Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,348 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,348 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sandie as always, goes the extra mile to get the best out of the booking experience”

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Posted 7 years ago

Thank you Mr Bennett for your lovely review about the service you have received from Sandie. Sandie always goes above and beyond for her customers. Thank you for choosing to book your forthcoming holiday with Sandie & Six Star Cruises.

Posted 7 years ago

“always helpful, polite and professional. Willing to help in any way they can. Prompt and always get back to you to answer any questions”

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Posted 7 years ago

Thank you Sandra Cunningham for your lovely review about the helpful, polite and professional service you have received from our concierge. I am so pleased that we were able to help with answering your questions promptly. Thanks again for choosing Six Star Cruises.

Posted 7 years ago

“They tick all the boxes. Everything is taken care of by friendly staff. Nothing is too much trouble, special thanks to Andrew Freeman who just booked our next cruise.”

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Posted 7 years ago

Thank you for taking the time to leave a review about the friendly concierge and service that you have received from Andrew. Thank you for choosing Six Star Cruises for your next cruise.

Posted 7 years ago

“Again first class service from Andrew Freeman - another Regent Seven Seas cruise booked.”

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Posted 7 years ago

Thank you for taking the time to leave a review. I am so pleased that Andrew was able to help you with booking your next Regent Seven Seas cruise. I hope you have a fantastic holiday. thanks again for choosing Six Star Cruises.

Posted 7 years ago

“All aspects of booking from tailored flights to cabin choices six star cruises has been the most helpful booking agents I have contacted to satisfy my requirements.”

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Posted 7 years ago

Thank you so much for your lovely review. I am so pleased that we have found the tailor made cruise for you. I hope you have a wonderful time on your cruise. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“This is the 2nd or 3rd time we have used 6 star and the service level was impeccable and a considerable improvement over the first couple of times, Attention to detail is the key and it was seriously good.”

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Posted 7 years ago

Thank you Mr Oldfield for your continued loyalty to Six Star Cruises. I am so pleased that you have found a considerable improvement with regards to our service level. I hope you have a fantastic holiday and look forward to hearing all about it upon your return. Thank you for choosing Six Star Cruises.

Posted 7 years ago

“Emma Taylor was, as always, friendly and efficient in handling our bookings with Regent Seven Seas Cruises.”

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Posted 7 years ago

Thank you so much Mr Cockrell for your review. I am so pleased that Emma was able to provide you with friendly and efficient service throughout the booking process. I hope you have a wonderful holiday. Thanks again for choosing Six Star Cruises.

Posted 7 years ago

“Answered all my questions and did online booking and excursions”

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Posted 7 years ago

Thank you for taking the time to leave a review about the service you have received. I am pleased that the concierge was able to answer all your questions and organised your booking and excursions. I hope you have a fantastic holiday. Thanks again for choosing Six Star Cruises.

Posted 7 years ago

“Very helpful and politel staff”

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Posted 7 years ago

Thank you for your review about the concierge being polite and helpful. I hope you have a wonderful holiday. Thanks for choosing Six Star Cruises.

Posted 7 years ago

“Katy Porter was excellent. She took us calmly and knowledgeably thorough all the options and helped us to decide on the precise cruise. She explained all of the issues and was friendly and meticulous.”

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Posted 7 years ago

Thank you Malcolm for taking the time to leave a review about the excellent service you have received from Katy. I am so pleased that Katy was able to help you find your ideal holiday. Thanks again for choosing Six Star Cruises

Posted 7 years ago

“The cruise we have booked is great value for money. We were given an overview of all the information regarding our booking, Laura was very helpful and professional. We look forward to our first cruise with Six Star Cruises.”

Helpful Report

Posted 7 years ago

Dear William Thank you for taking the time to review our service and for your lovely comments about Laura. We work extremely hard here at Six Star to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. I will ensure Laura receives the recognition she deserves for the service she has provided. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“We have sailed twice with Six Star and have booked a third. The service is always exceptional. The staff are all knowledgable and can give first hand experience of the ships. On the very rare occasion that something hasn't gone to plan, any problem is sorted quickly and painlessly.”

Helpful Report

Posted 7 years ago

Dear Sue Thank you for your lovely comments and for taking the time to review our service. If there is anything further we can assist you with please do not hesitate to ask. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“When ever we need a quote or amendment to our holiday itinerary you come up trumps every time. A special thank you to Mark our concierge contact, he goes well beyond his pay grade”

Helpful Report

Posted 7 years ago

Thank you so much for your kind comments and for taking the time to review our service. I will ensure Mark receives the recognition he deserves for the service provided and we look forward to assisting you further. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“I was very happy with the way my booking was handled & Sue Thomas was very helpful. The ship was excellent as far as food/drink & cleanliness. Staff very helpful. My first time on a river cruise although I have sailed many times on Ocean Cruises. I enjoyed all of the towns/ cities , however I did find that there was no relaxation. Early mornings & most days very full.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our service and your cruise experience, i am so pleased to hear you enjoyed your holiday. Please let us know if there is anything further we can assist you with. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“Good price for the cruse I wanted.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our service, i am so pleased we were able to find your perfect cruise holiday. We look forward to assisting you further. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“Excellent service again from Andy Freeman - always very responsive and helpful.”

Helpful Report

Posted 7 years ago

Dear Roy Thank you so much for taking the time to review our service and for you kind comments about Andy. I will ensure he receives the recognition he deserves for the service he has provided. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“Excellent service and excellent help in booking a cruise”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our service, We work extremely hard here at Six Star to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. We look forward to assisting you further. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“Enquiry was promptly dealt with, my requirements were satisfied and the DETAIL of the journey to and from the ship were well considered and obtained”

Helpful Report

Posted 7 years ago

Dear William Thank you for taking the time to review our service. I am so pleased you were able to find your perfect cruise holiday and we look forward to assisting you in future. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“Efficient friendly and very helpfull”

Helpful Report

Posted 7 years ago

Dear Martin Thank you for taking the time to review our service and for your kind comments. if there is anything further we can assist you with please do not hesitate to ask. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

“Dealt with Mark Saxton very efficient dealt with everything without delay booked multi people booking no complaints at all.No hesitation in recommending him and the company”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review our service and for your lovely comments regarding Mark. I am so pleased to hear Mark was able to find you your perfect cruise holiday and i will ensure he receives the recognition he deserves for his hard work. Kind regards For and on behalf of WTH (UK) LTD Chelsie Foster Customer Relations Manager Phone: 0207 138 8302 The Bridge, Unit 4, Moorland Gate Business Park, Cowling Road, Chorley, PR6 9FE WTH (UK) Ltd is a member of ABTA and part of World Travel Holdings, the largest cruise retail business in the world.

Posted 7 years ago

Six Star Cruises is rated 4.8 based on 5,348 reviews