Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have booked with Maura several times now. She always goes above and beyond. She contacted the cruise line numerous times answering our questions. She always phoned back when she said she would. A lot better experience than other cruise agents. I highly recommend her.”

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Posted 5 years ago

“I had booked with Six Star last year, but the cruise had to be cancelled because of Covid. Getting the refund, although it took a long time, was not difficult. I have now booked another cruise, with the able assistance of concierge Sheila. It was very straightforward, and she was attentive, extremely helpful, and made the whole process quite easy. Highly recommended.”

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Posted 5 years ago

“Stacey was efficient, friendly and helpful.”

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Posted 5 years ago

“Unfortunately this experience was anticipating a Covid-19 2021 cruise cancellation and given the terms offered by Regent defering it to 2022. All handled with customary efficiency by Andrew. Many thanks John R”

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Posted 5 years ago

“Excellent sales service was provided by Andrew Freeman”

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Posted 5 years ago

“Sheila was always professional and courteous in all her dealings with me. I was very pleased with the outcome”

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Posted 5 years ago

“Booking process was as good as ever with Dan, being straightforward, friendly and professional.”

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Posted 5 years ago

“Service was superb, dealt with Shiela Fleming, she called on time, answered all my questions and was most professional, helpful with a lovely manner. I would not hesitate to look at booking further holidays. Thanks”

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Posted 5 years ago

“Having taking a leap of faith to book a cruise for 2022, we would only have done this through Andrew Freeman of Sixstar Cruises. We have always been afforded exceptional customer service and Andrew is always thorough, prompt and very informative when asked to clarify anything in connection with our booking. Thank you once again for your excellent service, we would never think of going anywhere else to book.”

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Posted 5 years ago

“So good to speak to specialists who care about providing their clients or prospective clients with all the information to make informed decisions. This is my first time using six star cruises and I can’t see me using anyone else in the future.”

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Posted 5 years ago

“This was my second booking in the last few weeks. As previously the service provided by the concierge was excellent - friendly, responsive, efficient and very professional.”

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Posted 5 years ago

“As always Six Star Cruises go that extra mile to make sure you have the cruise experience you ask for, a special mention for Joe Morrison who is always very helpful and knowledgeable.”

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Posted 5 years ago

“We booked the cruise with our usual concierge Lisa Mallon. As always, she was friendly but professional, and found us exactly what we wanted. An excellent service all round.”

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Posted 5 years ago

“Wonderful service and attention to detail on what was a very complicated booking. Excellent communication and understanding of our requirements as we were tagging on numerous other trips onto the cruise itself. Big thankyou to Donna Worsnip for once again pulling out all the stops and getting us over the line. Donna you are the "Google" of cruising and greatly appreciated. Big Thnakyou.”

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Posted 5 years ago

“Our booking experience was excellent. Maura was brilliant, very professional, knowledgeable and personable. We can’t wait to go on our adventure.”

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Posted 5 years ago

“I needed to change my booking, which after receiving a new quote was amended quickly and efficiently.”

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Posted 5 years ago

“Very helpful to me”

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Posted 5 years ago

“This will be the third cruise I’ve booked all with Dan and all on Regent. Always found any questions or concerns are discussed and resolved I feel confident booking with Sixstar Cruises”

Six Star Cruises 5 star review on 7th January 2021

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Posted 5 years ago

“Whole booking process was as good as ever, courtesy of Dan. Can only praise him for his advice and professionalism in sorting new cruises after various cancellations.”

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Posted 5 years ago

“Very helpful service by Andrew”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews