Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,143 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,143 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used to use Soverign cruise club , your team are a thousand times better . Polite efficient,”

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Posted 6 months ago

“Excellent Stacy Williams as usual”

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Posted 6 months ago

“Perfect service as always with Six Star and we’re on the sea once more! In Shirley’s absence, Erin passed me to Dan who seamlessly processed my enquiry into a booking. Shirley followed up in her thorough, professional way to finalise matters. Thank you again to all.”

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Posted 6 months ago

Dear Guest Thank you for your review, Six Star Cruises are always very happy to receive reviews of this nature, thank you for taking the time to let us know how perfect the service has been when booking another cruise. We are very glad to hear that in Shirley’s absence Dan supported you in the booking process and that shirley then followed up in a thorough and professional manor to finalise the details. Rest assured your review will be passed on to Dan and Shirley and their mangers. We really do value your business and are working hard to earn your continued patronage. Once again thank you kindly for your review it is very much appreciated. Kind Regards Customer Relations

Posted 6 months ago

“Excellent First Class service from Richard Wishaw. Went above and beyond to ensure that we were happy with our booking. Would highly recommend Six Star Cruises.”

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Posted 6 months ago

“Rebecca was fantastic very competent and dealt with our cruise booking very efficiently also the flight details 5 star service thank you”

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Posted 6 months ago

“Excellent service from Laura Wing.”

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Posted 6 months ago

Author didn't leave any comments.

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Posted 6 months ago

“Dan Mc Mahon Is so efficient and knowledgeable / attention to detail superb / I have been dealing with Dan for possibly 15 years and always find him so helpful / many thanks Dan Roseanne”

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Posted 6 months ago

“First time we have tried Six Star Cruises and very impressed with the service from Katie. Went through our options in detail making us feel we had the right choices for us. Really looking forward to our trip later this year”

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Posted 6 months ago

“Elizabeth our concierge is absolutely superb- NOTHING is too much trouble always willing to help( even when it might not be her job to) This is why we go back to six star cruises again and again.”

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Posted 6 months ago

“Good prices. Nice people.”

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Posted 6 months ago

“Elizabeth was friendly and helpful, she remembered us from a previous booking!”

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Posted 6 months ago

“fenkyw for evryfing”

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Posted 6 months ago

“Shirley McCue our agent for six star cruises was excellent. Shirley talked us through the booking process and what to expect and when. Shirley was always at the end of the phone when I needed help navigating my way around booking excursions and anything else I needed. Shirley kept us up to date on tickets and procedures for our cruise to South Africa on Azamara Quest. We had a wonderful trip, everything was seamless from the start of our journey to the end. We even returned to a Welcome Home message from Shirley. All in all a First Class service from Shirley from our first enquiry, through booking and enjoying our holiday to getting home. I commend her professionalism and if going on another cruise would not hesitate to contact Shirley. I wish Shirley and all at six star cruises a Happy New Year and a big thankyou from us. Mary Gilburd.”

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Posted 6 months ago

Hello Thank you so much for your review, Six Star Cruises are very happy to receive a review of this nature, thank you for taking the time to let us know that Shirley was so helpful when assisting with your cruise, I will certainly pass on your comments to her and her manager. Once again thank you for lovely comments, it is very much appreciated. Kind Regards Customer Relations

Posted 6 months ago

“I always book our cruise by email to Dan. He is very quick replying to our enquiries and very helpful.”

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Posted 6 months ago

“Always professional,friendly and helpful.”

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Posted 7 months ago

“Fantastic service, Elizabeth provides excellent service and is very knowledgeable. Very quick to respond to messages. By far the best service I have received in the many years I have been booking holidays.”

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Posted 7 months ago

“As ever excellent service - Lisa, standing in for Sandie, was as helpful as Sandie, giving me all the information I needed to enable me to book our cruise. Will not use any other company to book our cruises.”

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Posted 7 months ago

“As always excellent personal service from Donna Worsnip.”

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Posted 7 months ago

“The attention to detail and exceptional insight and advice for our cruises booked with Lisa was outstanding. Thank you Lisa for all your help and support. We will certainly be back for future cruises. 🚢”

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Posted 7 months ago

Six Star Cruises is rated 4.8 based on 5,143 reviews