Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,402 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

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4.8

Based on 5,402 reviews

Customer Service
Communication Channels	Telephone, Email

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Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Katy, who dealt with our booking was very friendly and efficient. Our first booking with Six Star Cruises and would definitely use them again.”

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Posted 8 years ago

Thank you for your review about the friendly and efficient service you have received from Katy. I am so pleased that Katy was able to make your first booking with us, easy to do. I hope you have a wonderful time. Thanks again for choosing Six Star Cruises.

Posted 7 years ago

“We always ask Emma Taylor to book our holidays. She does an excellent job! We often link the cruises with breaks at our port of origin and again at the port of disembarkation, she always arranges everything for us so it’s easy.”

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Posted 8 years ago

Thank you Mrs Lowther for your lovely review about the booking you have made with Emma. I am so pleased that Emma was able to help you with your holiday. Thanks again for choosing to book with Emma & Six Star Cruises.

Posted 8 years ago

“Booked a few cruises now with Six Star Cruises, I always used to book direct myself however letting Six Star Cruises be my agent takes time and pressure away from myself. The staff are always very approachable and helpful and do not put you under any pressure.”

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Posted 8 years ago

Thank you for your review. I am so pleased we have assisted you with your booking. Our SixStar Cruise Concierge are always happy to deliver exceptional as standard service. Thank you again for your booking.

Posted 8 years ago

“When booking a luxury cruise, this is the company to book with. Been on many cruises before, so thought we would try a smaller luxury one this time, so booked our 1st Seabourn cruise for October. Booked with Andrew, excellent service and a great package. Disappointed the cruise went up £200 over night! But not his fault still got a good deal for the quality of ship. Looking forward to our cruise in October, and booking many more luxury cruises with Six Star Cruises.”

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Posted 8 years ago

Thank you Mrs Littlewood for your review about the service you have received from Andrew, I am so pleased that he was able to book your ideal cruise. I hope you have a wonderful holiday. I am sorry about the price increase this is due to fluid pricing and this changes frequently. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“By booking the Cruise we wanted at fairly short notice at a reasonable price.”

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Posted 8 years ago

Thank you for your review Dr Eric Strecker. I am so pleased we assisted you with booking the cruise you wanted at short notice and at a reasonable price. Thank you for your booking.

Posted 8 years ago

“Katie Smith responded superbly to my enquiry. She is proficient, professional, friendly and responsive (unlike certain competitors). A pleasure to work with and we feel confident that our business will be handled competently throughout to conclusion”

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Posted 8 years ago

Thank you Beverley for your lovely review about the professional & friendly service you have received from Katie. Katie is one of our most experienced concierge and I know she likes to go above and beyond for her customers. Thanks again for choosing Six Star Cruises.

Posted 8 years ago

“As a repeat customer I have had regular contact with sales executive Mark Saxton and he always covers all needs and offers options. The booking process is easy with a personal representative and am always satisfied with the end result in finalizing, cruise, hotels and flight options”

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Posted 8 years ago

Thank you Mr Lucas for your review about the service you continually receive from Mark. He is one of our most experienced sales concierge. I am so pleased he was able to help you with your forthcoming cruise. Thanks again for choosing to book with Six Star Cruises and Mark.

Posted 8 years ago

“Everyone I have dealt with since first coming to six star have been professional,friendly and helpful. Nothing too much trouble from flight seats to transfers; transfers have been so good on our recent Oceania cruise. I'm not one to recommend but have recommended six star to friends and fellow cruisers. Many thanks”

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Posted 8 years ago

Thank you so much for your review Gill. I am so pleased that everyone you have dealt with at Six Star Cruises has been professional, friendly and helpful. Thank you so much for also recommending Six Star Cruises to your friends and fellow cruisers. Thank you again for booking with Six Star Cruises.

Posted 8 years ago

“Stacey was very helpful and although we shopped around, she provided the best service and knowledge, and got us a better price than we had been offered elsewhere. She went the extra mile.”

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Posted 8 years ago

Thank you Mrs Rosemary Anne Horn. I am so pleased Stacey assisted you with your booking and provided you with the best service and knowledge whilst you were shopping around. Stacey is one of our most knowledgeable cruise concierge here at Six Star Cruises. Thank you again for your booking.

Posted 8 years ago

“We were given a superb 'Concierge' in Erin, and she looks after us so well that we think of her almost as a daughter. When Erin is away for any reason we get again great service from other concierges. Nothing is ever too much trouble.”

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Posted 8 years ago

Thank you Mr Malcolm Guest. I am so pleased that Erin delivered exceptional concierge service, the trust you have in Erin and think of her as almost a daughter is fantastic and that other Six Star cruise concierge have also assisted you. Thank you for your booking Malcolm.

Posted 8 years ago

“Everyone I have dealt with at six star cruises has been very helpful and efficient Other companies could learn a lot from them”

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Posted 8 years ago

Thank you for your review Mr Anthony Ronald Cowan. I am so pleased that Six Star Cruises have impressed you so much. We aim to deliver exceptional customer service every time. I would like to thank you again for your booking.

Posted 8 years ago

“Pleasant helpful and courteous staff making all aspects of the booking easy to understand and thorough ensuring all details are correct. Also very professional approach to dealing with any questions. nothing is too much trouble. Thank you Estelle, for sorting my queries today and reassuring me that all is sorted for our forthcoming cruise. Also extremely prompt responses via email Many thanks again”

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Posted 8 years ago

Thank you for your review Diane Mort. I am so pleased Estelle was able to assist you with your booking and answer your questions. It is a pleasure to read your review and comments, our Six Star Concierge service is exceptional. Thank you for booking with Six Star Cruises.

Posted 8 years ago

“Very helpful agent, Mark Saxton, nothing too much trouble. He had ready answers to most questions and speedily responded with any that needed some research. Altogether a very good experience.”

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Posted 8 years ago

Thank you for your review Mr Peter Frederick Wason. I am so pleased Mark Saxton assisted you with your booking and responded to all your questions in a professional manner, even if he had to research to get your answer. Thank you again for your booking.

Posted 8 years ago

“We have just booked a Silversea cruise with Katie Smith, a process which began about a week ago. May I say how impressed we are with Katie's professionalism and proficiency; it was a delight to deal with her and she handled us and our queries superbly. This is textbook sales and customer service in action and I loved it! Its not often I praise people but I will give credit when its due and this was well deserved. If our cruise is half as good as we have been treated so far then I will be very happy. Kind regards Tony & Jacqui Gernon”

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Posted 8 years ago

Thank you for your review Tony Gernon. I am so pleased that Katie Smith was able to assist you with your booking. Katie certainly is one of the most professional and knowledgeable cruise concierge here at Six Star Cruises. I am sure your cruise will be lovely, look forward to hearing from you on your return. Thank you again for your booking.

Posted 8 years ago

“This is our third cruise with you ,we keep coming back because every thing is taken care of so we can enjoy are cruise .Stacey sorted it all out for us this time well done and thanks”

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Posted 8 years ago

Thank you for your review Mr Kenneth Andre Reynolds. I am so pleased Stacey assisted you with your booking. It's such a pleasure to see you return to Six Star Cruises, thank you again for booking with us.

Posted 8 years ago

“I have always received a good service with Six Star. The paperwork is excellent and I appreciate that the staff are always willing to find alternative routes and schedules in order to give the customer a good experience. I am currently working with Katie Smith who I feel comfortable with. If we can find a cruise that would be great and if not then I would still be happy with the service I have had.”

Helpful Report

Posted 8 years ago

Thank you for your review. Many thanks for taking the time to email us with your kind comments about Katie Smith. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent and, so it is always a pleasure to hear that our hard work has been recognised. I have taken the liberty of adding your review to our website, people are often quick to tell us and others about the negatives and not always so quick to speak about the positives, so I am very grateful that you have taken the time to do so on this occasion and hope you wouldn’t mind us sharing your comments. You will receive an email from reviews.co.uk, If you would be kind enough to share your comments all you will need to do is to verify the email. Once again sincere thanks for taking the time to contact us, please be assured that Katie Smith will be recognised for the service she has provided.

Posted 8 years ago

“Your representative Maura McKenna was extremely helpful and informative and made the booking of the cruise very straightforward. Her manner was cheerful and seemed very willing to help in any way. First class service. Thank you.”

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Posted 8 years ago

Thank you for your review Mr Stephen Hugh Brocklebank. Your comments regarding Maura McKenna will be passed to her. We work extremely hard here at Six Star Cruises to ensure that our service is both exceptional and consistent, so it is always a pleasure to hear that our hard work has been recognised. Thank you again for your booking.

Posted 8 years ago

“Sandie collier always helps me with booking she is very efficient and friendly”

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Posted 8 years ago

Thank you for your review Mrs Brenda Ann Beeke. I am so happy that Sandie Collier assists you with your bookings. Sandie is one of our most knowledgeable cruise concierge, who is always professional, efficient and friendly. I will certainly pass your comments over to her. Thank you again for your booking.

Posted 8 years ago

“Kept me informed about any concerns I had”

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Posted 8 years ago

Thank you for your review Robert Irving. I am so pleased that our Six Star Cruise Concierge have kept you informed during your booking experience. Thank you again for your booking.

Posted 8 years ago

“FRIENDLY, PROFESSIONAL AND COMPETITIVE PRICES.”

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Posted 8 years ago

Thank you for your review Mrs Green. I am so pleased you have found our Six Star Cruise Concierge to be friendly, professional and offer competitive prices. This is exactly what we aim to deliver every time from booking to your return home. Thank you again for booking with Six Star Cruises.

Posted 8 years ago

Six Star Cruises is rated 4.8 based on 5,402 reviews