Six Star Cruises Reviews

Name: Six Star Cruises
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 5,517 Reviews

96 %

of reviewers recommend Six Star Cruises

Company Reviews

Metrics

Info

4.8

Based on 5,517 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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Six Star Cruises 5 star review on 18th January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful and informative staff hotels and transfers booked quickly ,documentation provided promptly and clearly thank you”

Helpful Report

Posted 11 years ago

“I found the service excellent and that they could organise every aspect of my holiday from being picked up at home and retuned home. They informed me very clearly of every detail of my holiday covering all cost etc. They always returned my calls promptly and overall I am very pleased with the service I received and would recommend them to my friends.”

Helpful Report

Posted 11 years ago

“Only problem was and still is today that Regent SSC are stating that they havent had my deposit which was paid a week last Friday. As a result I was unable to log into RSSC to book excursions!”

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Posted 11 years ago

“The experience of booking through River Voyages was not a memorable experience.I got the impression that once they had secured a deposit for the Holiday they really were not to bothered with the detail.After various errors I complained and was put through to a Sales manager by the name of Joe Morrison who was completely ineffective.Because of the number of errors with the booking I said I would Write to the Managing Director but it was pretty apparent he was not to bothered by this.In the end I had to sort out matters direct with the holiday company Riviera Travel who were very helpful and assisted to sort matters out. My name is Chris Pearson and my telephone number is 01483 768426 and it would be nice to talk to somebody in authority at River Voyages concerning this matter Unfortunately their tardy attitude and maladministration has already cost them business as I directed some friends to book their holiday direct with Riviera Travel.”

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Posted 11 years ago

“Erin was and is excellent. Very personable and responsive. Our only niggle is that we haven't been able to get the tours that we wanted and this has become a worry for us. Yes we can do our own thing but we feel like we have paid for the tours with Regent. Had we known this we probably wouldn't have booked. Fingers crossed it will be ok when we get there...”

Helpful Report

Posted 11 years ago

“The lady that took the booking was most knowledgeable!! suggested things we had not thought of!! was totally thorough and grasped, very quickly, our individual needs!! was a thoroughly nice experience, even though took over an hour to book!! Highly recommended, thank you!!”

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Posted 12 years ago

“Erin was fantastic..very professional and just filled me with confidence regarding our options and the necessary arrangements for our trip.”

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Posted 12 years ago

“Sent E-mail toEmma Williams in reply to her enquiry about another cruise.this reply was apparently not forwarded to her by the marketing dept.straight away.I then rang up and was eventually dealt with by Declan.who successfully arranged another cruise with Oceania for us in Sept. 2015.he was extremely helpful and knowledgable about every aspect of the cruise that I raised with him. This is our 5th booking with you and long may they continue!!”

Helpful Report

Posted 12 years ago

“We had a wonderful holiday. Wifi needs updating and simplifying though. We loved the evening entertainment but perhaps more variety would be even better. The lecturer Sandra B. Not sure of her surname is quite outstanding. The entire staff and. Crew were always so helpful,polite, smiling and could not do enough for us to ensure we had a lovely holiday.Special mention of Laksmi our butler. Ship kept in tiptop condition ! Looking forward to another cruise.”

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Posted 12 years ago

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Posted 12 years ago

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Posted 12 years ago

“Friendly, helpful and efficient.”

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Posted 12 years ago

“Excellent information, very helpful in offering various options.”

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Posted 12 years ago

“Debbie was most patient and helpful. Nothing seemed too much trouble.”

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Posted 12 years ago

“Emma has been very accurate and helpful I do not know how competitive you are”

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Posted 12 years ago

“My last Cruise was [almost] spoiled by the lack of care - for us as Customers, 4 years standing! - shown by your Joe Morrison. Had it not been for Ann Smith - who was absolutely wonderful. - your rating would have been 3*. possibly 2*?! I've been served by a number of your team over the last 4/5 years: Richard, Kevin and now Ann. Mr Morrison does your reputation no favours at all.”

Helpful Report

Posted 12 years ago

“First class service from Erin who answered all my questions at the time of booking. Very knowledgable and helpful in all aspects. I really called the fact that Erin will be our contact with a direct dial! Great service”

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Posted 12 years ago

“Booking is made very easy by Six Star Cruises. Their cruise concierges are pleasant, knowledgeable and reply to any queries promptly.”

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Posted 12 years ago

“Excellent communication. Competitive prices .”

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Posted 12 years ago

“I have booked cruises several times with six star and have always received excellent professional service. I particularly like the one to one attention you get from your concierge. Thank you for looking after me.”

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Posted 12 years ago

Six Star Cruises is rated 4.8 based on 5,517 reviews