Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,365 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,365 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

Write Your review

Tell us how Six Star Cruises made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always book with Six Star with Paula Molloy SS my cruise consultant- excellent service”

Helpful Report

Posted 5 years ago

“Great service from Donna thank you”

Helpful Report

Posted 5 years ago

“excellent t was a transfer from a 2021 booking to 2022 Sheila Fleming was the booking agent did a good job despite complexities to this obviously a hard time now with no new cruises for months and uncertainties, but coped well although phone waiting was longer than usual Graham Jackson”

Helpful Report

Posted 5 years ago

“Stacey Williams was credit to the company from the moment we made our first phone call. She -had great product knowledge. . Went out of her way to tailor the holiday to our pacific requirements. We have booked with confidence with the service we received. Thank you Stacey.”

Helpful Report

Posted 5 years ago

“We are very pleased with the service we received from Maura, who dealt with our enquiry and additional queries this week resulting in a confirmed booking within a short space of time. Our booking was appearing on our Oceania account and flights on our BA account in record time and we appreciate this level of service.”

Helpful Report

Posted 5 years ago

“first class service from Sheila who seems to go out of her way to ensure 6 star meets your needs though this is mostly what I have come to expect over the many years I have used them. I have seldom encounterd any problems though this pandemic has created some difficulties”

Helpful Report

Posted 5 years ago

“I have always had a great experience with Six Star Cruises, Scott was extremely helpful and a pleasure to deal with.”

Helpful Report

Posted 5 years ago

“Our cruise concierge, Laura, provided us with an excellent service and answered all our questions in a friendly and professional manner. We had some specific requests that we wanted and she dealt with these efficiently and promptly. We managed to get everything we wanted for our cruise holiday and at a very reasonable cost and better value than going direct to the cruise company.”

Helpful Report

Posted 5 years ago

“This is my first booking with six star cruises so my first impressions are very friendly and knowledgeable staff and I felt Donna listened to what my requirements were and came back with exactly what I wanted. I’m hoping this is the star of a very good relationship as I book several cruises and other company’s are forgetting the meaning of good customer service.”

Helpful Report

Posted 5 years ago

“Yes Donna is really good nothing too much trouble. Booking second cruise in two months. The first one isn’t finish yet due to all this virus. She just puts you at ease though all this mess. Just hope to go on the cruises. Diana lea.”

Helpful Report

Posted 5 years ago

“Andrew was very helpful”

Helpful Report

Posted 5 years ago

“I can’t thank Stacey Williams enough for going more than the extra mile in order to secure the last cabin on our chosen cruise. Not only that she gave us loads of information about hotels and flights so that we could do a cruise and stay in an area of the world which we have not visited before. She is amazing. Thank you”

Helpful Report

Posted 5 years ago

“As always prompt to pick up message on chat (although it is really annoying that every time I go on the website the chatbpx comes up.I would prefer to chose it if needed.It becomes verty intrusive.Call transfferred to ususal agent who rang me back and discussed o[tions.Choices sent by email and booking made as requested.”

Helpful Report

Posted 5 years ago

“Excellent and quick response,with quote from Scott,and follow up from Laura. Since booking this cruise, I understand that Royal Caribbean have sold their interest in Azamara. Will this in anyway effect cruises already booked?”

Helpful Report

Posted 5 years ago

“Always very helpful, professional and efficient.”

Helpful Report

Posted 5 years ago

“Hannah was most helpful when we booked our latest Regent cruise. Prompt, friendly and professional.”

Helpful Report

Posted 5 years ago

“Booked with Maura several times now and always a great experience. Very competitive quotes. She treats you as an individual not a number. She is always happy to answer lots of questions and she will often phone the cruise line while you are on the phone. I highly recommend her.”

Helpful Report

Posted 5 years ago

“A complicated booking as a virtual exchange for two cruises cancelled by Azamara. Handled well.”

Helpful Report

Posted 5 years ago

“Refunded my money on an earlier cancelled cruise and very prompt response and service from Dan when we booked our latest cruise.”

Helpful Report

Posted 5 years ago

“We have excellent service from Andrew Freeman in booking and then cancelling and re-arranging our cruises (due to covid restrictions).”

Helpful Report

Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,365 reviews