Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,365 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,365 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Keely this morning and she was very helpful and reassured me that I would be hearing from them soon.”

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Posted 5 years ago

“Maria was an absolute pleasure to have booked with, her professionalism and knowledge of the ship we are going on was very helpful. All in all a very good experience”

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Posted 5 years ago

“Donna has been immensely helpful -- and patient-- during the weeks of our contact. She was very efficient and quick in producing detailed information re the requested cruise possibilities. Her manner is also warm and interested at the same time as being appropriately professional .”

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Posted 5 years ago

“Emma G handled many emails from me regarding our ill fated May 2021 Oceania cruise with not only the patience of a saint but also in a really proactive and professional way, including supplying us with numerous alternatives to replace our cancelled cruise with very specific needs. It is always a pleasure to deal with Emma and she understands our needs and makes sure we have all the info we need. We are now rebooked and it was painless quick and easy. Thanks Sixstar, this can’t be an easy time for your company but I fee in very safe hands.”

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Posted 5 years ago

“Great deal for a cruise from Cape Town with Azamara. Our cruise concierge Sheila Fleming sorted it all out with no problems so just can’t wait for next January. This is our second cruise booked by Sheila and price wise couldn’t be bettered by anyone else. Deffo recommend Six Star!! I’ve spoken with other Six Star concierges and they have all been equally helpful.”

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Posted 5 years ago

“Dan booked my cruise for me as usual, he was a great help. The whole process is seamless and easy. I had just listened to a webinar with Six Star and Silversea. This just confirmed to me I needed to book this cruise.”

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Posted 5 years ago

“Stacey, as ever, was efficient and very helpful. She is always a pleasure to speak to and nothing is too much trouble for her. We receive up to date offers and if we want to know more we get answers very quickly. Thank you Stacey”

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Posted 5 years ago

“Maura dealt with all our queries with great patience and with no pressure. If and when we can book another cruise we shall be calling on Maura👍👍 5 stars”

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Posted 5 years ago

“After looking for a cruise to celebrate a special birthday and speaking to Scott I was very happy with the very professional advice and friendly attitude he found the perfect ship itinerary and we are now booked thank you again Scott”

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Posted 5 years ago

“Wonderful responsive service from Maura, very happy with how my booking has been handled particularly given the added challenges of the ever changing Covid 19 situation.”

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Posted 5 years ago

“Excellent service from our agent Dan”

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Posted 5 years ago

“I had a very good and professional service from Maura. She didn’t rush me at all when I have been very unsure in what I should do. Bring clinically vulnerable it has been very difficult to decide. She has been wonderful and so easy to deal with. When I am able to cruise again I will certainly be in touch. Thank you Maura.😀😀. Mary”

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Posted 5 years ago

“In the past we always worked with the same cruise concierge, who knew our preferences, and was always able to do something a bit extra for us. She was always available for a chat to clear up any problems. Now I cannot contact her and just get passed to your sales team who quite frankly are not terribly helpful. I wanted to change our Cunard cruise from July 2021 to a sailing in June 2022 and was told another team would contact me to do this. I emailed my request, phoned twice more and was eventually able to make the switch. This level of service is not acceptable when you are spending 15K on a cruise. Maybe you have become too big now for any kind of personal service ! I would welcome a response. Stephen Jerome”

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Posted 5 years ago

“I have booked many cruises with the lovely Laura ( Higgs). Efficient, patient and informative- it’s like having a natter with a friend!”

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Posted 5 years ago

“Andrew Freeman was extremely helpful today as I booked two cruises with him He clearly is very knowledgeable about the cruise business and a pleasure to deal with. I will certainly be using six star cruises again”

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Posted 5 years ago

“Scott was very efficient with our booking.”

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Posted 5 years ago

“Despite a very complex set of bookings which needed adjusting due to COVID cancellations, Stacey was, as always, super efficient and friendly and sorted everything out for us. The excellent Six Star Service we have come to expect - and now looking forward to three cruises in 2022!”

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Posted 5 years ago

“Very helpful young lady, very pleased with the way she advised and conducted the changes with the cruise issues, it puts your mind at rest when someone with the knowledge and expertise helps in this way. I am very satisfied with the outcome. Kindest regards.”

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Posted 5 years ago

“I have travelled on a number of occasions with Six Star and am especially grateful to Estelle Peachey who saved us from a awkward problem at Lima airport at 1.00am after an eleven hour flight. She responded to our call immediately, organised a taxi (at no cost to us) and ensured we were safely deposited at our pre-cruise hotel. Obviously I used her on subsequent occasions and found her immediate in her responses and able to provide me with advice and good deals with our chosen cruise line Regent. She has been excellent in all my contacts with her.”

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Posted 5 years ago

“Needed to amend our cruise which Estelle did quickly and efficiently. Then within the hour we amended it again, once more itwas dealt with very well. Thank you”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,365 reviews