assisted with your booking in a helpful manner. Thank you again for choosing to book with Six Star Cruises

Posted 8 years ago

“Due to unforeseen circumstances we had to defer are cruise dates to a later date this was dealt with promptly in understanding manner Mark Sexton who was dealing with are booking proved to be very professional with the advice that was given re-upgrade of are fourth coming cruise thank you Mark”

Helpful Report

Posted 8 years ago

Thank you Mr Keyzor for your kind review. I am so pleased that Mark has assisted with your booking in a professional and understanding manner, deferring your Cruise to a later date. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. We hope you have a wonderful time on your cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Beth Gallery and Hannah Grey give Six Star service ! Beth even booked our speciality restaurants for us as we were unable to do so on the date. Exceptional quality customer service.”

Helpful Report

Posted 8 years ago

Thank you for your lovely review about the exceptional customer service you have received from Beth Gallery and Hannah Grey. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“will continue to use your services. Very satisfactory.”

Helpful Report

Posted 8 years ago

Thank you Mr Turner for your review. I am so pleased that you are happy with the service you have received. We hope you have a wonderful time on your cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Mark was very helpful. We were wanting to get flights that we could upgrade using our miles and he sorted this out for us. He followed through and resolved all our enquiries”

Helpful Report

Posted 8 years ago

Thank you Mrs Bolton for your kind review. I am so pleased that Mark was able to assist you with your booking today. We hope you have a wonderful time on your cruise. Thank you again for choosing to book with Six Star Cruises.

Posted 8 years ago

“Stacey Williams handled my Azamara Norway cruise enquiry and booking in a friendly and helpful way. I was very happy with the service she provided.”

Helpful Report

Posted 8 years ago

Thank you Peter for your kind review. I am so pleased that Stacey Williams has assisted with your booking in a helpful and friendly way, providing excellent service. We hope you have a wonderful cruise. Thank you again for booking with Six star Cruises.

Posted 8 years ago

“We have been dealing with Katie regarding our forthcoming cruise in November. She has been extremely helpful and we would definitely use her again”

Helpful Report

Posted 8 years ago

Thank you Mrs Green for your kind review. I am so pleased that Katie has been assisting you with your booking in her helpful manner. We hope you have a wonderful cruise. Thank you again for booking with Six Star.

Posted 8 years ago

Six Star Cruises is rated 4.8 based on 5,512 reviews