Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had booked a Transatlantic cruise through Six Star Cruises (having used them on a number of previous occasions) but needed to postpone our "holiday of a lifetime" owing to fears arising from the pandemic. The transaction was concluded during a single, albeit lengthy, telephone call. Our "concierge", Maura, was friendly, efficient and determined to ensure that we obtained the outcome that we desired. We have come to expect a First Class service from Six Star Cruises and we have not been disappointed.”

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Posted 5 years ago

“Excellent experience. Very professional. Listened to what was wanted and came up with an exciting itinerary for our 2022 Cruise”

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Posted 5 years ago

“Great service from Sheila Fleming. She put together a great deal on a 15 night Regent cruise. The great thing is she will be there for me right up until the cruise overseeing booking flights, dining, excursions etc.”

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Posted 5 years ago

“As usual, Maura was brilliant in dealing with our requests and put together an amazing package that we will look forward to.”

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Posted 5 years ago

“We always use Six Star Cruises, and the cruise concierges are always brilliant. It was no different this time - Lisa Mallon was ( and I am sure will continue to be) superb. Well done.”

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Posted 5 years ago

“Excellent service, with a clear understanding of the situation regarding COVID. Our cruise concierge is always patient, clear and helpful. We continue to be very happy with this company.”

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Posted 5 years ago

“Booked with Sixstars before , always good. Hannah Grey is excellent”

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Posted 5 years ago

“Andrew has always been excellent and booked many cruises for me,nothing is too much trouble”

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Posted 5 years ago

“Stacey was brilliant....efficient....friendly and prompt with any answers. Its our second time using Six star cruises. Full recommendation....5 stars.”

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Posted 5 years ago

“Used the company for many years and whilst at times not 100% when they may initially fall short of perfection they soon resolve any error.”

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Posted 5 years ago

“I usually book with Dan,but he was unavailable,so I booked with Hannah. Hannah was very good and efficient and helpful in deciding which cabin to choose. Actually, I have always found 6 star to be excellent,who ever you speak to.”

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Posted 5 years ago

“I always book with Six Star with Paula Molloy SS my cruise consultant- excellent service”

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Posted 5 years ago

“Great service from Donna thank you”

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Posted 5 years ago

“excellent t was a transfer from a 2021 booking to 2022 Sheila Fleming was the booking agent did a good job despite complexities to this obviously a hard time now with no new cruises for months and uncertainties, but coped well although phone waiting was longer than usual Graham Jackson”

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Posted 5 years ago

“Stacey Williams was credit to the company from the moment we made our first phone call. She -had great product knowledge. . Went out of her way to tailor the holiday to our pacific requirements. We have booked with confidence with the service we received. Thank you Stacey.”

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Posted 5 years ago

“We are very pleased with the service we received from Maura, who dealt with our enquiry and additional queries this week resulting in a confirmed booking within a short space of time. Our booking was appearing on our Oceania account and flights on our BA account in record time and we appreciate this level of service.”

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Posted 5 years ago

“first class service from Sheila who seems to go out of her way to ensure 6 star meets your needs though this is mostly what I have come to expect over the many years I have used them. I have seldom encounterd any problems though this pandemic has created some difficulties”

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Posted 5 years ago

“I have always had a great experience with Six Star Cruises, Scott was extremely helpful and a pleasure to deal with.”

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Posted 5 years ago

“Our cruise concierge, Laura, provided us with an excellent service and answered all our questions in a friendly and professional manner. We had some specific requests that we wanted and she dealt with these efficiently and promptly. We managed to get everything we wanted for our cruise holiday and at a very reasonable cost and better value than going direct to the cruise company.”

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Posted 5 years ago

“This is my first booking with six star cruises so my first impressions are very friendly and knowledgeable staff and I felt Donna listened to what my requirements were and came back with exactly what I wanted. I’m hoping this is the star of a very good relationship as I book several cruises and other company’s are forgetting the meaning of good customer service.”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews