Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,336 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,336 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yes Donna is really good nothing too much trouble. Booking second cruise in two months. The first one isn’t finish yet due to all this virus. She just puts you at ease though all this mess. Just hope to go on the cruises. Diana lea.”

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Posted 5 years ago

“Andrew was very helpful”

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Posted 5 years ago

“I can’t thank Stacey Williams enough for going more than the extra mile in order to secure the last cabin on our chosen cruise. Not only that she gave us loads of information about hotels and flights so that we could do a cruise and stay in an area of the world which we have not visited before. She is amazing. Thank you”

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Posted 5 years ago

“As always prompt to pick up message on chat (although it is really annoying that every time I go on the website the chatbpx comes up.I would prefer to chose it if needed.It becomes verty intrusive.Call transfferred to ususal agent who rang me back and discussed o[tions.Choices sent by email and booking made as requested.”

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Posted 5 years ago

“Excellent and quick response,with quote from Scott,and follow up from Laura. Since booking this cruise, I understand that Royal Caribbean have sold their interest in Azamara. Will this in anyway effect cruises already booked?”

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Posted 5 years ago

“Always very helpful, professional and efficient.”

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Posted 5 years ago

“Hannah was most helpful when we booked our latest Regent cruise. Prompt, friendly and professional.”

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Posted 5 years ago

“Booked with Maura several times now and always a great experience. Very competitive quotes. She treats you as an individual not a number. She is always happy to answer lots of questions and she will often phone the cruise line while you are on the phone. I highly recommend her.”

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Posted 5 years ago

“A complicated booking as a virtual exchange for two cruises cancelled by Azamara. Handled well.”

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Posted 5 years ago

“Refunded my money on an earlier cancelled cruise and very prompt response and service from Dan when we booked our latest cruise.”

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Posted 5 years ago

“We have excellent service from Andrew Freeman in booking and then cancelling and re-arranging our cruises (due to covid restrictions).”

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Posted 5 years ago

“Following the "Laura's Recommendation" package emailed to me (daily advert email) , I phoned for more info. Erin worked hard to extricate more detail about the package. I will revisit in a few weeks time to get more information. In the meantime got sufficient info to convince me to go ahead and book.”

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Posted 5 years ago

“Always receive very good service, prompt attention, and in a most friendly and helpful manner. Laura always makes herself available to answer any questions and give information. Excellent.”

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Posted 5 years ago

“Great experience, we appreciated the advice and assistance once we decided on our cruise. We will come back to Six Star Cruises for all our future trips.”

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Posted 5 years ago

“We consider ourselves fortunate to have spoken to Stacey at Six Star Cruises and taken advantage of her knowledge and assistance.”

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Posted 5 years ago

“I was a challenging customer as I had so many questions regarding my Regent Seven Seas cruise and yet each time I rang, whoever I spoke to, was always polite, understanding and always found the answers for me. For which I am very grateful.”

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Posted 5 years ago

“very pleased with my booking experience, the representative was very knowledgeable and helpful”

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Posted 5 years ago

“Excellent customer service yet again. Always helpful and knowledgable.”

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Posted 5 years ago

“Sheila was first class in looking after our cruise with Regent cruises . Thank you all”

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Posted 5 years ago

“Very friendly lovely accent could understand him easily Very patient very helpful”

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Posted 5 years ago

Six Star Cruises is rated 4.8 based on 5,336 reviews