Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donna , my agent, has once again been very helpful . Always ready to answer any queries and chase up my requests efficiently. Thanks Donna”

Six Star Cruises 5 star review on 17th February 2021

Helpful Report

Posted 4 years ago

“Good service Always has my calls and emails replied too very promptly and have been very happy with booking with this company The staff are extremely helpful polite and friendly”

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Posted 4 years ago

“We have always been delighted with Six Stars service for our cruising, but in troubled times such as these, the real measure of excellence comes with how the agent deals with issues. We experienced first class customer service with six star cruises. Agent Paul has called us almost every day to update us. We know it’s an almost impossible time within the industry so every credit to Six Star Cruises who have not let their professionalism drop one little bit. Thankyou”

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Posted 4 years ago

“As always Stacey was so helpful and friendly and very patient with us changing our minds! She went through all aspects of the cruises we were looking at and never pressured us into making a decision. Would not hesitate in recommending Six Star and in particular Stacey. Thank you so much for making our booking process so easy!”

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Posted 4 years ago

“This booking was for a cruise in 2023 yet despite being over two years away the cruise concierge Donna Worsnip was brilliant!!. All current promotions were explained and maximised where possible, the suite was held pending our final questions which were handled quickly and efficiently. Aspects of the cruise we were unable to book being so far out were detailed and laid out with a schedule we can track and organise.This booking process was first class and a great start to what I`m sure will be a memorable cruise. Once again a BIG THANKYOU to Donna and the SSC team.”

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Posted 4 years ago

“We regularly book with Dan McMahon, he always responds quickly and never forgets the little things that make the holiday perfect. He feels like a friend to my wife and I, plus he is incredibly knowledgeable about the cruise business.”

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Posted 4 years ago

“Absolutely excellent service. I am delighted with the offers I receive from Six Star Cruises and the help I get from my cruise Concierges. I have new staff looking after me and they are fantastic. I have already passed on details to friends.”

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Posted 5 years ago

“Dan was friendly, helpful and efficient - as are all the cruise concierge's I have dealt with previously.”

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Posted 5 years ago

“We have booked with SSC many times. We are more than happy with their customer service. Andrew is a really good cruise concierge because he Listens to what we are asking for and always strives to Achieve it for us. Our cruise was cancelled and he handled Our full refund for us. Would highly recommend.”

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Posted 5 years ago

“Our booking was made with our normal contact Sandie Collier and we received our accustomed 5 star service, thank you”

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Posted 5 years ago

“A new concierge introduced herself recently and has proved, yet again that Six Star Cruises have great staff, always informed and helpful. Booked the cruise!”

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Posted 5 years ago

“Very helpful and professional Dan did areally proffessional Booking”

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Posted 5 years ago

“Stacy was very very helpful and very pleasant to talk with”

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Posted 5 years ago

“Always very professional, very helpful and always with great deals”

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Posted 5 years ago

“Thank you Erin. As usual very efficient”

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Posted 5 years ago

“Stacey was very patient, friendly and professional”

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Posted 5 years ago

“very easy to discuss options. very patient staff call back when they said they would advice given prior to booking sheila fleming gave excellent service from start to finish”

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Posted 5 years ago

“Very friendly and efficient booking experience made through Hannah.”

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Posted 5 years ago

“Excellent response to our cruise changes”

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Posted 5 years ago

“We were recommended to Six Star Cruises by my brother who has used you many times. We spoke to Andrew Freeman bot h on line and by telephone. We found him extremely helpful with the booking for our cruise to the Caribbean in March 2022.”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews