Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,514 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,514 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No pushy selling, just practical, detailed information about the cruises discussed. Our number one choice was fully booked, so Sandy rang back with alternatives including cabins available and flights. She then rang again concerning flight seats and day rooms at hotels. An excellent, professional service much appreciated by my husband and I.”

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Posted 10 years ago

“I am more than happy with the service that I have received from you”

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Posted 10 years ago

“Going on Baltic cruise this month on Marina. Husband travels on business frequently so only found out flight details from Stockholm to Hamburg for work post cruise last week. We have been advised we need to pay for taxi or car from Sheraton hotel to airport. We're both really disappointed about this as the package we booked included business class flights from London which we did not use as, living in Scotland, I'm having to travel economy on Easyjet from Edinburgh and my husband is travelling from Dubai with Emirates to join the ship in Copenhagen. I feel that Six Star Cruises has saved the cost of these business class flights but won't pay for a car to the airport? We booked a penthouse stateroom, prestige drinks package and shore excursions so we feel the car to airport should be included in package price. It's not the money that is a problem, it's the principal of this. I have spoken to two advisers about this and both have said we need to pay the transport after our stay in Stockholm.”

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Posted 10 years ago

“I rang for a quote and gave my details and our agent was able to give us prices for different grades of cabins and hotel for pre-cruise stay plus flights and then hold the cabin for 24 hrs while I researched hotel and discussed with my husband. I left a message for our agent to return my call and she did exactly on time where we then proceeded to book. She was able to answer all my questions and was very helpful and informative. We are new to your company although regular cruisers.”

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Posted 10 years ago

“Our concierge Hanna Grey was most helpful, polite and efficient, did everything we wanted.”

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Posted 10 years ago

“Emma Taylor was very helpful and patient and answered all our questions very clearly such that although we had phoned up just to enquire we ended up by making a booking.”

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Posted 10 years ago

“Summed up with one word. Great”

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Posted 10 years ago

“The service was excellent, the process simple with a polite and friendly advisor.”

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Posted 10 years ago

“Matthew was a great help with all my needs and it is a pleasure to deal with”

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Posted 10 years ago

“Our booking experience with Matthew has been excellent. He was a very pleasant manner and is very knowledgeable about our trip, being able to answer quickly and clearly in response to all our queries . Thank you”

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Posted 10 years ago

“Responded immediately to my enquiry, found exactly the cruise I wanted, all booked within half a day. Amazing.”

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Posted 10 years ago

“Katy Porter, our agent, could not have been more helpful or cheerful and pstient, despite our dithering on making a decision, our asking numerous questions and our making constant changes along the way to our final booking. She is a 'keeper' and we will definitely use Six Star Cruises again. Thank you!”

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Posted 10 years ago

“The lady who I booked through was ver friendly, helpful and had loads of patience.”

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Posted 10 years ago

“I have not been on the cruise yet, so I can't comment, the agent was very helpful, I'm sure there will be questions I will need to ask before my trip in 2017.”

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Posted 10 years ago

“Catherine, the concierge, had done the groundwork on my query before returning my call and had anticipated many of our travel preferences”

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Posted 10 years ago

“Have not been on a Six Star Cruise as yet! However, to date Catherine has been most helpful, especially with arranging for our booking to cross-match with our Australian friends .”

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Posted 10 years ago

“Our booking for a cruise in October 2016 was straightforward.”

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Posted 10 years ago

“Your agent Richard, Wishaw, was extremely helpful in the organisation of our 2017 cruise. He was very knowledgable and his manner was polite and cheerful, it was a pleasure dealing with him.”

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Posted 10 years ago

“Excellent adviser”

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Posted 10 years ago

“Emma was as always very helpful,offered different options, got back to me when she said she would and was friendly and very professional ,but above all gave me total confidence with the company and what I was booking.”

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Posted 10 years ago

Six Star Cruises is rated 4.8 based on 5,514 reviews